Problems Syncing with Entourage!!!

I used to have a t-mobile MDA, and I switched to an iPhone in September because I was told that it would sync with Entourage on my iMac (unlike the MDA). At first, it worked fine, but now it's a complete mess. My entourage calendar is completely fine, but then as soon as iCal opens up to sync, it makes duplicates (or even quadruplicates) of all day events, resurects deleted appointments from the dead, changes times on appointments, and sometimes, completely deletes everything. It then dumps all this back into entourage (or deletes everything from entourage), overriding the sync settings even when I have it set not to sync the two programs at all. I have spent hours on the phone with apple, and hours at the genius bar. we've updated everything, installed patches, and completely reinstalled the operating system, iCal, and sync services. Can anyone help? I desperately need the calendaring to work, or else that was 400$ down the drain to switch to the iPhone. Will upgrading to Leopard fix the problem?

applenewbie821,
Entourage syncs with SyncServices, and the data is read from there by iTunes.
iTunes 7.3 and later also include SyncServices as a middle place for syncing with Outlook. The data is read from Outlook's PST file into SyncServices, and updated from Syncservices into the PST file. Then iTunes reads it from SyncServices, and updates it back to SyncServices. Since iTunes is the only thing that uses SyncServices, the option to "Reset Sync History" shows up in iTunes preferences on a Windows-based PC.
Entourage needs to be 11.3.5 or later. If you have Microsoft Office 2004 for Mac, then the update is free download from Microsoft. If you are using Office .X, you will need Office 2004 for Mac. if you have 11.3.5 or later you will have a SyncServices option in Entourage. Entourage will send the data to SyncServices, and read updated data from SyncServices. Then iTunes read it from SyncServices, and updates it back to SyncServices. .Mac, Entourage, iDisk, iSync, and many others use SyncServices. iSync is the front end for reseting Sync History.
iCal and Address Book also read from SyncServices and will show the same data.
Hope this helps,
Nathan C.

Similar Messages

Sync with Entourage

I use Entourage as my contact management application and a key factor in buying my iPhone was the claim that it synced with Entourage. But the calendars don't work at all. In syncing, the process hangs up on the calendering function for hours, then shows no data on the phone itself. Any suggestions? I suspect the main problem is the very weak iCal program required as part of the process. Very immature program.

Hey Dave,
First verify Entourage has been updated and the steps needed to sync have been taken.
http://docs.info.apple.com/article.html?artnum=305938
Then reset the Sync History in the iSync aplication as described here.
http://docs.info.apple.com/article.html?path=iSync/2.0/en/isc39.html
Lastly, Did you modify or install any applications that may have altered the SyncServices folder?
http://docs.info.apple.com/article.html?artnum=301920
Jason

Contacts sync with Entourage

Since I downloaded the latest iPhone update the next time I connected to sync all the contacts with Entourage they were removed. If I add in a new contact it does sync. On the iPhone (iTunes) Tab Info there is no option to select groups which I believe was originally shown as is still shown for Calendars. Any thoughts??? Thanks.

I'm having the same problem. Entourage contacts will not sync to iPhone lost everything on iPhone. The itunes option to sync with Entourage 2004 is gone?

How to clear all details in iCal before syncing with Entourage?

Deary me! I have been back and forth to iCal and Entourage trying to find which would be best. I have decided that Entourage will suffice - although not perfect by any means. In the meantime I have completely jammed up my iCal and daren't not try syncing Entourage yet otherwise I will never understand it and my iphone will be full of toot! Anyone know how to clear all details in iCal before syncing with Entourage? (Happy Sundays!!)

Answer .... delete all calendars in iCal but leave the Entourage one there! Don't delete that as there will be big trouble!

Not syncing with Entourage

Lately when I delete an email from Entourage on my desktop, it remains on my iPhone until I manually delete it. This just started happening -- when I first set up the phone to sync with Entourage and Mac Mail, when I would delete an email it would disappear off the phone immediately.
I just restarted my phone and it seemed to go back to working normally. Is this just something that happens from time to time, and restarting is the key? Or is there something I can do to avoid having to delete the same emails twice? It would appear that everything is set correctly in the preferences of both the iPhone and Entourage, so maybe this is just a one-time glitch.
Any thoughts? Anyone?

