Problems Updating Library in 7.6

Anyone else had a problem with updating the tags of music / tv shows / stored on a network / external drive.
Since updating I can’t for example add artwork to a TV show unless I first copy the show to my Mac. It won’t update the show if it’s installed on a network drive. The Mac I have running 7.5 doesn’t have this problem.??
Even AppleCare are stumped....!!
Help

Well yes... similar!
I have my songs on an external USB drive, and i keep getting the error that it can't save the library file. And it keeps popping up.
I have repointed iTunes to the external disk, but no difference, can't save library file error.
So if I make a change in between pop ups, then yes the details are not saved.
Can your iTunes change the library file???
I'm going to downgrade tonight and see if I can get functionality back.
Paul

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    --------- Speed Grade log ---------
    02/09/13 12:49:05:371 | [INFO] |  | OOBE | DE |  |  |  | 159955 | START - Installer Session
    02/09/13 12:49:05:371 | [INFO] |  | OOBE | DE |  |  |  | 159955 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/09/13 12:49:05:371 | [INFO] |  | OOBE | DE |  |  |  | 159955 | RIBS version: 7.0.0.91
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | OSX version: 10.8.2 
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | ::START TIMER:: [Total Timer]
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | CHECK: Single instance running
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | CHECK : Credentials
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Load Deployment File
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | deploymentFile option not given
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | CHECK : Another Native OS installer already running
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Create Required Folders
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Assuming install mode
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Looking up install source path
    02/09/13 12:49:05:374 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Sync Media DB ...
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | ::START TIMER:: [Sync Media DB]
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Pre check media db sync
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | End of Pre check media db sync. Exit code: 0
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | :: END TIMER :: [Sync Media DB] took 25 milliseconds (0.025 seconds) DTR = 1600 KBPS (1.5625 MBPS)
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Ready to initialize session to start with ...
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | ::START TIMER:: [CreatePayloadSession]
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Updated source path: /Users/jeclark2006/Library/Caches/Adobe/AAMUpdater/AdobeSpeedGradeCS6-6.0.0-Trial/6.0.4
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Updating media info for: {904C1964-3DE7-4EC0-BF46-E506E4542FAB}
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Ignoring original data since install source is local
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 |   Type: 0, Volume Order: 1, Media Name: SpeedGradeTrial-6.0.4-mul-AdobeUpdate
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 |   Path: /Users/jeclark2006/Library/Caches/Adobe/AAMUpdater/AdobeSpeedGradeCS6-6.0.0-Trial/6.0.4/p ayloads/AdobeSpeedGrade6.0AllTrial-110912024220/AdobeSpeedGrade6.0AllTrial-110912024220.dm g
    02/09/13 12:49:05:375 | [INFO] |  | OOBE | DE |  |  |  | 159955 | --------------------  END  - Updating Media Sources -  END  --------------------
    02/09/13 12:49:05:388 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Supported RIBS version range: [0.0.0.0,7.0.0.91]
    02/09/13 12:49:05:388 | [INFO] |  | OOBE | DE |  |  |  | 159955 | ----------------- CreatePayloadSession: machine is x86 ---------------
    02/09/13 12:49:07:577 | [INFO] |  | OOBE | DE |  |  |  | 159955 | ______ Verify Dependency Subscribers ______
    02/09/13 12:49:07:577 | [INFO] |  | OOBE | DE |  |  |  | 159955 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/09/13 12:49:07:577 | [INFO] |  | OOBE | DE |  |  |  | 159955 |   Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}: 0 (0,0)
    02/09/13 12:49:07:577 | [INFO] |  | OOBE | DE |  |  |  | 159955 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/09/13 12:49:07:578 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Patch Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB} can be applied to product Adobe SpeedGrade CS6 6.0.0.0 {3D46121C-A0E6-4259-B7E0-5127C218A096}
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Setting property "installSourcePath" to: /Users/jeclark2006/Library/Caches/Adobe/AAMUpdater/AdobeSpeedGradeCS6-6.0.0-Trial/6.0.4
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Setting property "mode" to: silent
