Problems starting Premiere Elements 13 -

When starting the program, it returns a message stating that 'We have detected an incompatible display driver. To get a better and faster playback performance, please update your display driver.' After this, the program aborts. I have updated the display driver but the same behavior continues. The operating system is Windows 7.

Torquekey
Thanks for the reply.
Are you working with the tryout or the purchased version? And, if purchased, did you install from installation files from an online download from Adobe direct or from an installation disc from an authorized reseller of the program?
Classically those display card error message are specific to a display card issue which turns out to be
a. not latest driver version of the card - assumed you did that based on web site of manufacturer of the card rather than just Device Manager/Display Adapters route
b. computer using more than 1 video card/graphics card
c. if "a" does not work, deletion of the BadDrivers.txt file
It looks like we have been there and "a" and "c" and "b" does not apply since you have only the AMD card.
I am not sure what adjustments you can make to that AMD card to assure its optimal compatibility with Premiere Elements 13. We can attempt
to get a working link to Adobe Chat for it to help you.
Contact Customer Care
Premiere Elements
Adobe ID, Signing In
Adobe ID, Signing In, Account Help
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides. As of a few moments ago,
the Chat Panel displayed as being active.
Before we do that, perhaps we can try two things which are a bit questionable for a display card error resolution, but.....
a. Delete the Adobe Premiere Elements Prefs file...
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
13.0
and in the 13.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 13.0 Folder in
which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives
active so that you can see the complete path.
b. Do an uninstall, free ccleaner run through (regular and registry cleaner parts), reinstall with antivirus and firewall(s) disabled.
https://www.piriform.com/ccleaner/download
Please review and consider and then we can decide what next.
Thanks.
ATR

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Problems Starting Premiere Elements 10

Good Day,
On opening Premiere Elements 10 I receive this error: This Path Does Not Exist On Disk At This Location. 10.exe
If I click OK the program will load but as soon as I click on BROWSE to open a project an error is given. A serious error has occured and needs to shut down.
We are running Windows XP sp3. Any information that could help with this would be greatly appreciated.
If you need any other information please let me know, thanks!

It appears that May be there was some problem with your installation. I would suggest you to uninstall the app with "Remove Preferences" checked. And then, install again. Make sure all the Adobe applications are closed when you install/uninstall.

CPU at 100% when starting Premiere Elements 10

Hi,
When I start Premiere Elements 10 the program runs at 100% CPU usage. Even when I haven´t opened a project yet. So it is not caching media or something. On the screenshot below you can see my problem. There is no project open but the task "Adobe Premiere Elements.exe" is running at 100%.
This makes my system very slow and instable.
I have a 2GB Pentium D 3.0 GHz and my harddrives have lots of free space (They are not working very hard when using Premiere).
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Dimitri

No, it doesn't barely meet the tech requirements (regardless of Adobe's suggested minimums). It is not adequate to work with this program.
With only 2 gigs of RAM, the program is not only idling but also doing a lot of paging. And, if you've got less than 30 gigs of clean, free, defragmented space, it's also struggling with defragmentation.
It's also possible the Organizer is auto-analyzing your drive and if you've got other programs running in the background (like a live defrag program or an intrusive antivirus program like Norton or McAfee) that could be contributing to the problem.

On my Mac, after the installation i get this error when i start - Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283] any ideas how to fix this

On my Mac, after the installation i get this error when i start - "Premiere Elements 13.0 has encountered an error. [/Adobe/pre/main/MediaCore/ASL/Foundation/Make/Mac/../../Src/DirectoryRegistry.cpp-283]"
any ideas how to fix this, i don't know or haven't faound out how to contact Adobe supporet....

Here's the contact link for Adobe support. It's just three clicks from the site's home page.
Contact Customer Care

Problem with premiere elements 4.0

i am having
problem
with premiere elements 4.0. it keeps on crashing and when i put pictures on the timeline it comes up black. when i try to preview it either it shows black or sometimes the picture but i cant see it to delete if i wanted to. also it gave me a message something like that adbe is running low on memory and i should be caution

This is aimed at Premiere Pro, but may help
Work through all of the steps (ideas) listed at http://ppro.wikia.com/wiki/Troubleshooting
If your problem isn't fixed after you follow all of the steps, report back with ALL OF THE DETAILS asked for in the FINALLY section, the questions at the end of the troubleshooting link... most especially the codec used... see Question 1

