Problems trying to RMA a product..

"Problems trying to RMA a product..g I own the Soundblaster Arena Surround sound gaming headset, which I purchased two months ago...
The USB connector on my headphones has been loose since I received it. I have always had to wiggle it around to get it to function and produce sound no matter what computer I use them on.
They have now stopped working all together and it appears the USB connector has lost all contact.
It will not let me use the RMA form because it says my serial number is not recognized. (I did register these)
I have made a request through your email form for tech support, but it has been over a week and I have not heard from anyone, only an automated message saying they will contact me within 24 hours.
So far Creative support is non-existant. Can anyone help me out here? I can not even find a phone number to contact anyone directly. From what I can tell Creative makes great products, however if something breaks the customer support is horrible. I would def think twice about another Creative purchase in the future.
Dan

Hi Diddident738,
Sorry to hear your experience with support.
Are you using the same email add (the email you used to register here in the forums) when you contacted support?
I asked someone to check your email but found non. Maybe you're using a different one. If you're using the same email add, can you please resend your request to the one I sent you on your PM. If you're using a different one, can you please PM it to me so that we can check it's Thanks.

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Problem trying to register CS6 products

After subscribing to CC, I'm being prompted to register my existing CS6 products. When submitting my serial number, it won't accept it. It keeps saying Please enter a valid serial number. I've tried dashes and no dashes. I used my same serial number to qualify for CC upgrade price. It is a valid serial number that's worked fine for everything else. Help?

Give me the serial number and I will check if the serial number is right or not.
Send me a private message. Do not post it here.
If you dont know how to do that refer : http://forums.adobe.com/thread/1184148

Hi im having huge problems trying to install flash for my mac 10.5 imac, iv gone through the internet and tried all of the solutions, everytime i try to install flash it says cant read the download file, or it just wont install, anybody plz help!

hi im having huge problems trying to install flash for my mac 10.5 imac, iv gone through the internet and tried all of the solutions, everytime i try to install flash it says cant read the download file, or it just wont install, anybody plz help!
iv unistalled flash, iv checked plug ins it just wont work,

It would have been a great help to know precisely what Mac you have, so some of the following may not apply:
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 or later is for Snow Leopard onwards.
(If you are running Mavericks: After years of fighting malware and exploits facilitated through Adobe's Flash Player, the company is taking advantage of Apple's new App Sandbox feature to restrict malicious code from running outside of Safari in OS X Mavericks.)
* Unhelpfully, if you want the last version for PPC (G4 or G5) Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications (including Safari) first before installing. You must also carry out a permission repair after installing anything from Adobe.
After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. If you are running 10.6.8 or later:
When you have installed the latest version of Flash, relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser.
You can also try these illustrated instructions from C F McBlob to perform a full "clean install", which will resolve the "Blocked Plug-in" message when trying to update via the GUI updater from Adobe.
Use the FULL installer for 12.0.0.44: Flash Player 12 (Mac OS X)
And the instructons are here: Snow Leopard Clean Install.pdf
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ERROR: You're trying to run the product with the legacy launcher oracle.ide.boot.Launcher

Hi,
I have problem while upgrading SQL developer 4.0.0.12 to 4.0.0.13 on my windows 64 bit machine. 4.0.0.12 version is working good, where as 4.0.0.13 is showing below error while starting it.
I did try sqldveloper.exe and its not working, So I started running sqldeveloper.bat to get more information, also added AddJavaLibFile & SetMainClass to sqldevloper.conf but no luck. Could you please help in this regard.
Error Message
C:\Dev Software\sqldeveloper-2\sqldeveloper\bin>java -Xmx640M -Xms128M -Xverify:none -Doracle.ide.util.AddinPolicyUtils.OVERRIDE_FLAG=true -Dsun.java2d.ddoffscreen=false -Dwindows.
shell.font.languages= -XX:MaxPermSize=128M -Dide.AssertTracingDisabled=true -Doracle.ide.util.AddinPolicyUtils.OVERRIDE_FLAG=true -Djava.util.logging.config.file=logging.conf -Dsql
dev.debug=false -Dide.conf=”./sqldeveloper.conf” -Dide.startingcwd=”.” -classpath ../../ide/lib/ide-boot.jar oracle.ide.boot.Launcher
ERROR: You’re trying to run the product with the legacy launcher oracle.ide.boot.Launcher . Check your .conf file and be sure to include:
AddJavaLibFile ../../ide/lib/fcpboot.jar
SetMainClass oracle.ide.osgi.boot.OracleIdeLauncher

Use C:\Dev Software\sqldeveloper\sqldeveloper.exe instead.