Hi:
In case anyone is interested in how i resolved this issue:
i decided to check the veracity of the Entourage database by verifying and repairing the database, even though Entourage was otherwise behaving well. The verification resulted in some found issues, and the repairing took the database from being 5.9GB to about 3.5GB, which was interesting. I then toggled off and back on again the sync services to iCal, whereupon iCal became re-populated with my calendar data.

I can´t Sync with entourage

My BB syncs the calendar only with ica, but not with entourage, what should i do. Same thing happens with my contacts.

Hey prieto9000,
Welcome to the BlackBerry Support Community Forums.
I would suggest following this tutorial so you can setup your sync with Entourage.
http://www.blackberry.com/btsc/KB19148
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Anyone have problems syncing with their computer

Is anyone having problems syncing with their computer??????

Well, since the world's population is quite large, and since there are quite a few Apple devices out there, the chances are very good someone is having an issue.
What might your issue be? Or are you having no issues, and just wondering about the state of everyone else?

Doesn't seem to sync with Entourage or .mac, no calendar list

I use Entourage. It's set up to sync with .mac and iCal. My Entourage calendar shows up fine on my iPhone. In my iCal, it only shows a few of the Entourage entries and doesn't show anything in the calendar list. iTunes, sync properties for the iPhone show 3 calendars, Entourage, @Work, @Home. If I add something to iCal, it doesn't make it to Entourage. On the right it shows it's the Entourage calendar and publishes on .mac whenever there is a change. When I first bring up iCal, it shows nothing until I change the view to a different Day, Week, or Month. iCal seems to be very disconnected for some reason.

Any solution on this problem? I'm experiencing the exact same problem on our 2 GHz iMac Core 2 Duo.

Problems syncing with Exchange

I am having trouble getting my iPhone 3G to sync with my email on Microsoft Exchange - the message 'exchange account verification failed' comes up. I currently run Entourage 2007 on my MacBook with no problems, and I know that my employer (a university) supports ActiveSync, so I'm not sure what the problem would be. I'm filling in the same account settings that I use for my Entourage mail account - though I am a bit puzzled by the 'username' box which displays 'Domain\User' in greyed-out text before filling in the field - does this require both domain and username?
Any help would be gratefully received!

Apple Mail and address book only really work well with Exchange 2003. This is a known issue and you really should be using Outlook in Parallels or Entourage for full Exchange support. This will be corrected with Snow Leopard supposedly.

Palm IIIc - Trying to sync with Entourage on a G5 Tower

I am certain this issue has probably been ansewered in the past, but I would like to know the process I must follow in order to sync my Palm IIIc with my Entourage contact list.
Also, I would like to know how to send programs down the line to this device.
I tried to use the instructions I was directed to by Palm's web site. But, I keep getting the following dialog box:
Application Launch Failure
The application "HotSync Manager" could not be launched because of a shared library error: "4<HotSync Manager><HotSync Manager><HotSyncLib.PPC>"
I used to use this device with my old G3 iMac. I bought the USB kit so I could use it then and it worked like a champ. It has not been used in a few years. I took it out the other day and thought I would use it again. But, this problem has me perplexed.
I am running Tiger (OS X ver. 10.4.3) on my G5 (single CPU 1.8GHz "late 2004") with 1.25 GB of RAM.
I probably need to update the OS version on the Palm IIIc. But, until I can get the communications working, that is academic.
If someone who has lots of experience with syncing devices like this could provide me with a sequence of events I must follow in order to make this work, I would really appreciate it.
Like I said earlier, I would like to be able to sync my Entourage contact list and appointment schedule with this device. Also, I would like to be able to download Palm software from my G5 to the handheld.
Thanks!

I had Entourage configured incorrectly.

IPhone calendar changes not syncing with Entourage 2008 Calendar

Problem:
Entourage-->iCal-->iPhone works
iPhone-->iCal works
But if I create a calendar event in the iPhone, it will sync to iCal, but will not show up in Entourage.
To effectively get your i-phone sync working with Entourage and Mobile Me with Snow Leopard:
1. Switch off all syncing on i-cal and entourage.
2. Back up Entourage main identity to your desk top (you may need to import the data later) - Go to File / Export / select Items to an Entourage Archive/ all items / Do not delete items on Entrouage / save to desktop. Close Entourage.
3. launch iCal and delete all the calendars - if this is the only cal create a calendar and call it whatever say temp and then delete the Ent cal
4. Launch Entourage go to prefs sync serv turn on Calendar sync and choose combine - this will create a new Entourage cal in iCal
-delete the temp cal in Ent if you made it
-If you loose your calendar or contacts in Entourage go to import data and select the back up you made earlier.
5. turn on syncing in i-cal
6. Switch off your i-phone and then switch it back on.
7. Do a test in i-phone and it should work!

