Problems Switching from iPhone to Samsung Galaxy S4

I switched from an iPhone to a Samsung. Why do people with iPhones continue to have problems texting me. They tried deleting my iMessage streams and re-entered my phone as a mobile. They still get error messages. It's been a week since I got the Samsung.
By the way, I have deactivated my iphone number on the Apple ID website.
ITH

Unfortunately I have turned off iMessage from my iPhone and have called in to deregister. It's been almost 24 hours and it's still not working correctly. The HUGE issue is that I've basically been told "it will eventually start working". Well, I didnt pay you have the money and tell you I'd send the rest when it started working. You are a huge company dealing with another huge company. I PAID THE MONEY AND YOU TOOK IT BUT THE PHONE IS NOT WORKING THE WAY IT IS SUPPOSED TO. If you cant make a device work, you should not be selling them with the assumption that you can use it when you pay right then. There are so many forums and threads about this problem but yet nobody mentioned it at the verizon store. I will not be a customer by this evening is this doesn't resolve. This is **** poor business and terrible communication about switching devices. The largest network is doing a great job of pushing me back to AT&T. Rediculous!!

Similar Messages

  • Switching from iPhone to Samsung Galaxy S4 and Fixing the Problem

    Hopefully your search engine will send you to this message before all the other ones. Here is step by step what I did:
    1. Went to Verizon Wireless to get new phone
    2. Turned off iMessage on the old iPhone
    3. Disassociated my old iPhone from my account online at this link: https://supportprofile.apple.com/MySupportProfile.do
    4. Removed my iPhone from the iTunes Store. (Go to iTunes-->iTunes store--->Account (left hand side)--->Manage Devices--->Remove the phone)
    5. Called Apple (1-800-694-7466) and had them remove/disassociate my phone number from the old iPhone. They told me it would take up to 24 hours.
    6. ON THE NEW PHONE, texted "Stop" to 48369 and received a message that I was unsubscribed and would no longer receive messages.
    7. Texted my girlfriend to send me a test message and VOILA, it worked within minutes of talking with Apple.
    I know its alot but I hope this helps everyone. The texting to 48369 from the Galaxy 4S idea was thanks to devondeal

    Unfortunately I have turned off iMessage from my iPhone and have called in to deregister. It's been almost 24 hours and it's still not working correctly. The HUGE issue is that I've basically been told "it will eventually start working". Well, I didnt pay you have the money and tell you I'd send the rest when it started working. You are a huge company dealing with another huge company. I PAID THE MONEY AND YOU TOOK IT BUT THE PHONE IS NOT WORKING THE WAY IT IS SUPPOSED TO. If you cant make a device work, you should not be selling them with the assumption that you can use it when you pay right then. There are so many forums and threads about this problem but yet nobody mentioned it at the verizon store. I will not be a customer by this evening is this doesn't resolve. This is **** poor business and terrible communication about switching devices. The largest network is doing a great job of pushing me back to AT&T. Rediculous!!

  • I recently switched from iphone to samsung galaxy s5 and am not receiving messages.  I have tried countless fixes but nothing has worked!

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    It's mind boggling that Apple has made this such a difficult transition. There should not be repurcussions for choosing to discontinue the use of their product. The only other thing I can think to do is have my service provider change my phone number... what a nightmare.

  • Switched from iPhone 5 to Galaxy Note 3 and not getting texts

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  • TS5185 I have a friend who switched from iPhone to Samsung and I am only one that has to turn off iMessage to send a text! I have deleted her then readded and nothing seems to work and she has turned off iMessage on her other apple devices. Is there a sol

    I have a friend who switched from iPhone to Samsung and I am only one that has to turn off iMessage to send a text! I have deleted her then readded and nothing seems to work and she has turned off iMessage on her other apple devices. Is there a solution!

    I have completely deleted twice! Deleted from iCloud contacts and windows contacts! Nothing has changed! Thanks for your idea!

  • Switched from iphone 5c to Galaxy Note 4-not getting texts or voice mail on new phone. Any help out there appreciated?

    Any help getting VM & texts on new Note 4? switched from iphone 5c

    you need deactivate iMessage before switching from iPhone to android. go to following webpage. Issues with texts after moving to Android from iPhone? Here's an easy fix! | Android Central

  • Switching from Iphone 5 to Galaxy s5--iMessage issue

    I recently switched from my iphone5 to my galaxy s5. I am unable to receive messages from other iphone users due to imessage, I am able to send and they do receive them. Those receiving messages are unable to send messages to me at all. With the message "Message could not be delivered" listed for them. I have attempted the following: Removing my icloud, disabling imessage from my phone, backing up the phone and doing a full reset/restore after imessage had been disabled, had the receiving user delete the message thread and start a new one. Any suggestions?

    Call apple support

  • Switching From iPhone 6 to Galaxy 6

    So is there anyway I could switch a 64 GB iPhone 6 out for a 32 GB Samsung Galaxy 6 in the middle of my contract? I have a 2 year contract and I bought my iPhone back in December- still in perfect condition. Just really wanted to switch to the new Galaxy and I figured that since a 64 GB iPhone 6 is more expensive than a 32 GB Galaxy 6, it wouldn't cost very much to do this. Can anyone confirm this or tell me what I would have to do?