Problem trying to wrap a Microsoft Word paragraph in XML tags?!? :/

Hello everyone. I really hope this is not a big problem and that some of your could help. I wrote a Macro in VBA like a year ago that was intented to put a tag before every single paragraph in a document. The logic validates that the paragraph have no other
tag before putting one. All of this is based in styles. Some font styles would end up with different tags. This is my code and it works:
Sub edictos()
' Edictos de El Nuevo Día
' 06/20/2005 by Carlos Stella Sistemas de Información
' Actualización 08/08/2012
'Ver 2.0 made by Samuel Otero -> 07/26/2013
Dim oPara As Paragraph
Dim oRng As Range
'Borramos headers y footers
Call ClearHeaderFooters
'Borramos column breaks
Selection.Find.ClearFormatting
Selection.Find.Replacement.ClearFormatting
With Selection.Find
.Text = "^n"
.Replacement.Text = ""
.Forward = True
.Wrap = wdFindContinue
.Format = False
.MatchCase = False
.MatchWholeWord = False
.MatchWildcards = False
.MatchSoundsLike = False
.MatchAllWordForms = False
End With
Selection.Find.Execute Replace:=wdReplaceAll
'Lógica para poner los tags de Tera donde van
For Each oPara In ActiveDocument.Paragraphs
If oPara.Range.Style = "C10" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(intro) "
End If
End If
If oPara.Range.Style = "J10" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(intro) "
End If
End If
If oPara.Range.Style = "J12" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(intro) "
End If
End If
If oPara.Range.Style = "LE" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(main) "
End If
End If
If oPara.Range.Style = "XL" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(main) "
End If
End If
If oPara.Range.Style = "MF" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(main) "
End If
End If
If oPara.Range.Style = "HG" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(main) "
End If
End If
If oPara.Range.Style = "LW" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(main) "
End If
End If
If oPara.Range.Style = "J8" Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(main) "
End If
End If
' Agarrando texto sin estilo >_>
If oPara.Range.Font.Size <= 6 Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(main) "
End If
End If
If oPara.Range.Font.Size = 8 Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(capara) "
oPara.Range.InsertParagraphBefore
oPara.Range.InsertBefore "(start) "
End If
End If
If oPara.Range.Font.Size = 10 Then
If InStr(1, oPara.Range.Text, "(intro)") = 0 And _
InStr(1, oPara.Range.Text, "(main)") = 0 And _
InStr(1, oPara.Range.Text, "(capara)") = 0 Then
oPara.Range.InsertBefore "(intro) "
End If
End If
Next oPara
'Con esto borramos el primer espacio del documento (evitamos una línea demás en los edictos)
Selection.HomeKey Unit:=wdStory
Selection.MoveDown Unit:=wdLine, Count:=2
Selection.MoveRight Unit:=wdCharacter, Count:=8
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
Selection.TypeBackspace
'Crea el .txt para ser importado a Tera
ChangeFileOpenDirectory "C:\edictos\"
ActiveDocument.SaveAs FileName:="C:\edictos\Edictos.txt", FileFormat:= _
wdFormatText, AddToRecentFiles:=True, _
WritePassword:="", EmbedTrueTypeFonts:=False, _
SaveNativePictureFormat:=False, SaveFormsData:=False, SaveAsAOCELetter:= _
False, Encoding:=1252, InsertLineBreaks:=False, AllowSubstitutions:=False, _
LineEnding:=wdCRLF
MsgBox "Proceso completado", 0, "Yay!"
ActiveDocument.Close
End Sub
As you see, it ends up saving a .txt document with the tags.
NOW... the issue is that the tags wont work anymore in the new system, and I need to wrap the paragraph in XML Tags. I tried to do something like for styles:
If oPara.Range.Style = "LW" Then
If InStr(1, oPara.Range.Text, "<intro>") = 0 And _
InStr(1, oPara.Range.Text, "<main>") = 0 And _
InStr(1, oPara.Range.Text, "<capara>") = 0 Then
oPara.Range.InsertAfter "</main> "
oPara.Range.InsertBefore "<main> "
End If
End If
But it just would add the two tags before the paragraphs!!! Is there anyway to wrap the paragraph in XML tags, following my logic? Somebody help please!! Thank you!! :/

