Problems starting up in Illustrator CS2

Hi,
I've been using Illustrator CS 2 for three years without any problems. Over the last few weeks I have been experiencing problems when starting up the application.
The issue
When I open the program it loads up as normal. At the start options screen when I select open document the program freezes and no dialogue box appears. To unfreeze the program I have to press escape. I can get round this by dragging the document onto the program but when I finish working on the document and go to save the program freezes again. if I try save as the same thing happens.
Things I've tried to fix the problem
Reboot the computer
Uninstall and reinstall program (worked the first couple of times but problem came back)
Uninstall the entire CS2 standard suite including license information
Uninstall all Adobe software from the computer
Run anti virus software (nothing found)
Run anti malware software (nothing found)
I've run out of ideas and my IT department are lost as to the problem. Can anyone help?
Regards
Pete

Pete,
I have ust realized that it may be a (dual) monitor issue.
And/or, it may be a matter of something hiding outside the screen.
If you set the resolution very high, you may be able to see the missing box/whatever and drag it to the centre, then change the resolution back.
I cannot remember the specific dual monitor suggestions, but maybe someone else can.
Someone?

Similar Messages

  • [OT] Problema con exportacion desde Illustrator CS2 a versiones anteriores.

    Hola,
    Me han solicitado en la empresa que va a imprimir el trabajo
    que les pase el
    archivo en illustrator 9 o 10.
    No consigo averiguar como hacerlo desde CS2, ni en exportar
    ni guardar como.
    He buscado por internet pero no consigo nada, en freehand
    estaba bastante
    claro este tema, como es posible que este tan rebuscado esto.
    O soy muy
    torpe...
    Un saludo y muchas gracias.
    ¡ Feliz Navidad !

    Hazlo como illustrator 88
    "tomaii" <[email protected]> escribió en el
    mensaje
    news:em0mi8$42n$[email protected]..
    > Hola,
    >
    > Me han solicitado en la empresa que va a imprimir el
    trabajo que les pase
    > el archivo en illustrator 9 o 10.
    >
    > No consigo averiguar como hacerlo desde CS2, ni en
    exportar ni guardar
    > como.
    >
    > He buscado por internet pero no consigo nada, en
    freehand estaba bastante
    > claro este tema, como es posible que este tan rebuscado
    esto. O soy muy
    > torpe...
    >
    > Un saludo y muchas gracias.
    >
    > ¡ Feliz Navidad !
    >
    >
    >

  • Why Does Illustrator CS2 print Page Information Backwards & Garbled?

    We just upgraded my comptuer & had to reinstall my CS2 suite. Im using Windows XP and my problem is occuring in Illustrator CS2.
    When I check off the "Page Information" box in the Marks & Bleeds printing preference it previews onscreen as it should print. However when I print, the page information prints backwards & the characters are all overlapping so its all garbled and illegible.
    Does anyone have a clue how to correct this? I've not been able find anything in my searches.
    Prior to my upgrade, this was never a problem.
    Thank you.

    Neither CorelDRAW nor Adobe Illustrator are PDF file editors. The only PDF files that CorelDRAW can reliably and successfully open, edit, and/or print are PDF files created directly by CorelDRAW. Likewise, the only PDF files that Adobe Illustrator can reliable and successfully open, edit, and/or print are PDF files saved directly from the same or later version of Adobe Illustrator, assuming the “retain editability” option was specified.
    The only safe program to open and print all PDF files from is Adobe Acrobat. Alternatively, a PDF file may be safely printed from a print system that natively RIPs PDF.
    The fact that your “printer” is attempting to print your PDF files via CorelDRAW or even Adobe Illustrator demonstrates that your “printer” is very sorely lacking in knowledge of PDF workflow. I most strongly recommend that you find a better-educated “printer” with reliable workflows.
              - Dov

