Problems updating extension manager

I keep getting this error code
Extension Manager 6.0.8 Update
Installation failed. Error Code: U44M1P7
I'm running CS6 still.

See if this helps:
Can't apply Extension Manager CS6 update | Mac OS

Similar Messages

Problem to update Extension Manager

Problem to update Extension Manager 6.0.7
Errore Code: U44M1P7
MAC OS X 10.8.4
For 4 times I contact via chat the support but someone answer me and tell Please wait while I transfer the chat to the appropriate group.
But nobody taka care me of the problem!

Nereis can you please check your installation logs for error messages? Please see Troubleshoot with install logs | CS5, CS5.5, CS6, CC - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to locate and interpret your installation log files. Please feel free to post any specific error messages you discover to this discussion.

Unable to update extension manager 6.0.5 of CS6

unable to update extension manager 6.0.5 of cs6

Do you receive any error messages? Which operating system are you using?

Update: Extension Manager 6.0.5

I'm trying to update extension manager 6.0.5. After downloading, the installation fails. The installation error code is U44M1P7. Any suggestions?

Hi Michael,
Please go through the mentioned link: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

Error updating Extension Manager

I had a trouble while updating Extension Manager 6.0.8. Every attempt failed and appears the same error code: U44M1P7. Can you help me with this?

Hi GutoRolim.
I have heard of this occuring after some kind of cleaner utility removes some of the language files. You might try the suggestions here:
http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html
Hope that helps,
- Dave

How do you update Extension Manager CS5 for Lion?

I can't get the Extension Manager update to work since I installed Lion on my Mac. What do you do to stop this error:
Adobe Extension Manager CS5 5.0 Update
Adobe Extension Manager CS5 has been moved or deleted improperly. Please launch or reinstall the application to update the location and try again. To remove the product from the system, please uninstall product using the aliases under "/Applications/Utilities/Adobe Installers"
I've tried re-installing it & that does no good, I get the same message. How do I upt AEM CS5 on a Lion Mac?

Can you uninstall Extension Manager successfully? Was it still in file system after the uninstallation? Can you reboot your Mac and try again?
You can also check installation log files of Extension Manager in /Library/Logs/Adobe/Installers. Try to find any clue for the issue, or paste the content here.
If all of these still do not help, you may need to do more:
1. Back up all files stored in Adobe product directories. This may include custom plug-ins or profiles you have installed.
2. Uninstall all Adobe Create Suite products.
3. Download Adobe Creative Suite Cleaner Tool from http://www.adobe.com/support/contact/cscleanertool.html, and following steps in the page to clean your system.
4. Reinstall all Adobe Creative Suite products.
5. Update Extension Manager with http://download.macromedia.com/pub/dw_exchange/extension_manager/mac/A dobeExtensionManager_5_0_2_mul_AdobeUpdate.dmg

I cannot update Extension Manager CC

Hey guys,
I cannot update Extension Manager CC (always update failed).. Anyone can help me?
Thanks in advance!

Moving this discussion to the Creative Cloud Download & Install forum.
Joseafernandez1 what specific error message are you receiving? Also which operating system are you using?

Problem with Extension Manager 5.5

I updated Extension Manager to what I think is the last versionWhen i try to install Dashboard extension from Kubota, I get a message telling that my version of Photoshop should be between 12.0 and 13.0.1My current vesrion of Photoshop is
Version Adobe Photoshop : 12.0.4 (12.0.4x20110407 x64Furthermore, when the panel for Extension Manager is displayed, no product is listed (even Photoshop) !Any idea ? Thanks

Thnaks
I've done it .... and it works
I can now use the "dashboard" extension from Kubota
I'm not familiar with this process, so another question : as it seems there
is also an Extension Manager for CS5.5, should I
- Download it and install (in this case would my ormer extension still work
- "Update PhotoShop to CS5.5 (but it says I have the latest updaytes) and
Extension Manager to CS5.5
Thanks again Have a good day

