Problems Updating Software

Hi
I purchased my Xperia Go exactly one month ago, and I've decided to upgrade my software. Unfortunately, it refuses to update. My update center does not give me the option to update my software, so I am using my PC instead. I have installed PC Companion. I get the message that it is preparing my PC and it ends there. I therefore haven't been able to update my software. Any idea why?
Please reply ASAP

Try using Sony Update Service
Repair / Update Service
Update your phone for optimum performance and get the latest enhancements. Regardless of whether you have the latest software, it’s a good routine to run the Update Service to improve software stability. Also, if you experience problems with your phone this may be solved by a software update.
http://www.sonymobile.com/gb/tools/update-service/

Similar Messages

  • I have problem updating software

    i have problem updating software

    can you tell us what is happen when you try or what our trying? you question doesnt tell us much

  • My Macbook Pro seems to be having problems updating software or connecting to apples servers for updates.

    Hi,
    I am having an issue at the moment with my MacBook Pro updating anything! Here is a list of the problems I'm getting.
    - App store is not loading correctly and cannot navigate or select updates for my programs/apps installed on my computer (see photo).
    - iTunes store will not load correctly in the window, same issues as App store.
    - iTunes gives errors to both the iPad and iPhone when trying to update them to iOS 4.3.5 saying it could not contact iPhone Software update server.
    - A download of an album on iTunes resulted in only 3 of 13 songs being able to be downloaded, the rest had "The update could not be verified. It may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs." errors 8007 and 12004.
    - The most recent OSX software will not download with the following error, "The update could not be verified. It may have been corrupted during downloading. The update will be downloaded and checked again the next time that Software Update runs." I have tried this on at least 4-5 separate occasions over 3 days with the exact same errors. Same error for minor update to iWeb although updates to iDVD and Remote desktop updated successfully.
    iTunes software will not update giving similar errors. It goes on and all seems to be server related.
    Where do I start? This is crazy and I really want to upgrade to lion but can't connect do anything.
    Thank You.

    Ok seem to have cracked it. Seems to be a DNS setting. There were no obvious differences between Ethernet and Wireless in the settings as you suggested I check.
    I recalled having changed from one network location to a copied location at one stage to correct something on a previous network. So I switched over and gave the old, unchanged one a test. Under the original location iTunes, App store and Facebook (which was performing badly too) worked sweet. Changed back to the location I was using and they ground to a halt again.
    When I compared the two locations against each other I discovered the only differences were in the DNS tab. There were two others that were being used in the problem location setting, 8.8.8.8 and 8.8.4.4. So yeah. I assume that was causing issues for certain websites/web based programs.
    Thanks for your help. Turns out it was a minor setting on the computer.

  • HT201442 Problem updating software - Now my phone is not working at all!!!

    Hi
    I went to update my software on my iphone this morning.  It started working then suddenly came up with an image to connect to iTunes.
    I connected my phone to my laptop and my iTune said it needed to be restored, i started to do this and then a message came up saying the devise is eligible.
    My phone is still showing connect to iTunes and i cant do anything at all.
    Please help.
    Thanks
    Sue

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

  • Problem updating software

    Is there a problem with the I tunes store at the moment. I'm trying to update to 4.3.4 on my phone to stop a large app download but it can't connect through my I tunes?
    Can you stop a download part way through without the update?

    Six updates, including MacBook Pro EFI Firmaware (2.7), Mac OSX 10.7.3 Supplemental Update (1.0), Java for OSX 2012-002 (1.0), Safari (5.15), and iTunes (10.6.1).  All download, start to install, hangup, and then give me the error message.

  • Problem with iTunes and/or updater software??

    I just bought a brand new 30gig iPod video. I followed apple's "instructions" and installed iTunes and the iPod software off of the included cd. I then connected my iPod and it charged but itunes never recognized it. Windows can find it (it appears as an external disk drive in my computer and iPod in other places) but iTunes doesn't recognize it at all. I have tried resetting the iPod, uninstalling and reinstalling iTunes/ipod software using the install cd, i have tried downloading the latest software from apples website and installing it that way, I have tried everything but restoring the ipod because the updater software won't even work. every time I try to use it, it just says "Service Error". I really have no idea what to do. The iPod seems to work fine, it turns on, turns off, windows seems to recognize it, but iTunes won't recognize the iPod and the iPod updater software doesn't seem to work at all. The last thing I am going to try is wiping my computer harddrive (it needs it for other reasons, not just this iPod problem) and starting completely fresh with nothing or very little installed besides iTunes and the iPod software.

