Problems syncing 3GS with iTunes: Can't read content

I have a 3GS and when I try to sync it, I get an error message saying that iTunes can't read the content of my phone. (I've tried syncing on mulitple computers and get this message each time.) Interestingly, iPhoto opens and has no problems. iTunes gives me the option of restoring to factory setting but then I'll lose everything. I've deleted and reinstalled iTunes, but got the same message. Any help is greatly appreciated.

Microsoft Windows Vista x64 x64 Home Premium Edition Service Pack 2 (Build 6002)
Unknow Unknow
iTunes 9.0.2.25
QuickTime 7.6.4
FairPlay 1.5.23
Apple Application Support 1.0.1
iPod Updater Library 9.0d11
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.6.0.32
Apple Mobile Device Driver 1.45.0.0
Bonjour 1.0.6.2 (118.5)
iTunes Serial Number 1EF1C12022EC1349
Current user is an administrator.
The current local date and time is 2010-02-02 10:48:08.
iTunes is not running in safe mode.
Video Display Information
NVIDIA, NVIDIA GeForce 8800 GTS
** External Plug-ins Information **
No external plug-ins installed.
Genius ID: 609cad034d02d81a6e972fa719294ffa
iPodService 9.0.2.25 is currently running.
iTunesHelper 9.0.2.25 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1BDDB5C0-B0E8-4599-99BE-F32FC4E1C966}
Description: Realtek RTL8168B/8111B Family PCI-E GBE NIC
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.0.1
DHCP Enabled: Yes
DHCP Server: 192.168.0.1
Lease Obtained: Tue Feb 02 10:35:23 2010
Lease Expires: Fri Feb 05 10:35:23 2010
DNS Servers: 192.168.0.1
192.168.0.1
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple website was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2010-02-02 10:41:28.

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