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Setting property "updateManifestPath" to: /Users/jeclark2006/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeSpeedGradeCS6-6.0.0-Trial/6.0.4/6.0.4.xml
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Setting property "workflow" to: updater
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Overwrite property "extensionsOnly" to: 1
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Overwrite property "mode" to: silent
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Overwrite property "patchesOnly" to: 1
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Overwrite property "updateManifestPath" to: /Users/jeclark2006/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeSpeedGradeCS6-6.0.0-Trial/6.0.4/6.0.4.xml
    02/09/13 12:49:07:638 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Overwrite property "workflow" to: updater
    02/09/13 12:49:07:639 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Found payload actions:
    02/09/13 12:49:07:639 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Deciding what installer mode to use...
    02/09/13 12:49:07:672 | [INFO] |  | OOBE | DE |  |  |  | 159955 | BEGIN Setting requested payload actions
    02/09/13 12:49:07:672 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Value returned on lookup of payload: Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB} is: false
    02/09/13 12:49:07:672 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Action string for Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}  is install
    02/09/13 12:49:07:685 | [INFO] |  | OOBE | DE |  |  |  | 159955 | END Setting requested payload actions
    02/09/13 12:49:07:700 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Collected advanced path check information for INSTALLDIR
    02/09/13 12:49:07:700 | [INFO] |  | OOBE | DE |  |  |  | 159955 | INSTALLDIR is a well-formed path
    02/09/13 12:49:07:700 | [INFO] |  | OOBE | DE |  |  |  | 159955 | INSTALLDIR is not the root path
    02/09/13 12:49:07:700 | [INFO] |  | OOBE | DE |  |  |  | 159955 | INSTALLDIR is on a local volume
    02/09/13 12:49:07:700 | [INFO] |  | OOBE | DE |  |  |  | 159955 | INSTALLDIR is on a writable volume
    02/09/13 12:49:07:700 | [INFO] |  | OOBE | DE |  |  |  | 159955 | INSTALLDIR is not on a case sensitive volume
    02/09/13 12:49:07:700 | [INFO] |  | OOBE | DE |  |  |  | 159955 | INSTALLDIR passed path basic path validation: /Applications
    02/09/13 12:49:07:824 | [INFO] |  | OOBE | DE |  |  |  | 159955 | BEGIN InstallOperationsQueue Unordered operations
    02/09/13 12:49:07:824 | [INFO] |  | OOBE | DE |  |  |  | 159955 |   Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}:  with operation install
    02/09/13 12:49:07:824 | [INFO] |  | OOBE | DE |  |  |  | 159955 | END InstallOperationsQueue Unordered operations
    02/09/13 12:49:07:824 | [INFO] |  | OOBE | DE |  |  |  | 159955 | BEGIN InstallOperationsQueue Ordered operations
    02/09/13 12:49:07:824 | [INFO] |  | OOBE | DE |  |  |  | 159955 |   Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}:  with operation install
    02/09/13 12:49:07:824 | [INFO] |  | OOBE | DE |  |  |  | 159955 | END InstallOperationsQueue Ordered operations
    02/09/13 12:49:07:888 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Payloads passed preflight validation.
    02/09/13 12:49:07:888 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Call PreSession Custom Hook
    02/09/13 12:49:07:888 | [INFO] |  | OOBE | DE |  |  |  | 159955 | BEGIN InstallOperationsQueue Unordered operations
    02/09/13 12:49:07:888 | [INFO] |  | OOBE | DE |  |  |  | 159955 |   Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}:  with operation install
    02/09/13 12:49:07:888 | [INFO] |  | OOBE | DE |  |  |  | 159955 | END InstallOperationsQueue Unordered operations
    02/09/13 12:49:07:888 | [INFO] |  | OOBE | DE |  |  |  | 159955 | BEGIN InstallOperationsQueue Ordered operations
    02/09/13 12:49:07:888 | [INFO] |  | OOBE | DE |  |  |  | 159955 |   Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}:  with operation install
    02/09/13 12:49:07:888 | [INFO] |  | OOBE | DE |  |  |  | 159955 | END InstallOperationsQueue Ordered operations
    02/09/13 12:49:08:021 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Calling the custom action code for pre-install for payload Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}
    02/09/13 12:49:08:021 | [INFO] |  | OOBE | DE |  |  |  | 159955 | ::START TIMER:: [Payload Operation :{904C1964-3DE7-4EC0-BF46-E506E4542FAB}]
    02/09/13 12:49:08:027 | [INFO] |  | OOBE | DE |  |  |  | 159985 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/09/13 12:49:08:027 | [INFO] |  | OOBE | DE |  |  |  | 159985 | Installer Operation: PayloadUninstaller
    02/09/13 12:49:08:027 | [INFO] |  | OOBE | DE |  |  |  | 159985 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/09/13 12:49:08:027 | [INFO] |  | OOBE | DE |  |  |  | 159985 | Session {904C1964-3DE7-4EC0-BF46-E506E4542FAB} modify request for AdobeCode: {904C1964-3DE7-4EC0-BF46-E506E4542FAB}