  • Error al cargar illustrator cs2

    Hola a todos.
    Bueno les escribo para comentarles que estoy teniendo un problema al iniciar el illustrator cs2 en mi pc de trabajo(win xp pro, pentium D de 3.4 y 1 de ram)
    Me da un mensaje al tratar de iniciar el AIcs2 y el mensaje que me da es el siguiente:
    "could not complete the request operation"
    "no podía completar la operación de petición" segun la traduccion,
    la ventana con el mensaje me da la opcion a darle OK y luego se cierra el programa.
    El error me lo da cuando tengo por ejemplo iniciado el corel, photoshop o cualquier otro programa abierto, a veces abre cuando tengo un programa abierto otras no, aunque antes no tenia ningun problema de este tipo.
    A ver si me pueden ayudar con este detalle que lo tengo recien hace poco.
    Gracias

    Como solución provisional, lo puedes guardar como PDF, y luego desde cualquier Acrobat mandar a imprimir. Por cierto suele ser más rápido.
    Seguramente el problema esté en Illustrator, a falta de más datos no me atrevo a aventurar la causa, o bien de la configuración de la impresora (aunque esto no es lo habitual. La impresora no será PostScript, verdad? Y la cantidad de memoria disponible no es muy holgada para muchas de las cosas que hacemos con Illustrator CS2.

  • Illustrator CS2 and InDesign CS2 not starting - here is how it was solved.

    This document is merely a compilation of information found at the sources named at the bottom of this document.
    Basically running older Adobe CS2 Software on a MacBook Pro 10.6.x Snow Leopard - probably like many of you that either can't afford the upgrade to CS3, CS4 or CS5, or maybe don't see the need to do so.  It's running good but it is slow since it is using Rosetta, but it does work - well, used to work.
    Illustrator CS2, InDesign CS2, Photoshop CS2, etc. were all running fine after the upgrade to Snow Leopard (under 10.6, 10.6.1 and 10.6.2).  Then the update to 10.6.3 was installed.  At the same time a bunch of other updates - including the Acrobat 8.2 update - were installed.  Not really sure what did it, but all of a sudden Illustrator CS2 stopped responding at the start up screen - no longer started up and InDesign CS2 popped the registration/licensing screen.  When trying to enter license info on first key press the application quit entirely.
    So maybe the 10.6.3 update was the culprit.  Never even thought that it could be the Acrobat 8.2/8.2.1 updates.  Then I found this thread here:
    http://forums.adobe.com/thread/613287?tstart=0 (good reading)
    Which ultimately pointed me the the instructions here:
    >start quote from http://kb2.adobe.com/cps/534/cpsid_53468.html
    Replace the corresponding files present in the “ /Library/Application Support/Adobe/TypeSpt/Unicode/Mappings/” folder with the one attached to this document.
    Download the attached Mac.dmg (http://kb2.adobe.com/cps/534/cpsid_53468/attachments/Mac.dmg) file to a machine where the issue is seen.
    Close all Adobe applications
    Double Click the Mac.dmg file to mount it.
    Copy Mac folder from mounted image. Paste it to /Library/ApplicationSupport/Adobe/TypeSpt/Unicode/Mappings/.
    A message appears to confirm to replace the existing 'Mac' folder. Replace the 'Mac' folder.
    Launch Illustrator or InDesign CS or CS 2.
    The Mac folder attached to this KB document already has the correct permissions set, so it should not be necessary to complete the steps below. However there may be cases where the permissions for the Mac folder get overwritten. In such a case, the original issue can reoccur. To solve this issue, complete the steps below:
    Follow Solution 1 and make sure that all Adobe applications are closed.
    Right or Control click and select 'Get Info' on the Mac folder  in “ /Library/Application Support/Adobe/TypeSpt/Unicode/Mappings/”, which you have copied from the .dmg file attached to this document.
    Verify that under 'Sharing and Permissions' all users listed have no write access
    If a change is required, click the padlock symbol and provide your Administrator credentials
    Select the user which has Write access and change it to 'Read Only'.
    Ensure the user 'Everyone' is set to 'No Access.
    To check if the issue has been solved, launch Acrobat 8.2 and then Illustrator or InDesign CS or CS 2.
    < end quote
    Even after following the instructions still "no love" from Illustrator CS2 or InDesign CS2.  InDesign did no longer show the registration screen, but it didn't continue launching, and Illustrator progressed further along in the start up sequence but also never finished launching.
    Then I found another article on the adobe site.  I am just quoting the part performed  and which ultimately did the trick.
    >start quote from http://kb2.adobe.com/cps/326/326388.html
    Steps 1 and 2 are not relevant so no need to do them
    3. At the Finder, choose File > Find.
    4. TypeAdobeFnt10.lst (Illustrator CS2), select the system drive, and then press Return.
    5. Delete all AdobeFnt10.lst files found.
    6. Restart the computer.
    7. Restart Illustrator. Illustrator creates a new Adobefnt10.lst or AdobeFnt07.lst file.
    < end quote
    So, this solved the problems at least for the time being.  Hope this helps someone else a bit.
    Download files:
    http://kb2.adobe.com/cps/534/cpsid_53468/attachments/Mac.dmg
    Sources:
    http://forums.adobe.com/thread/613287?tstart=0
    http://kb2.adobe.com/cps/534/cpsid_53468.html
    http://kb2.adobe.com/cps/326/326388.html

