Problems updating phone software

i followed all the instructions and when it's the last step, my phone disconnected for no reason. what do i do?

Hi knighttjy
You don't mention which phone model you are trying to update.
Does it no longer switch on? If it does what firmware version does it say if you key in *#0000# on standby screen?
Happy to have helped forum in a small way with a Support Ratio = 37.0

Similar Messages

  • Problem updating phone software

    Hi!
    A whole bunch of updates have recently appeared in the Software Update application; I was able to install them all directly from my phone, except the Phone Software (Important update). Version 21.0.045.
    I select "start update" but nothing happens at all.
    Has anybody already encountered the same problem?
    Thank you!

    what phone have you is it sim free or operator branded
    If  i have helped at all a click on the white star below would be nice thanks.
    Now using the Lumia 1520

  • Problem: updating phone software version 5800XM

    hi mate
    i have got a nokia 5800XM.the version is v21 but when i tried to update it i couldnt do it because it said there is no available update for your device.
    in CAN I UPDATE? page i entered my phone code and it said there is no such a phone with this phone code.
    phone code:0549361
    my phone is made in hungary
    PLEEEEEEEEEEEEEEEEEEEEEEEEEEEEZ HELP ME

    Cant see that code on lists as well. Likely that you got a fake sticker so the suppliers can say that they got it from Hungary and fool dealers.
    If the update is not available for you via OTA or NSU, you could try going to a Nokia Care Center.
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • TS1702 My youtube app is no longer working on my iphone 3. Others, with the same phone, are not having the problem. It works occassionally, but it's unpredictable. I've updated phone software, deleted the app, re-downloaded the app, turned the phone off a

    My youtube app is no longer working on my iphone 3. Others, with the same phone, are not having the problem. It works occassionally, but it's unpredictable. I've updated phone software, deleted the app, re-downloaded the app, turned the phone off and on...nothing.

    You may have debris in your headphone jack blocking the sensor.  Try blowing hard on the jack, and inserting/removing your headphones quickly multiple times to clear it.

  • Unable to Update Phone Software

    Respected Sir,
    I am using Nokia C5 phone.I installed Nokia PC Suite on my computer and connect my phone with Pc Suite.But unable to download latest version phone software i.e 101.003 for my Nokia C5-00.Following steps are followed:
    1.Download Nokia Pc Suite.
    2 Install it on computer
    3.Connect phone with PC Suite by USB Cable.
    4.Select Software update option appears on Right Hand side of Nokia Pc Suite.
     But when I follow above mentioned steps only updated apps for my phone are shows which are optional.But no updated phone software was shown.I am using Nokia Pc Suite 3.8.30.On Nokia website shows updated software for Nokia C5-00 is available.Why I unable to download it by using Nokia Pc Suite.I already contact Nokia Care Center about this but they unable to solve the problem.Kindly help me and solve the problem or provide me direct link from where I download updated software for my phone.Find attach file for more information.Current version of my phone software was 071.005
    Attachments:
    Nokia C5-00 Software-1.jpg ‏69 KB

    Availability of update depends on Product Code / Region. Also, for Network locked devices, update is possible only after an approval from the Operator. Hence, even if an update is released in general, it need not be for your specific device. Seems, one of these reasons is preventing you from getting the update. In this case you need to wait and keep on checking or if you want you may ask Nokia Care whether they can update the Firmware ...
    BTW, what you are using is not the Nokia PC Suite but Nokia Suite ...

  • Problem updating phone code 3014 appears how can I esolve it?

    i  deleted all setting and donner of my iphone when he restart her self the apple still bloked and he didind boot i try to update but many error problem updating phone code 3014 appears how can I esolve it? and now he still always in recovery mod what can i do ;;;;(

    Dissable wifi sync and then try the update again.
    Should all be sorted then,
    Ryan

  • Updating phone Software crash!

    I've installed Nokia Software Updater.
    While I tried to update phone software my phone was turning off.
    After that NSU asked to do some steps to continue the updating, I did them.
    But my phone could not turn on any more.
    p.s. the phone is Nokia 6300 (has software 5.0)

    @rakg
    Unfortunately resource that farby has indicated is not really applicable to S40 devices where you can only remove battery or reset to factory settings using user interface, so visit to a Nokia Care Point is now indicated.
    Happy to have helped forum with a Support Ratio = 42.5

  • Cannot update phone software c7

    Hi I have got an nokia c7
    when I  try to update my phone software a problem appears:
    -USB connection lost...
    -the ovi suite gives me some steps to recovery
    -then I follow the recovery steps after that the same problem appears
    can anyone help me I can not update my phone....