    02/09/13 12:49:08:086 | [INFO] |  | OOBE | DE |  |  |  | 159985 | Effective AdobeCode for: {904C1964-3DE7-4EC0-BF46-E506E4542FAB} is {904C1964-3DE7-4EC0-BF46-E506E4542FAB}
    02/09/13 12:49:08:158 | [INFO] |  | OOBE | DE |  |  |  | 159985 | PDB install manipulation failed
    02/09/13 12:49:08:228 | [INFO] |  | OOBE | DE |  |  |  | 159955 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/09/13 12:49:08:228 | [INFO] |  | OOBE | DE |  |  |  | 159955 | :: END TIMER :: [Payload Operation :{904C1964-3DE7-4EC0-BF46-E506E4542FAB}] took 206 milliseconds (0.206 seconds)
    02/09/13 12:49:08:230 | [INFO] |  | OOBE | DE |  |  |  | 159955 | User specified overrideFile:
    02/09/13 12:49:08:232 | [INFO] |  | OOBE | DE |  |  |  | 159955 | The csu inventory was not updated for payload Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}, value of local var is -1
    02/09/13 12:49:08:232 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Calling the ROLLBACK custom action code for pre-install for payload Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial 6.0.4.0 {904C1964-3DE7-4EC0-BF46-E506E4542FAB}
    02/09/13 12:49:08:371 | [INFO] |  | OOBE | DE |  |  |  | 159955 | No operation.  We're done:
    02/09/13 12:49:10:378 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Total components installed: 0
    02/09/13 12:49:10:378 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Total components repaired: 0
    02/09/13 12:49:10:378 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Total components removed: 0
    02/09/13 12:49:10:378 | [WARN] |  | OOBE | DE |  |  |  | 159955 | DW050: The following payload errors were found during install:
    02/09/13 12:49:10:378 | [WARN] |  | OOBE | DE |  |  |  | 159955 | DW050:  - Adobe SpeedGrade CS6_6.0.4_AdobeSpeedGrade6.0AllTrial: Install failed
    02/09/13 12:49:10:378 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Call PostSession Custom Hook
    02/09/13 12:49:10:378 | [INFO] |  | OOBE | DE |  |  |  | 159955 | :: END TIMER :: [Total Timer] took 6546 milliseconds (6.546 seconds)
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 | -------------------------------------- Summary --------------------------------------
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 |  - 0 fatal error(s), 0 error(s)
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 | OSX version: 10.8.2 
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 |
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 | -------------------------------------------------------------------------------------
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 |
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 | Exit Code: 7 - Unable to complete Silent workflow.
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 | END - Installer Session
    02/09/13 12:49:11:380 | [INFO] |  | OOBE | DE |  |  |  | 159955 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    --------- yesterday's AE failed update install log -------------
    02/08/13 11:58:45:643 | [INFO] |  | OOBE | DE |  |  |  | 675837 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/13 11:58:45:643 | [INFO] |  | OOBE | DE |  |  |  | 675837 | START - Installer Session
    02/08/13 11:58:45:643 | [INFO] |  | OOBE | DE |  |  |  | 675837 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/13 11:58:45:643 | [INFO] |  | OOBE | DE |  |  |  | 675837 | RIBS version: 7.0.0.91
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | OSX version: 10.8.2 
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [Total Timer]
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CHECK: Single instance running
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CHECK : Credentials
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Load Deployment File
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | deploymentFile option not given
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CHECK : Another Native OS installer already running
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Create Required Folders
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Assuming install mode
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Looking up install source path
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Sync Media DB ...
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [Sync Media DB]
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Pre check media db sync
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | End of Pre check media db sync. Exit code: 0
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | :: END TIMER :: [Sync Media DB] took 24 milliseconds (0.024 seconds)
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Ready to initialize session to start with ...
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [CreatePayloadSession]
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Updated source path: /Volumes/AfterEffectsTrial-11.0.2-mul-AdobeUpdate