Various problems using extension manager with command line

Hello all,
We are installing our plugins to CS4/5/5.1 version of Adobe Photoshop as part of our installer and allow the users to select specific versions of Photoshop to install the panel for. There are a few old problems that I wanted to rant about for quite some while and now with a whole bunch of problems that the 5.1 update introduced I feel I just have to voice them. I will limit it to PC only as it seems to be the most troubled platform
#1 As we cannot install our plugin only by using the Extension Manager (simply because it cannot handle all we've to do upon the installation) we have to run commands from within the our installer, non-interactively, of course.
The interface to command line installation is xmancommand.exe (or "Extension manager (Version). exe" - not sure whether it makes any difference. ). Now the first question is how to find this executable on the target machine, from an installer. Users may specify different locations to install the Creative Suite and it certainly does NOT have to be C:\Program Files\...(or %PRGRAMFILES% in general). ATM we are using an odd place in the registry to to find the path to the most recent Extension Manager but first its sometimes overwritten by another installation and in any case it only shows ONE version of the extension manager which of course cannot handle other versions (see #2)
#2 Why the most recent version of Adobe Extension Manager (5.5) cannot install the extension for 5.0? Well, install it actually does, however its disabled for CS5 and it seems that the only way to enable it on this platform is to find previous (CS5) extension manager and to enable it. Oh, actually no - it doesn't work! The only way that I found here working is to find CS5 extension manager first, install the extension there and then use CS5.5 extension manager to enable it. Why do I need both utilities to manage my extensions?!
#3 The program is severely lacking in documentation AND it doesn't produce reasonable output messages, so determining what it can actually support is a puzzle. For example, why "Dreamweaver CS5" is a correct product name and "Photoshop CS5" is not (don't different teams talk to each other)? Ok, lets forget the consistency, but how do I make the utility output the list of all products it supports, in their magic token form that it will actually be understood if passed in in the command line? By trial and error? This menthod btw is also extremely painful: nany times when specifying wrong parameters the program doesn't provide any output and just shrugs "whatever, go figure it yourself"...
#4 Why the only way to enable/disable an extension in Photoshop seems to be using magic "productfamily" keyword that is not even listed on Adobe's help page for command line options (here: http://help.adobe.com/en_US/extensionmanager/cs/using/WSB4845EDD-14E5-476a-B749-FF328830D1 4F.html).? E.g. "xmancommand.exe" -suppress -remove product=Photoshop extension=OurExtension" will ALWAYS fail with a lovely "'Photoshop is not supported by Extension Manager CS5.5." error; I've tried "PhotoshopCS5", "Photoshop CS5", "PhotoshopCS5.1" "Photoshop CS5.1", "Photoshop-12" (mentioned in examples section in http://help.adobe.com/en_US/extensionmanager/cs/using/packaging_extension.pdf ) and a whole bunch of other permutations - none seem to work (see #3). Magic "productfamily=Photoshop" does work. But then it only aims the current version ("CS5.1") and I need it to work for CS5 (I'm not even mentioning CS4...."). Would there be any suggestions?
Really, the question is, how do we, third-party developers, are supposed to interact with the command-line utility without knowing where it is, what product names is capable to work with and without being able to target specific platforms (i86 vs x64 anyone (http://forums.adobe.com/thread/672537)? CS5 vs CS5.1 (above)?). I don't know what your test cases are for the command line tool (if any!), but this is simply insane, folks, simply insane.