How to start Premiere Elements 11 with welcome screen

How to start Premiere Elements 11 with welcome screen

thank you
Date: Sat, 20 Jul 2013 06:02:36 -0700
From: [email protected]
To: [email protected]
Subject: How to start Premiere Elements 11 with welcome screen
    Re: How to start Premiere Elements 11 with welcome screen
    created by Steve Grisetti in Premiere Elements - View the full discussion
Are you saying that you want to see the menu screen when you launch the program?
If so, go to the Help menu and select Welcome Screen. When the Welcome Screen launches, click on the gear in the upper right corner and set Always Start On to Welcome Screen.
Or are you asking how to start the program from the Welcome Screen?
If so, you may want to check out my free 8 part Basic Training for Premiere Elements tutorials.
http://forums.adobe.com/thread/537685?tstart=0
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5522867#5522867
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     Start a new discussion in Premiere Elements by email or at Adobe Community
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I'm trying to start Premiere Elements and am getting an Error:1 message

I'm trying to start Premiere Elements and am getting an Error:1 message@

That's too bad.
If help is desired, try providing details of the situation or search the forums for the issue yourself.
We are not mind readers.

Audio volume problem in Premiere elements 12

How can I reduce or increase volume in the soundtrack???

Sorry for my English but I hope you understandthe following.
I have for the moment no time to go through your comments and ideas, but I certainly will do the coming days.
For good order I’ll explain my problem more in detail: (working with Window’s 7)
When I use Tools>smartmix, I change Audio 1 in “forground”, Comments in “foreground”, Soundtrack in “Background”, Audio 2 and 3 in “Background”. So far so good!.
Next step is: edit>preferences>audio>smartmixer, and the only thing I can change is “milliseconds (i.e. 10)”, “mix pause (i.e. 5 sec)”, and “reduce background in % (i.e. 90%)”. So far so good again!
The volume sound of the audio track is indeed reduced when there is a conversation in the clip, but not enough, so still too loud, certainly when the conversation stops, the volume sound is far too loud.
What do I want:
a) Remain the original volume from the conversations etc. in the clip, so don’t change anything in here.
b) Reduce the volume to the level I like!
I realise, this looks an easy and simple question, but I can’t fide out hou too lower only the volume in a soudtrack!
Waiting your reply and many thanks in advance
Regards
P.Gans
Van: A.T. Romano [email protected]
Verzonden: vrijdag 10 januari 2014 4:05
Aan: Maauwtje22
Onderwerp: Audio volume problem in Premiere elements 12
Re: Audio volume problem in Premiere elements 12
created by A.T. Romano <http://forums.adobe.com/people/A.T.+Romano> in Premiere Elements - View the full discussion <http://forums.adobe.com/message/5999094#5999094

Starting premiere elements 11 adobe stops at exporter quick time host.bundle is there a fix?

starting premiere elements 11 adobe stops at exporter quick time host.bundle is there a fix

Think you are in the wrong forum.
This is the one you'll need.
http://forums.adobe.com/community/premiere_elements
A moderator will come along soon and move your post.

Help! Starting Premiere Elements 10: A problem has occured with the licensing... Error 213:11.

When starting the product, this error comes up:
I tried several reinstalls with/without admin rights, with/without diabled antivir software, as testversion and with a valid licence key. All under Windows 7 32bit.
What can I do?
Thx, Guenter

Configuration Error the steps should still be applicable for Premiere Elements 10. For the best assistance, I recommend our chat support at http://adobe.ly/tl8Vx7. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Problems with Premiere Elements 10, please help!

Hello,
I am in the process of editing some videos for the charity I work for using Premiere Elements 10 but I am encountering some problems...
Firstly, Elements keeps crashing for no reason... It happened time after time when I was trying to edit a title, to get around it I had to delete the title and then insert a new one and it was fine. However, it has started again. I am just trying to select multple scenes and a title to group them and elements just crashes citing a runtime error. Anyone know how I can solve this problem? An update may be needed.
Normally when moving around clips on the timeline you get a strong verticle black line across the timeline to indicate when the clip in next to the beginning/end of another clip/title/item on the timeline so it is easy to line things up. This feature has disappeared from one of my projects which is very annoying as I keep accidently chopping bits of clips off. Why has it disappeared? How do I get it back?
These current issues are making it difficult for me to work and are very frustratig, any help would be gratefully received!
Many thanks,
John H.

