Problems uninstalling

we followed the directions on the uninstall firefox web browser page. including the part where you go to the uninstall folder on the c: drive and use the helper application to uninstall firefox. this does not work because a popup box displays an error message saying "can't initialize plugin please try again later." we tried restarting the computer and redoing all these exact steps again only to get the same problems and error messages.

I cant completly uninstall FF5 either im trying to reinstall it but all i get is a message saying i need to reboot so FF5 can continue to uninstall it. ive restarted my computer atleat 10 times since I got that message the first time.

Similar Messages

  • Problems Uninstalling Acrobat 9 pro ...

    I was wondering if anyone else was having problems uninstalling Acrobat 9 Pro. I run an IT department and have tried everything that can think of to get the thing uninstalled. Nothing's working, it continuously comes up with errors saying that it can't uninstall, that there is already a newer version of Acrobat installed, or some other random errors. The computer is an "extra"computer, and the cd key for Acrobat 9 Pro is now installed on another machine. All I want to do is take Acrobat 9 off and reinstall Acrobat 8.
    Any suggestions?

    Deactivate before uninstalling (unless this is a volume license). Then use the Microsoft Installer Cleanup tool.

  • Problem Uninstalling Dreamweaver

    I'm having a problem uninstalling Dreamweaver. When I try uninstalling it, it starts uninstalling it and then it just crashes. If I attempt to reinstall it to uninstall it, then it's stuck on "Preparing Files".
    Any ideas?

    Have you tried the clean script?
    http://www.adobe.com/support/contact/cs5clean.html

  • Any problem uninstalling PS CS6 after PS CC is installed? [was: PSCC]

    Any problem uninstalling PS6 after PSCC is installed?

    I'd have a Google round if I was you, because I think there have been issues.

  • Having problems uninstalling and running Photoshop CS3

    I downloaded the trial for Adobe Photoshop CS3 and it has now expired. I tried to uninstall it but it does nothing. It will not come off my computer. If I try to open it, it tells me
    The licensing subsystem has failed catastrophically. You must reinstall or call customer support. I tried redownloading and reinstalling it but it still does the same thing and customer support after waiting on hold for 10 minutes for someone to answer, just sent me here.
    How do I get rid of this program???
    Also now that this is there, I can't run my CS2. It tells me my settings have changed and I need to reactivate but it won't let me reactivate apparently I guess it's been activated too many times (the first computer I had it on crashed and so I had to reinstall it on this computer I am using now) So now because of whatever is wrong with this CS3 I can never again use my CS2. I don't want to repurchase it, what do I do??

    Having problems uninstalling and running Photoshop CS3 Lynley Stanley - 10:28am Sep 10, 2008 Pacific I downloaded the trial for Adobe Photoshop CS3 and it has now expired. I tried to uninstall it but it does nothing. It will not come off my computer. If I try to open it, it tells me the licensing subsystem has failed catastrophically. You must reinstall or call customer support. I tried redownloading and reinstalling it but it still does the same thing and customer support after waiting on hold for 10 minutes for someone to answer, just sent me here. How do I get rid of this program??? Also now that this is there, I can't run my CS2. It tells me my settings have changed and I need to reactivate but it won't let me reactivate apparently I guess it's been activated too many times (the first computer I had it on crashed and so I had to reinstall it on this computer I am using now) So now because of whatever is wrong with this CS3 I can never again use my CS2. I don't want to repurchase it, what do I do??
    In reference to Lynley Stanley, I too am having the exact problem. I downloaded as for my class of Animation and Visual Effects at the Academy of Art University while waiting for my software to come in the mail from Academic Superstore. I am so frustrated about this that such an issue has caused so much madness. In the process of trying to remove Adobe Photoshop CS3 from my Windows Vista I was searching for info on how to uninstall as I was in a hurry to uninstall the program because my 4th week into class started using the program as students are expected to follow along having their own for assignments. Well, now I'm behind and I don't want to fail because of something that is causing the problem as I'd like to call intentional. In the process of trying to figure a way to uninstall fast as not to fall behind and fail in class I downloaded Perfect Uninstaller but I don't know how it will work. Now in reference of trying to quickly uninstall just to keep up with class, that will not be possible, so now I had to take time to look online knowing I'm falling more and more behind because of this difficult matter I finally found this and hopefully I'll be going somewhere as to have the problem corrected. Alright, now I'm going to try with what has been listed. Thank you for the Info. :)

  • Problem uninstalling CS4 after installing CS5 - help!