    02/08/13 11:58:45:647 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Updating media info for: {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}
    02/08/13 11:58:45:648 | [INFO] |  | OOBE | DE |  |  |  | 675837 |   Type: 1, Volume Order: 1, Media Name: AfterEffectsTrial-11.0.2-mul-AdobeUpdate
    02/08/13 11:58:45:648 | [INFO] |  | OOBE | DE |  |  |  | 675837 |   Path: /Volumes/AfterEffectsTrial-11.0.2-mul-AdobeUpdate/payloads/AdobeAfterEffects11AllTrial-07 0912014419/AdobeAfterEffects11AllTrial-070912014419.dmg
    02/08/13 11:58:45:648 | [INFO] |  | OOBE | DE |  |  |  | 675837 | --------------------  END  - Updating Media Sources -  END  --------------------
    02/08/13 11:58:45:661 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Supported RIBS version range: [0.0.0.0,7.0.0.91]
    02/08/13 11:58:45:661 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ----------------- CreatePayloadSession: machine is x86 ---------------
    02/08/13 11:58:47:062 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ______ Verify Dependency Subscribers ______
    02/08/13 11:58:47:062 | [INFO] |  | OOBE | DE |  |  |  | 675837 | BEGIN Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/08/13 11:58:47:062 | [INFO] |  | OOBE | DE |  |  |  | 675837 |   Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}: 0 (0,0)
    02/08/13 11:58:47:062 | [INFO] |  | OOBE | DE |  |  |  | 675837 | END Operation order for all session payloads: mediaGroup (requires,satisfies)
    02/08/13 11:58:47:063 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Patch Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E} can be applied to product Adobe After Effects CS6 11.0.0.0 {4817D846-700B-474E-A31B-80892B3E92E3}
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Setting property "DEVersion" to: 6.0
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Setting property "installSourcePath" to: /Volumes/AfterEffectsTrial-11.0.2-mul-AdobeUpdate
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Setting property "mode" to: silent
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Setting property "workflow" to: updater
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Overwrite property "DEVersion" to: 6.0
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Overwrite property "extensionsOnly" to: 1
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Overwrite property "mode" to: silent
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Overwrite property "patchesOnly" to: 1
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Overwrite property "workflow" to: updater
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Found payload actions:
    02/08/13 11:58:47:151 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Deciding what installer mode to use...
    02/08/13 11:58:47:179 | [INFO] |  | OOBE | DE |  |  |  | 675837 | BEGIN Setting requested payload actions
    02/08/13 11:58:47:179 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Value returned on lookup of payload: Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E} is: false
    02/08/13 11:58:47:180 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Action string for Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}  is install
    02/08/13 11:58:47:194 | [INFO] |  | OOBE | DE |  |  |  | 675837 | END Setting requested payload actions
    02/08/13 11:58:47:208 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Collected advanced path check information for INSTALLDIR
    02/08/13 11:58:47:208 | [INFO] |  | OOBE | DE |  |  |  | 675837 | INSTALLDIR is a well-formed path
    02/08/13 11:58:47:208 | [INFO] |  | OOBE | DE |  |  |  | 675837 | INSTALLDIR is not the root path
    02/08/13 11:58:47:208 | [INFO] |  | OOBE | DE |  |  |  | 675837 | INSTALLDIR is on a local volume
    02/08/13 11:58:47:208 | [INFO] |  | OOBE | DE |  |  |  | 675837 | INSTALLDIR is on a writable volume
    02/08/13 11:58:47:208 | [INFO] |  | OOBE | DE |  |  |  | 675837 | INSTALLDIR is not on a case sensitive volume
    02/08/13 11:58:47:208 | [INFO] |  | OOBE | DE |  |  |  | 675837 | INSTALLDIR passed path basic path validation: /Applications
    02/08/13 11:58:47:231 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [System check :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}]
    02/08/13 11:58:47:233 | [INFO] |  | OOBE | DE |  |  |  | 675837 | In InstallPreSystemCheckProc
    02/08/13 11:58:47:233 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Custom action return code: 0
    02/08/13 11:58:47:233 | [INFO] |  | OOBE | DE |  |  |  | 675837 | :: END TIMER :: [System check :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}] took 2 milliseconds (0.002 seconds)
    02/08/13 11:58:47:347 | [INFO] |  | OOBE | DE |  |  |  | 675837 | BEGIN InstallOperationsQueue Unordered operations
    02/08/13 11:58:47:347 | [INFO] |  | OOBE | DE |  |  |  | 675837 |   Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}:  with operation install
    02/08/13 11:58:47:347 | [INFO] |  | OOBE | DE |  |  |  | 675837 | END InstallOperationsQueue Unordered operations
