Problems updating CS4 trial to full version

Hello. I've searched and searched for a solution to this, so appologies if this has been covered. I have about a half dozen new Macs here at work. They have a fresh install of OSX 10.6. I installed Design Standard CS4 on each of them, but because I didn't yet have all the serial codes for that many computers (my boss had them on order), I installed the trial version on each machine. A few days later I received the additional serial numbers I needed. I went to enter the serial numbers at the prompt when you open one of the CS4 programs, but it's giving me the red cross to indicate that it's an invalid serial.
I've triple checked that the version I installed on trial matches the boxes the serial numbers came with and they do. Am I going to have to reinstall CS4 on all these computers? One of the computers has already had QuickCut installed (without my knowledge) so i'm concerned the process to install Quick Cut will be undone if I reinstall CS4.
Thanks guys!

I would suggest to contact Adobe tech support directly with matter relating to serial numbers. They can verify from their end if the problem has something to do with the S/N or otherwise.
Cheers
Hisham

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Updating from trial to Full version, can't get rid of Trial Overlay on the Video.

Hey guys,
I just bought the Premier Elements 11 full version and installed it. I had made a video on the trial, and was hoping that when I opened that in the full version, the overlay that says "Created with Adobe Premiere Elements" that hangs out there for the whole video would disappear. Is that not the case?? Is there anything I can do to the file what will get rid of that...or do I simply have to re-make my video??
Any help would be appreciated.
Thanks,
Ben

BenjaminGWS
Thanks for the follow up information on what you observed trying to get rid of the Premiere Elements 10 tryout watermark in the project.prel from that 10 version in the purchased Premiere Elements 11. You say that the watermark was not removed automatically by the purchased Premiere Elements 11. I had never heard "automatic" to be the case until I tried this myself with Premiere Elements 11, not 10, tryout and then the purchased Premiere Elements 11. Unfortunately, I do not have access to the Premiere Elements 10 tryout to make a comparative test between
Premiere Elements 10 tryout
Premiere Elements 11 purchased
vs
Premiere Elements 11 tryout
Premiere Elements 11 purchased
But I have seen my observation verified independantly by at least one other.
But there are a lots of things here that SG and Adobe need to help us clarify.
a. Can you really remove the watermark from the Timeline once exported as a file (.mov, .avi, etc) from the tryout or is he and Adobe referring to removing the watermark on files still within the project.prel file.
b. Classically SG has said to go Timeline Menu/Deleted All Rendered Files as the route in the project.prel of a purchased version to get rid of the watermarked video still within the project.prel from the tryout. The Rendered files are .avi files for SD project and .mpeg for HD project. It is my understanding that there is a fundamental difference between "Rendered Files" and "Conformed Video" files, the latter typically having the file extension of .mcdb. So, when SG says
"You delete the Media Cache by going to the Preferences (under the Edit menu on a PC) and, on the Media page, clicking the Clean button.
That should get rid of all of your render files -- and the watermarked video along with them."
I would ask him to revisit that statement. If you are doing anything with that directive, you are deleting conformed video files that are found in Local Disk C\Users\owner\AppData\Roaming\Adobe\Common\Media Cache Database Folder. That information is clearly available in the Media Cache Database dialog in that Common Folder. The "Rendered Files" are still alive and well with their companion .xmp files in the Adobe Folder (default Documents\Adobe\Premiere Elements). This is true for Premiere Elements 11 and 10 Windows 7 64 bit.
I do not see where the question that started this thread has really been answered. And the latest SG comment forces to ask for a clarification on that.
We will be watching for your results.
ATR

Trial to full version problem on lightroom mobile

I used a trial version of lightroom and lightroom mobile. within a few days of the trial expiring I used a credit card and bought a serial key from adobe.com to upgrade from trial to full version. but for some reason lightroom mobile on my iPads says my trial has now expired and i need to sign in with an id that has a paid version. i have already done that! how do i solve this problem? i can't use lightroom mobile yet i have full version on my desktop. please help.

In order to use Lightroom Mobile you must have a creative cloud subscription. Lightroom Mobile worked for 30 days because you are given a trial period. But beyond that trial, Lightroom Mobile cannot be used unless you subscribe to a creative cloud package. The most common one, I believe, is the one that includes Photoshop/Bridge, Lightroom and Lightroom Mobile for $9.99/month.