    I installed CS5 without a hitch.
    I then tried to uninstall CS4. I opened Photoshop and chose Help/Deactivate, taking care to tick the serial number box too.
    After the uninstall procedure, I got an message that it had completed but with errors.
    In Control Panel/Programs, CS4 is still listed, but now showing only 3.77Mb instead of the 300Mb+ that it was.
    I then downloaded Adobe Support Advisor and ran it. The diagnosis directed me to this Knowledge Base Article.......
    http://kb2.adobe.com/cps/403/kb403891.html#ionComHeading
    1. Can I get rid of what remains of CS4 in my Control Panel?
    2. Will it affect my system in any way?
    3. Will it affect CS5 in any way?
    I've never had a problem uninstalling older versions in the past. Not a happy bunny at all!
    Thanks.
    D.
    ps. I couldn't not insert the above link by right clicking and choosing insert link - had to type it by hand. But, the kb number (403891) is definitely correct.

    I've never had a problem uninstalling older versions in the past.
    ...but then you probably obeyed the correct order in the first place. Anyway, there is no harm in leaving the remnants in place. you can of course make them disappear by removing the relevant registry key(s), but how important that little cosmetic surgery is to you, is for you to decide.
    Mylenium

  • Problems uninstalling SCVMM 2012 RC

    Hi,
    I'm currently trying to uninstall the SCVMM 2012 RC, but before I pass the page Retain/Delete DB, the wizard dies, I've check the log SetupWizard.log, and it shows this error.
    09:20:10:Uncaught Exception: Threw Exception.Type: Microsoft.VirtualManager.Utils.CarmineException, Exception.Message: VMM cannot access registry key value MachineName under Software\Microsoft\Microsoft System Center Virtual Machine Manager Server\Settings\Sql.
    Verify that the registry key value exists, and then try the operation again.
    09:20:10:StackTrace:   at Microsoft.VirtualManager.Utils.RegistryUtils.ReadRegistryValue(String key, String valueName, Object defaultValue, Boolean throwOnError, RegistryKey rootHive)
       at Microsoft.VirtualManager.Utils.AppSettings.get_SqlMachineName()
    I've try adding the key MachineName to Software\Microsoft\Microsoft System Center Virtual Machine Manager Server\Settings\Sql. but the error still appears.
    anyone can help me with this?
    Diego

    Hello Diego,
    Is this issue related with upper question?
    problems uninstalling SCVMM 2012 RC
    http://social.technet.microsoft.com/Forums/en-US/virtualmachinemanager/thread/3ce73dab-222b-468e-9cbf-75245f294c6a
    Sincerely,
    Murat Demirkiran
    If the post helps you and remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. www.scvmm2012.com (TR Language) Please note that I'm not a Microsoft Representative
    or SpokesPerson.
    Hi Murat yes, I solve the problem uninstalling, but know I have another one, I'm trying to install the SCVMM 2012 RTM, but when I get to the DB selection (the 2012 RC backup), it throws an error; I was looking in the forum and I found this solutionhttp://social.technet.microsoft.com/Forums/en-US/virtualmachingmgrsetup/thread/d64abf06-a3aa-421e-9abf-f88249fe233a,
    but I call microsoft for support to get the hotfix KB# 2705942, but the reply to me that they didn't know anything about that, that I should try the forums...
    can anyone help?

