Problems updating iPhoto to 9.2.1 from 9.1.5

Hi there,
I bought an iMac several months ago and just tried to update the pre-installed iPhoto software from 9.1.5 to 9.2.1 in order that I can use the Photo Stream within iCloud.
When I log into iCloud, Photo Stream is not ticked and there is a box on the right with ‘Update’.
I click on update and it takes me to the ‘Updates’ window where it states that 1 update is available for iPhoto Version 9.2.1.
I select Update and a box appears with the message:
This update is not available.
You must have previously purchased the item being updated. Tap Buy to purchase it now.
Although the software was already pre-installed I click on the Buy button and get the following message:
Are you sure you want to buy and download iPhoto?
Your payment card will be charged for this purchase and your app will begin to download immediately.
I click on Buy and get the message:
We could not complete your request
There was an error in the App Store. Please try again later. (100)
I click on OK and another message appears:
Purchase of this item is not currently available.
This item is being modified. Please try again later.
I click on OK again and am back to where I started
From searching on google, it appears that this is a common problem for those buying iMac with pre-installed Lion however I've not been able to find out what the solution is.
Can anyone help?
Thanks
Clare

See this
http://support.apple.com/kb/HT4928?viewlocale=en_US&locale=en_US
for details on how to hide and unhide apps on the App Store.
Regards
TD

Similar Messages

  • I cannot update iPhoto to v9.4.2 from v9.2.

    I cannot update iPhoto to v9.4.2 from v9.2. I am running MAC OSX 10.7.5
    I get the following error message:
    "The product distribution file could not be verified. It may be damaged or was not signed."

    I already tried that to no avail. I deleted the orginal file, reinstalled it and tried to download. I got he same error message

  • Problem updating iPHOTO 6.

    I have iPHOTO V6 installed at location Hard Drive/Applications/iPHOTO application.
    When recently attempting to install update 6.0.5 (after notification from Software Updates) I was not allowed to install the update and the following message resulted:-
    "You cannot instal iPHOTO Update 6.0.5 on this volume (HD). An eligible iPHOTO application was not found in the location Apps/iPHOTO.application".
    Can anyone please explain this, since V6 is clearly installed on my hard drive in the Applications folder.
    Many thanks.
    Lance.

    Lance:
    Did you remove any files with iPhoto in the file name that reside in the HD/Library/Receipts folder? The installer looks in that folder to see if there's a receipt with iPhoto_6**.pkg in the file name to see if there's an applicable iPhoto to update.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.

  • HT1338 When updating Iphoto to 9.4.1 from 9.2.3, I receive an error message stating:  An error occurred while installing the updates (103).

    I have recently update to Mountain Lion and am receiving a message to update iphoto.  When I try to update, I receive the message that"an error occurred while installing the updates (103)."  I am upgrading from 9.2.3 to 9.4.1.

    Test after each of the following steps until the problem is resolved.
    Step 1
    If you're trying to install more than one update at the same time, do the installations one at a time.
    Step 2
    Triple-click the line below to select it:  
    /Library/Updates
    Right-click or control-click the highlighted line and select
    Services ▹ Open
    from the contextual menu. A folder should open. Move the contents to the Trash. You may be prompted for your administrator password.

  • I cannot update IPhoto or IMovie- Error message from App Store

    Hi there-
    I cannot update IPhoto or IMovie. I have the latest OS. I cannot use these Apps either- they both ask me to update to the newest version, but when I try to I get an error message saying that the App store could not complete my request and to please try again later (null). Any ideas??

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Select
    /var/log ▹ appstore.log
    from the hierarchical list on the left. If you don't see that list, select
    View ▹ Show Log List
    from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
    When posting a log extract, be selective. Don't post more than is requested.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

  • Problem accessing iphoto pictures and other files from previous system.