I had the same problem, and then all my calendars stopped syncing either way. They picked a beautiful time to do it, too... right as I was leaving on a business/pleasure vacation where I was making on the fly appointments. grumble
However, I fixed it tonight. Here is what I did.
1. Back up (export) all your iCal calendars. (not just good practice, you'll need them later) Make sure iCal is closed.
2. under ~/Library/Application Support/iCal delete everything.
3. under ~/Library/Calendars delete everything
4. Sync your phone.
At this point you should have your phone overwriting everything in iCal. If your problem is ONLY syncing from phone to iCal you should be good to go, if you can't sync either way, you'll need to:
5. Drag all your backed up calendars back to iCal. In theory they will sort themselves out, but you might have some duplicates between stuff you've created on your phone and in iCal.
I don't know if this will keep the problem from occurring again, but at the very least, I was able to test out my ability to create events on either side, and it works.
I kept hoping that the last iPhone update would solve this for me, alas!

My iPhone never had a problem syncing with my iTunes. I check all the songs I want and when I manually connect the phone to the computer via USB, i would select "sync only checked songs and videos". No music will sync now and I've tried everything?

Normally my phone would connect with my computer and replace all the songs on my phone with all the songs available in my library. Now it seems as if the songs on my phone are permanently there, and nothing from my iTunes library will sync. I tried syncing with another library on another computer and nothing would sync onto my iPhone from that one either. I feel like it's a problem with the phone, not the iTunes, but I'm not sure. Ive been trying things for the last 8 hours. Why won't my music sync to my phone??

1. Open iTunes.
2. Click the View option in the iTunes menu.
3. Select the Show Sidebar option.
Connect your phone, select it in the Sidebar...the various tabs will now show as before.

Problems syncing with iTunes 8

My iPhone used to be able to plug into iTunes and the normal occurrence of the 'sync in progress' screen would show up and continue syncing as normal. Ever since iTunes 8, I plug n my iPhone and the screen goes off and iTunes freezes without successfully syncing new data. Am I the only on experiencing this and does anyone have a suggestion?
I'm running an intel iMac with Leopard.

I have vista and have no problems syncing myu iphone, try to go back to 7.x.x and the install again 8

IPhone - Problems Syncing with iTunes

Hi,
Can anyone help with a an iPhone syncing issue:
- I recently upgraded to iTunes 9.0.1 and my 3GS (OS3.1) will no longer sync smoothly with iTunes.
On connection:
- iPhone shows up in iTunes Devices list
- iTunes displays the message "An iPhone has previously been synced with this computer"
- iTunes then asks me to "SET UP YOUR iPHONE" - giving only two options:
.... [ SET UP A NEW iPHONE ]
.... [ RESTORE A BACKUP OF iPHONE (Pulldown) ]
- At this stage I have no other options available.
So, not wanting to set up a new iPhone, because it isn't, I try the "RESTORE" option, which I don't really want to do, but it's an up to date copy of the iPhone... So not a biggie. It runs for a while then restarts.
Now, none of this is a huge problem, but it's a real pain in the a*se having to restore the iPhone each time it's connected to the Mac.
Any ideas?

Having the same issue with 3G 3.0 OS!!
Please help, last backup was a month ago and I don't want to lose a month of info.

Problems syncing with Outlook after latest update to iphone

I just updated my iphone 4 with IOS 7 and now it won't sync with Outlook. I would greatly appreciate help in solving this issue.

I am having the same problem. I have edited my contacts in outlook and these edits are not being picked up on the iphone. Ill give you an example. I have removed all fax numbers in all of my contacts on my pc, in outlook. took me AGES. then I plugged my iphone in and two things happened (1) no changes were made to the contact on the iphone to mirror what i had changed in outlook (2) it seems as tho the fax numbers which were all stored on the phone are now all back in my outlook on my pc!
how do i make it so that when u sync NOTHING from my iphone goes onto my PC but only what i have changed on my PC goes onto my iphone???

Problems Syncing with Entourage!!!

Similar Messages

Maybe you are looking for