Problems to export logo in PDF

Hello experts.
I have a problem to export a logo logo.bmp to pdf in a web application designer 7.0
Source XHTML is:
<img src="bwmimerep:///sap/bw/mime/Customer/Images/LOGO.bmp" border="0" />
If I execute the WAD logo appears in the screen. But when I press print button to export the document to PDF format the logo does not appear.
Can you help please?

I have resolve then problem with a logo.gif.
logo.bmp or logo.jpg not works.
Thanks.

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Hi Ankit, thank you for your reply.
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     at com.crystaldecisions.reports.formatter.a.c.a(Unknown Source)
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     at com.crystaldecisions.report.web.event.w.a(Unknown Source)
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     at com.businessobjects.reports.sdk.b.b.int(Unknown Source)
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     at com.crystaldecisions.proxy.remoteagent.q.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.dd.a(Unknown Source)
     at com.crystaldecisions.sdk.occa.report.application.ReportSource.a(Unknown Source)
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     at com.crystaldecisions.reports.reportengineinterface.JPEReportSource.export(Unknown Source)
     at com.crystaldecisions.report.web.event.br.a(Unknown Source)
     at com.crystaldecisions.report.web.event.w.a(Unknown Source)
     at com.crystaldecisions.report.web.event.b7.broadcast(Unknown Source)
     at com.crystaldecisions.report.web.event.av.a(Unknown Source)
     at com.crystaldecisions.report.web.WorkflowController.do(Unknown Source)
     at com.crystaldecisions.report.web.WorkflowController.doLifecycle(Unknown Source)
     at com.crystaldecisions.report.web.ServerControl.a(Unknown Source)
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Have an idea?
Thanks

Hello Andrea.
I searched through the SAP Notes for the error that you are encountering. There is an SAP Note that exists titled the following:
1332907 - Report being exported to PDF format using the Crystal Reports for Eclipse 1.x runtime, errors with the exception: PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob
Since you may not have access to the SAP Notes, I will extract the details that are mentioned in the note here:
=============================================
Symptom
Attempting to export a report to Adobe PDF format using the Crystal Reports for Eclipse 1.x runtime results in an exception.
The exception indicates "PdfExporter: caught Exception in PDFFormatter.finalizeFormatJob"
Environment
Windows 2003
Apache Tomcat 5.0
Crystal Reports for Eclipse version 1.x
Reproducing the Issue
Using the Crystal Reports for Eclipse runtime version 1.x attempt to export a report to PDF format that has the "Repeat Group Header on Each Page" option enabled.
Note: This does not occur if this option is enabled in a subreport.
Cause
When the "Repeat Group Header on Each Page" is enabled for a group in a main report the Crystal Reports for Eclipse 1.x runtime is unable to correclty format the PDF document which results in an exception.
Resolution
Updating the application to use Crystal Reports for Eclipse version 2.x runtime will resolve the issue.
The most recent updates to the Crystal Reports for Eclipse runtime can be freely downloaded from the SAP SDN Website.
http://www.sdn.sap.com/irj/boc/crystalreports-java
=============================================
Since you are on JRC 11.8.4.1094 which is Crystal Reports for Eclipse 1.x, this may be the cause of your problem.
I hope that this helps.
Regards.
- Robert

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