Problems to complete the configuration of the MacBook Pro.

Hi, I´m trying to configure my MacBook Pro but I´ve a problem. At one point, a window appears saying "Ending. To continuo, scroll to the bottom of the text and click Start using Mac OS X Lion". The fact is that I can´t scroll to the end of the text. What do you recommend me?
Thank you so much...

"scroll up!" or what you think is up. it is showing you that lion's native scrolling is "natural" or as if the piece of paper was stuck under your finger.
in real life, you would push it up to view more of what is at the bottom of a page.
this is similar to iOS for the mobile devices.
you can turn this off in system preferences, trackpad, once you get past this opening screen, read what it is telling you and do what it is showing you.
use the internalt trackpad not an external one.

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I´m having problems with my wifi an my new Macbook pro. It doesn´t remember the network so every time I log on - I have to "join a network"

I´m having problems with my wifi an my new Macbook pro. It doesn´t remember the network so every time I log on - I have to "join a network". I have "ticked" the "remember password" box. I´m connecting to a wireless network on an regular Speedtouch router at home. I´m new to Mackintosh.

Try the following, in order, until (hopefully) resolved:
1a. Delete Preferred Network(s)
System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
Under "Preferred Networks," delete the network(s) you regularly use from the list.
1b. Delete AirPort Keychain Entries
Launch the "Keychain Access" application located in Applications/Utilties.
In the windows on the left side: Select login for Keychains and "All Items" for Category.
Click on the "Kind" filter at the top, and look for any "AirPort network password" entries...and delete them.
1c. Add Preferred Network(s)
System Preferences > Network > Wi-Fi > Advanced > Wi-Fi tab
Add the preferred network(s) using the "+" button.
Restart or log out then back in.
2. Move System Configuration Files
(Note: You will have to reestablish your network connections settings.)
Go to /Library/Preferences
Move the SystemConfiguration folder to the desktop.
Restart your Mac. (Note: OS X will rebuild the files that are now sitting on your desktop. If this doesn't resolve the issue, you can move the folder back to it's original location.)

I recently updated the software on my MacBook Pro. Now, my computer no longer recognizes my external hard drive. Could this be related to the software update and, if so, how do I correct the problem?

I Recently updated the software on my MacBook Pro. Now, my computer no longer recognizes my external hard drive. Could this be related to the software update and, if so, how do I correct the problem?

Ari343 wrote:
No, the external hard drive does not show up on Disk Utility. I don't have another computer to try it on.
Perform a PRAM reset:
http://support.apple.com/kb/ht1379
Have you tried all the ports?
Have you tried with a different cable?
Have you tested all the ports with other devices to see that they are functioning?
Ciao.

I have a BTHub4 - My iMac, iPhone, and children's iPads all connect to the internet no problem. I cannot get my 2 MacBook Pros or my partners MacBook Air to connect. Have tried diagnostics - says to change DNS but it is correct.

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This is extraordinary. I have moved the router and also tried resetting it to its factory strings. We have had this router for over a year and all our devices have always worked. Now all four laptops will not connect to the internet. Only one oMac and our phones and iPad.
I have had far more devices running at once before but now all laptops are timing out on connection. Some say this iIP address is already being used but if I manually set to a slightly different IP address it does not help, noir if I manually set to the correct IP address. Why would all our laptops (four) suddenly be unable to connect?

What is the best way to completely uninstall Aperture from a MacBook Pro?

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When I turn on a video the screen on my MacBook Pro freezes. I've been through Apple Care and they couldn't fix the computer. I think the fan and the graphics are the problems

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Please advise the model MBP you have and the OSX you have installed.
Also try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.

HT2801 Problem inserting DVDs/CDs in the slot on a MacBook Pro.

A physical obstruction is preventing me from inserting DVDs/CDs in the slot on my MacBook Pro. There is no disc already in the drive. I am almost 100% certain that no foreign object could have been inserted either accidentally or maliciously. Please help!

From the menu bar, select
 ▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test.
If you use a FireWire audio interface, disconnect it and test again. If you don't know what a FireWire audio interface is, you don't have one.

Heey so im getting this knocking sound in the centre of my macbook pro whenever i play video for too long or game. it doesnt seem like its getting too hot either! anybody else have this problem? please help

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Try resetting your SMC and PRAM.
Resetting the System Management Controller >>
If that does not help, do an Archive and Install to eliminate a software issue.
Mac OS X: About the Archive and Install feature >>
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG Podcast
Macsimum News Associate Editor  Creator of 'Mac611 - Mobile Mac Support'

Can I swap the hard drive from MacBook Pro 17 (2009) to MacBook Pro 15 (2006)?

