Problems to install crystal reports XI

Post Author: y_para_siempre
CA Forum: General
Hi,
I have a problem to try to install crystal reports XI for developers, the SO in the pc is WinXP Sp2, and the user have before installed the crystal reports 9 and crystal reports XI professional, but he need it to work with the developer version, we must to uninstall the older versions but when i try to install the crystal reports XI for developers i receive the message where said that i can't install because i don't have the administrator privileges in local machine, so, i can't understand why said this, because, first, the user is the administrator to the machine and i don't have any policies for restricted the user. Somebody can help me with this? i really to appreciate any helper.
Desde ya muchas gracias
Adriana

Hi,
Do you have any antivirus installed on your machine if yes "turn the antivirus OFF" and then try installing
Also Are you trying to install from the CD if yes then try to copy the software into your drive and try to install.
Do you have the administrator permission to your work station. If no then try to login using an administrator account and try to install the software.
Are you trying to install CRXI from the network drive if yes then try to copy it on to your workstation and install the software.
Regards,
Vinay

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From: BOSAPASIA
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To: Savage, Rosemary
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I am providing you with the details required to resolve the issue related to Crystal report installation,for reference of the issue please refer the mail below.
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Your customer number:
Your customer name and address:
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Any other products purchased along with Crystal Reports Server 11
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Any old case ID:
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I am raising this concern on behalf on Taxmantra project (Tata Consultancy Services noida).
We have bought licensed Crystal Reports Server 11 near by 2006.We are trying to install the crystal server but while installing ,we have encountered with an error message that:-
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My contact number:
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