SCM Video Editor wrote:
laptop with a 1.86 GHz processor, 2.74GB RAM.
It is AVCHD video
Ouch! To work with AVCHD footage both your processor and RAM are way underpowered. Most would say you need a Quad-Core or I7 processor and a minimum 4GB RAM (more if you are using W7 64-bit).
As it is your project is most likely having repeatedly swap memory to and from your hard disk - which is bad.
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Press the Windows key
Type Info
From the list of programs that will be shown select System Information
Open Components> Storage> Drives
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Cheers,
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Insanity is hereditary, you get it from your children

Problems with Premiere Elements

1. My biggest problem with Adobe Premiere Elements 10 is it closes out on me all the time. I have a windows 7 computer. When I open it up it will stay up for about a min. then it pops up Adobe premiere elements has stopped working and shuts down on me.
2. The videos are jerky. When I go to play them they won't play smoothly. They are AVI files.
have the inspiration browser updated, I have installed quick time player, the computer is all updated, the videos are rendered. I don't know what is going on with it. It should be working.

It sounds as though these AVI files are not from a digital video camcorder.
What model of camcorder are these videos from and what resolution are they?
If they are from a still camera or smart phone that shoots in MP4/AVIs, they're not going to work in that format in Premiere Elements.
If you see a lot of red lines above your clips when you add them to your timeline, that's a pretty good indication of problems.
Is that the case in your project?
BTW, please don't start a new thread if you're continuing to discuss the same performance problems. It makes it very difficult to follow a discussion because we're not sure what you've already discussed and tried and what the history of your problem is.

New Problem with Premiere Elements 8-Blue overlay over video

I'm still trying to begin using the trial version of Premiere Elements and have a new problem. When I add video files to the project, they are displayed with a blue coating over the whole video when it is played, or in many cases it is just black with no video. If I click in the screen, I see
the stopped video as it shoiuld be (clear), but as soon as I start playing the video, then nothing works. I hear the audio but the video is either black or has a blue overlay making it difficult to even see what is on the screen. I've tried changing to software rendering during playback with no help. The program is unusable as it is. I also have problems adding files to the project when I try to add from files and folders. I can't select multiple files and when I try to add one at a time, the 2nd file replaces the first instead of being added. I installed using the compatibility options in Win 7 because the application is listed as being incomaptible (even though Adobe claims it is Win 7 compatible.) I would really love to have this program work. Any suggestions. I have a fairly powerful computer except for the graphics being Intel integrated rather than a separate card.

To answer my own question, disabling "Enable GPU" seems to eliminate the blue overlay. I found a reference to it on a page that previously was not available.

Problem installing Premiere Elements 11

Hello,
I have a new computer. I can install photoshop 11 and it works fine. When I try to install premiere elements, it starts loading the installer and quickly stops, giving me only a window with status of the windows installer (same screen you see if you run msiexec). This is win7 64 bit. I have used this install disc on one other win 7 machine and installed both photoshop/elements fine, so there is nothing wrong with the disc. I get the same problem if I try to download a trial version of elements. I have directx 11, however as another test I started install on another machine with directx11 and it was working. So... I'm not sure what is preventing the install. Any insight would be appreciated. Thanks

Thanks for the suggestion but I'm still getting the same message. It start to load windows installer then a window pops us with text starting with
Windows ® Installer. V 5.0.7601.17514
msiexec /Option <Required Parameter> [Optional Parameter] ........ and other test similar to display from msiexec.
I get this message whether I install from disc or a downloaded trial version.
However only certain programs are a problem. I was able to install Photoshop and quite a few other applications. The difference between Photoshop and Premiere Elements could be a clue.
Thanks

Cannot start Premiere Elements

I have successfully downloaded and installed Adobe Photoshop Elements and Adobe Premiere Elements with the serial numbers from Adobe.
My machine is a Sony Viao with Intel I7 core and 200 GB free on the C:/ drive.
Elements starts and runs faultlessly
Premiers pops up the User Account Control (UAC) window "Do you want the following program to make changes to your computer" Name Premiere Element 12 Publisher Adobe Systems File Origin Hard drive on this computer.
After click on YES, the UAC window closes and there is no further progress.
Opening Task Manager reveals that Premiere Elements has not opened

Are you using an Administrator account to run your computer?
What version of Quicktime do you have installed?
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
Dual video problems - Do you have dual graphics adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

Problems starting Premiere Elements 13 -

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