My MacBook Pro 17 (2009) died. Pushing the power button gets no response. I had had problems with it for some time turning it on, it usually taking many many tries. Plus when I'd try to do a restart after updating software, instead of doing so it'd shut off super quick with a *pop* sound. There was never any of the typical hard drive going bad sounds I've read about and seen in videos. Since it has refused to turn on I've gone through every suggestion I can find to get it to turn back on. Unhook the battery and try starting from just the power cord; the shorting the power pads move; some thing undoing the battery, counting to 10, and then the next steps now escape my memory, but doing more counting to 10 inbetween; unplugging the battery and leaving it sit for 2 days with no power cord plugged in either, then hook it to a power cord and turn it back on; and so many more.
Also the symptoms just before this fiasco were as follows: I had a CD in the internal drive and was browsing through the images on it via the handy previewer using the space bar. Then I decided to quite, tried ejecting the CD by dragging the icon to the trash, and nothing. I tried again. The same. Then I pushed on the eject key, with the ejct icon popping up on the screen momentarily, but still nothing. Then it appreared as though some things worked and other things were not working. In my frustration I went to the Apple menu and clicked restart with a wince knowing it was going to take forever to turn back on. It did the usual quickly off with a *pop* and made super short lame attempts to turn back on when using the power button. Of course the CD kept trying to spin for a split second and then the little indicator light on the front would go out, then no noise at all.
Since I do not believe it is the hard drive (of course I could be wrong not being a Mac nerd at all), I was wondering if I can switch the hard drive to my Macbook Pro 15 (2006)?
I tried this, but it would not read the hard drive. Just a blank grey screen. If it is possible to do this swap, what are the exact steps to do? Please answer like I'm completely illiterate on this, because I really am. I'm super scared of losing everything on the dead MacBook's hard drive. Yeah yeah, I know: then why have I not been backing things up? I had the week prior. Believe me I WILL be doing it daily from now on if I get this mess straightened out!
Here are the specs for each MacBook Pro:
Name: MacBook Pro 17 (info gained from the serial on the bottom and then looked up online)
Model: A1297
Model Code: mbp_17_early_09
CPU Type: Intel Core 2 Duo
CPU Speed: 2.8GHz
RAM Type: DDR3 PC8500 SODIMM 1066MHz
RAM Slots: 2
Max RAM by Slot: 2 x 4GB
Maximum RAM: 8GB
RAM Pairing: Modules may be installed individually
Hard Drive Connection: SATA 300
Hard Drive Platter Size: 2.5"
Device Connectivity: USB 2.0, FireWire 800
Video Output (base graphics option): Mini DisplayPort
Expansion Slots: ExpressCard/34
Max Operating System Version: 10.6.8 (I believe that is what was last on the computer)
Name:    MacBook Pro 15" (retrieved from the System Profiler on this Mac)
Model Identifier:    MacBookPro2,2
Processor Name:    Intel Core 2 Duo
Processor Speed:    2.33 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    3 GB
Bus Speed:    667 MHz
Boot ROM Version:    MBP22.00A5.B07
SMC Version (system):    1.12f5

OGELTHORPE really sorry to keep bugging you, but it's obvious you know what you are talking about and I'm stuck on thin ice here getting this fixed, because there are no authorized Apple reps here. I would rather shoot myself for messing up, then to trust someone who "says" they can fix my Mac down here.
I checked out a company owned by ebay that is the same down here, called MercadoLibre. There are quite a few adapters listed there. I'd like to give you links for some and was wondering if you minded taking a look to tell me if any seem to fit the bill. Some have specs in English, others don't. (Google translater is my friend!)
#1. http://articulo.mercadolibre.com.uy/MLU-415826915-adaptador-usb-a-ide-y-sata-con -cables-y-fuente-envio-gratis-_JM
#2. http://articulo.mercadolibre.com.uy/MLU-416270876-usb-20-to-ide-sata-25-35-hard- drive-_JM#D[S:HOME,L:HISTORY,V:1]
#3. http://articulo.mercadolibre.com.uy/MLU-416384859-adaptador-usb-20-a-sataide-_JM
#4. http://articulo.mercadolibre.com.uy/MLU-415596152-adaptador-usb-20-para-sata-e-i de-manhattan-_JM
#5. http://articulo.mercadolibre.com.uy/MLU-416061182-adaptador-de-usb-a-sata-o-ide- 3525-con-fuente-externa-_JM
#6. http://articulo.mercadolibre.com.uy/MLU-416061069-convertidor-usb-20-a-sata-hdd- 25-soporta-hasta-1tb-_JM
These are all cost effective enough that I don't care the price - cheap, expensive - whichever will work the BEST!
I've also looked for the 7200 rpm HDD, and although I found some, I'll be danged if they are not 3.0, instead of the 2.5 that I have. Grrrr! I was willing to spend the $90 for 1tb... or being the non-techie that I am, can this 3.0 go into my 2006 MBP??
Just so you can see what all is listed right now:
http://listado.mercadolibre.com.uy/7200-rpm-hdd-2.5-macbook-pro
Another newbie question: How do I check what the amount if RAM is presently installed in it? (I might be a greenhorn, but I take pride in not being a dumbie and I learn when taught)
Right now, I'm willing to spend almost anything. I want a few files that are on the HDD at the moment that I was stupid and did not backup on my external. One file I worked on all day due to the dimensions I had to design it at and each effect took a long time to render. I really don't want to do that one again!.. I'm also willing to spend anything that won't cost me the price of a new iMac. Figure that should be the next one I buy that is affordable, but won't be overworked like the MBP was.
Once again, thanks much for all of your help!