    Illustrator CS2 stopped working for me on Snow Leopard as well. What it all boiled down to was not to update to 12.0.1. Not sure which release of Snow Leopard I was on when I figured that out but I keep up-to-date, am now at 10.6.6 and CS2 still works fine. I keep getting prompted to update to 12.0.1 from time to time but just cancel it.
    I'm fairly sure I was at 12.0.1 already when I moved from Leopard to Snow Leopard and it was that, not a Snow Leopard update, that "broke" CS2 12.0.1. If I remember correctly, if you now try to apply the update, it won't go through with it anyway.

  • Runtime error when starting illustrator CS2

    I have creative suite cs2 on my windows xp computer and illustrator has been acting kind of funky lately. Now Illustrator CS2 won't even start up. A Runtime error comes up. It says
    Runtime Error!
    Program: ...rator CS2\SupportFiles\contents\Windows\Illustrator.exe
    "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."
    Any ideas or help would be greatly appreciated.
    I try to use another user to login, and start the illustrator. It work.
    so, i try to go to Documents and Settings and move my user folder to olduser folder.
    and login to user, it will create a new user profile. I start the illustrator, it work. I need to copy back all my document file and email settings.
    Beside this, any other way to solve this problem.

    This is disgusting. I've pounded away for over 4 hours and I finally found a workaround. Here's the original post that had my answer:
    http://www.adobeforums.com/webx/.3c05ac2f
    The short of the story: if I put lightroom.exe into Windows XP compatibility mode" it will work. (To do that, for anyone else who comes across this, you just right-click your lightroom icon, click PROPERTIES, and go to the Compatibility tab and check the box next to "Run this program in compatibility mode for:" and select "Windows XP (Service Pack 2)")
    I've loaded it up half a dozen times and it's still working perfectly as far as I can tell. Hopefully it won't hurt anything keeping it in that mode.
    I'm glad this happened early enough into my trial that I'll have ample opportunity to see if it repeats itself. I'm not keen on sinking $300 into software that will give me ulcers as I troubleshoot problems like this.

  • Illustrator CS2 Doesn't Start For User on Windows 2000

    I've recently installed Adobe Illustrator CS2 on a Windows 2000 system. When I start the product when logged in as the Administrator, it starts fine. However, when I start the product logged in as a user, it goes thru the startup process, displays all of the various tool windows, and then before it gets to the first time window, it just closes. No error messages, nothing in the Windows system or application log, it just closes the same windows it just opened and then exits.
    I've tried setting the permissions on the folders listed in the Windows Rights KB entry, with no effect. I've tried installing a postscript printer, setting full rights on it, and using it as the default for the user.
    Does anyone know what file right, user priviledge, or other feature might be causing the problem? Thanks.

    I wasn't aware that it required Power User rights. This is somewhat of a high security environment, and that can be difficult.
    Do you, by chance, know what features of Power User rights are needed? I can perhaps grant those to this user, and make it work.
    Do you think it is having a problem accessing portions of the registry, or files in certain folders, or something else?
    Thanks for your help.

  • Illustrator CS2: Crash on Start-up

    I am running (or, trying to run!) Illustrator CS2 on an XP-Professional OS. It used to run fine. But now, whenever I try to start it, I get a "Runtime Error" during initilization, and it won't go any farther.
    Any tips on what I can do? Thanks!