    The article posted in the first response is a great place to start. If that doesn't work, try these out as well:
    http://docs.info.apple.com/article.html?artnum=61711
    http://docs.info.apple.com/article.html?artnum=93764
    Best wishes,
    CG

  • Problems with software the update with Nokia 6233

    Problems with software the update with Nokia 6233
    Hello,
    I have so far some-paints tries my software to update.
    Each time the update procedure begins, sometime stands then on the telephone “test mode”.
    On the computer wars I the reference in the update manager “connection to the telephone broken off” and wants the update to again start.
    If I change my profile attitudes since that for example, then after a telephone restart again deleted.
    What there can I make?
    GreetingsMessage Edited by adisaily on 24-Aug-2007 09:03 AM

    It sounds like your 5800 has the earpiece fault that was common with 5800's made before February.
    You need to take it to a nokia care point for repair under warranty.
    Care points/service centres and repair info:
    UK • Europe • Asia-Pacific • USA •
    Canada • Middle East and Africa
    Elsewhere: Click here, select your country, go to the support section, then select repair.

  • Problem with software update - now can't log on to administrator account

    Hello -
    I updated software yesterday and didn't pay attention to what was updating. I always just install the updates when they come up.
    Now I can't login to my administrator account or change the password. I could log into another account, but iTunes won't stay open. It opens for about 10 seconds then closes.
    So I'm assuming that the updates were a mac OSX update and an iTunes update.
    Does anyone know why this is happening and how to fix?
    Is there anyway to "undo" the most recent update?
    Any help would be appreciated.
    -jamendan

    Hi jamendan, and a warm welcome to the forums!
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
    5. Select your Mac OS X volume.
    6. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
    Some people get away without Repairing Permissions for years, some for only days.
    If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
    If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
    May even need to do an Archive and Install if you have room on the HD...
    http://docs.info.apple.com/article.html?artnum=107120
    I only use Software Update to see what is needed, then get them for real via...
    http://www.apple.com/support/downloads/
    That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.

  • Updated to Yosemite, no problem.  now iPhoto and iMovie won't open.  Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software.  User ID and PW works everywhere else.

    Updated to Yosemite, no problem.  now iPhoto and iMovie won't open.  Says I need to update software however, when i try to update indicates my User ID and PW won't work for these two pieces of software.  User ID and PW works everywhere else.

    I am having the same problem.  I even changed my password and updated all of my security information.  Now it just gives me an error and retry message, which of course also does not work.  Went to support and was going to open a chat (seemed the simpler option) and received a message that my support has expired for this serial number unless I want to pay $29.00.  So I chose the option to call later, which was the exact time suck I was trying to avoid.  Why wouldn't the new operating system also update the apps that were already part of my old platform?

  • Updater Software Problem

    After installing the updater software and iTunes 5.0.1 I am in a position were my iPod is not being recognised by my PC, firewire or USB connection. When I try to start my iPod the Apple logo shows and then the connector icon and an arrow appear indicating connect to PC. There seems to be a few threads on this matter, is this an Apple fault?

    Up unitl yesterday all was fine, it has worked for a year. Then I install the latest iTunes and update software and I'm in this position. I have uninstalled and reinstalled the software with but still the same problem.

  • My MacBook Pro that is running on 10.6.8 won't update software so that iTunes connects to my iphone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.

    My MacBook Pro that is running on Mac OS X 10.6.8 won't update software that I need in order to download the newest iTunes software to connect to my iPhone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.