You can't upgrade to a 7200rpm hard drive in the Early 2011 13" MacBook Pro. It is not supported. Period.

I tried unsuccesfully to upgrade the hard drive in my Early 2011 13" MacBook Pro to a 750GB 7200RPM hard drive. After several attempts with different hard drives I realized that the kernel panic that showed up was due to the lack of compatibility with the drives to the MacBook Pro. I had a Mid 2009 13" MacBook Pro that I did not have any issues with whatsoever. I sold that MacBook Pro and was able to upgrade to the brand new base model without any out of pocket cost. Upon purchase of the new 13" MBP I maxed out the RAM to the full 8GB. After 2 months of freezing, lockups, spinning rainbow wheels and having to force shutdown I tried one last ditch effort to see if a faster drive would help. After speaking with the Apple telephone reps and the Apple Store Genius Bar we discovered that Apple doesn't even offer the option of a 7200RPM drive on their website - a fact that I found quite disturbing. The concensus is that it is a power management issue that causes the incompatibility and the reason the drives are not offered on the 13" models. The problems I had were the end of the line for me. I just switched out that train wreck for the Early 2011 15" MacBook Pro base model. I got home and immediately installed the 750 GB 7200RPM Western Digital Scorpio Black hard drive and it was recognized within seconds. I'm back in business with gleeful abandon.

Sadly... they don't have all the answers. As someone who use to serve in the capacity (Mac Genius) it can definitely be a challenging position. You're "the voice" of Apple's service policy & procedures. Sounds like the person you spoke with got it wrong this time. It's definitely worth a follow up, because like I said, I've got a machine in my household that's living proof of compatibility between a 7200 RPM drive and 13" MBP (Early 2011).
Apple is very good about support documentation when there's incompatibility or unsupported configurations, the fact that there isn't one for 7200 RPM drives would tell me that the people/person you spoke with was misinformed.
I know I always appreciated when a customer made it known to me that I was wrong on something and supplied the right answer. I sure as heck don't have all the answers and if I can lead from my mistakes, well, I won't make them anymore.

I wanted to calibrate the battery my new macbook pro turns off

You should perform this procedure when you first use your computer? is this true? new macbook pro on may 11 2010 what happed was today on may 22 2010 i wanted to calibrate the battery my new macbook pro turns off when it runs out of battery. 3 times Typically, when macs run out of battery, they go into sleep mode. However mine skips this completely and just turns off. WHY? does this mean the battery is bad?
Resetting the PRAM (http://docs.info.apple.com/article.html?path=Mac/10.6/en/26871.html) fixed the problem in my case. then i did the calibrate the battery again this time it went to sleep not shut down i did this 3 more times why?
the 3 forced shut downs without entering SafeSleep. with logs indicating improper shutdown, will that cause severe corruption to the os and do i have to reinstall the os now?2.66 ghz 2010

the 9 more 4 in 10.6.4 forced shut downs without entering SafeSleep. with logs indicating improper shutdown, will that cause severe corruption to the os and do i have to reinstall the os now?2.66 ghz 2010 but if it happens again you should try
i hate to do this reinstalling the OS, if this do not work also, then you should call apple, or take your MBP to an apple store. on june 24 2010 i am going to talk to spence about this. so what do i do now? this happed on june 16 2010 4 more times
without entering SafeSleep. only one time it worked on 10.6.4
You should perform this procedure when you first use your computer? is this true? new macbook pro on may 11 2010 what happed was today on may 22 2010 i wanted to calibrate the battery my new macbook pro turns off when it runs out of battery. 9 times Typically, when macs run out of battery, they go into sleep mode. However mine skips this completely and just turns off. WHY? does this mean the battery is bad?

I have pluged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?