Hi,
Sorry for my delay.
I am afraid that this is not the proper forum for this issue, and I found that you have posted it in dedicated forum.
http://social.msdn.microsoft.com/Forums/office/en-US/8dad5670-d90b-4ea8-abe2-bc785a2368ca/problem-trying-to-wrap-a-microsoft-word-paragraph-in-xml-tags-?forum=worddev#8dad5670-d90b-4ea8-abe2-bc785a2368ca
I would suggest you focus on that thread to get more dedicated support.
Thanks for your understanding.
Regards.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Hi can anybody help please. I am having terrible problems trying to use my Nikon D7100 to tether. I have downloaded the latest Lightroom updates and also checked my firmware which is also the latest avaiable and still Lightroom wont detect my camera!

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I have a laptop PC and am trying to install my product. After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.

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Please help, I don't know how to do this
Thanks

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Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
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HT203687 Trying to install iCloud on a new Toshiba laptop so I can sync with my iPad and iPhone. I get error message HRRESULT:OX8007OBC9, says the installer encountered errors before iCloud Control Panel 2.0 could be installed. Same problem trying to inst

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Quote from: lcwhitlock on 04-April-14, 13:44:09
Hello darkhawk,
Thank you for the recommendation. I somewhat understand what a MS DOS disk is, but I'm not sure how to go about creating one. I've seen where you can use a program, like Rufus, to create a usb one - but I'm leery about using 3rd-party programs (especially ones I'm not familiar with). I've come across a couple of 'how-to' tuts, but they didn't clarify what files (if any) I would need to include on the disk (for my particular situation). Right now I don't have any blank cds, nor any extra flash/thumb drives - wish I did, but hadn't needed these for years. There has only been one other time where I needed to re-install Windows, but that was over 15 years ago - I did it through BIOS, reformatting my drives, and then reinstalled via the Windows XP disk. Windows 8 is an entirely different breed, which has left me feeling a bit stumped, at times. If there was a way I could perform it (successfully), similar to the first time I did it years ago, I'd give it a try - but at the same time, I'm a bit reluctant, because if it doesn't work, then I'm stuck without any internet access to get further help.
Ask and ye shall receive. This should be doable in Windows 7 and Windows 8 on another PC. I recommend using a USB Flash drive like in this tutorial, but I'm sure you could use something else.
If you want, you could also use Hiren's BootCD to make a bootable CD with many options and programs on it (I keep one, just for certain situations) that will allow you to do the same things.
http://www.hiren.info/pages/bootcd
Also very useful for sorting out virus's as long as it's downloaded and made on another PC that is virus free......

Problems with a non-BT product or service

I have just contacted BT as my down IP Profile has become 30% less than it should be over an approximately 6 month period. This is despite the fact that my line is surprising stable with an average up time of around 14 days and the main disconnection being BT induced profile resets.
I have had this issue three times before. The solution is 1 to 3 Openreach Engineer visits that find no fault and end up with a line reset to up the profile.
This time the Indian call centre rang me, tested the line and found no fault (as expected). They said because of this they could not do anything and suggested I contacted second line support.
I then received the following email
"Problems with a non-BT product or service
Hi,
You recently contacted us regarding a non-BT product or service. We confirmed that your BT Broadband service and equipment were working ok but we were unable to help you with your product/service as it's non-BT.
We recommend that you check your user guide or contact your manufacturer regarding the product/service. Before you do that, check out these links below as they may help you further.
Happy to pay for technical support from BT?
BT has a team of technical experts. For a monthly fee they can help you with a range of problems. Go to www.bt.com/techexperts to find out more and sign up.
I am using a BT supplied OpenReach modem and HomeHub 4 A so other than devices connected to the HH4 all kit is BT supplied.
Can I have some (preferably Moderator) help on this please ?
Solved!
Go to Solution.