I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
1. You can use BridgeTalk API to ask specific version of Extension Manager to do something. There is sample in packaging_extension.pdf about this. You don't need to know the installation path of Extension Manager. One thing to note is that the value of bt.target is version specific, i.e. "exman-5.0", "exman-5.5" send this message to different version of Extension Manager, so you can change this value to install/enable/disable/remove extensions using different version of Extension Manager. More detailed documentation of BridgeTalk can be found by clicking "Help" menu then clicking "Javascript Tools Guide CS5" in "Adobe ExtendScript Toolkit CS5".
2. Specific version of Extension Manager only manage extensions for corresponding version of product. You should use Extension Manager CS5 to install extensions for Photoshop CS5. The reason that the extension you installed for Photoshop CS5.1 using Extension Manager CS5.5 is displayed for Photoshop CS5 in Extension Manager CS5 is that two versions of Photoshop specified the same directory for Extension Manager to manage extensions. This is a defect and will cause some problems if multiple versions of Photoshop co-existed in one machine. But "to find previous (CS5) extension manager and to enable it" should work for you, I guess you use command line to enable it and specify wrong product name (see #3) so that it doesn't work.
3. When using command line, you should specify "product" attribute with the name displayed at the left panel of Extension Manager. So "Photoshop CS5 32" is correct. Remember to enclose it with double quote because of existence of space character.
4. As above mentioned, use display name of Photoshop, and call proper version of Extension Manager by BridgeTalk.

DW CS4 with Windows 7 - problems with Extension Manager

Hi
I am new to this forum and have searched to see if anybody else has had this issue but can't find it.
I have recently installed CS4 on a Windows 7 laptop. I had originally downloaded and installed it on an XP laptop where it was all fine.
I had some problems with installation with the unlocking of the serial number on the new laptop - this was resolved by Adobe support.
However now I am trying to install extensions and get the message that the Extension Manager is unavailable and I have to re-install.
I have tried to contact Adobe using the Support portal but my post has been there for 4 days and I have had no response. I have just tried to call and after 12 minutes of being on hold - when the wait time was supposed to be 1 minute - I gave up.
Can anyone help with this. Does this mean an uninstall then re-install again? In which case I will have the same serial number issue that I had before. Or is there any other way I can install the Extension Manager?
Would really appreciate any help.

I had a somewhat similar experience with the 4.2.1 upgrade with my computer. With my Q6600 running at 3.2 GHz, Vista x64 and with PPro CS4/4.1 update, I ran the PPBM4 benchmark and scored an 83.8. I then installed Win 7 x64, clean install etc… and re-ran the PPBM4 benchmark, with the same 4.1 update and with all system configurations the same as before, my score improved to 68.8, fantastic! I was very impressed with Win 7 x64.
This was short-lived because I updated PPro from 4.1 to 4.2.1, re-ran the PPBM4 benchmark and my score fell to 83.1 seconds, not impressed with the 4.2.1 update as far as this benchmark was concerned. I replaced the Q6600 with a Q9450, also over clocked to 3.2 GHz and with Win 7 x64, ran the PPBM4 benchmark and scored a 68.1; I got back everything I had lost in system speed from the 4.2.1 update plus some.
The Q6600 does not have the SSE4 instruction set while the Q9450 does. Perhaps the 4.2.1 update benefited CPU’s with SSE4 while those CPU’s without it, took a performance hit, just a guess.

Problem using extension manager CS5 with command line

Hi All,
I had posted my question here : http://forums.adobe.com/message/4695419#4695419, but was advised to do so here as well..
I have a requirement to get the path of all the installed Extension Managers on any Windows system for the purpose of installing an extension.. I thought, there would be no problem in getting the path from the registry. There was no problem in Win XP, but the same does not work for Win 7.. I googled, and found alternate ways to get the path.
Here is the link : http://forums.adobe.com/thread/851359. I followed the instructions in this post, but failed to get this working for CS5 as mentioned in my previous thread... No problem for CS5.1 and CS6.. Why is that?
I want to get this working for CS5, CS5.1, CS6... How can I get the path of all the Extension Manager versions installed on a Windows system?
Please refer to the following screenshots to get a better understanding of my problem,
I created a jsx file named "Result.jsx", which I saved in my D drive, with the following code,
resultFile = new File("D:/result.log");
resultFile.open("w");
resultFile.write(BridgeTalk.__diagnostics__);
resultFile.close();
If I run this directly from ESTK CS5, there is no problem, and I get the result.log file. I tried to execute this script via command line as shown in the screenshot,
On executing the above, I got the following error,
What is going wrong?
Please help!