    Make sure that time and date + timezone is correct in the phone
    Uninstall Nokia Connectivity Cable Driver and PC Connectivity Solution
    Reboot your computer just to be sure, and then start Ovi Suite and try and connect phone again.
    If you are using a stationary PC make sure you are using the USB ports on the back of the computer.

  • Problem Updating iPod software on iTunes

    I am having problems updating my iPod software through iTunes. As soon as it gets to the end of the download, an error message comes up (-48, I think) that states there was an error in downloading the update. It suggests to check my internet connection or try again later. It happens everytime. I have a very stable internet connection and my iTunes software is version 7.1.1.5
    Please help me! Thank you.

    See if placing the iPod in Recovery mode will allow a restore via iTunes
    Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    You can also try another computer to help determine if you have a computer or iPod problem.

  • Error always occur during update phone software

    when i update my phone software to new version, an error occurs, although i tried it many time. the error was, my phone was automatic turn off, and the error notes me to remove battery and charger, and retry again. I have done like this many time, but the error still occur.
    What shall i do?
    Solved!
    Go to Solution.

    you are welcome.
    "NSU" means:Nokia Software Updater.
    read this first:
    http://europe.nokia.com/A4577229
    1.install the latest version of NSU,here:
    http://europe.nokia.com/A4579163
    2.in general profile mode,connect your phone via compatible cable to your pc.
    3.run the program.
    4.do as screen program guide.
    NOKIA means:Night Of King In Alone

  • Having problems updating iphone software to version 5.0

    I currently have version 4.3.1 and finally decided to update iphone software to version 5.0.  It goes through the 6 minute process, but then I get the error message:  "There was a probem downloading the software for the IPhone -----.  The network connection ttimed out.  Make sure your network setting are correct and your network connection is active or try again later."
    I've tried several times and keep getting the same message.  My network connection is active and I've just the firewall and made sure it allows itunes updates.
    Please help!  Any other suggestions?  When answering please be very specific - I'm really clueless with the computer. 
    Thanks in advance!

    try this,
    Plug in, click update software, and click download ONLY.
    Let the ipsw file download complete,... then click update.
    This way is much better. If you keep having error message, its either your internet connection is inconsistent or Apple's server is inconsistent... usually more likely the former.

  • Error in updating phone software

    Hi,
    I have a BB Torch 9860 - I update the phone via Descktop Software - PC
    The problem I am having is:
    The BB software is telling me that there is a new bundle available for my phone, however when I go through the steps needed to download and install the bundle, I keep getting an error opening installation log file...
    I have taken screen shots and created a document with them in it so you can take a look.
    I am not sure how to attach it to this post though
    My PC has the latest version of the desktop software loaded.
    Any sugestions please?

    I found this similar error:
    "Error opening installation log file verify that the specified log file exist and is writable" duri...
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Cannot update phone software / Ovi Suite 3.1.0.84

    Everytime I connect my C3-00 to Ovi Suite to start the update process, this pop-up appears. I disabled my Kaspersky Internet Security but it's still not working. Now what I am supposed to do? Please help. Thanks.
    Attachments:
    nokia.png ‏478 KB

    I'm having the same problem. I'm running a Nokia E63 on Windows 7, Nokia Ovi Suite software version 3.1.0.91, and the firmware version (device software version). on my phone is 200.21.012.
    This being very old firmware, I want to upgrade to the required 500.21.009. However, whenever I try to upgrade, I get the error attached (Error code: 12008). Can someone help me as I've reinstalled Ovi Suite to the latest version and still no joy.
    Attachments:
    Ovi suite error - Error code 12008.png ‏41 KB

  • Problem updating iPod software (version 1.2)

    I'm trying to update my video iPod (30GB) with the latest software (version 1.2) through iTunes, but I get the following message:
    "The iPod cannot be updated because it contains files that are in use by another application."
    I've tried restarting the computer and resetting the IPod, but still get this message.
      Windows XP  
      Windows XP  
      Windows XP  

    I had the same problem (before I bought my Mac). Apple hides the fix pretty well. It can be found here: http://docs.info.apple.com/article.html?artnum=304468. Hope this works for you!

  • Problem updating iphone software version 4.3.3

    Every time I have tried to update the iphone software when prompted by itunes it crashes, sometimes at the end of the update sometimes before. It comes up with an error message every time. Please can someone help?

    First thing I'd do is check that I have the latest version of iTunes. This has cought me out a few times. Other thing that I've experienced is a iTunes seems to think there is a problem with my USB socket, so I've tried another and it's worked fine.
    But yes what is your error and error number?

Maybe you are looking for