    02/08/13 11:58:47:347 | [INFO] |  | OOBE | DE |  |  |  | 675837 | BEGIN InstallOperationsQueue Ordered operations
    02/08/13 11:58:47:347 | [INFO] |  | OOBE | DE |  |  |  | 675837 |   Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}:  with operation install
    02/08/13 11:58:47:347 | [INFO] |  | OOBE | DE |  |  |  | 675837 | END InstallOperationsQueue Ordered operations
    02/08/13 11:58:47:389 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Payloads passed preflight validation.
    02/08/13 11:58:47:389 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Call PreSession Custom Hook
    02/08/13 11:58:47:389 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [Pre session :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}]
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 | In InstallSessionOpenProc
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Custom action return code: 0
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 | :: END TIMER :: [Pre session :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}] took 0 milliseconds (0 seconds)
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 | BEGIN InstallOperationsQueue Unordered operations
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 |   Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}:  with operation install
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 | END InstallOperationsQueue Unordered operations
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 | BEGIN InstallOperationsQueue Ordered operations
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 |   Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}:  with operation install
    02/08/13 11:58:47:390 | [INFO] |  | OOBE | DE |  |  |  | 675837 | END InstallOperationsQueue Ordered operations
    02/08/13 11:58:47:524 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Calling the custom action code for pre-install for payload Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}
    02/08/13 11:58:47:524 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [Pre payload :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}]
    02/08/13 11:58:47:524 | [INFO] |  | OOBE | DE |  |  |  | 675837 | In PrePayloadInstallProc
    02/08/13 11:58:47:524 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: MediaPath: /Volumes/AfterEffectsTrial-11.0.2-mul-AdobeUpdate/payloads/AdobeAfterEffects11AllTrial-07 0912014419/AdobeAfterEffects11AllTrial-070912014419.dmg
    02/08/13 11:58:47:524 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: Helper Path: /Volumes/AfterEffectsTrial-11.0.2-mul-AdobeUpdate/payloads/AdobeAfterEffects11AllTrial-07 0912014419/customactionHelper
    02/08/13 11:58:47:526 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: Get user id
    02/08/13 11:58:47:526 | [INFO] |  | OOBE | DE |  |  |  | 675837 | uid = 505
    02/08/13 11:58:47:526 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: Processing for AC = {4817D846-700B-474E-A31B-80892B3E92E3}
    02/08/13 11:58:47:550 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: action = rm, path = /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/ImporterREDServer.app
    02/08/13 11:58:47:551 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: action = rm, path = /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Plug-ins/(MediaCore)/ImporterRED.bundle
    02/08/13 11:58:47:551 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Custom action return code: 0
    02/08/13 11:58:47:551 | [INFO] |  | OOBE | DE |  |  |  | 675837 | :: END TIMER :: [Pre payload :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}] took 27 milliseconds (0.027 seconds)
    02/08/13 11:58:47:551 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [Payload Operation :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}]
    02/08/13 11:58:47:572 | [INFO] |  | OOBE | DE |  |  |  | 675869 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/13 11:58:47:572 | [INFO] |  | OOBE | DE |  |  |  | 675869 | Installer Operation: PayloadUninstaller
    02/08/13 11:58:47:572 | [INFO] |  | OOBE | DE |  |  |  | 675869 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/13 11:58:47:572 | [INFO] |  | OOBE | DE |  |  |  | 675869 | Session {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E} modify request for AdobeCode: {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}
    02/08/13 11:58:47:619 | [INFO] |  | OOBE | DE |  |  |  | 675869 | Effective AdobeCode for: {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E} is {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}
    02/08/13 11:58:47:679 | [INFO] |  | OOBE | DE |  |  |  | 675869 | PDB install manipulation failed
    02/08/13 11:58:47:774 | [INFO] |  | OOBE | DE |  |  |  | 675837 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=* Operation complete. Setting status: -1 =*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/13 11:58:47:774 | [INFO] |  | OOBE | DE |  |  |  | 675837 | :: END TIMER :: [Payload Operation :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}] took 222 milliseconds (0.222 seconds) DTR = 18.018 KBPS (0.0175957 MBPS)