    Jaquii11 wrote:
    So is there anyway I could switch a 64 GB iPhone 6 out for a 32 GB Samsung Galaxy 6 in the middle of my contract? I have a 2 year contract and I bought my iPhone back in December- still in perfect condition. Just really wanted to switch to the new Galaxy and I figured that since a 64 GB iPhone 6 is more expensive than a 32 GB Galaxy 6, it wouldn't cost very much to do this. Can anyone confirm this or tell me what I would have to do?Probaly have to pay full price for Galaxy S6. You bought iPhone 6 in December 2014, actually only six months into 2 year contract, unless you qualify for Next program, I recommend wait it out.

  • I just switched from iPhone to Samsung s4

    I am not receiving any texts from iPhone users! What do I do? I tried to unregister my device but it is not showing up...

    Have you un-synced , icloud, change iTunes PW, if you still have the old device turn off I message on device and in cloud also disable find my iPhone. That should help.

  • Switched from iphone to galaxy - now not receiving texts from iphone users

    Switched from iphone to galaxy for multiple reasons.  Still keeping my iPad and wanted to use my iphone for music.  Now I am not receiving texts, apparently imessages, from iphone users -  there is no notification either way that a message was not received.  So iphone users think I have received a text when I haven't.  This makes me angry with Apple as there have been medical issues in our family and I have not been receiving important communication.  I also have clients I have not received texts from.  My understanding is I will have to delete my iphone from my apple account completely, but then will not be able to use it at all for itunes or anything else. 

    If you still have the iPhone, go to Settings and turn off iMessage. If you don't have the phone or if that doesn't solve the problem, contact Apple Support and request that they deactivate iMessage. https://www.apple.com/support/appleid/contact/

  • Problems receiving texts from iphone users on galaxy

    Made the switch yesterday from iphone 4s to galaxy s4. my wife has an iphone 5 and many of my friends have iphones. i unregistered my old iphone and still having problems with receiving texts. is there an esy fix here? do i need to take my phone number completely off the apple system?

    You need to deactivate iMessage: http://support.apple.com/kb/TS5185

  • HT4993 I have switched from Iphone to galaxy and I can't receive messages from  anyone using an Iphone.  I have contacted sprint and they thought they resolved the issue, but I still can't receive messages from iphone user. How can this be resolved

    I am having trouble receiving messages from friends that are using Iphone.  I recently switched from Iphone to Galaxy Note 3

    http://support.apple.com/kb/ts5185
    You'll need to contact Apple Support if you no longer have the iphone.

  • I switched from iPhone 4 to Android Galaxy 4S.

    I switched from iPhone 4 to Android Galaxy 4S. I am not receiving all group text messages from iPhone users. I unregistered my iPhone from my apple profile. Sms and MMS are on on all devices. One person has to double tap the send button to send to me as a text. The others are just not coming through to me. They all receive my messages, but I get none of the replies.

    Try these two tips (copied from other thread and apple support)   
    Let's get this resolved sbash! Please ask the sender of the message to try below options....
    1. Log into iCloud and remove my old iPhone from my profile.
    2. Reset the password on my apple ID so that any other ios device that used "my profile" would be forced to re-sync.
    3. Remove the phone from my support profile, log in and remove the phone.
    Go to your support profile, remove the iphone: http://bit.ly/17RD5sY
    Also, go into your iTunes account and remove the iMessage settings from your phone number. On the iOS device, go to Settings>Messages>and click the Send as SMS button ON (make the button green). Ensure you have turned off iMessage on your old iPhone and erased the entire text thread between you and your contact you can't receive from. Have your contact erase their entire text thread from you as well, power off/on both phones and test. If you no longer have your iPhone to do so you will need to contact Apple Support. Please keep me posted. Thank you.
    TominqueBo_VZW
    Please follow us on Twitter @VZWSupport
    From Apple support
    Unlink a phone number
    To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
    This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
    Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.

  • Switched from iPhone to Android and now iMessage being sent instead of Text

    A friend of mine recently switched from iPhone to Android and now my text are being sent as iMessage instead of text and he obviously isn't receiving it. How do I fix this bug. I'm using iPhone 4 running iOS 5

    I apologize about the odd style but I'm using voice rec software.  I just got the Galaxy S five and I have this problem too after weeks of searching online I finally figured out the problem it is with iMessage even if you have your old phones imessage switched off. you have to get your friends to text you normally and send. If the text bubble shows up blue, press and hold choose option send as SMS or text and the bubble will change to green green means SMS blue is the iMessage so its up to the iPhone user to take literally a half of an extra step to send a text to you and if they don't do that then they're just jerks

  • How do I switch from iphone 4 to a new iphone 5.

    How do I switch from iphone 4 to a new iphone 5. I've backed up my iCloud stuff on iCloud, and the rest on the PC. When I try to download the latest software before changing over I'm told my phone has not enough space with 8 still free. Any help appreciate. Thanks. Benbulben1

    Syncing with a new iTunes should not affect your personal data.  The problem is that iTunes can only allow apps, music, movies, and tv shows on the iPhone that are already on the computer and in your iTunes library.  If your non-personal media content is on the computer then you can usually sync without worry even though the error will still appear.
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