  • Adobe Premiere Elements 11 & Photoshop Elements 11 Errors, Downloading Problems, Uninstalling probs

    On May 8, 2013 I ordered Adobe Premiere Elements 11 & Photoshop Elements 11. To this day they do not work properly, did not download properly, nor can I get them uninstalled properly to reinstall properly. I have not been able to contact Adobe all these months, & now they tell me I have to pay $39.00 more just to speak to them. I refuse to give them anymore money than I have already gave them! Does anyone know how I can resolve this issue? I currently  have Adobe Photoshop Elements 7.0 & Adobe Premiere Elements 7.0. I was upgrading. 

    Thank you so much for replying. But I sort of solved the problem, yet I didn't solve the problem. I am running Windows 7 on my computer. When I purchased Elements & Premiere 11, I purchased a 1 time download from Adobe. Upgrading from 7.0. When I went to download it, then install it, it told me that through an error message, that it was not downloaded or installed correctly, so I would have to uninstall the whole thing & start from scratch, basically. So, I went into the control panel to delete the program. Hit uninstall, & it told me after it was done, that everything was not uninstalled & had uninstalled incorrectly. Now it was missing from the Control Panel, & I could not find the remains anywhere, I thought I would try to redownload it again. So, going through the process, it would let me download it, but it would not install due to the remains of the previous installation. I tried everything. And when I tried to go straight to Adobe, it was a no go. I put it on the back burner for months & used my 7.0 occassionally. Today I decided I wanted it fixed. I went to Adobe...my licenses are still in my account. But no matter what I did, it would not accept my old licenses. With the help of a previous poster, maybe on a different thread, I was able to uninstall the old program remnants. But I could still not download 11. I just decided to cut my loses, & purchased 12. I bought the trials, downloaded them, they worked great, & I purchased them. So, all's well that ends well. Of course, I am $170-some dollars in the hole, but whatever it takes. Again thank you for your reply to my delima.

  • Problem uninstalling Acrobat Reader 9.0

    Hi,
    I upgraded to Acrobat Reader 9.0 a while ago but due to internet access I believe the upgrade did not complete properly and now I am left with a corrupt install of Acrobat Reader. I tried to remove it using Add or Remove Programs but it says that this is not a valid Windows package. I tried to remove the Adobe folder from C:\Program Files and removed it finally but now I cannot download the latest Acrobat reader using Adobe Download Manager.
    So basically how can i clean my system of any existing Adobe Reader files so that I can do a clean install?

    You may be able to use the MS cleanup utility to fix the registry problems. Other than that, you might just try to reinstall it and the uninstall again. For further questions about Reader, ask in the Reader forum. The product is called Adobe Reader, NOT Acrobat Reader. This latter name has been gone for about 4 versions, to avoid the confusion I assume. Acrobat is the full product at a cost.

  • Problems uninstalling Forte for java 4 community edition

    I just installed Forte for java 4 community edition at work, and when i tried to uninstalled it with add/remove programs from control panel. And the uninstall wizard start but then a Sun window apper and it is written, uninstalling and the uninstall program seems to be frozen.

    i have the same problem, reading the documentation it seems you got to run the installer again and you ll get prompted with the "file deletion confirmation"
    too bad i have a self-installing package and i don't get the prompt...
    guesses anyone?

  • Problem Uninstalling Flash CS4

    I have downloaded the trial version of Flash CS4. When I try to uninstall it an error message appears saying that I have Adobe Bridge open, which I don't. I restarted my computer, tried Uninstalling it again and the same problem occured. What can I do to fix this and uninstall the program?
    Thanks!

    run the cs4 cleanup script, and reinstall flash cs4 again:
    http://www.adobe.com/support/contact/cs4clean.html

  • Problem Uninstalling JRE 1.4.2_01

    Hi, i am having problems silently uninstalling JRE 1.4.2_01 on windows XP wonder if anyone can help, When running the silent uninstall command....... j2re-1_4_2_01-windows-i586.exe /s /v "/qn REBOOT=Suppress" /x......nothing happens.
    I am trying to update the JRE from Build_05 to Build_28 of 1.4.2_01 for development reasons. I have tried overwritting the current installation using silent install and pointing the INSTALLLDIR to the existing one but get error " Incorrent Command line parameters" when running the silent install. Works fine when doing the install normally via the wizard but not using the silent commands.
    Any help is much appreciated.
    Ari

    Two things: Is there a document detailing manual removal of this JRE (and indeed others); you mention different 'builds' of the same JRE, this is the first time I have read that there are sub-versions/releases of a JRE. Where do I find out the available builds of this JRE and others and how they differ?