2 issues - Invalid Serial Number issue & Lightroom 5 Trial vs full version folder hierarchy question

Hello
not sure if I should split these two questions...
1 - Invalid Serial Number issue
I'm helping out a friend with their large photo collection and they bought Lightroom 5 and received the serial number but when we add this to Lightroom it states that it's invalid - I tried leaving it until the following week (I visit them weekly) and it still refusing the number - when I went into their Adobe account and took a look at downloads the option to download the full version is greyed out (or an x - I'm not sat on their computer right now so can't double check) but it wouldn't allow me to do anything so we just had the trial version.
anyone know what the issue is - shall I get them to contact Adobe to get them to take a look - I also had issues trying to find a customer support email address lol. (I seem to faffing with lots of websites/software/companies this week so getting a little frazzled!)
2 - Lightroom 5 Trial vs full version folder hierarchy question
This question is linked to the above i- I am wondering if the folders in Lightroom are different in the trial version vs the fully paid version.
I had set up some greeting card templates and contact sheet layouts for my friend and tried to transfer them to her computer but whilst, LR 'sees' the folders it just doesn't acknowledge the templates - I tried it several ways but I've not had that issue before so will that sort itself when I get the serial number fixed?
Thank you for any help or suggestions - hope you all have a good weekend :-)
Lenny

Hi Lenny, the two questions may be related but the trial is actually the same as the full version. I would suggest getting the serial number issue sorted out first. There have been known issues where a paid for product still shows up as a trial.There is not a lot the community can do. You need to contact Adobe directly using the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Lightroom
2. Serial number issues or activating my product
3. Click on the blue button: Still need help? Contact us – then click the button marked “chat now”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
Click here to get help now Contact Customer Care

HT201413 I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the sign that says this application has failed because MSVCR80.dll was not found.

I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the banner that says this application has failed because MSVCR80.dll was not found. anyone have a fix suggestion? thanks

Click here and follow the instructions.
(98724)

Are there any free OLDER VERSION dreamweaver downloads, not trials; but full version downloads?

Are there any free OLDER VERSION dreamweaver downloads, not trials; but full version downloads?

Nothing from Adobe is free beyond the 30 day trial. If you want free software, you'll need to look at plain HTML editors. See link below for options.
http://webdesign.about.com/od/windowshtmleditors/tp/free-windows-editors.htm
Nancy O.

Adobe Flash Pro CC Trial or Full Version?

I have no idea if I installed a trial or full version is there anything that appears in the opening start menu that says its a trial?

There will usually be some form of indication that you are using a trial version. If you did not purchase anything you can be fairly sure it is a trial regardless of whether or not there is an indication.

Lightroom: upgrade from trial to full version, how to enter license key?

I installed Lightroom from Creative Cloud (CC) trial on Windows 7 Pro, 64-bit. The version is LR 5.6. I do not want CC, so I purchased the full version of LR on DVD. I was going to reinstall LR from the DVD, but see that it is only version 5.2. I have already done a fair amount of work with the trial LR 5.6 and am worried about losing the catalog that I have created.
So I thought I could apply the full version license key to the trial install, but there is no place to do that within LR. When I bring up the CC master application it shows that I have 5 days left with LR, but still has no way to apply a license key.
I had a very long and frustrating chat session with tech support. In the end I was advised to uninstall the trial, then install the full version. I might be able to download LR 5.6 full and simply install that.
So let me summarize my questions:
Is there any way to apply the license key for standalone full version of LR to the trial version that was installed using CC?
If I uninstall trial version, will I be able to install LR 5.6 download and apply license key?
If I cannot install from download and instead have to install from purchased DVD, will version 5.2 be able to import the existing catalog? Will subsequent upgrade(s) to 5.6 go smoothly?
What about the catalog? Will the existing catalog simply be found during a new installation? Or do I have to manually import?
I've found the community help in the LR forum to be very good - and that is why I am abandoning ACDSee after many years Thank you all for your help.

You should just uninstall what you have installed for LR 5.x, now, then download and install the LR 5.6 update from the Adobe Updates page, and enter your standalone serial number, and things should pick up where you left off.
You might want to go into LR’s preferences (if LR is still opening for you) and see where the catalog (.lrcat) file actually resides on your computer in case you have a problem and have to double-click on that .lrcat file to open your catalog, but my experience is that nothing will seem different after you’ve installed the new version other than the version number will be newer. The preferences, catalog, and pictures are somewhere different than where the program is installed so uninstalling and reinstalling shouldn’t affect any of it.
LR 5.6 update is here: http://www.adobe.com/downloads/updates/
FYI, the CC-LR is licensed by logging into CC, the standalone version is licensed by entering a serial number. That is why you have to uninstall the CC_licensed version and install the non-CC-licensed version.
It also probably wouldn’t mess anything up to install LR 5.2 from the DVD, but then you’d have to turn around and immediately download the LR 5.6 update, anyway, and it would waste time, so why not start with the latest update. The update is a fully function program, not a patch to an existing program. It’ll either find your existing licensing information if you’ve already entered the serial number or ask for a serial number if it doesn’t find anything—which sounds like your situation.