    Thanks, Ben. That path doesn't exist on my system, however.
    There is no "\Application Data" folder in that location. The only folders I have in "C:\Documents and Settings\<my name>\" are: "\Desktop"; "\Favorites"; "\Files"; "\Start Menu"; "\Templates"; "\Toolbars (custom)"; and, "\WINDOWS". In fact, I did a search for a folder named "\Application Data", and did not find one anywhere on my system.
    There is an "\Adobe" folder in "C:\Program Files", but there are not "\Application Data" or "\Illustrator CS2 Settings" folders anywhere in there, either.
    Any other ideas where I might find the problem files to be deleted? Or is the fact that I don't have the "\Application Data" folder you mentioned, itself an indication of a problem?
    Michael

  • Can't get Illustrator CS2 for Mac to start up/open

    Hello Everyone,
    My Illustrator Cs2 for Mac was working great, but now it won't open start-up.
    It begins to open when the window for the software startup opens, it begins to initialize, it begins to load fonts, but then it gets 'hung up' when it says "12.0.1 Initializing...Created by the Adobe Illustrator Team". In my dock it says that the "application is not responding" and it never resolves to completely load the software.
    I enclose a screenshot to show you what I'm on about.
    I have Mac OS X.4.11, a 2 GHz Intel Core 2 Duo, IGB of memory and 15 GB of hard disk space. Every other software on the laptop works well and I have no other problems.
    Is anyone familiar with this or does anyone know what I should do?
    Thanks
    martin

    Have you updated to Acrobat 8.2?
    Try this: http://kb2.adobe.com/cps/534/cpsid_53468.html
    I was having the same issues and this fixed it.

  • Hello! I just figured this out.....When Firefox is open, my Illustrator CS2 modifier keys stop working? As soon as I shut down Firefox, they start working again. Please help! Thanks!

    Hello!
    I just figured this out.....When Firefox is open, my Illustrator CS2 modifier keys stop working?
    As soon as I shut down Firefox, they start working again. Please help!
    Thanks!
    == This happened ==
    Every time Firefox opened
    == Not sure.

    Try to create a new profile as a test to check if your current profile is causing the problem.
    See "Creating a profile":
    *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
    If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Problems with image after flattening transparency in illustrator cs2

    Hi,Could someone please help me.Im using illustrator cs2 with windows xp.
    The problem i have is that after flattening any image using transparency
    masks or opacity i can see thin broken white lines in the image.
    They appear where the opacity masks are,or where they cross in the image.
    I haven't been using illustrator for long and am not sure if it's something
    i'm doing incorrectly or not.
    Also if i select all the paths after flattening i can see double the paths
    that were there before which run along the unsightly white lines in the image.
    Please could someone shed some light on this,it's driving me crazy.
    Thanks, Cal

    Hi,I spent weeks trying to sort it out. Apparently it's unavoidable. I read somewhere that the white lines wouldn't appear when printed but i saved one of the images as a jpg an the lines were clearly visible.
    Its because when the transparency in the image goes through the flattening process to enable printing it breaks the image into atomic regions and the white lines are the gaps in between.
    People seem to think it's completely normal and acceptable but i don't . I think it's a load of old rubbish.
    The way round it is to use stuff that doesn't use transparency like the gradient mesh and all that.
    I can't be bothered with all that so i just save the unflattened image as a large png or jpg file for printing.
    I'm no expert but if the facility to use transparency is there surely it should save perfectly after flattening. The whole things a real pain.
    Take care , Cal

  • Error: "Could not complete the requested operation" when you start Illustrator CS2 (Windows XP)

    Hi everybody i'm nick from KL Malaysia, i having a problem with my Illustrator CS2 problem can't solved it, someone can help me?
    My problem is when i open lllustrator after load finish the file thn will come out Error: "Could not complete the requested operation", i dunno y?
    Have someone same problem with me anot? got any stion to solved it?

    Nick,
    The first thing to try is to
    a) Ctrl/Cmd+Alt/Option+Shift during startup,
    or (if a) does not work)
    b) Move the folder
    a) is easy but irreversible, b) is more thorough and reversible, so if you like your settings and do not want to destroy them in vain, use b).

