Problems Uninstalling Quicktime

For some reason, my computer will not allow me to uninstall Quicktime. I've completed the standard uninstallation procedures. I've even tried accessing the file through the C:drive and deleting it under Program Files and I was still unsuccessful. I got the Error 0x80070091. And the Uninstaller Error# was 2330 It also said the directory was not empty. I have no idea what to do at this point... Could someone please help me?
Message was edited by: mailmanbubba87
Message was edited by: mailmanbubba87

+And the Uninstaller Error# was 2330 It also said the directory was not empty.+
A 2330 on XP typically indicates file or folder damage on a PC. So, let's see if that holds true for Vista as well.
Go "Start > Computer". Right-click on "Local Disk C:" and select "properties". Click the "Tools" tab.
Click the "Check now" button in the "Error correction" section.
Does that find/repair any damage?
If so, are you able to delete that directory and complete a QuickTime uninstall?

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    Check out this Apple help:
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  • ITunes will not launch - can't uninstall Quicktime

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    5. Navigate to C:\Windows\system32\.
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  • Can't upgrade iTunes... can't uninstall QuickTime

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    I just solved a similar problem by using "Windows Install Clean Up" to completely remove my old version of Quicktime. Be very careful using this program, since it removes programs from the Window's registry. You can download it from Microsoft's web site.
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  • Can't install iTunes 6.0.2.23 and can't uninstall QuickTime

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  • Possible Problem with quicktime causing itunes malfunction

    i think the problem with my itunes is that the quicktime file is screwed up. i tried removing it on add/remove programs, but it doesnt work for some reason. any possible ways to fix this problem? i also tried downloading quicktime separately, but that didnt work either.

    i tried removing it on add/remove programs, but it doesnt work for some reason.
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  • Trouble uninstalling quicktime

    im trying to uninstall quicktime b/c my iTunes is messed up (i have to uninstall both iTunes and quicktime in order to fix the problem, according to other wall posts). When i try and uninstall this message comes up:
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    I have exactly the same problem, i'm running a 32-bit version of Windows
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  • Uninstalling quicktime (help please)

    I'm going through the same problems as everyone else, but it won't uninstall for me at all. I keep going into uninstall programs and it goes through the process, but it's still on my computer. I want to install the older version, but it can't until this is gone. It keeps saying something is corrupted.

    Thank you so much for your response. Whew that took a good 2 hours. I finally got it fixed. After the failed attempts to uninstall quicktime I found this:
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    *3. Click Start - Run, type in REGEDIT, then click OK. Click the + in:*
    HKEYLOCALMACHINE
    Software
    *In the Software sub-menu, right-click directly on the Apple Computer entry, then click Delete - Yes.*
    *(Note: If you click the + in the "Apple Computer" entry, you'll see "QuickTime" listed there)*
    Then I tried uninstalling again and it worked. Then I installed an earlier quicktime and took out itunes and installed itunes 7.4. Everything works fine now. Thanks again though!!

  • I cannot uninstall Quicktime

    Ok, so my iTunes was not working properly, so I decided to uninstall everything. I uninstalled iTunes just fine, but am having a really hard time uninstalling Quicktime. Everytime I try to uninstall the program, it will tell me that an error occured and the task cannot be completed. I tried going to the control panel, and this didn't work, and I tried just reinstalling and this doesn't work either. My quicktime isn't working and I can't get it off my computer. Any suggestions would be so much appreciated...I'm going on vactaion in three weeks and I'd love to have my iTunes up and running so I can update my iPod for my trip.
    Thanks
    JD

    Ok, so thank you for your suggestion! I tried using the clean up Utility and it did allow me to uninstall the program, which is great! Now, on to the next issue. I tried reinstalling both quicktime and iTunes. It finally allowed me to reinstall Quicktime without any problems, but as soon as it was installed I went to run it and a Window's box came up that told me that the program encountered an error and needs to close. The same thing happens obviously when I try to open iTunes. So, since the error was immediate after installing the program, I'm guessing there is a glitch in the actual program. SO......I am wondering if maybe an older version of Quicktime may be the solution. Any suggestions? I've had older versions of Quicktime on this computer before and they ran just fine, so I wonder if installing an older version (where do I find one?) would solve the problem
    Ok, thanks in advance
    Jonathan

