Problems syncing blackberry storm to new macbook

Help. I have downloaded the information that I think is correct for the blackberry to my macbook. When I sync, what is on my bb is not being transferred to entourage. What do I need to do to correct this. Thanks

Hey Erin123,
Welcome to the BlackBerry Support Community Forums.
What PIM data are you trying to synchronize to Entourage? Address Book, Calendar, etc.
Also do you sync services currently enabled in Entourage? www.blackberry.com/btsc/KB19148
Does BlackBerry Desktop Software show any errors when performing the synchronization?
I look forward to your reply.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

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We've been hearing from customers like you that they had trouble
synching their BlackBerry handhelds with new Aluminum MacBook laptops.
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list.
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APNews_470_en_app_core.cod
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APNews_470_en_core.cod
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APNews_470_en_ui.cod
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APNews_470_en_engine.cod
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this is an eternal problem with versions. In my opinion you should look at how things are done on Mozilla Firefox addons version testers.
they use jokers like 3.0.x
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I hope you will find the answer you seek, though.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

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You don't have to lose anything. I'm assuming that the entire iTunes library is on your old MacBook Pro... Go back to your old computer. Go into the Music folder and the iTunes folder should be there. Copy that entire folder to your new MacBook Pro. You can do this via an external hard drive, Thunderbolt, FireWire or USB (it doesn't matter which option). Open your iTunes after that and sync your phone. You won't have a problem.
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jcloth wrote:
Bit miffed..any ideas what's going on?
The grey disks come with hardware drivers that are specific to a particular Mac model.
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Hey guys,
I read a few answers on the forum but I want clear confirmation if any of you could help. I lost data on my Macbook Pro as the hard drive crashed. I bought a new Macbook Pro and I want to sync the data of the iphone into the new computer.
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Good, glad you have a backup. So what you need to do is move those libraries from your PC to the new MBP and then import them into iTunes. Follow the instructions you will find here. I would recommend you move the files to an external HD.
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How do I do that without loosing any music, emails, photos, calender appointments, etc.?
Thank you for the help in advance.

A device can only sync with one library at a time. Ideally you transfer the library from the PC to the Mac so it is still syncing with the same library.
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527 - a somewhat bewildering and not always easily understandable set of options.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the iTunes Library.itl file in the moved iTunes folder.
For the record there's this reference for iTunes 11 but it really doesn't strike me as having the specifics you need. iTunes 11 for Mac: Move your library to another computer - http://support.apple.com/kb/PH12168
Windows users see tip at: https://discussions.apple.com/message/18879381
If you put it in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
If you don't have the library anymore then it gets messy. You will have to use third party software to transfer the phone contents to the Mac and rebuild your library there so its content matches that of the old library so you are syncin the content back to the phone.
Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
- Expod (free) - http://www.headlightsoft.com/expod/ - Mac, universal for 104.+ (newer machines try de-Tune)
- deTune (free) - http://www.headlightsoft.com/detune/ - Mac, 10.5+
- Senuti - http://www.fadingred.com/senuti/
- Phoneview - http://www.ecamm.com/mac/phoneview/
- MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

Syncing Ipod Touch to new MacBook Pro

I have just purchased this MacBook and am trying to sync my Ipod Touch. The Itunes software did not see the Ipod, so following online instructions, I reset my iPod to New status. The Itunes program still does not "see" the ipod. The ipod meanwhile is asking to connect to Itunes in order to sync. When changing computers I "migrated' the HD data from my previous computer. What can I do ??

Make sure Apple Mobile Device Service is installed and try to connect in recovery mode: http://support.apple.com/kb/HT1747 and http://support.apple.com/kb/HT1808
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See more about backups and the location of the backup folder here: http://support.apple.com/kb/HT1766

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