  • Problems with Illustrator CS2

    Argh! Suspected problem with Illustrator CS2...
    When I look in the Stroke/Fill boxes for colours, I have no options available to me. All that appears is this: http://www.ioimi.com/images/strokefill.jpg.
    Is this normal? All I want to do is selected different colours for the line stroke and fill colour of something I have already drawn using the pen tool.
    Also, how do I move or remove rulers once placed and why is it that if I use the arrow keys on the end of a line it moves it more than one pixel? How do I keep a line straight? It's so much easier in photoshop but I need to learn.
    Please help...
    Thank you!

    That is not the Color palette, it is the Swatches palette. It's where pre-mixed colours, gradients, and patterns can be stored and quickly applied. The file you are using has no swatches.
    You can add your own by loading swatches from any other Illustrator file or from the libraries that ship with Illustrator. You can also add a swatch by mixing a colour in the Color palette and either dragging the colour onto the Swatches palette or clicking one the New Swatch icon (The page icon next to the trash can).

  • Problems installing Illustrator CS2

    HI
    The problem I have is that when I try installing Illustrator CS2 it just will not install.  The installer goes through the install and it looks to be installing the program.
    When I check the program list everything is there except iIlustrator.  I dont receive any errors regarding a problem it just goes through the install and updates then finishes as though it has been installed.
    I have even looked in the programs list on the C drive (c:\Programe files\Adobe) and it isnt there.
    I watched this folder on install and it creates the Illustrator file but when the install has finished the file just vanishes???
    Can anybody Help me on this one please.

    Indeed weird. Unfortunately for CS2 no clean scripts exist, so you will have to try that manually. What I would do is to, try and move the installer database and the installer session folders (C:\Program Files\Common Files\Adobe\Installers, C:\Program Files\Common Files\Adobe\caps) out of the way, so the installer thinks nothing is installed yet. You may also need to download the Microsoft Installer Database Cleanup Utility and remove any instances of Adobe Setup 2.0 as well as other references to Adobe. Be extremely careful, though. For CS2, deleting some of those keys will create a royal mess and render your functioning installs useless, because it is tied in with the licensing and activation. So take it one step at a time. Short of that I have no clue, but you could check the installer logs (C:Program Files\Common Files\Adobe\Installers) or provide them here for inspection.
    Mylenium

  • Illustrator CS2 ITA & fonts list problem

    Hi!
    I've a BIG problem with ILLUSTRATOR CS2 (ITALIAN VERSION).
    So, fonts are not displayed in the font list in the character palette.
    I tryed to repair but the problem remains.
    Any idea?
    I've also Ps CS3 & Acrobat Reader 9.1 on WinXP SP3
    HELP ME PLS!
    Thx
    Ciao!

    Clear out any instances of AdobeFnt.lst files. On next startup, they will be rebuilt. Before you do, get rid of any fonts you don't currently need, especially poor quality free fonts. Some of them contain incorrect contours or other damaged data and will kick your system in the teeth...
    Mylenium

Maybe you are looking for

  • Windows 8 home sharing does not work anymore

    look iv'e tried it all .. every suggestion in the book , ethernet settings i have windows 8 and now home sharing no longer works, i'm so frustrated now, please don't ask me to repeat anything you've heard ar tried before i've tried ir clean up .net t

  • How can I do to prevent TextEdit showing a LINK when UNWANTED ?

    Hello to all, What happens to me may amuse you and seem funny, but I need help. I'm writing an important letter to orange.fr and these words appears immediately as a link (blue and underlined). What do I have to do to obtain "orange.fr" identical to

  • HT3775 Why can´t I open my MPG files in QuickTime for Lion??

    It tells me that it misses some codecs; but it should be an integrated function in QuickTime Player version of the Lion or?? My MPG files has been recordet with my Sony handycam DCR-SR90.

  • BOFC 10 Installation - Can't activate datasource

    Hello gurus, I need to install a complex landscape with Oracle/BOFC/BOFIM/DS/IC/CMS and more. During the installation of the BOFC component I didn't face any kind of issues, but I'm not able to activate a datasource. I receive the following error mes

  • Too much lines in konp

    Hi, i'm trying to create a webdypro application to maintain prices and conditions for materials. Therefore I use the FM RV_CONDITION_COPY. If I create a condition (i.e. with Condtype ZPR0) the FM also creates lines in KONP for every other condition m