Problems trying to load a full version of office home and student 2010

I am trying to load office 2010 but it will not load, It just keeps saying its a trial version. I rang microsoft and they told me I have to un install the trial version installed on my touchsmart 310-1025a.
Apparently it is put on there at manufacture stage. Can anyone tell me how to uninstall the trial so that it will let me use my full version. thanks

Hi,
jacquitos wrote:
I am trying to load office 2010 but it will not load, It just keeps saying its a trial version. I rang microsoft and they told me I have to un install the trial version installed on my touchsmart 310-1025a.
Apparently it is put on there at manufacture stage. Can anyone tell me how to uninstall the trial so that it will let me use my full version. thanks
This article from the Microsoft knowlege base has a few different ways to uninstall it. There is also a Microsoft Fixit utility specifically for Office 2010.
Best regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Aperture trial to full version

I have been using the aperture trial for 26 days, and I'm gonna get the full version, my question is, should I get the box, or the activation code. I ask this because I have some projects set up as well as a vault and I don't know if when the trial ends, I'll lose this stuff. Will that happen...also, is the documentation that important? I bought the Apple Pro Training series book, Getting Started with Aperture...do I need everything else that is bundled? Thanks
1.83 ghz 2gb RAM MacBook Pro 100gb hd + 250gb external hd Mac OS X (10.4.6)

And if all else fails, just backup ApertureTrial.dmg to a CD. (132MMB dmg will fit on a 700MB CD easily) That's version 1.5.0. Then just download the update and you're back.
Actually you might be able to download the updater as a standalone and back that up on the same CD.

Trial to Full Version: Still have black bar across project...why?

I just downloaded the full version of Premiere Elements 9 for my Mac. The project I had created with the trial version I was led to believe would cease to have the black bar across the video once I downloaded and installed the full version. The black bar still exists. Is there something else I need to do to get it to go away?
Thanks,
-John

Hi
Seleting "Timeline > Delete Rendered Files" hasn't worked for me - the black line is still there.   Now I've done it, the "delete rendered files" option has greyed out so obviously Elements think it's done what it can.
Im using Premiere Elements 9 on Windows 7.   Could there be anything else I need to do?
Other info:
I'm using A Dell Pavilion hP Laptop with i7 Q720 1.60 GHz and 4GB RAM
My project uses MPG4 fles covnerted to AVI format but still with MPG4 codecs in (haven't figured how to sort that one out yet despite great help here...)
My Project is set up as DV - NTSC.
Workflow - haven't used any transitions or anything. One single mp3 on one track (although slip up 8 or 9 times to stop slippage), with hundreds of 2-3 second video clips (as above) on 3 video tracks.
Anything else I can tell you?
Really hope you can help as I've just spent about 8 hours on this project!
[EDIT - could it have anything to do with the fact that I have been rendering clips as I went along (I had to as I was having trouble with file formats). If so, there is there any way of "re-doing" a project, or do I have to start again from sratch?   I guess the auto-saves won't help me as I've been rendering every 30 secs or so.]
[EDIT 2 - problem solved (after a very worried hour!).   I removed all files from the organiser and then brought them all back in, and that did the trick]
Cheers
Oli

Update from trial to full

I want to purchase the full version after using my 30 day trial. I am not able to complete order in the app store as it states the app is already installed and askes to check for updates in Apple menu. No updates are available and I am not sure what to do next, any advice would be greatly appreciated.

Hello Andrea,
to be able to download the full version from the AppStore, you first need to delete the trial version from the Applications Folder, but keep your current Aperture Library. Then you will be able to upgrade to the full version.
Regards
Léonie

Trial and full version

I have had the trial for 2 days and really like it. I would rather buy the retail version so I can have the manual and the DVD (or CD) rather than just paying for the serial number online.
Once I have the software should I uninstall the trial version and then load the retail full version from the DVD (CD)...or just take the serial number off the retail version I will buy tomorrow at the apple store and authorize the trial version. I don't have anything on the program yet that cannot be deleted. I just took some random pics to test it.
I guess my question is: would the retail version be a cleaner install.
Thanks

Retail version and Trial are binary identical at a given version level, so there is no point reinstalling. You may want to download the latest update (2.1.3 combo update) from the download site if the trial version is older, after entering your serial number. I tend to prefer the download approach although I've only had one hiccup that may have been due to swupdate.