    02/08/13 11:58:47:776 | [INFO] |  | OOBE | DE |  |  |  | 675837 | User specified overrideFile:
    02/08/13 11:58:47:778 | [INFO] |  | OOBE | DE |  |  |  | 675837 | The csu inventory was not updated for payload Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}, value of local var is -1
    02/08/13 11:58:47:778 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Calling the ROLLBACK custom action code for pre-install for payload Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial 11.0.2.0 {AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}
    02/08/13 11:58:47:778 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [Pre payload :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}]
    02/08/13 11:58:47:778 | [INFO] |  | OOBE | DE |  |  |  | 675837 | In PrePayloadInstallProc
    02/08/13 11:58:47:778 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: MediaPath: /Volumes/AfterEffectsTrial-11.0.2-mul-AdobeUpdate/payloads/AdobeAfterEffects11AllTrial-07 0912014419/AdobeAfterEffects11AllTrial-070912014419.dmg
    02/08/13 11:58:47:778 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: Helper Path: /Volumes/AfterEffectsTrial-11.0.2-mul-AdobeUpdate/payloads/AdobeAfterEffects11AllTrial-07 0912014419/customactionHelper
    02/08/13 11:58:47:779 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: Get user id
    02/08/13 11:58:47:780 | [INFO] |  | OOBE | DE |  |  |  | 675837 | uid = 505
    02/08/13 11:58:47:780 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: Processing for AC = {4817D846-700B-474E-A31B-80892B3E92E3}
    02/08/13 11:58:47:786 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: action = rm, path = /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/ImporterREDServer.app
    02/08/13 11:58:47:787 | [INFO] |  | OOBE | DE |  |  |  | 675837 | CH: action = rm, path = /Applications/Adobe After Effects CS6/Adobe After Effects CS6.app/Contents/Plug-ins/(MediaCore)/ImporterRED.bundle
    02/08/13 11:58:47:787 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Custom action return code: 0
    02/08/13 11:58:47:787 | [INFO] |  | OOBE | DE |  |  |  | 675837 | :: END TIMER :: [Pre payload :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}] took 8 milliseconds (0.008 seconds)
    02/08/13 11:58:48:103 | [INFO] |  | OOBE | DE |  |  |  | 675837 | No operation.  We're done:
    02/08/13 11:58:50:113 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Total components installed: 0
    02/08/13 11:58:50:113 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Total components repaired: 0
    02/08/13 11:58:50:113 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Total components removed: 0
    02/08/13 11:58:50:113 | [WARN] |  | OOBE | DE |  |  |  | 675837 | DW050: The following payload errors were found during install:
    02/08/13 11:58:50:113 | [WARN] |  | OOBE | DE |  |  |  | 675837 | DW050:  - Adobe After Effects CS6_11.0.2_AdobeAfterEffects11AllTrial: Install failed
    02/08/13 11:58:50:113 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Call PostSession Custom Hook
    02/08/13 11:58:50:113 | [INFO] |  | OOBE | DE |  |  |  | 675837 | ::START TIMER:: [Post session :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}]
    02/08/13 11:58:50:114 | [INFO] |  | OOBE | DE |  |  |  | 675837 | In InstallSessionCloseProc
    02/08/13 11:58:50:114 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Custom action return code: 0
    02/08/13 11:58:50:114 | [INFO] |  | OOBE | DE |  |  |  | 675837 | :: END TIMER :: [Post session :{AFB0B8BA-A209-4E84-A6CD-2E9177DC191E}] took 0 milliseconds (0 seconds) DTR = inf KBPS (inf MBPS)
    02/08/13 11:58:50:114 | [INFO] |  | OOBE | DE |  |  |  | 675837 | :: END TIMER :: [Total Timer] took 5239 milliseconds (5.239 seconds) DTR = 6.10804 KBPS (0.00596488 MBPS)
    02/08/13 11:58:51:115 | [INFO] |  | OOBE | DE |  |  |  | 675837 | -------------------------------------- Summary --------------------------------------
    02/08/13 11:58:51:115 | [INFO] |  | OOBE | DE |  |  |  | 675837 |  - 0 fatal error(s), 0 error(s)
    02/08/13 11:58:51:116 | [INFO] |  | OOBE | DE |  |  |  | 675837 | OSX version: 10.8.2 
    02/08/13 11:58:51:116 | [INFO] |  | OOBE | DE |  |  |  | 675837 |
    02/08/13 11:58:51:116 | [INFO] |  | OOBE | DE |  |  |  | 675837 | -------------------------------------------------------------------------------------
    02/08/13 11:58:51:116 | [INFO] |  | OOBE | DE |  |  |  | 675837 |
    02/08/13 11:58:51:116 | [INFO] |  | OOBE | DE |  |  |  | 675837 | Exit Code: 7 - Unable to complete Silent workflow.
    02/08/13 11:58:51:116 | [INFO] |  | OOBE | DE |  |  |  | 675837 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    02/08/13 11:58:51:116 | [INFO] |  | OOBE | DE |  |  |  | 675837 | END - Installer Session
    02/08/13 11:58:51:116 | [INFO] |  | OOBE | DE |  |  |  | 675837 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

