Problems Transfering cs6 to new computer.

After attempting to Transfer my CS6 to new computer, when attempting to open an adobe application I receive this message.
Please uninstall and reinstall the product.
If this problem still occurs, please contact Adobe technical support for help, and mention the error code shown at the bottom of this screen.
Error: 1
http://www.adobe.com/support/
I have uninstalled and reinstalled multiple times and still the problem occurs. I tried finding a location to download cs6 trials where I could then just plug in my serial number, but can not find cs6 for download to mac either.

Without exact system info and other technical details nobody can say anything.
Mylenium

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Problem transferring Itunes to new computer

After unsuccessfully trying to use MA to move all of our files from our old G4 to a new Intel MacBookPro (our computers kept freezing up 1/2 way through, I've since read that this isn't the best way to do it) We then tried transferring everything manually via firewire cable and target disk mode but not using MA. This seemed to be working until we got to iTunes. We followed the instructions posted here, Consolidating the library, moving the iTunes music folder and putting it in the exact location on the new computer. Everytime it would seem to be working but after 4.28 g's it would just stop and freeze up. We have about 15 g's to transfer. I keep looking through all these posts trying to see if we missed something but it sure seems we were doing everything correct. We then tried using our iPod as an external drive by enabling disk mode but kept getting a message that there wasn't enough space on the iPod (even though there was) I have since read that even a 20G iPod can't hold more than 4G's in disk mode. Any advice on how to get our 15G of music and movies from the old G4 to the new computer would be appreciated. I don't have an external drive, but would consider buying one if I thought it would help. I'm just afraid I will run into the same problem trying to move it to an ED.

Thanks - but I discovered that my new itunes folder wasn't empty after all, in fact it was full of files that were invisible (not showing in the music folder) from my failed previous attempt. I dragged it to Trash (though didn't empy it), and dragged the properly organized folder from the external drive into the same place at users/username/music. A dialog box immediately came up and I selected "Replace all", which I hope has overwritten all the old data that may be hanging around. At least the music folder now has all the right files in it and the library file is the same. But will this have linked everything properly? Can I just open iTunes now?

Transferring CS6 to new computer

Hi! I have a year long subscription (paid monthly) to CS6 but just got a new computer. How do I transfer CS6 from my old computer to my new computer?

Hi trumbullina,
I checked your account & found that you have an active Creative Cloud Individual subscription.
Please Launch any CC product, deactivate it from the help menu(top right).
In the new computer, log in to www.creative.adobe.com, download & install the CC desktop App & proceed to install other products.
Please let us know if it worked.
Regards,
Rajshree

Problem transferring music to new computer

i just bought a new laptop after my old one crashed. i have been following apple's instructions in the article "how to use your ipod to move music to a new computer." i am able to do all of this except when i get to the step which says to open up the ipod and drag the itunes folder to the my music folder. my problem is that i do not see the itunes folder when i open up my ipod. if anyone can help me and give me any insight on what i can do to find that folder or to finish this process i would greatly appreciate it! thanks so much!
molly

See this migrate iTunes library post for the steps I normally recommend. It may be easier to redo the transfer if the library still works on the original machine.
Otherwise are you certain that all the media was copied across? I have tools and suggestions that can relink the media files if they have been put into the wrong layout as long as there is still a degree of structure, but if they are nowhere to be found then they can't help.
The locate button doesn't necessarily start you in the right place to look for a missing track. If it were that easy iTunes ought not to need your help at all.
tt2

Problem transfering files to new computer

I am still using version 1.4.1 and upgraded my old Mac g4 to a new iMac running osx 10.5. I had the store transfer my files and programs to the new machine. I can see all the thumbnails etc and find them by keyword and so on but on the image it says "file "xyz etc" is offline or missing." A search of the hard drive shows the files are there. Is there an easy way to fix this?
Thanks,
BB

> A search of the hard drive shows the files are there. Is there an easy way to fix this?
Well, you haven't provided enough details (such as in what folder were/are your files and catalog on the old/new computer, have you preserved your folder hierarchy etc.), so they might be on your hard drive, but not quite 'there'.
You can use the Locate Missing folder command on your top-level folder. This will link images in the catalog with the respective files on your drive.

Transferring CS3 to new computer and upgrading to CS6

I am wanting to transfer my Adobe CS3 suite to my new Macbook Pro. I'm worried about not being able to access my design files correctly once transferring to my new computer. I'm also interested in upgrading to the latest CS6. Any advice would be appreciated!

To install your CS3 Suite, don't try to copy the application files. If possible, use the installer discs or a copy of the installer file you original used to install on your old computer. If you don't have the original discs/installer file, you can download the installer here:
Other downloads
Deactivate CS3 on your old computer.
As to buying the latest CS6, you can do that from the Adobe Store.

I Have a Ipod Classic that all my music is on. After my previous computer crashed I have not had any of my music able to be transfered to the new computer from the Ipod. Is there a way to do this

I Have a Ipod Classic that all my music is on.
After my previous computer crashed I have not had any of my music able to be transfered to the new computer from the Ipod.
Is there a way to do this?

