Problems updating Elements 9 to Elements 13. [was: Now What??]
I purchased an upgrade for PSA elements 9 to 13. I downloaded the file then the exe file. I ran the exe file which un zipped my download. Before it was complete, I was told that a windows download was pending and I should complete that and restart my laptop. I did that, but now what? How do I replace my elements9 with 13? where do I get the exe file? This seems to be a pretty poor when of doing things! Can any one help me?
you should download both the exe and matching 7z files to the same directory. then click the exe.
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
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My Mac has Snow Leopard 10.5.8. I want to install Mtn. Lion. Apple says I first need to install SL 10.6.8 and that it'll be available at Software Updates. It isn't (and I've installed every software update I can pull up.) Now what?
10.5.8 is Leopard. 10.6.x is Snow Leopard.
Upgrading to Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
If you need to purchase Snow Leopard you can still purchase a copy from Apple's online store's telesales agents.[1-800-MY-APPLE (1-800-692-7753) or Customer Service and Sales Support at 1-800-676-2775.] Ask for a Sales Representative.
Third-party sources for Snow Leopard are:
Snow Leopard from Amazon.com
Snow Leopard from eBay
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store.
If you need to purchase Lion call 1-800-692-7753 or 1-800-676-2775. Ask for a Sales Representative. They will check your Apple ID, and email you a code and instructions. The cost is $29.99 (as it was before) plus tax. It's a download.
Be sure your computer meets the minimum requirements:
Apple - OS X Mountain Lion - Read the technical specifications.
Macs that can be upgraded to OS X Mountain Lion
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
Are my applications compatible?
See App Compatibility Table - RoaringApps - App compatibility and feature support for OS X & iOS.
Am I eligible for the free upgrade?
See Apple - Free OS X Mountain Lion upgrade Program.
For a complete How-To introduction from Apple see Apple - Upgrade your Mac to OS X Mountain Lion. -
Igot new iphone it had a problem of sleep/off button not working i replaced from care. now the replaced product had a problem that home button not working properly now what i want to do
Hello, krishna kumar.j.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing and issue with your Home button. Here are the troubleshooting steps when experiencing this.
Get help with buttons and switches on your iPhone, iPad, or iPod touch
http://support.apple.com/en-us/HT203017
Cheers,
Jason H. -
I keep getting the message You need a newer version of Pages to open this document. but I don't have an update available in app world. I did the update but it doesn't seem to be registering on my macbook pro. Now I can't open any of my documents as I keep getting this message. Now what???
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I did an update to the 1os7 and now I recieve my wifes text that she reiceves and the text I send out comes right back to me as the recipent..How do I fix this.When updating it said I was using my wifes apple ID
Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya. -
when i tried to update my Iphone 4 (software version:4.3.3) it gives me a message that i cant update my phone because the Firmware file was corrupt.
can you help me to solve that problemWelcome to the Apple community Kobra.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
Updates and downloads are frozen. Now what do I do?
I have about 3 App updates and one download that are just sitting there saying "waiting...". It's been that way for the last couple of hours. I have tried powering off and on. I have tried connecting the sync cable and downloading the updates, etc. from my laptop. They downloaded. I synced, but the those same Apps are just sitting there saying "waiting...".
My other Apps work. Apps that use wireless can use it fine.
My iPad has a 14GB capacity. About 8+ is in use and 5+ is free. I updated to the iOS 5 last week.
What now?pjl123,
Not sure if this is going to be readable. It looked weird after I posted it.
Now we are getting somewhere. That WAS helpful. At first when you said "iTunes" I thought, "Oh, no, this guy hasn't even read the problem. There is no iTunes on my iPad. iTunes is on my computer, and I know the problem isn't there."
But you sure sounded like you knew what you were talking about, so I went looking. I clicked on the App Store icon and looked around. No problem there. Then I thought about the "Music" icon. Wasn't that named iTunes before the update or was it iPod? I don't remember.
Lo, and behold! I clicked on Music, then on Store. There was a red cirlce with a number 5 siting on top of Downloads. I went in there and paused those downloads. I went back out of all of that and looked at the App whose update was previously frozen. It was sitting there completed.
I went to Purchases and chose an old App that I had not yet downloaded. It downloaded with no problem.
But I still had those downloads that were stuck, and there was no way to abort them; I could only pause or restart.. Drawing on previous advice from Demo, I double clicked the Home button, closed Music and iTunes, and did a two button restart thingy. (It might have helped that downloads were set on pause.) When I restart I went into iTunes (oh, found an icon for that, btw, that I hadn't previously seen...duh!) and restarted one of the downloads. It downloaded. So I took them one by one. They have all downloaded, except for two downloads having to do with the Economist Magazine.
HERE IS THE PROBLEM (I think)
I have an App for the Economist Magazine. They evidently have done a complete app replacement rather than an update. I think I no longer have the app that these issues are trying to download to. Could that be the problem? The downloads in question are called "Syria's Crisis" and "Babbage: November 16...". So I guess you would consider them documents that are somehow linked to a defunct app. I'm just speculating.
So now the question is: How do I get rid of these two stuck downloads.? Keeping them paused will probably solve my original problem, but I would like to clear them out.
Thanks guys for your help. pjl123 - Correct answer. Demo - Helpful answer (qutting App Store and restarting)
Message was edited by: BruiserTom because the formatting shows up completely weird. -
My iPhone 4 bricked while updating to 7.1.1. Now what?
I did the update on WiFi. I'm stuck with connect to iTunes screen. Absolutely outrageous, very curious to see who goes down for this...
"Issues"? Seriously? Like theirs, they updated and it does nothing.