    Hello,
    I tried to install Leopard, upgrading from Tiger, using the install disc.
    The cpu hanged on blue.
    I tried all the disc permissions protocol, with no immediate success.
    Overnight it somehow came up and was usable, however, I could not access my files in iphoto and open office etc
    In the 'previous systems' folder on my HD it is still there and of the correct size, however I cannot access it-it is grey and has a cross through it.
    I ran disc permissions before and after uploading combo updater X10.5 from the apple site.
    It still would not grant access.
    I re-installed the system running disc permissions before and after and archived the HD.
    I then carbon copied (using that software) the HD to an external HDD and erased and installed leopard.
    I still cannot access the old photos in iphoto and the new iphoto has no photos in it.
    Any suggestions as to how to resolve this? The priority is to access the old photos again, preferably still in their folder and album form. Though accessing all old files would be still better.
    Thanks-I've been going at this for a few days now...
    Best wishes,
    GMT1

    It's solved now-thank you
    This is what was done:
    1) Quit iPhoto, if it is already running
    2) Open a Finder window to show Backup HD>Previous Systems>Users>Pictures
    3) Open another Finder window above or below it and navigate to Macintosh HD>Users>Pictures
    (It's easier to keep track if you have both windows in column view)
    4) Drag and drop the old iPhoto Library onto the new Pictures folder. It will warn you that if you are about to replace "iPhoto Library". Click "Replace" - it may require your password.
    5) Open iPhoto
    Thanks to a person on another forum named Leewave, who came up with it just now.
    Thanks to all and best regards.
    GMT1

  • HT1048 I am having problem updating iPhoto an iMovie

    I am having problem with updates. I will ask me to log in with the apple Id used to purchase the item. After loging in, it still does npt allow the updates. What should I do.

    If you're having problems with the App Store you can try this:
    1 - enable the Debug menu in App Store:
    open the Terminal application.
    copy the command below and paste into the Terminal window:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    followed by Enter.
    launch App Store, login.
    2 - select the Debug ➙ Reset Application option:
    3 - try again.
    OT

  • Problem updating Airport Utility to 6.2 from 5.6

    I have downloaded Airport V6.2 and proceeded through the install process.  Everything looked fine during the install, but v6.2 doesn't show up anywhere, nor does it replace v5.6.  I repeated this process two times with the same result.  Any ideas would be appreciated.
    Thank you.

    There is no need to upgrade really, 5.6 is superior to 6.2. All versions of OS X that can run version 6 already have version 6, there is no installer.

  • Problems with iPhoto 7.1

    Hope someone may help me with this. I just downloaded the iLife update and the new iPhoto 7.1 (and of course Gargeband etc.) and by opening iPhoto it does load the library, but then some menu functions do not work. Preferences does not open, the slideshow button does not work. It only shows the busy icon and I'll have to do a force stop. The message reads: 'iPhoto not reponding'. Before the update I never had problems with iPhoto.
    Thanks! Edward from the Netherlands

    Edward:
    Welcome to the Apple Discussions. The slideshow button will work but it's very, very, very slow. Try again and let it sit for a while. It sometimes takes up to 30 seconds to open fully. It's the same with the Preferences. The latest update has made it slow to open the first time. After that it seemed to work OK for me. Be sure to post your problems at http://www.apple.com/feedback/iphoto.html. The more reports the better.
    Do you Twango?
    TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
    I've written an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

  • Updating iphoto 9.4.3 issues

    having problems updating iphoto 9.4.3. everytime i tried downloading it ...it will download at first and then at the end it will give an error message (error has occured)

    can anyone help me please?

  • In updating iPhoto 7.1.5 to 9.4.3. I have four different Libraries.  Is there a problem in updating all four Libraries from 7.1.5?

    In updating iPhoto 7.1.5 to 9.4.3 I have four different Libraries.  Is there a problem in updating all four Libraries from 7.1.5?

    No.  Once you have upgraded iPhoto to 9.4.3 launch it with the Option key held down and select each library in order.  iPhoto will convert the  library to the new version.
    As always, be sure you have a backup copy of each library before proceeding.
    OT

  • There is a problem in updating iphoto and iMovie, read a response here from a certain Dahveed if I'm not wrong to try this, however I'm a first time mac user, how do you delete this ... /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

    There is a problem in updating iphoto and iMovie, read a response here from a certain Dahveed if I'm not wrong to try this, however I'm a first time mac user, how do you delete this ... /Mac HD/Library/Caches/com.apple.appstore/adoption.plist

    It says 'To update this application, sign in to the account you used to purchase it.'
    However I only have one account. I've tried to sign out and in several times. But it doesn't work. I do remember changing my password recently. Secondly I'd like to add that I got this macbook air 3 days ago. I'm a first time mac user. It had three updates initially. Mountain lion 10.8.2, iphoto and the imovie. I updated the mountain lion, thinking I'd get the iphoto and imovie done later. However now this problem has come up. Thanks for responding. Hoping to hear from you soon again regarding this.

