Problems uninstalling/installing Quick Time

I am having problems both uninstalling and installing Quick Time. When I go to uninstall it from the control panel, windows installer starts up and then another pop-up tells me I have the latest version of Quick Time installed. I went and manually deleted all the Quick Time files I could find, downloaded the current version and tried to install it. I get the same response that I have the latest version although all files are gone, plus it is still showing in the Programs and Features in the control panel. By the way my OS is Vista. Any help would be appreciated. Thanks
-JW

Download and install the Windows Installer CleanUp utility:
Description of the Windows Installer CleanUp Utility
Now run the utility (“Start > All Programs > Windows Install Clean Up”), select any QuickTime entries in the list of programs that appears in CleanUp, and then click “Remove”.
Next, we’ll manually remove leftover program files and folders.
1. On the Start menu, click Computer.
2. In Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
7. Restart your computer.
Now try another QuickTime install. Does it go through any better this time?

Similar Messages

  • Problems installing quick time

    I have problems when installing Quick time 5, because when I finish installing it, it leaves me the following poster:
    "It was not possible to open the file because it is not a file that he/she understands quick it cheats"
    How I can solve this problem to be able to use it like it corresponds?

    Download and install the Windows Installer CleanUp utility:
    Description of the Windows Installer CleanUp Utility
    Now run the utility (“Start > All Programs > Windows Install Clean Up”), select any QuickTime entries in the list of programs that appears in CleanUp, and then click “Remove”.
    Next, we’ll manually remove leftover program files and folders.
    1. On the Start menu, click Computer.
    2. In Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx. (If “Hide filename extensions for known file types” is enabled on the PC, then those two files will appear as “QuickTime” and QuickTimeVR”.)
    7. Restart your computer.
    Now try another QuickTime install. Does it go through any better this time?

  • How do i unistall quicktime if i keep getting the installer note of: the feature you are trying to use on a network resource that is unavailable. i cannot find Quick Time.msi file anywhere. so i cannot uninstall or re install quick time

    the feature you are trying to use on a network resource that is unavailable. i cannot find Quick Time.msi file anywhere. so i cannot uninstall or re install quick time
    any suggestions please??????

    Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
    Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
    If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
    Quit out of CleanUp, restart the PC and try installing QuickTime again. Does the install go through properly now?
    (If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)

  • I have an error 42404 message.  I have uninstalled Itunes,quick time, etc, etc.  I then checked to make sure that all files had been deleted.  I have 2 files that haven't been deleted and are still not.  It will not allow me to delete them access denied.

    I received an error 42404 message.  I have uninstalled itunes, quick time, etc, etc.  I then went to check that all the files had been deleted, however,
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    program files (x86)\common files\Apple - will note delete - it says require permission from SYSTEM to make changes to this folder.
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    You can uninstall the relevant extensions from Tools>Addons to remove those toolbars. Also there may be some unwanted plugins which you may want to disable. This should solve your problems.
    If you still want a clean profile, uninstall firefox with the "Remove my Firefox personal data and customizations" checkbox enabled. Alternatively you may remove your firefox profile folder which (on Window7) is stored in C:\Users\<your-username>\AppData\Roaming\Mozilla\Firefox\Profiles folder with a randomly name. You may delete this folder before installing a new version to get a clean profile.

  • Can not "fully install" Quick Time on Windows Media Edition

    My HP Pavillion 8000, operating on Windows Media Center, came preloaded with i tunes and Quick Time. I was initially able to use ArcSoft's multimedia e-mail program (also preloaded) and the SAVE AS feature of this program and save e-mails in Quick Time's (.mov) format (the other option is to save in the (.exe) format, which is NOT deliverable by hotmail - another sad story...)After a while, without me doing anything specific, this feature QUIT WORKING. Every time I try to save as "Quick Time (.mov) format" I get an error message stating: "you must first fully install Quick Time before you are able to perform this action". I thought upgrating to Pro might solve this problem, it did not, total waste of money. I uninstalled and reinstalled both Quick Time and Arc Soft's Multimedia e-mail, no luck. I cleaned out my registry (based on advise in this forum), and re-installed, no luck. Any suggestions? If not for the specific problem, any other good multimedia e-mail package that can save in formats deliverable by hotmail?

    Thank you very much Jacumba, but I have managed to get it installed now, I do not know what really happened but all is well now..  Thank you again for taking the time to want to help me out.  Have great day!

  • Itunes will not play movies... To play this movie install quick time

    I downloaded itunes on a new computer and it won't play movies.  It keeps giving me the error "This movie requires Quick Time which is not included in this version of itunes.  To play this movie install quick time."  I've installed Quick Time, uninstalled it, installed it again, tried a change and repair trick that I read about but nothing has worked...please anybody help.

    Okay ... that's left the field a bit open.
    Can you check something for me please? I'd like to try doing a "Run as administrator" on your iTunes.
    Quit iTunes first.
    In Computer, open Local Disk C: or whichever drive you have your program files installed on.
    Open the "Program files" folder.
    Open the "iTunes" folder.
    Right-click on the iTunes.exe file and select "run as administrator".
    Try playing the movie now. Does it play for you without the message?