Mine just cycles through the apple logo, and then off again. Tried to update wirelessly. Plugged in to the wall for power. iTunes doesn't even recognize it. Now it is a paperweight. -
ok - my ipod touch is stuck on the itunes screen. Have tried shutting it off, plugging it into my windows computer, and it does recognize that it's there. it goes to restore mode, then immediately goes to restore and update. then back to restore mode, then an error message. don't know where to go from here, any suggestions?
Try here:
iOS: Not responding or does not turn on
iPod touch: Hardware troubleshooting -
Moving a design from Photoshop to DW [was: Now What??]
Hi All
Well I finally was able to design my home page in Photoshop, slice the image, save it as HTML and open it up in Dreamweaver.
http://homesalescfl.com/test/index
When it comes to adding new pages I am a little confused about a couple of things:
How can I make the main body (text area) flexible in length to accommodate more content on various pages, without having to create numerous individual pages?
When saving each page as HTML in Photoshop it creates a new image folder along with the HTML. What is the best way to manage these folders?
Thank you!
George C.
[Subject line changed by moderator to indicate nature of the question]When it comes to adding new pages I am a little confused about a couple of things:
How can I make the main body (text area) flexible in length to accommodate more content on various pages, without having to create numerous individual pages?
This is going to be the difficult part of coding up the page unless you are very familiar with css and the use of background images, and repeating background images.
I'd suggest going with Zabeths' suggestion of using a scrolling div, so that if you have more content on the page than the current height allows, that area just scrolls.
However, be aware that the content hidden in the scroller until it becomes visible will not be 'printable' by the viewer, if that is an important consideration for the site (many business sites, do want some of their pages printed).
The current page has been built using a heck of a lot of AP Divs - typical of a graphics program spitting out html. A graphics program should never be allowed to write html code, it's overfloated, very fragile and can break in various browsers. For example - and this is too bad actually, I've seen worse, increase the magnification of the design a few notches in IE, and you'll see white lines floating through various areas of the site. In some cases, the text can actually break out of all the containers.
Some tutorials that may help:
1. Very important first step - Defining a Site in Dreamweaver:
http://kb2.adobe.com/cps/140/tn_14028.html
http://www.adobe.com/devnet/dreamweaver/articles/first_website_pt1.html
2. TAKING FIREWORKS (or Photoshop) COMP TO DREAMWEAVER:
http://www.adobe.com/devnet/dreamweaver/articles/dw_fw_css_pt1.html -
Update failed with message U44MIP7. Now what?
Creative Cloud showed an update for PS CS6. I tried to update and it told me to close the program. I did so and the update failed. Subsequent attempts have also faile. Finally I get an error message U44MIP7. What does that mean and how do I update the program?
This means that the update has failed to be applied. Depending on what update you are trying to download you can try downloading the update directly from the product update page. You can find more details at Installation failed. Error U44M1P7 | Updates - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html.
Also if the update continues to fail or if a direct download is not available then please follow the second part of the referenced document in regards to reviewing your installation logs. -
I haven't updated my iPhone 3G for a long time because i had an iPhone 4, which i actually lost, so i wanted to update my 3G device with the latest software but my question is which firmware i will "get" because actually the latest update isn't compatible with 3G devices or am i wrong?
The latest firmware [4.3.3] will not install, so the "Restore" function will write 4.2.1 and nothing later. The restore is related to the iPhone that is currently attached to iTunes not the missing iPhone4; your backup files for iPhone4 will not be used. It will be as if you are setting up the iPhone 3G from the beginning.
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Tried to install Elements 12. It said to uninstall and try again as it couldn't open. Remembered I have CS6 on there so I uninstalled that, then tried to uninstall Elements 12 but now Elements 12 cannot be completely uninstalled. Now what should I do?
Just tried putting the disc in, clicked on "install" and it attempted to uninstall the program but again failed so now I can't install it at all. Anyone know the phone number for Adobe so they can help me? They of course don't post it on their website. :/
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Error "There was a problem updating your account" and now I can't use editor.
I've owned my adobe for 4 days now and yesterday I tried opening/editing a photo and it froze up and now will not allow me to do anything because of the error "there was a problem updating your account". After 4 phone calls of waiting a total of 74 minutes now, I'm a little disappointed at my new purchase & just need help. Anyone???
It's a rare day when Windows comes up with an actual solution to an error.
So, the editor is still shutting down but the message is now a general "an error has occurred and Photoshop Elements needs to shut down" message?
See if a reset of your application preference file fixes it.
Fastest way to reset preferences when using Windows:
http://graphicssoft.about.com/od/pselements/ss/10tipspse7_10.htm
Also it's good to look at what the splash screen is saying as it crashes. Usually, it's a good clue.
If by chance it crashes when reading twain, see this:
http://kb2.adobe.com/cps/408/kb408850.html
Edit: Added the link to Photoshop Elements 7 Windows Vista Editor Troubleshooting Adobe Doc.
http://kb2.adobe.com/cps/405/kb405398.html -
My computer updated to Windows 8.1 and now photo organizer won't open in my Elements 12.
Windows automatically updated to 8.1 and now, the Elements 12 that I bought to work with windows 8 won't load the Photo Organizer at all.
I have exactly the same problem!
I am attempting to run Photoshop Elements 9 Organizer on a Windows 8.1 OS and have entered the "DirectX is installed but cannot be initialized" HELL! Per the suggestions of many, many other users apparently residing in this HELL with me I have a) clicked "off" and reclicked "on" the "Turn Windows Feature On & Off / Legacy Systems / Direct Play" option and b) verified that "Windows / System 32 / quartz.dll" seems to be a legitimate file at 1.49MB and c) rebooted my computer so many times my boots are getting worn out and d) uninstalled and reinstalled Photoshop Elements twice. Does anyone here have any other suggestion or fixes for this apparently common and widespread Adobe problem that renders Photoshop Elements about 50% unusable? Thanks.
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