Problems switching phones

I am replacing my Motorola Bionic with a refurbished Galaxy S4. Got the proper size SIM card, couldn't activate the phone in the store because I couldn't remember my PIN. Why don't they have a recovery process for that like they do for the online username/password, BTW?!!!
So, I went through trying to switch them online with multiple failures. Finally, on my home laptop, I got all the way through entering the new SIM number, with the result that my Bionic has been deactivated, but my online account shows a generic no-name phone in the space my Bionic held with my phone number. Can't make calls with the Galaxy and it doesn't show a phone number in the "about phone" "my number" spot, just 0's. What went wrong and what can I do to fix it?
>> Subject edited for brevity <<
Message was edited by: Verizon Moderator

betsycam,
I apologize for the problems you had activating your Galaxy S4, we definitely need to get it up and running. From the details provided, it sounds like it didn't activate properly. Was the Bionic on when you swapped them online? Power off both phones; remove/re-insert SIM in Galaxy S4 and try again. If problem is still there, completing a factory reset will push the activation through.
AdaS_VZW
Follow us on Twitter at @VZWSupport

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DO NOT DRAIN your batteries completely, this is anew generation of batteries and it actually is potentially harmful to them to drain empty. it also REDUCES the life of your battery. when the battery gives you the first signs of low batt indication this is a good time with modern batteries to charge. charge it until it says it is full. no need to charge any further than that. batteries come partially charged out of the box these days. plug one into the phone and use it until batt low, charge it to full again and repeat the first three to four times. after that battery is good to go and you no longer have to worry about it. you can charge it as you please, just keep one thing in mind, do not let it discharge completely.
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Problem with Switching Phones Online

I recently preordered a new iPhone 6. It arrived and I had activated it by calling customer service since there were issues activating it. I wanted to give the iPhone to a friend so I tried switching phones on the Verizon My Account page and it says for that line "Our records indicate you recently purchased a new device for this line of service but have not yet activated it". I called customer service to activate my old phone again but the message still appears.
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Hi Terminator3. Congratulations on your new phone! Sorry to hear that you are having troubles to changing the device out online. When was the last time you tried to do this online? I am going to send you a private message here so that we can take deeper look into this. Thanks.
ErinW_VZW
Follow us on Twitter @VZWSupport

I have an iphone 4 for verizon and i am going to switch phones and get a droid motorolla 4g phone and the droid doesnt have a sim card. does my iphone 4 have a sim card that i can put in the droid? can i buy sim cards separately online for the droid?

i have an iphone 4 for verizon and i am going to switch phones and get a droid motorolla 4g phone and the droid doesnt have a sim card. does my iphone 4 have a sim card that i can put in the droid? can i buy sim cards separately online for the droid?

Brandon2184 wrote:
The iPhone 4 uses a "Nano SIM"
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Switching phones and activation fees

Hi everyone,
I bought a new phone off e_bay (LG voyager vx10000) to replace my current phone. I realize I can switch and activate the new phone from the Verizon website but my question is.....when I activate my new phone will I still be able to use my old phone as a back-up? Also will I be charged an activation fee? I do not want to upgrade to smartphone or renew my contract. I am currently in a month-to-month contract and I would like to keep it that way.
I have done this process before but I never wanted to keep my old phone because it was always broke.Another thing I remember from when I done this in the past is Verizon asks you why you are switching your phone. Why do they ask this? Is it just like a poll type thing so they know why most people are switching phones? or is it to tell whether they need to charge you an activation fee? Does answering that poll (or whatever you want to call it) gonna affect whether I get charged an activation fee or if my old phone gets a bad esn or something like that? Also my reason for getting a new phone is because my old one is very out dated and want something a little more modern but no required data plan. My old phone still works good which is why I want to keep it as a back-up.
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There is no activation fee for activating a different phone on an existing line. You only pay an activation fee when you start a new line of service.
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My wife has an Iphone 4s and I have iphone 4..we want so switch phones

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Sim Card Adapters
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Apple please help me
Good Morning
Greetings from me.
I used last 3 month IPHONE 5 in bangladesh. but now i facing a problem that is the signing problem
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Sign in to ICLOUD
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<E-mail Edited by Host>

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iPhone was probably stolen if you purchased on eBay, claim and get your money back
See here
http://support.apple.com/kb/HT5818
for explanation of Activation lock
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http://support.apple.com/kb/ht4946
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Switching Phones.. And Apps..

Lets say my phone was damaged and I had another Verizon phone that I could use temporarily. Could I activate it online , use it, and would it change my 2 free every date or would stay the same? Also would I have to eventually switch back to my original phone or could I use the replacement phone for the length of the contract..What are the exact rules that govern this type of behavior? I have been a Virgin Mobile customer for as long as I have been with Verizon 6+ years and I like the ability to switch phones when I WANT to without penalty as long as am willing to incur the cost of the phone....
Also..any hopes of ever getting any more apps (besides Droid/blackberry)...especially of the free variety on verizon..I have the same apps on my current Virgin Phone and you would think that Verizon would be a step above, and I really dont need a smartphone.

fonejuggler wrote:
Lets say my phone was damaged and I had another Verizon phone that I could use temporarily. Could I activate it online , use it, and would it change my 2 free every date or would stay the same? Yes, you can activate another Verizon phone online by clicking the link on your MyVerizon page and filling in the required information. You can also turn off your old phone, and just dial *228 from the phone you want to activate; you'll need the billing passcode or other information to verify account ownership. It will NOT affect your New Every 2 disocunt or contract length--that only applies to keeping the line of service active. You can have any (Verizon) phone you want active on the line. Also would I have to eventually switch back to my original phone or could I use the replacement phone for the length of the contract.. You can use the replacement phone as long as you choose--as I said it doesn't matter what phone is active on the line, as long as the line remains in service for the length of the contract.
What are the exact rules that govern this type of behavior? I have been a Virgin Mobile customer for as long as I have been with Verizon 6+ years and I like the ability to switch phones when I WANT to without penalty as long as am willing to incur the cost of the phone....
Also..any hopes of ever getting any more apps (besides Droid/blackberry)...especially of the free variety on verizon..I have the same apps on my current Virgin Phone and you would think that Verizon would be a step above, and I really dont need a smartphone. Can't help you there....perhaps someone else with more information can jump in...
HTT, post back if you have more questions.

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