  • Aperture 3 - stuck "Updating Library" Processing images

    My Aperture 3 Library says it is Updating Library Processing 93,182 items. It gets stuck at 268 of 93,182 and stops. If I try to Export anything the Activity Monitor shows it is processing the Export, however nothing happens.
    I have to Force Quit at this stage and then open Aperture.
    I have tried the Option + Command on open and done all three options, however this does not seem to fix it.
    This may also have something to do with not being able to view all of my images in iWeb photo browser.
    Any Suggestions?
    On importing my Aperture 2 library I did a complete re-build of it and made sure it was as clean as possible.
    Thank you

    I have fixed this problem....for now at least, I deleted A3 renamed library folders and system folders and anything else I could find that said aperture, then did another install and it all seems to work again and it kept all my adjustments etc...so I obviously didn't rename everything! Of course I did a superduper backup first, I was just so pi@#ed off with it not working. I manually down loaded the updates and have opened and closed several times and it still works. It did however work fine when I first installed it so I won't be surprised if it stuffs up again. Anyway at least it is working for now. hope this helps

  • Aperture Stuck on Updating Library

    In the activities dialog box the following can never be changed:
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    Status: 12 remaining
    For some reason the above is stuck. "12 remaining" will never start counting down, its stuck on 12. Due to this I always have to force quit every time. Any way of finding where these 12 files are? Do I have to mess with the .plist which I have never done? This aperture 2.1.1 is not smart enough to tell the end user where the problem, corrupt file or what ever it is is located.
    I already tried rebuilding my library with no luck. Anyone out there who knows what this means and if there is a solution that will resolve this?????

