Problems Submitting PDF Forms via Adobe Reader XI?

Hi,
I have used Acrobat Pro (Versions 9/X and XI) to successfully create fillable PDF forms. I distributed the forms to a server via Acrobat, then set up a hyperlink to the form's location for my users. The users were able to fill the form and submit it. I was able to manage the submitted form data via Adobe Tracker. Recently, many of my users have been updated to Acrobat Reader XI. Now, some of these same users (who have successfully submitted these forms in the past - before the latest upgrade) can no longer submit the form data! If a user fills the form and clicks submit, it appears to that user that the form was successfully submitted, but no data appears in Adobe Tracker, even after refreshing... What would cause this??
Thank you!

What is your operating system? What is your Reader XI version? What exactly means "cannot"?

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Submitting pdf form using Adobe Reader

Using Acrobat 9 Pro I created a form to capture personal info from donors to our non-profit. When displayed in Acrobat 9 the SUBMIT button works as intended (brings up a message to send using my Email client with the pdf attached and addressed to the Email I have entered in the URL block.) Using the SUBMIT button while in Reader 9 on another PC I receive the error message that "this operation is not permitted". My preferred solution would be to enable Reader to do the same as Acrobat 9. I understand that Reader cannot save a form. Since I am only collecting at most 9 small fields I could live with just getting the data from the forms. Since the donors may have various versions of Reader, I need a solution that does not require the latest versions of Reader (8 or 9) to do these actions.
crdever

For your application, e-mail is probably a bad idea. However, if you insist you should have the form submit a FDF or XML data file, not the PDF. You can open the FDF and XML files in the original form to see the data if you desired. The data file submission is not limited to the 500 use limit of the form. Due to the nature of the material, I would think it is much safer to submit the data to a web server and not through e-mail that is typically not very secure.
A last note it that e-mail submission requires the client machine to be using MAPI. If not, they will get an error and you will be blamed. Submitting to a web script avoids this issue.

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Problem opening PDF files for Adobe Reader.
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Message was edited by: nick khzouz

Adobe Reader PDF problems wrote:
"Before viewing PDF documents in this browser you must launch adobe reader and accept the End User Licence Agreement, then quit and relaunch the browser."
Did you actually try doing what the message suggests? Open Adobe Reader and accept the EULA?

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"...the procedure to turn a word document into a PDF document via Adobe Reader."
Not possible.
No version of Adobe Reader can:
--| create PDF
--| manipulate PDF page content
--| export PDF page content
Adobe Reader XI does provide a "connection" to various Adobe hosted online subscription services (that are under "acrobat.com").
There is a subscription services can create PDF from supported file formats that are uploaded to the service.
This subscription service is "PDF Pack".
With an active (paid up) subscription to a service one can make use of the service.
Be well...

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Our latest update, 10.4, should support basic calcilations. If you find that this doesn't work for your document, then please email the document and a brief explanation of your problem to [email protected], so we can better understand what the problem is.

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N.B.2.: Most of the 'old' pdf files are scientific articles downloaded from various journal websites 2002-2011, so their quality should be out of question.
N.B.3.:I've transfered the files via memory stick and portable HD.
N.B.4.: If I try to open the pdf's via 'Open with' the problem remains the same.
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This is really strange.
Please correct me if I am wrong, but from what I can understand, any PDF which is launched on your Win 7 OS fails to open, even though the same file works perfectly fine on your Win XP machine?
Could you please run a full system anti virus scan on the said PDFs that are present on your local system. It could be a case of infected PDFs.
Also, it would be great if you could try and download some of the erroneous PDFs from the web again, and see if you experience the same behavior.
Thanks
Ankit

Problem Filling a form in Adobe Reader X

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PDF files have to be specially enabled for you to save the contents. It appears the old version of these files had this capability, but the new version does not. Without Acrobat you will be unable to save the files. If these are truly government files, you can try going to the government's website and see if you can download a copy that will allow you to save the form field data.

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Hello
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thanks Jono But I cannot see any option to set Target Version.
the options I have are XDP Preview format and PDF Render Format which are set to Acrobat 7 static PDF form.
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Quick Tip: How to save PDF forms in Adobe Reader X | Acrobat X Tips & Tricks | Adobe TV

This quick tip looks at the differences between a basic PDF form and a Reader-enabled PDF form and how to save either PDF form using Acrobat Reader X.
http://adobe.ly/GJzFxV

You have not explained how to change the document into an "_distributed.pdf that has the ability to be saved. That was the least helpful video that I have ever seen

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Hi,
I hope you can help, this is driving me nuts.
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There is clearly something amiss in Adobe and Mac working together. (And it is causing considerable frustration at this point.)
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We are working constantly to enhance our Reader on this platform. Your feedback will help us prioritize this enhancement better. Thanks for taking the time to post to the forum.

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Problems Submitting PDF Forms via Adobe Reader XI?

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