  • Help please. I've encountered some problem uninstalling my itunes

    This is what it says while trying to uninstall the other version of itunes.

    Not sure what the problem is, but you need to be uninstalling with Administrator privileges. Also, the standard Windows uninstall doesn't get everything; you should follow the instructions here: http://support.apple.com/kb/HT1925

  • Problem uninstalling Itunes/Quicktime/Apple products from my computer?

    I have never had a problem with Itunes before, but recently, when trying to transfer newly downloaded songs from my Itunes, to my Ipod, the songs wouldn't sync. A message flashed up saying that I needed to re-install Itunes because Mobile Device Support was out of date.
    When I tried to re-install Itunes however, my computer didn't allow me to do so. Instead I was presented with a message saying that I was unable to uninstall Itunes because Windows Installer was not properly downloaded on my computer. However, this problem only occurs exclusively in relation to Apple products installed on my computer, as I am able to re-install other programs.
    I've tried every online solution offered and nothing works.No matter how hard I try, I can't re-install Itunes. Please help - I NEED MY MUSIC.

    Instead I was presented with a message saying that I was unable to uninstall Itunes because Windows Installer was not properly downloaded on my computer.
    What's the precise text of that message please, km?
    Do you have a 32-bit or 64-bit version of Windows 7?

  • Problem uninstalling PC Suite

    Hi
    I'm running XP SP2 and PC Suite version 6.84 for my Nokia 7373
    I experienced a cable driver problem (or so I assumed. My phone was no longer being recognised by the suite. then it stop recognising the bluetooth connection as well) and tried to uninstall the suite. When I try to uninstall I get the message "Installation operation failed. This patch package could not be opened. Verify that it exists and that you can access it...blah blah"
    When I try the repair option I get "There is a problem with this windows installer package... blah blah"
    When I try to reinstall over the top I get "A network error occurred trying to read from file C:\Windows\Installer\Nokia\Connectivity_Cable_Driver"
    I'm in serious danger of throwing my pc out of the window. Any help?

    Hi kate74
    You could perhaps try clicking on "Repair" for PC Connectivity Solutions in Add/Remove programs firstly.
    If no success try using Windows Installer Cleanup Utility "msicuu2.exe" from Microsoft.com and run this. You need to select "PC Connectivity Solutions" and "Nokia Connectivity Cable Driver" programs. You should now be able uninstall it.
    Reboot your PC.
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • Problem uninstalling Acrobat 9

    I had a long expired trial version of Acrobat 9 on my computer. I may have inadvertently deleted the installer recently, and have run into propblems. Every time I try to open any file on my computer, Windows Installer wants to run the installer, but it can't find it, because a file called Acropro.msi is not available. I tried to uninstall Acrobat 9, but I got a message saying that it cannot be removed. When I realized the problem was likely due to having deleted the installer, I thought that, if I installed a trial version of Acrobat 10, it would include uninstallation of the old program. That didn't work either, because Windows installer again is looking for AcroPro.msi to complete the task.
    So, I now have a downloaded trial version of Acrobat 10 that won't install, and an old trial version of Acrobat 9 that won't uninstall, as well as a very annoying dialogue box that opens every time I try to open a file.
    Help. please!

    That probably won't go away without heavy surgery on the Windows registry. You'd have to manually delete acouple of keys like the relevant Adobe keys in HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall and other such places as well as the file type handlers in the HKEY_CLASSES_ROOT branch. Other than that the simple solution would be to reinstall Acrobat 9, then uninstall it...
    Mylenium

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