Problems synicing Iphone 5 to itunes

I have a macbook air 1st generation with os leopard and have now bought an ipad mini and iphone 5. What do i need to download/buy so itunes recognises them? I am currently running leopard and it says it can’t connect to these device. Do I just need to have snow leopard to update to the new itunes so the devices are recognised? Is there a different quicker way? thanks

The system requirement for the current iTunes are:
Macintosh System Requirements
Mac computer with an Intel Core processor
OS X version 10.6.8 or later
400MB of available disk space
Broadband Internet connection to use the iTunes Store

Similar Messages

  • Problem connecting iphone 5 to itunes

    My iphone 5 doesnt connect to itunes when plugged in, but my ipod does, what should i do because i cant download any music onto my iphone now

    Hi Abraham,
    Welcome to Apple Support Communities!
    The article linked below has a lot of great tips will help you get the iPhone recognized by iTunes.
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Jason

  • Had to reinstall windows 7 - Problems syncing iPhone with new iTunes

    Hello everyone!
    I've recently had to reinstall windows 7. Now I am having issues syncing my iPhone 4 with my new iTunes. I've look online at several forums and webpages but haven't found a workable solution yet.
    My issues are that when I attempt to sync my iPhone with the new iTunes, it tells me that it will erase everything on the phone and replace it with what's in iTunes. Well there's nothing in iTunes so this is a problem.
    Now I don't purchase anything through iTunes, except for a few apps, and the only thing I really want out of syncing is to get some class recordings, done by Voice Memos, from my iPhone to my computer. The files are all around ~30 Mb so I can't email them.
    Is there anyway to do this?
    Thanks,
    Greg

    What gets erased is the iTunes/App store purchases on your phone, replaced with the contents of your iTunes library on your computer - in this case nothing.  Voice memos sync only from phone to computer - they don't get deleted.
    To avoid losing your apps, music/media:
    1. Defeat automatic syncing on connection to iTunes:  ITunes preferences > Devices > Prevent .... from syncing automatically
    2. Connect phone to computer with iTunes open
    3. ITunes menu > File > Devices > Transfer Purchases
    4. iTunes menu > File > Devices > Back UP
    Now OK to sync voice memos to iTunes.

  • Having Problems with iphones syncing with iTunes

    First off, I restored my old iphone 3gs so that i can use just for music purposes, after restoring it would not show up onto itunes. I also have a iphone 4g which is always synced with cloud.  I ejected my Iphone on accident trying to figure out the problem with my previous iphone.  Now i have two iphones that wont show up in itunes and wont sync.  any suggestions???

    Hello Jbartrain,
    I found a few articles with steps to help with your iPhones not being recognized in iTunes on your Mac.  I recommend reviewing the following resources:
    iPhone not appearing in iTunes
    http://www.apple.com/support/iphone/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Thank you for posting in the Apple Support Communities.
    Best,
    Sheila M.

  • HT201210 Very serious problem on iPhone 3GS and iTune

    Although I have already followed all the instructions to restore the iPhone 3GS in the iTune, every time this error message displays, and the restore cannot be executed properly. Even if the restore can be completely executed, the phone always hangs for over a few hours.
    I have approached Kowloon Tong Apple Store, Hong Kong twice to ask for the possibility of changing the damaged iPhone 3GS to iPhone 4GS and iPhone 5 by paying back the price difference.
    However, I was very disappointed that NO policy of changing the iPhone 3GS to iPhone 4GS and iPhone 5 can be granted in all situations, because once after the products were sold, they cannot be replaced or returned. I have wasted a lot of money, but the money cannot be returned, or replaced to another better-quality iPhone. I still have to do a lot of school and employment projects.

    Thanks for the reply!
    I figured the problem would be with the security policies that our company uses regarding Exchange. I'll let them know about the problem and maybe they can remove the restriction concerning the camera on my iPhone.
    Thank's a lot. If anyone has any other ideas about this problem, let me know. I think it will resolve itself when I talk to the IT-department.

  • Problem syncing iPhone apps with iTunes 12 on Windows XP

    I'm having problems on multiple machines completing a first sync after restoring from iTunes backup.
    I keep getting this pop-up error message once iTunes has identified the apps to sync (Step 7 of 7)
    "The exception unknown software exception (Oxc0000417) occured in the application at location 0x78b2af3e"
    I've attempted a complete iTunes re-install but it still throws up the same error
    Has anyone else come across this problem?

    Lovely, helpful detail, scott. Many thanks.
    Get an error message "The application or DLL C:\Program Files\Common Files\Apple Application Support\Core Media.dll is not a valid Windows image.
    Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
    Let's try something relatively simple first. Restart the PC. Now head into your Add or Remove programs control panel, select "Apple Application Support", click "Change" and then click Repair.
    If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post (although it's for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things):
    Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever since I did that my itunes won't open any more.  Itunes starts but before anything loads a window pops up saying that the