    In addition to Stedman's spot-on reply --
    When you buy an upgrade disk, all updates in that OS can be found on Software Update.
    For instance, I bought Snow Leopard at 10.6.
    All other updates have been free and downloadable.  So I'm not a 10.6.7.
    10.4 (Tiger) went to 10.4.11.
    10.5 (Leopard) went to 1.5.8
    10.6(Snow Leopard) is currently at 10.6.7.
    Now, when Lion come out (the next major upgrade of OSX), I will have to pay to go to 10.7.
    After that, updates are free til 10.8 comes out.

  • Hi guys i got problem apple software Update i got masage .The feature you trying use is on a network resource that is unavailable. Click OK to try again,or enter an alternate path to a folder containing the installation package i Tunes.msi' in the box bel

    hi guys i got problem apple software Update
    i got masage
    .The feature you trying use is on a network resource that is unavailable.
    Click OK to try again,or enter an alternate path to a folder containing the installation package i Tunes.msi' in the box below
    and i cant find anything please help

    This forum is for questions about Apple Remote Desktop, Apple's software for managing networked Mac systems, and hence not the best place for your question. I'd suggest asking in the iTunes for Windows forum. You'll need to include more details, including the version of Windows you have, before anyone can do more than guess as to the problem.
    Regards.

  • Problem Ejecting iPod Photo since updating software

    Can anyone help with my problem ?
    Just updated iTunes to 5.0.0.35. All seemed ok until I needed to update software on iPod (colour screen, 60gb) to 1.2 so I can use the camera connector I bought when I go on holiday.
    Now I'm having serious problems. I've had the pod for a few months and it's been great until now.
    I've been adding album art to iTunes albums. Now the pod with it's new software connects to itunes much slower and I seem to have lost songs from the pod. "Do Not Disconnect" message is continuously on pods screen. It won't disconnect from tunes and when I try to disconnect from PC using the safely remove hardware tactic, I get a box saying "The Device 'Apple iPod USB Device' cannot be stopped right now. Try stopping the device again later."
    I've tried everything, from safely removing it to right clicking to eject. The iPod is still stuck on the DO NOT DISCONNECT screen. The only way was to disconnect it then restart the pod using menu/select buttons together. But when I connect it again to the PC, the same thing has happened. Again, I've tried all sorts, from rebooting the PC to changing some options in iTunes.
    This all seems to be since I updated the software this morning (Sept 30). I've also tried resoring the iPod and starting all over again, but a soon as you connect it to the PC, it seems to freeze up with that same message on the screen. iPod Updater software said it "Couldn't Mount iPod connected".
    Please put me out of my misery. Boo Hoo............

    Cheers for that Mrsuknow,
    Unfortunately I don't have an 'automatically disconnect' check box under my ipod tab, or anywhere else in preferences for that matter.
    And the pod never finishes updating. It tries for a few minutes, then a message appears saying, Ipod couldn't be updated, file(s) not found. A load of exclamation marks appear next to certain songs in the iPod library. When I try to play any of them on the pod, they show as being there but won't play. They're still there on iTunes.
    And I've tried restoring factory settings again on the pod, but updater says it can't mount the iPod again.
    Boo.....

  • Nokia 5130XM: Problem with updated software versio...

    i have updated my nokia 5130c  xpress music with version v7.97. after updation i got that my music player's library updation speed get more faster then before but i have lost screen saver option and also lost power saver option. my music player also become unstable it take more time to change between tracks. net also gone slower. i request to nokia to release a new version of software with all the features like (screen saver, power saver and also with solution of all these problems).

    Friend i have nokia5130 also. But my problem is my set not supporting .jar format from few days. Can u advise me plz where from and how shall i update set's software? Plz tell me. I don't know how to update software.

  • Problem Updating iPod software on iTunes

    I am having problems updating my iPod software through iTunes. As soon as it gets to the end of the download, an error message comes up (-48, I think) that states there was an error in downloading the update. It suggests to check my internet connection or try again later. It happens everytime. I have a very stable internet connection and my iTunes software is version 7.1.1.5
    Please help me! Thank you.

    See if placing the iPod in Recovery mode will allow a restore via iTunes
    Next try DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    You can also try another computer to help determine if you have a computer or iPod problem.

Maybe you are looking for