Problems Updating BB 8520 from SFR France.

HI! I have a bb 8520 and when i open it i get an SFR icon. I works just fine but i cannot configurate my email account because i have only the "...a work email account..."option available.
Also under the TCP/IP option in the advance options, I do not have nothing alse...when...i should.
I think all this isSFR fingerprint.
Oh, and I can't do an wireless update because i don't have that option available either.
Is there someone in this situation? Can anyone help me sayng what should i do to configure my email box?
   I do not have an blackberry plan with my Orange network. Is there an posibility to update my phone without it? I have unlimited internet traffic, also a wi-fi network at my home. I e-mailed my provider but...no answer from there.
  I heard about some trick when the vendor file from the descktop blackberry manager must be deleted. i dis...i tried a lot of methods but no result.
  Pls help! I need assistance.

Wow...you have something like 5 different issues all intertwined there...I'll try to decipher them and provide what I can, but given the convoluted nature of it all, I am sure I'll miss something.
First, email:
To use the proprietary RIM Push email capability, you must have an adequate data plan from your carrier. The carriers host BIS for their BB users. Typically, BIS is not available via generic data plans. Many carriers call what is necessary The Blackberry Data Plan. Whatever they call it, it is the carrier who delivers BIS to their BB users -- contact them for assistance. Once you have a BIS-capable data plan on your BB (at whatever fees your carrier will charge, btw), you will then have Personal Email added to the email setup wizard.
Since you say you don't have a BB data plan, that is the root cause of this issue...you must, or you cannot have email. Period. Generic data plans, even if "unlimited", do not provide you access to the enhanced and proprietary BB PUSH email services.
Second, Settings:
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! Given that you don't have a BB data plan, the Service Books likely won't work for they are part of that plan.
Third, Device OS updating:
Never never never never do an OTA update. Never. Period. They are dangerous.
Rather, always do a tethered update, via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
If you elect to use an OS package from other than your home carrier, then insert, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML
OK...that's only three...as I said, I'm sure I'll have missed something.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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