  • Problem with iPhone 3G starting iTunes to sync on iMac 3G

    QUESTION~
    Does anyone know why when plugging in the iPhone 3G or my iPod Classic (old school) it won't load on the side bar of iTunes? It is like it does not exist. I have done all updates. I restarted my computer a couple of times and finally got the iPod Classic to load but still the iPhone 3G shows nothing. It won';t even boot my phone up to charge it but will the iPod.
    I use the iPhone on my MackBook with the same cord and it loads to iTunes and starts to sync. Same with the iPod. Both computers are running the same software. Since it works on the MacBook and use to work on then iMac G5 I am thinking it may have something to do with the updates for iTunes. I use the MacBook to charge the iPhone and iPod sometimes but the main computer for syncing is the iMac. Only nothing seems to work. After restarting the iMac several times the iPod seems to work then not work. I am frustrated. Any help would be greatly appreciated.
    Thanks!

    similar issue...i just bought my iphone and downloaded free applications from itunes store. when synching to iphone, the message says applications not installed 'because you are not authorized for them in this computer'. What kind of an error message is that? Can someone help?

  • Docking problem w/Iphone 4s

    My Iphone 4s wont work when plugged into my dock. My friends Iphone 4s works just fine plugged into it, so its a problem with my phone. Any ideas?

    Clean iPhone charging port with clean dry toothbrush. See if fixed. If not, clean again with toothbrush and small amount of Isopropyl Alcohol. If still problem, Restore iPhone with current iTunes on computer. If still problem, and if there is warranty, make Genius reservation or service arrangements and take or send iPhone to Apple for resolution. If no coverage, first step to consider would be replacement of charging dock assembly with flex cable.

  • Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help!

    Im having major problems syncing my iphone 4 to itunes, this problem started after upgrading to ios 5. I have upgraded my itunes, turned sync by wifi on and off but still nothing. Everytime I try to sync my iphone it just says sync cancelled. Please help.....

    I'm having the same problem ! Each time the sync starts it suddenly stops and says finished syncing

  • I have problems syncing my new iPhone 5 to iTunes. I read somewhere to disable iPhotos and that has allowed me to sync but my photos are not on my iPhone. How can I fix this?

    I have problems syncing my new iPhone 5 to iTunes. I read somewhere to disable iPhotos and that has allowed me to sync but my photos are not on my iPhone. How can I fix this?

    Try updating to iPhoto 9.4.1. If it's not appearing in your Software Update yet, try updating using a .dmg installer downloaded from the following page on the Apple website: 
    iPhoto 9.4.1
    From the release notes for the new version:
    What's New in Version 9.4.1
    Improves the reliability of syncing to iOS devices via iTunes 
    Fixes an issue that could cause iPhoto to quit unexpectedly when using the Export command 
    Addresses an issue that could cause iPhoto to quit unexpectedly when upgrading multiple books, cards, and calendars 
    Resolves an issue with downloading and viewing photos synced from Facebook albums

  • I am using i 4 phone. recently I had a problem with my lap top and had formatted hard disk of it. Now I want to use sync data in my iphone back to itune n my lap top. how can I perform this task with out loosing data in my i phone.

    I am using i 4 phone. recently I had a problem with my lap top and had formatted hard disk of it. Now I want to sync data in my iphone back to itune on my lap top. how can I perform this task with out loosing data in my i phone.

    Hey floridiansue,
    Do you have an installed email program such as Microsoft Outlook?  If your email is through an online login, such as Gmail, etc, then one will have to create an email association with a program such as Microsoft Outlook on the PC for this Scan to Email system to function.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • I have a problem in iphone 3g which is not starting and showing usb picture and iTunes logo

    i have a problem in iphone which shows a display in which usb and iTunes logo is shown

    Do what the display is telling you to do: connect the iPhone to your syncing computer running iTunes to restore it.

  • Problem with trasferring music from itunes to Iphone 3Gs.

    Hi
    I have a problem with trasferring music from Itunes to Iphone and that is,
    as soon as I finish transferring music to my Iphone, Itunes suddenly stops at the stage of where it says (at the top-centre of the screen), 'Sync Min's Iphone'.
    Due to this reason, I've restored my Iphone a couple of times and reinstalled itunes but same problem occurs whenever I try to transfer music.
    It appears music are successfully transfered since I could play the music on my Iphone but I wanna fix the problem since it's pretty annoying.
    is there anything I can do about it?
    Thanks
    Message was edited by: Minsik Park

    Make sure you have the latest version of iTunes (8.2.1?). If so, I'd reinstall iTunes, if the phone is otherwise working fine.
    Phil

  • Problem with trasferring music from Itunes to Iphone

    Hi
    I have a problem with trasferring music from Itunes to Iphone and that is,
    as soon as I finish transferring music to my Iphone, Itunes suddely stops at the stage of where it says (at the top-centre of the screen), 'Sync Min's Iphone'.
    Due to this reason, I've restored my Iphone a couple of times and reinstalled itunes but same problem occurs whenever I try to transfer any music.
    It appears music are successfully transfered since I could play the music on my Iphone but I wanna fix the problem since it's pretty annoying.
    are there anything I can do about it?
    Thanks

    I am having the same problem however i get a error 13001 message and my itunes says that there is music in my iphone but there really isnt.. any one have a solution???

  • Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error.

    Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off.  Please help.

    Same thing happened with my iPhone 4S - no one is any help.  Thanks Apple for such a crappy update!  I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone.  Sheesh!  If someone has a solution to this it would be greatly appreciated.

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