  • Can't install Quick Time (VBScript error)

    I recently got a new computer and I have a kodak digital camera that also records small videos. I installed the kodak software and I tried to play a video it told me I needed to install Quick Time, so I tried to download it and when it was finished downloading I got the following message. "ITunes could not be installed because Visual Basic Script in not installed or has been disabled. Make sure VBScript is installed, turn off script blocking in anti-virus and personal firewall software, re-register VBScript and then install ITunes"
    Could someone help me, I have no clue how to fix the problem.
    Thanks,
    mrhotwheel
    DIMC521     Windows Vista Home Premium

    HI I am somewhat having the same problem as you with the itunes and QT not fully downloading but i am not computer smart and I am not real sure what you are saying to do. Also it always says "plug-in did not initialize properly" No clue but would appreciate any help from you... Thanks alot

  • I am not able to install quick time after i deleted it accidentaly

    I am not able to install quick time, after when i deleted it accidentaly. Actually it was installing but i am not able to see the icon in applications

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful it won't install normally.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Hi Since upgrading to Firefox 4.0 I am unable to clear history and get the message "quick time failed to initialize". I can delete history when in safe mode with plug-ins disabled. Re-installing quick time fails to resolve the issue. Any ideas?

    Hi I Run Windows 7. Since upgrading to Firefox 4.0 I am unable to "clear history" and get the message "QuickTime failed to initialize". I can delete history when in safe mode with plug-ins disabled. Re-installing quick time fails to resolve the issue. Any ideas or suggestions?

    i have that quicktime problem too

  • Installing Quick Time Pro on Windows 7

    I have purchased QT Pro and received instructions by email to download. When I click on the link ' http://www.apple.com/quicktime/pro/keyinstall.html ' I find myself on 'Apple Support QuickTime' with no means of starting the registration or download. Help!!

    Lovelee wrote:
    I installed Quick Time Pro and then had to de-install and then re-install Quick Time, now I am getting a message the registration code is an invalid code. Is there a way the get the recent install to recognize my code?
    Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.
    If you continue to have problems, or for future questions, I'd suggest you start a new topic with your issue (use the "Post a new topic" link at the top of each main topic page). It's generally better to ask a question as a new topic rather than as a reply in someone else's thread. It's more courteous to the original poster, and is more likely to get your question the attention it deserves.
    Regards.

  • I just installed Quick Time 7 and all-**** broke loose!

    I took someone’s advice and I went to the apple website and d-loaded the latest version of QuickTime (Quick Time 7, http://www.apple.com/quicktime/ ) which in doing so, I now can’t play any of my HD MOV format recordings! This is so frustrating. The message I am receiving is that I need the older version of Quick Time to play my specific video, or that the plug-in failed to initialize, which sounds crazy! I already un-installed quick time and installed it again, and still not working…sigh…. What makes it even more frustrating is that when I open quick time 7, I can import/load one of my HD MOV loops and it plays it perfectly, but it will not let me save the file as an avi or other format, because I don’t own quick time pro. I don’t understand this, why won’t this latest version of Quick Time recognize the mov file? My older version worked fine. I can play it in quick time so why won’t this latest version recognize it on my desktop as a compatible quick time file? Why do I have to manually load it in quick time to play it?
    In addition, what is the solution for the annoying error message I keep receiving every time I open the new version of Quick Time 7. The error message is “Export Controller Has Stopped Working.” I feel like a knob and after 2 hours of trial and error, I failed!

    Double check and make sure you have administrative priviledge in MS Vista. I also had this problem of not being able to use Nero ShowTime or Vision. I believe it to apples way of killing the competition. What I suggest you do (if you don not have pro version) is to remove the QuickTime from the system, but make sure the protectionware (antivirus/malware tools) are disabled temporarily before you do. Then restart the system and open registry editor and search down all inferences to QuickTime in the registry, and delete them. Most are keys but some will be Values (in the right side). Open these values and backspace to remove them.For preferred delete the whole key.
    Once you do this you will restore your players or editors to working state. The only thing that will change you will not be able to play QuickTime filetypes.

  • HT3820 Installing Quick Time Pro on two iMac computers

    I just purchased Quick Time Pro. May I install it on both of my iMac computers?

    Lovelee wrote:
    I installed Quick Time Pro and then had to de-install and then re-install Quick Time, now I am getting a message the registration code is an invalid code. Is there a way the get the recent install to recognize my code?
    Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.
    If you continue to have problems, or for future questions, I'd suggest you start a new topic with your issue (use the "Post a new topic" link at the top of each main topic page). It's generally better to ask a question as a new topic rather than as a reply in someone else's thread. It's more courteous to the original poster, and is more likely to get your question the attention it deserves.
    Regards.

  • Can i install quick time 7 pro on a mac book air 10.8.2

    can i install quick time 7 pro on a mac book air 10.8.2

    Yes. Click here and follow the instructions.
    (76421)

  • I am having trouble installing itunes. I get so far and it will not finish installing Quick time. Error %appdata%/ what does this mean? We had itunes before and it vanished? I have Windows 7 and explorer 9

    I having trouble reinstalling itunes. I have windows 7 and explorer 9. Keep getting as for as itunes installed and it will not finish installing Quick time.also, keep getting error message "could not find location %appdata%/. What does this mean?

    http://www.apple.com/support/itunes/contact/

  • Almost all program shortcuts quit working after installing Quick Time 7

    After installing Quick time 7, I noticed that all my desktop icons and menu icons except for a few windows 7 programs had changed to the quick time icon. When I clicked on that icon, I got the message that quick time did not recognize that program and could not open it. I cannot even access system restore
    does anyone know how to repair this short of doing a complete re-install of Windows 7 (32 bit) and reinstalling all of the programs?

    Are you able to get through to your System Restore if you start the PC in Safe mode?
    [Start your computer in safe mode|http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mo de]

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