DavidM wrote:
Hi vofsanity2,
Thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile. Once I have the details we'll take it from there.
Cheers
David
I am pleased to say that thanks to moderator intervention I was contacted by Kevin who arranged for an OR Engineer visit.
As expected no fault was found and after a line reset to restore my profile to what it should be (actually slightly better) my 30% drop was corrected.
It is fairly clear that if you have FTTC and a connection to the cabinet of 1200-1400metres then the DLM is happy to reduce your line speed but reluctant (if at all) to increase it. This means your profile decreases over time and has to have a manual reset.
The worrying development this time is that now when the helpdesk tests your line and finds line speed and profile match they assume you have a problem with a non-BT product or service where as previously they accepted that a 30% drop in profile was a BT Fault.

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Hi
Cheque Printing using SAPScript with TCODE FBZ5.
I had a problem with cheque printing in production Server. TCODE - FBZ5
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Could you please let me know, where the problem is occuring.
The amount is not coming properly and coming out of the box.....but it is coming properly in development server.
Sekhar

Hi,
For Amount field you must print like &amount(C)&. And it must be printer settings only. Because i gor same like this error while printing cheque. at that time Basis team had made the changes in printer settings.

Getting font problem for printing form in Production server.

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Hi sagun,
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Hope this helps.
Regards,
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HI,
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     at org.w3c.www.protocol.http.HttpURLConnection.a(Unknown Source)
     at org.w3c.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
     at com.adobe.ads.destination.Destination.readUrlStream(Unknown Source)
     at com.adobe.ads.destination.Destination.readTemplate(Unknown Source)
     at com.adobe.ads.data.DestURLData.setData(Unknown Source)
     at com.adobe.ads.data.DestURLData.<init>(Unknown Source)
     at com.adobe.ads.data.PDFData.createFromURL(Unknown Source)
     at com.adobe.ads.data.PDFData.create(Unknown Source)
     at com.adobe.ads.request.Template.setPDFData(Unknown Source)
     at com.adobe.ads.request.Template.initialize(Unknown Source)
     at com.adobe.ads.request.Renderer.initializeTemplates(Unknown Source)
     at com.adobe.ads.request.Renderer.execute(Unknown Source)
     at com.adobe.BaseADSRequest.doWork(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.processRender(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.execute(Unknown Source)
     at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
     at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
     at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)
     at java.lang.reflect.Method.invoke(Method.java:391)
     at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
     at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157)
     at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:79)
     at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:92)
     at SoapServlet.doPost(SoapServlet.java:51)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:207)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Error embedding request inputs in error log.
Error embedding request inputs in error log.
java.lang.NullPointerException
     at com.adobe.ads.request.Renderer.embedInputs(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.processRenderLog(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.processRender(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.execute(Unknown Source)
     at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
     at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
     at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)
     at java.lang.reflect.Method.invoke(Method.java:391)
     at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
     at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157)
     at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:79)
     at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:92)
     at SoapServlet.doPost(SoapServlet.java:51)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:207)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
No output was generated while rendering
The render error log file has been written to /usr/sap/T50/SYS/global/AdobeDocumentServices/renderErrorLog/errorFiles/2008.08.05.113021ADS_AGENT.pdf.
Please validate the input files or streams attached with it and try again
Processing exception during a "Render" operation.
Request start time: Tue Aug 05 11:30:21 CEST 2008
com.adobe.ads.destination.DestinationException: IO error detected while opening DEST connection: http://sapk64.essent.local:8062/sap/bc/fp/form/layout/FP_FORM_SECURITY_TEST.XDP?fp-language=DE; [Error Log file "2008.08.05.113021ADS_AGENT.pdf" written to /usr/sap/T50/SYS/global/AdobeDocumentServices/renderErrorLog/errorFiles]
Exception Stack Trace:
com.adobe.ads.destination.DestinationException: IO error detected while opening DEST connection: http://sapk64.essent.local:8062/sap/bc/fp/form/layout/FP_FORM_SECURITY_TEST.XDP?fp-language=DE
     at com.adobe.ads.destination.Destination.readUrlStream(Unknown Source)
     at com.adobe.ads.destination.Destination.readTemplate(Unknown Source)
     at com.adobe.ads.data.DestURLData.setData(Unknown Source)
     at com.adobe.ads.data.DestURLData.<init>(Unknown Source)
     at com.adobe.ads.data.PDFData.createFromURL(Unknown Source)
     at com.adobe.ads.data.PDFData.create(Unknown Source)
     at com.adobe.ads.request.Template.setPDFData(Unknown Source)
     at com.adobe.ads.request.Template.initialize(Unknown Source)
     at com.adobe.ads.request.Renderer.initializeTemplates(Unknown Source)
     at com.adobe.ads.request.Renderer.execute(Unknown Source)
     at com.adobe.BaseADSRequest.doWork(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.processRender(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.execute(Unknown Source)
     at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
     at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
     at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)
     at java.lang.reflect.Method.invoke(Method.java:391)
     at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
     at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157)
     at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:79)
     at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:92)
     at SoapServlet.doPost(SoapServlet.java:51)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:207)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
Caused by: org.w3c.www.protocol.http.HttpException: java.net.ConnectException: Connection refused
java.net.ConnectException: Connection refused
     at java.net.PlainSocketImpl.socketConnect(Native Method)
     at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:354)
     at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:219)
     at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:206)
     at java.net.Socket.connect(Socket.java:483)
     at java.net.Socket.connect(Socket.java:433)
     at java.net.Socket.<init>(Socket.java:340)
     at java.net.Socket.<init>(Socket.java:180)
     at org.w3c.www.protocol.http.f.a(Unknown Source)
     at org.w3c.www.protocol.http.f.markUsed(Unknown Source)
     at org.w3c.www.protocol.http.HttpBasicServer.getConnection(Unknown Source)
     at org.w3c.www.protocol.http.HttpBasicServer.runRequest(Unknown Source)
     at org.w3c.www.protocol.http.HttpManager.runRequest(Unknown Source)
     at org.w3c.www.protocol.http.HttpURLConnection.connect(Unknown Source)
     at org.w3c.www.protocol.http.HttpURLConnection.a(Unknown Source)
     at org.w3c.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
     at com.adobe.ads.destination.Destination.readUrlStream(Unknown Source)
     at com.adobe.ads.destination.Destination.readTemplate(Unknown Source)
     at com.adobe.ads.data.DestURLData.setData(Unknown Source)
     at com.adobe.ads.data.DestURLData.<init>(Unknown Source)
     at com.adobe.ads.data.PDFData.createFromURL(Unknown Source)
     at com.adobe.ads.data.PDFData.create(Unknown Source)
     at com.adobe.ads.request.Template.setPDFData(Unknown Source)
     at com.adobe.ads.request.Template.initialize(Unknown Source)
     at com.adobe.ads.request.Renderer.initializeTemplates(Unknown Source)
     at com.adobe.ads.request.Renderer.execute(Unknown Source)
     at com.adobe.BaseADSRequest.doWork(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.processRender(Unknown Source)
     at com.adobe.AdobeDocumentServicesWorker.execute(Unknown Source)
     at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source)
     at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source)
     at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:85)
     at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:58)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:60)
     at java.lang.reflect.Method.invoke(Method.java:391)
     at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126)
     at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157)
     at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:79)
     at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:92)
     at SoapServlet.doPost(SoapServlet.java:51)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(AccessController.java:207)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

hi,
My problem is solved now. We have opened backend system port connection from portal side.
regards,
Krishna

Problem trying to export software simulation in captivate CS5

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Problems trying to upgrade from Solaris 10 update 4 to update 8

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I am having problems trying to upgrade a system from update 4 to update 8. I have broken all the mirrors and everything is now setup off of one disk, yet I do not get the upgrade option when I boot from the CDROM. Anybody have any ideas?
It is a pretty basic system and I do not understand why it will not let me upgrade.
Thanks for your help,
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