I just purchased the upgrade from trial to full version. It does not work. It asks for my orginal serial key and when I paste in the trial key it says invalid??

Downloaded trial and then purchased the activate the full version option. The activation keys don't work. It wants an 'original' key. When I use the trial key it rejects it as invalid! Have I just been robbed of 75 quid?

lanceblack,
You know, I had seen your similar post in other forum with same issue. This itself is confusing for other participants including myself to keep track of forum discussion regarding same issue.
It would be nice if you keep your issue in proper forum in one place, less confusion for others.
Corky02 said better than I did yesterday. I am not quite sure why or what impresssion that you'd easily upgrade from try-out app into full-license. For many people are aware that what it means or what does this having to do with upgrading qualification with any applications. Why did you think you would get to upgrade that easily from trail try out app to licensed one?
I don't think the Apple's ads are misleading. I just think you got yourself confused. Sorry I can't help you. IF I am Apple employee, I would love to help you and get this resolved for you. I am just one of those participants helping others.
Once again, I am sorry that you get your view all wrong and lead into thinking that you are entitled to do so. But you need to understand that once if you had purchased a full license app from try-out app. Most people know what does that mean with try out app for the first time. And most people know that if they wish to purchase an application, this means purchasing a boxed (or electronic downloaded file) from Apple retail store (or online store). Plus, new venue at Apple offering Mac App store. I think that is a little confusion for some people who are not familiar with the difference.
I do believe that if you purchase from Mac App store, it doesn't require to put in license serial number. I think it is a different approach for some reason. I had bought some other Mac apps (not Aperture) from Mac App store few times. I haven't purchased Aperture updated version straight from Mac App store online. I bought mine from Apple retail store in Canada in person.
I still don't understand why you still think Apple is misleading you all the way. I don't think it is. In case if you haven't notice... there is way for you to get in touch with Apple called Apple Support Express Lane. Give it a try.

Moving from trial to full version - any precautions I should take?

My Aperture 3 trial is almost up and I've decided I'd like to purchase the full version from the Mac App Store. Because this involves deleting the application, and installing a newly downloaded copy from the store (instead of just entering a serial number to authorize the software), is there anything I need to do as a precaution beyond backing up my library to a vault?
Some notes about my set-up:
1. My images are referenced, and I have a vault of my library backed up to the same drive as my masters (which are also backed up to yet another external drive).
2. I have imported about 6,000 of my images so far and have performed a lot of keywording, organizing and rating, and have made a lot of adjustments.
3. My wife has her Facebook account set-up and a number of albums created which have comments from her friends, etc.
4. I am running OS X Lion 10.7.2 and Aperture 3.2
My biggest concern is accidentally overwriting or erasing information when installing a new copy of Aperture. Should I back up my preference files or anything like that? Or will the new version look to the preference file already created by the trial? Will my presets and ratings get wiped, or are they saved in the library? How about the Facebook data? Will it stick with my library, or will the full version need to be authorized again? I'd hate for her to lose all of the comments and such on the albums she's put together. Should I get her to de-authorize Aperture before reinstalling, or will this cause more problems?
Thanks in advance!
Doug

The one thing I can;t comment on is the Facebook aspect of this. Aside from that:
You seem to have it pretty well covered. In addition to the vault I would make a straight copy of the Aperture library. The trial you are running is 3.1.3 correct? In that case the first thing that will happen when you get 3.2 running is it will want to upgrade the library. The vault too will need to be upgraded. These go OK most times but if something did get messed up, you might have problems recovering from the vault.
You shouldn't need to worry about overwriting the library. You wiil be deleting the application from the Apllications folder. No need to do anything with the library. When you get the new version in and open it it will see the location of the library from your preferences file and open it. Should this not happen for some reason Aperture would make a new empty library but under no (normal) conditions would it overwrite a library. If this did happen for some reason you would just need to point Aperture to your original library.
Like I said I'm not really sure what will happen with Facebook. The whole Aperture web sharing thing is a bit of a kludge (imo).
So you should be fine with Aperture and your libraries, Facebook, well...
good luck.

Problems updating CS4 trial to full version

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