  • ITunes cannot run because it detects a problem with Quicktime

    When I click on the help icon I am prompted to uninstill Quicktime. The problem is, Quicktime isn't in the list of installed programs. It is visable if I go to classic view in the control panel page but I can't seem to delete it.
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    Download the version of Quickime without iTunes:
    http://www.apple.com/quicktime/download/win.html
    Now Remove Quicktime using the method for Quicktime in this article (just Quicktime):
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    http://support.apple.com/kb/HT1925
    Vista
    http://support.apple.com/kb/HT1923
    Since you do not have Quicktime in your list of installed programs, just delete the Quicktime files it recommends, this appears in the final section: +Verify iTunes and related components are completely uninstalled+
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    Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program. The installer doesn't give any message to confirm the installation.
    http://support.microsoft.com/kb/290301/
    To run the program – All Programs>>Windows Install)
    Using the clean up utility, remove any reference you find to Quicktime.
    Restart your PC
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  • Can't uninstall QuickTime or open iTunes, thanks 2 Ace Mega Codec Pack???

    Everything was fine, updated my 60gb iPod everyday and played iTunes daily. (Happy Days) Until one fine day, i decided to download Ace Mega Codec Pack.(Sad Days) It all starts here... Ever since then I have not been able to open my precious iTunes, Getting this message: *ITunes has encountered a problem and needs to close. We are sorry for the inconvenience.*
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    Phill, (Stressed in Dublin, Ire.)
    Message was edited by: Phill85

    Ok, I actually fixed this cannot delete old Quicktime files based on Apple's guidance on support. I had done this step yesterday, and must have missed a few files. This is going into the System32 folder through my computer. I deleted the Itunes, Ipod and Quicktime folders, but did not realize that I had to continue scrolling because there were these two file name were at the end, and not in a folder, so they weren't deleted the first go around. So I deleted, then reinstalled on my C drive (not the default Program Files) as someone else here had instructed, and Quicktime is now working! Now, I will attempt ITunes....wish me luck!
    Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder.

  • SOLVED!!!   Couldn't install/ uninstall Quicktime....

    Have noticed a few people with the same problem so here goes...
    After installing MS installation clean up utility and with some help from this thread...
    http://forums.techguy.org/multimedia/420942-cant-run-uninstall-quicktime.html?t= 420942
    I managed to remove the Quicktime entries and get iTunes working again on the machine. At last! And without the need for an operating system restore.

    Have noticed a few people with the same problem so here goes...
    After installing MS installation clean up utility and with some help from this thread...
    http://forums.techguy.org/multimedia/420942-cant-run-uninstall-quicktime.html?t= 420942
    I managed to remove the Quicktime entries and get iTunes working again on the machine. At last! And without the need for an operating system restore.

  • Cant's uninstall Quicktime

    Hello-
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    Dell Dimension 8300   Windows XP  

    Hi
    Had similar problem where Quicktime would not
    uninstall and when attempting to install latest
    version (7.0.3) would give a error code (-3).
    After much trying, eventually used "windows
    install
    clean up tool".
    http://support.microsoft.com/default.aspx?scid=kb;en-u
    s;290301
    Using this to remove just the reference to
    QuickTime
    allowed the proper installation of 7.0.3 and
    ITunes.
    Hope this helps
    JS
    Windows XP
    Pro
    Hey,
    i just, thanks to you, downloaded that and wanted to
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    the windows installer cleaner thingy on the list of
    stuff QuickTime wasnt on there?
    do you know how i can get it to be on the list so
    that i can clean it ,or what ever this is supposed to
    do
    thank you! but still need help
    <3Sami</div>
    Clueless, this utility will help you clean up parts of the registry. Usually you see this problem after attempting to re-install Quicktime and getting an error (usually "-3", but sometimes something else). If the reinstallation procedure is continually failing, then try this.
    Matt

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