    Another topic already covering this issue, but no luck fixing it so far. http://discussions.apple.com/message.jspa?messageID=8177537#8177537

  • Moving from MX2004 to CS5 -can't update library items

    I have upgraded from MX2004 to CS5 and at the same time upgraded laptops from a macbook to a macbook pro. Not sure how it happened, but the source for the two local views is diferent now (both files have the same name, but one is in lower case -so I know they are different). I think I 'loaded' the new one from a memory stick where I stored the site in case anything went wrong, but had named it differently.
    This is causing me real problems trying to update library items on the new laptop, as I can only seem to do it on the old one (which means moving the whole site backwards and forwards).
    On the old laptop I am asked if I want to update all files, but on the new one I get the message:
    "Making this change would require chaging code that is locked by a template or a translator. The change will be discarded"
    How can right things or synchronize them so that I can ditch the MX2004 and old laptop?

    Perhaps I have not been specific enough, it's not a single file, its the whole site that is drawn from different sources on the two different laptops.
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  • "Cannot Update Library" in Newsstand

    I fired up my ipad3 last night and, so far, am 0 for 2 in accessing magazines in the newsstand.
    Both Martha Stewart and Bon Apetit give me an error message "Cannot Update Library...An error has occurred."
    I have tried redownloading the Martha Stewart Living app, and have had customer support reset my account twice. No dice. Tried powering on and off. Checked store settings, and updated my credit card info on file at Apple. Checked Software Update in setting and it says I'm up-to-date.
    Any ideas?
    BTW, I'm on my home Apple Time Machine wifi network, Cable DSL. No firewalls. Works fine with every other device.
    Thanks for lending your thinking caps.

    Hi !
    I seem to have the same problem.
    I'll start at the beginning:
    I made a book with Adobe InDesign and am making an iBook version.
    There seemed to me to be two ways of doing this:
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    Re-making the document (I have got all the bits, and am signed up) with Apple iBooks Author.
    Before starting on the Adobe way, I thought I'd  have a look at some publications made using it.
    Adobe have made available a document that shows what can be done with their Digital Publishing Suite (AdobeDPS_Resource_Guide.pdf).
    This document contains links to digital publications made for the iPad and iPhone. I downloaded some to have a look.
    When I tried to open these documents, some in the apps space (such as "DPS Tips") and some in the Newstand space (such as "i-mad : Madame Figaro sous toutes ses coutures"), I found that I could not open any of them, either on my iPad or on my iPhone. All I got was the modal error dialog "Cannot Update Library, An error has occurred, OK". Frankly, this is not "OK" at all. Unsurprisinglly,I could not get any sense out of iTunes support, just usual responsibility merry-go-round.
    Well, I am based in China. Maybe this is the root of the problem. Yet, the two WiFi connections I use here seem to work perfectly well (for web browsing, Skype etc.). Or maybe it's something completely different. I would really like to get to the bottom of this, because it seems to mean that if I convert my my exising InDesign document, using the Adobe add-on, maybe nobody could read it. But is this an Adobe problem?
    Any suggestions gratefully received.
    BTW it's a book about S4 phonetics
    <Link Edited By Host>

  • Itunes 7.0.2 crashes whilst updating library

    Hi All,
    I have just logged onto my itunes and found out that itunes 7.0.2 is available. D/l 7.0.2 and went to run, accepted the user agreement, itunes opens with a message saying 'updating library', gets about 3/4 the way through and i get the message "itunes has encountered a problem and needs to close".
    I read several items from support and forums, so far i have;
    - checked for viruses
    - completed disk clean (defrag not necessary)
    - tried to reinstall 7.0.2 (same message)
    - deleted the quicktime files and did a repair to itunes
    - deleted itunes ISCFinfo
    NO JOY with any of these actions. Can anyone else shed some light on this problem for me....
    Cheers, dan

    Hi B-Noir
    I have had no success with either of the options you offered.
    1 - having used the previous version of the library (from sept with only 2400 tracks) itunes crashed in exactly the same way with no option to view any of the tracks as suggested in the tips.
    2 - the help point taking the xml file onto the desktop and deleting the itl file never worked either.
    What happens next....?
    Thanks, dan

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