Problems streaming BT Sport live

I have a valid account and can watch BT Sport live on my daughter's macbook air, using google Chrome, but on my Mac Mini running OSx 10.6.8 it won't work on safari, firefox or chrome. I've uninstalled and re-installed MS silverlight, as requested, and emptied the cache of each browser, but no joy.
1.  On safari when I watch live, the screen remains blank.
2.  On firefox it just keeps telling me to install Silverlight, even after I have done so, and then re-started firefox.
3.  On chrome it gives me a vcr019 error and err 6003, which the BT support page says means silverlight isn't working with my computer, which may be due to a setting.
BT say that as it works fine on the Macbook air I have, that it must be a setting or settings on the mac mini and I need to refer to vendor but it was bought late 2009 so is out of support.
Anyone had similar problems and can advise what to try?
Thank You.

BT says:
Mac
Safari
The Silverlight plug-in is not supported on Google Chrome on Macs. We recommend that you use the Safari browser instead.
Since you said it works on Chrome on the Air that indicates BT's sight is outdated. I would:
Test the the SilverlIght installation by:
http://www.ehow.com/how_5114983_test-microsoft-silverlight.html
COntact BT/go to their support sight. Maybe it requires higher that 10.6.8

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