  • Problem updating to iphoto 9.6 after upgrading to Yoesmite  I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

    problem updating to iphoto 9.6 after upgrading to Yoesmite  I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

    "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." ?
    This error message will appear erraneously, if you skipped the update to Mavericks and iPhoto 9.5.1 and went straight from an earlier MacOS X version to Yosemite, without first updating to iPhoto 9.5.1 and associating iPhoto to your AppleID.
    Try first to buy iPhoto with your AppleID instead of updating. Delete iPhoto from Applications, but don't empty the Trash, then go to the main page of the App Store and search for iPhoto. If you are lucky, it will show as free and you can buy it directly.
    If iPhoto  is not showing as free, there is no help but contacting the App Store Support: Ask for a redemption code. You will need to provide a prove of purchase for your mac with iPhoto preinstalled.
    http://www.apple.com/support/mac/app-store/contact/

  • I need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details

    i need help! i am trying to update iphoto on my macbook pro that i had bought from someone else. although i am signed into my account when trying to update it is asking me for the previous owners account details and it wont let me change it to my details how can i solve this problem please.
    thank you
    Jan Robinson

    That's because the Mac, OS X and the iLife apps that came preinstalled on the Mac all belong to the previous owner. The previous owner needs to call Apple care and have their Apple ID disassociated from the Mac. Then the hard drive needs to be totally erased and OS X and the iLife apps reinstalled using OS X Recovery.

  • Problems with iPhoto 11.1.4 after update

    iPhoto automatically upgraded to 11.1.4 on February 1st, since when I have not been able to access my iPhoto libraries.  I had upgraded to "Mavericks" from 10.6 in November 2013 and then installed the compatible version of Microsoft Office and have been using both Office and iPhoto since then, so I conclude that (a) it is not an old problem and (b) it is not a "cross-contamination" problem.
    On starting iPhoto, the message appears that I do not have permission to access the library or that the disk is locked.  Since I created the library under my user-id, I find it difficult to believe that I do not have permission, and I have checked (4 or more times) that the disk is not locked.
    A further message then told me that I needed to use the 'library updater', which I downloaded and ran.  I am still unable to access the library.
    I have not "sync'd" my iPad nor my iPhone since then, as I am concerned that this could endanger the photographs downloaded from my MacBook.
    Does anyone know of a problem with iPhoto 11.1.4 and older libraries which have been progressively updated (from pre-2009 through "Snow Leopard")?

    The problem was not with the location - which had not changed - of the library but with the library itself.
    I checked similar queries / issues and found an app "iPhoto Library Manager" which HAS solved the problem and, when I install the non-free version (which I have now purchased), it will help me remove the hundreds of duplicates & multiples which have infiltrated my library since about 2007!
    Thank you for your response - it showed that someone cared!
    John

Maybe you are looking for

  • Captivate 5 and preloader: Error #1065: Variable CPPreloader is not defined.

    Hi, If I add a preloader swf (any of those which ship with Captivate 5 - in \Gallery\Preloaders\AS3) - then when I publish the movie - the flash player throws an error: ReferenceError: Error #1065: Variable CPPreloader is not defined. Then (mostly) c

  • Capturing sound probl

    Hi! I'm capturing audio and video ok! I'm able to hear the audio, But when I go to play it back I'm not hearing any audio. Soundblaster li've 5. 2 speaker setup thanks

  • Verify steps is correct - about spfile & pfile

    hi guys, let say i need to modify log_archive_format to a valid value and my database cannot startup. The step i need to take is SQL> conn sys as sysdba Enter password: Connected. SQL> SQL> SQL> create pfile from spfile; File created. SQL> shutdown i

  • Error Code: U44M1P7

    Extension Manager 6.0.8 Update Installation failed. Error Code: U44M1P7 Can Someone help me with this? Thanks

  • Problems between Macbook pro retina and CS6

    Hi,  the problems with the macbook pro retina and CS6 are solved? problems with the pixelated interface in PS, InDesign, Illustrator... Thanks