Unfortunately, unless you have a backup and can restore the iTunes library to the new computer, you are stuck with the current state of the iPod. This is one of those things that makes doing backups so important.
Unless your music is all purchased from iTunes (not from your own CD's that you imported into iTunes and then downloaded to the iPod), you will be able to re-download all your iTunes store music back to the iPod when you install iTunes on the new computer. When you first attach the iPod to the new computer and new iTunes the first time it will tell you that this iPod is synced with another iTunes library and let you initialize the iPod (which will erase everything on the iPod - so don't do this unless you don't care about the stuff on the iPod now).
I've seen 3rd party apps in the past that will let you copy music/content from iPod to computer and bypass iTunes, but not sure if they still exist as this was several years ago.
good luck

Old computer crashed but my Itunes were transferred to my new computer under "My Music" in windows. How do I transfer them into Itunes?

My old computer crashed and the hard drive data was transferred to my new computer. All of my Itunes songs were saved into Windows "My Music". How do I get them back into my Itunes Library?

check out this arctile to help with syncing tones.
http://support.apple.com/kb/HT1491

Will my whole itunes library be transferred to my new computer with home sharing,in other words will I be able to use bothe computers at the same time ? And will I have two copies of my all my playlists?

Will my whole itunes library be transferred to my new computer with home sharing,in other words will I be able to use bothe computers at the same time ? And will I have two copies of my all my playlists?

Hi there J1750oe,
You may find the information in the article below helpful.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Transferring playlists
If you want not only your content but also your playlists to exist on your new computer, you will want to transfer a copy of all your playlists from your old computer. To do this, choose File > Library > Export Library on your old computer. Save the XML file that is created to your desktop.
Send the playlists file to yourself as an e-mail attachment, use an external drive, or use file sharing to move the playlists file to your new computer. Once the file is on your new computer, open iTunes and choose File > Library > Import Playlist. The import process will remove any items from the playlists that you didn't share via Home Sharing.
-Griff W.

Still having problems with loading cs6 onto new computer. adobe won't contact me?

I have posted this before and I did what was suggested, but have not had any luck with adobe support.
Problem: Mac laptop died. I have cs3 and upgrade to cs6 on the laptop, backed up to external hard drive. i'm trying to install now onto my new computer, but can't load it from the external hard drive, so downloaded cs6 upgrade from adobe from my products. i know i purchased and downloaded cs3 from adobe website, but it doesn't show up on my page. so when i download cs6 and it asks for my serial number, i put it in, but then it won't unlock the software because it's not detecting any other software (cs3) on my new computer. i was told that i had to contact adobe tech support, which i have done multiple times, but have not gotten any response back.
any suggestions?

Oh that's awesome!
Yeah, I have done similar things, that's why it came to mind lol
You're welcome, even though I wasn't a whole lot of help on this issue...
Have a great evening and feel free to return to the forums if you need any other assistance.
Benjamin

Problems opening programs after being transferred to a new computer. PLEASE HELP!!!

Hello,
I purchased Adobe Creative Cloud 5: Design Standard on disk and when I transferred everything to my new computer my adobe products wouldn't open. I remember to register my product and can now get the serial code, but I can't find the disk to download the product. Is there anywhere I can go to get this download or is there something special I need to do? I appreciate any help you can possibly give me!
Thank you!!!
-Jackie

Hi Jackie,
Please find the download link below.
Creative Cloud :Creative Cloud Help | Download, install, update, or uninstall apps
Other downloads
Here are some links to help you our with the serial numbers.
https://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html
https://helpx.adobe.com/x-productkb/global/find-serial-number.html
Thanks,
Atul Saini

My iTunes library is on an old computer. Not enough memory to consolidate the associated MP3 files. Transferred library to new computer. How can I add the MP3's without having to re load every file / folder again? Thanks.

Hello, I'm trying to transfer my iTunes library from an old computer with small hard drive to a new windows 8 laptop. Much of my library consists of links to MP3/ 4 files etc but there isn't enough harddrive memory to consolidate the files into iTunes music folder. I downloaded the library onto an external hardrive and have installed it on the new computer. All files that were in iTunes music (now iTunes Media file) work fine. I have transferred over all my MP3 files but of course iTunes library wont play the file as there is no established link to the file and it asks whether iTunes should locate the file. I don't want to have to import every MP3 file/ folder all over again and then delete the unlinked entries in iTunes as this will take way too much time. Is there a way to sync all of these MP3 files to iTunes automatically or do I need to go back to start and somehow try and put the library back onto the hard drive and get the files consolidated to that from my old computer? Any help most gratefully recieved. Thanks.