I am sorry for the poor documentation of Extension Manager which causes you so much trouble.
1. You can use BridgeTalk API to ask specific version of Extension Manager to do something. There is sample in packaging_extension.pdf about this. You don't need to know the installation path of Extension Manager. One thing to note is that the value of bt.target is version specific, i.e. "exman-5.0", "exman-5.5" send this message to different version of Extension Manager, so you can change this value to install/enable/disable/remove extensions using different version of Extension Manager. More detailed documentation of BridgeTalk can be found by clicking "Help" menu then clicking "Javascript Tools Guide CS5" in "Adobe ExtendScript Toolkit CS5".
2. Specific version of Extension Manager only manage extensions for corresponding version of product. You should use Extension Manager CS5 to install extensions for Photoshop CS5. The reason that the extension you installed for Photoshop CS5.1 using Extension Manager CS5.5 is displayed for Photoshop CS5 in Extension Manager CS5 is that two versions of Photoshop specified the same directory for Extension Manager to manage extensions. This is a defect and will cause some problems if multiple versions of Photoshop co-existed in one machine. But "to find previous (CS5) extension manager and to enable it" should work for you, I guess you use command line to enable it and specify wrong product name (see #3) so that it doesn't work.
3. When using command line, you should specify "product" attribute with the name displayed at the left panel of Extension Manager. So "Photoshop CS5 32" is correct. Remember to enclose it with double quote because of existence of space character.
4. As above mentioned, use display name of Photoshop, and call proper version of Extension Manager by BridgeTalk.

Updating Extension Manager 6.0.5 for Photoshop CS6 Mac

I just ran an update on Adone Application Manager and received the folloc error:
Extension Manager 6.0.5 Update
Installation failed. Error Code: U44M1P7
I changed the permissions of "Adobe Extension Manager CS6" to read and write.
Noticed an Adobe folder in Applications. Changed the name to Adobe old, thinking perhaps it was an older version from CS4. But no luck.
Any assistance, much appreciated.

See if the following help:
U44M1P7 - Updates :
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS :
http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manager-update.html

Cannot Update Extension Manager to 6.0.8. Installation failed. Error Code: U44M1P7

Having trouble updating this through MacKeeeper and through Adobe Application Manager on my Mac. Any ideas what I can do to make this update stick? It gets to 99% update during installation then comes up with the error code. Not affecting my programs (PS5, Lightrrom 5, Flash). Not sure what the update is related to, maybe some conflict with PS5? I have Extension Manager 5.0, 5.5 and 6 listed in my Apps. Any help would be appreciated!

I guess the most possible reason is that MacKeeper deleted non-English resource files in Extension Manager CS6 package file. Extension Manager CS6 doesn’t conflict with PS5 or other versions of Extension Manager.
You can delete Extension Manager CS6 installation folder manually, then download Extension Manager 6.0.8 installer from http://www.adobe.com/exchange/em_download/em6_download.html and install it. Then you will have the latest version installed.

Cannot update Extension Manager 6.0.4

Update Failed
Updates cold not be applied
Extension Manager 6.0.4 Update
Installation failed. Error Code: U44M1P7
David Pelkey
[email address removed by host]

http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

Update Extension Manager

Update für Adobe Extension Manager CS6
Installation fehlgeschlagen Fehlercode: U44M1P7

To make sure the update successful, the Extension Manager CS6 GM build (6.0.0.412) or 6.0.1 update (6.0.1.26) should have been installed, and all files under the installation folder should be intact. There have been some users in this forum said that they failed to update EM to 6.0.1, most of them have deleted non-mother-tongue resource files from Extension Manager installation folder. If the version is not either of 6.0.0.412 and 6.0.1.26 or you have deleted/modified some files, you will have to reinstall Extension Manager (from http://www.adobe.com/exchange/em_download/) then update it.
You can also generate log files to help troubleshooting, refer to http://forums.adobe.com/message/4431136#4431136 for details.

Problems updating extension manager

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