I have plugged a portable battery to the USB and my macbook pro stopped working after that, right before it shut down there was a message on the screen that said something like " USB device is withdrawing so much power, please disconnect and connect again?
if the device I connected have caused this, shouldn't the macbook itself have some type of protection that should prevent this from happening.
because when I took it to an apple certified maintenance shop, the guy said that now it could only run while connected to the power. it won't run on batteries. and that I have to change the motherboard.
can I just replace the damaged part only, would apple consider this as a design issue and they could pay for it, or should I just buy a new motherboard for 800$.
Help.

BB1B2,
The problem is in finding a tech shop that will/can do board level repairs on Macs. They are few. And I certainly wouldn't spend $800 on a new logic board - I would replace the computer if I had to pay that much!
You could call around to a few repair shops and see if they feel competent to isolate the problem and do a board level repair - but I'm afraid, in the end, that your search will be futile.
Sorry,
Clinton

The sound on my macbook pro is not working

The sound on my macbook pro is not working. When I increase the sound, the icon appears as if everything is working, but no sound comes from the speakers. Earphones don't work either. I have tried a PRAM reset but at times, this doesn't even work. It's really frustrating having to restart my computer every time I want the sound to work, and even when I do that, theres a 50 50 chance of it working again. It generally happens after my laptop goes to sleep and I wake it up. Has anyone else had this problem and fixed it or even know what caused it?
There are a lot of discussions around the earphone jack but I have checked that. I've tried a PRAM reset which hasn't worked, and my sound output is set to Internal speakers.
HELP!!

Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers / Headphones
    Make sure Mute is not enabled.
2. Remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
4. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.

The sound on my macbook pro does not work if I plug headphones in I can still hear but it will not project volume out loud and when I try to turn up the volume it is just greyed out what do I do ?

The sound on my macbook pro will not project anything if I plug in headphones I can hear but when I take them out and try and turn up the volue the speaker is grey and the bars under it are white with a no volume sign ( circle with a line through it) how do I fix this ?

Hopefully one of these steps should solve the problem.
1. System Preference > Sound > Output > Internal Speakers
    Highlight Internal Speakers
    Make sure that Mute is not enabled.
2. Remove the headphone.
    If you see red light in the headphone port, plug the headphone
    in and out of the port 5 or 6 times to flip the microswitch inside.
    Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
    Audio Devices window
    Side Bar
    Click the Built-in Output.
    Under Mute any of the boxes checked? If so, uncheck it.
6. System Preferences > Sound> Sound Effects
    Play sound effects through:
   Select "Internal speakers" and then back to "Selected sound output device".

Since upgrading to FaceTime 1.0.5 (170) I am no longer able to open the application on my MacBook Pro. I am using operation system OSX 10.6.8 and being presented with error message "You have been disconnected - an internal error occurred.

No longer able to open the application on my MacBook Pro since upgrading to FaceTime 1.0.5 (170). The operating system is OSX 10.6.8.

My problem opening FaceTime after the upgrade is now solved. I didn't pay enough attention when prompted to decide where to store the application upgrade and as a consequence the computer created another "Applications" folder within the existing one. When I subsequently clicked on the icon on the dock to open the application the computer couldn't find the software.
Makerfield2

I am in the process of updating the os of my macbook pro and have installed from the snow leopard dvd and did the 10.6.8 combo v1.1 as well and wis to update further but i now cannot get preview so i am concerned about going forward. how to get prev

I am updating the OS on my MacBook Pro from 10.5.8. I have installed 10.6.8 and the 10.6.8 combo v1.1. I cannot open my older version of Preview and do not appear to have a newer version which i thought would be on the Snow Leopard dvd. How can I get the correct version of Preview and is it advisable to upgrade to OS7 andOS8?

It is always installed with whatever new version of OS X is installed or appropriate updates. Since you plan to go forward your choice depends on your model. I would urge you to perform a clean install instead of continuing the upgrade path which may interject incompatibilities.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks/Yosemite - System Requirements
    Macs that can be upgraded to OS X Yosemite
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Yosemite, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Before attempting a clean install you want to first download the appropriate installer application from the App Store. It will download into your Applications folder. You need to make a copy of it in your Downloads folder so you can make a bootable USB flash drive:
Make Your Own Mavericks, Mountain/Lion Installer
After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
   2. Get a USB flash drive that is at least 8 GBs. Prep this flash drive as follows:
Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
Use DiskMaker X to put your installer clone onto the USB flash drive.
Make your own Yosemite flash drive installer using the Yosemite tool:
You can also create a Yosemite flash drive installer via the Terminal. Yosemite has its own built-in installer maker you use via the Terminal:
How to Make an OS X Yosemite Boot Installer USB Drive

Problems to complete the configuration of the MacBook Pro.

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