The files that weren't inside the media folder on the original machine need to be copied over to exactly the same paths as they had on the source machine. See this thread for an ongoing discussion of a similar problem. See also this post on migrating the iTunes library.
tt2

Sync applications problem with 3GS and new computer

Hopefully someone can help me out. I am trying to sync my fiancee's 3GS to our new Dell laptop that has Windows 7. I had no problem syncing and updating my 3GS with the same computer last night, I updated to the 4.0 last night on my phone. I then tried to update her phone. It asked me to backup and sync all data prior to updating. I was able to back up and sync contacts and photos without a problem. I tried to transfer the applications; and now I keep receiving this message: "Some of the purchased items on iPhone could not be transferred to your iTunes library because you are not authorized for them on this computer." I certainly authorized the computer; thinking that might be the problem, I deauthorized and reauthorized the computer successfully (It says that I have one out of 5 possible computers authorized). That did not solve the issue. I researched into the topic; and now my brain hurts. One of the threads requested to disable the automatic sync when the iPhone is connected to the computer. I reset the settings, powered down the iPhone and exited out of iTunes; rebooted and still no success. I am getting frustrated but do not want to erase all of her applications and buy them again. This message is applying to both free and purchased applications. When I look at the applications page on iTunes; all of her program icons are apparent. I am not an iPhone genius, but I read that the new computer has never recognized the phone and the sync will go from computer to phone (if I understood correctly). Does that mean I need to reinstall iTunes and start from scratch with this computer; or is there a solution? Both of our phones were rarely synced with our old laptop; but I worry that syncing with that computer will only further complicate the situation. Without transferring the applications, I am hesitant to update the phone to 4.0 and the new carrier settings. Do I just let the computer try to transfer the applications it allows and then lose my apps and do the update? I don't want to do that unless that is my only choice. Please help me!

Not sure if this helps, but:-
I just got an IPhone4 - Gave My IPhone3 to husband.
We ended up hsving to set up two login users on the PC (not sure how to do that) and then two seperate ITunes accounts, one for each of us.

HT1349 Transferring itunes to new computer

I have transferred my itunes playlist to my new computer ( to laptop from desk top) via memory stick and authorised my new computer. The playlist appears but when I click on a tune it says that it cannot open as it cannot locate the file. What do I need to do please ?

OK after 5 hours of beating my mouse I have the answer.
Open Itunes.
Select your entire list and delete it. (If this makes you nervous start with one album. I wouldn't trust me either.) It will ask if you want to send to the recycle or keep the file in your media file. I chose to keep as I didn't want to drag them back out if I was wrong. Interesting that when I tried this again while writing these instructions. It didn't ask me a second time.
Now you that have that deleted your list/library. At the top left Click <FILE > then <ADD FILE TO LIBRARY>
This will bring up a new window.
On the left side of the new window. (my computer anyway) there is a list. Click <MUSIC> then double click the <iTunes folder>. Then Double click <iTunes MUSIC>
Now you are looking at all your artists folders. Select them all. You can click while holding the CTRL button to select all of them. They will self fill in at the bottom above the select folder button. click the <SELECT FOLDER> button.
TA DA ! Now you list/library is being repopulated with your music. Now wasn't that fun? You will have to deselect the songs you don't want to sync to you iPod.
I even tried it again as I wrote out these instructions. No problems here. Please try this with one album first.
If this works for you please come back and say so. That way people will know it's a good work through. If it does not work for you please say so in CAPS So people will know it may not for them.
This solution was pure trial and error. On a Toshiba Satellite running WINDOWS Vista Home premium. No warranty expressed or implied. Your mileage may vary. If swallowed do not induce vomiting (that's gross). I think Apple should buy me a Beatles cover song.
Message was edited by: billandwende

I bought a new computer, and when transferring over to new computer, forgot bookmarks, now I can't find them on my old computer!

We bought a new computer, and somehow bookmarks did not transfer to new computer, and now i cannot find them anywhere!

at the end of the article Ed mentioned is
* [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Transferring data to a new profile - Firefox - MozillaZine Knowledge Base]
I actually copied most of my user application data from my old system to my new system and that includes all of my Firefox profiles. If I just wanted one profile, I would create the new profile on the new system and copy the old profile into it as I have much too much in the way of modifications to risk losing. as opposed to copying just a few files to the new profile.
Since it appears you only want/need your bookmarks file, then assuming your old system is operational and was using Firefox 3.0 or higher,
bring it up type in about:support or use Help -> Trouble Shooting Information then click on "Open Containing Folder" You will find your old places.sqlite file there or you can restore the latest .json file from the bookmarksbackups directory with the help of a USB thumb drive.
The places.sqlite file would be copied into your new profile with Firefox down and check the Windows Task Manager's Processes Tab to make sure firefox.exe is not running (Window's 7 only keyboard shortcut is Ctrl+Shift+Esc).
If you restore a bookmarkbackups .json file you would do that with your new Firefox open and through the Library list ("Ctrl+Shift+B") then "Import and Backup" on the Library menu bar, then "Restore" then "Choose File" the restore will go very fast.
Since you are going to a new system and both Firefox 4 and Windows 7 may both be new to you, and I would suggest checking out the following two articles where you may find solutions to some of the problems with each, or how to work with them.
You can make Firefox 4.0.1 look like Firefox 3.6.17, see numbered items 1-10 in [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)]
[http://dmcritchie.mvps.org/windows-7/win7.htm Windows 7 Home Premium]

Problems Transfering cs6 to new computer.

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