Problems updating to 11.6.602.168

Hi. I've spent the past four fours sorting out this update on my XP PC (IE8 and also Firefox).
Three attempts brought an error message about an error in the script - did I want to continue? I said No. The fourth & fifth attempts failed - there was an error message when the installation was at 50% "please close Internet Explorer" but IE wasn't open. So all of the updates ended in failure
But here's the strange thing - both 'Add/Remove programs' and the Flash Player Settings Manager in Control Panel are showing the updated Active X (as does the webpage "What version have I got".version but the old version v11.5.502.149 Plug-in.
(1) Should the Plug-in be updated? (2) If so, how do I do that, please?
(3) Doesn't the "Which version" check plug-ins? http://http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
Your help would be much appreciated as I'm tearing out what little hair I have left!

It sounds like you might be running into a problem with the online installer. Please see this help page for links to our stand alone installers:
Installation Problems - Flash Player - Windows
To answer your questions..
1. Yes, the plugin should be updated if you are using a browser (or application) other than Internet Explorer to view Flash content.
2. Please see the link above
3. When checking versions online, it will only show the version that is currently being used. If you use IE to do this, only the ActiveX version will be displayed.
Hope this helps,
Chris

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Problems with Flash player 11.6.602.168

I have flashplayer 11.6.602.168 installed on windows 7 professional (64bit) yet web sites keep telling me I need to upgrade my flashplayer. When I try to upgrade, I get an error message that I don't have enough rights, yes I am listed as administrater on my computer. Even when I save file, rights click and opt for "run as administrater" I still get the same error message. How can I solve this issue. I have the same problem when using Windows explorer as well as firefox, both are the latest versions.

Try asking in the Flash forum. I am not sure why so many folks are drifting to the Acrobat forum to ask questions about Flash.

Sound recording in v.11.602.168

When using IE 8.0 or FF I experience problems with sound recording in flash. This occurs since updated flash versie 11.6.602.168. The recorded sound (microphone) is played distorted.
This seems to be a bug, since in earlier versions there was no problem here.
Does anyone recognise this? Is there a solution?

Hi Chris,
Thanks for your response. I previously had looked into this a little more in depth and found a couple bugs on the Adobe Bug Base that sound like the same issue. I also used the test applications and reproduced these issues on relevant systems. Would you agree that these two issues seem to be related to what we are experiencing?
https://bugbase.adobe.com/index.cfm?event=bug&id=3501218
https://bugbase.adobe.com/index.cfm?event=bug&id=3499702
If you do not think this is the case or it would be better for us to open a new bug please let me know. I can ask one of our flash developers to create an application for the problem we are experiencing if necessary. Also, I can post these two links on the forum if they are as relevant as I believe.
Thanks again for your assistance.
Michael

Shockwave Flash 11.6.602.168 100% CPU usage

Hi,
Our computer has 100% CPU usage every time we get in websites that utilize Flash, or watch youtube.
Browser: FF 19.0
Flash 11.6.602.168
Computer: HP Pentium 4, 2.8 GHz, 3G memory, up-to-date BIOS and other drivers.
Graphic card: EVGA GeFprce 6200
Windows 7 32 bits
This window is freshly installed, has AVG on. We do not have many software's installed, except MS Office. All fans and CPU are clean. The computer runs fairly fast: we tried opening multiple FF tabs simultaneously, plus Excel, Word, Solitaire etc. without any problems. However, whenever we get into websites with Flash, the CPU uasage goes to 100% and stays there. Memory usage has always been stable, around 30%. We have tried the following steps, but it hasn't gotten better:
- Turned off all applications, opened only one tab with that website.
- Updated all drivers and applications: FF, Flash, Graphic card etc.
- Turned ON and OFF hardware acceleration for both Flash and FF, also tried to turn one On, the other OFF, and vise versa.
- Disabled all add-on's, extensions and Plug-in's, except Flash.
- Uninstalled and reinstall FF and Flash; restarted several times.
- Temporarily turned OFF protected mode.
- Uninstalled FF, Flash, then installed IE 9, then Flash for IE: didn't work.
- Uninstalled IE 9, Flash, then installed IE10 then reinstalled Flash for IE: also didn't work.
- We do not keep browsing history.
Examples of websites that we have had problems with: pbskids.org, barbie.com, and other school websites for kids to do homework or watch youtube.
While in many websites such as CNN.com, yahoo.com, when we opened it, the CPU usage did spike, but came back to 1-5% within 5 seconds.
This computer is for our kids. Do we really need to buy an i5 or i7 computer so the kids can play and do homework? Or is there any other way that we can do?
Thank you

Moving to the Using Flash Player forum, as this isn't specific to the Beta.
In the Youtube video, if you right-click and choose Show Video Info, it will show you whether you're using Hardware Acceleration for both Video Rendering and Video Decoding.
If you're seeing Software Rendering and/or Software Decoding and you're watching a high-def video, it's going to use a ton of CPU.
Do you see similar behavior in other browsers? (Chrome, IE) The Flash Player distributions are actually quite different for each browser. It would be an interesting data point.

There was a problem connecting to the server "192.168.1.3

'There was a problem connecting to the server 192.168.1.3 Check the server name or IP address, and then try again. If you continue to have problems, contact your system administrator.' - How to sort this out so I can connect to my NAS Drive via wifi?
I am running OS X Yosemite all though I had this problem also with the prevues OS.. I can't seem to connect to my NAS Drive any more via wifi at home. I keep on getting this message error. I have tried different things like trashing some of the Library Preferences suggested on other discussions and updated everything I can. I have also re started Finder (as previously that sometime worked) but this no longer a solution.
The server is working fine I can connect to it via remote website. I also I can see the server/drive and even wake it up but that is as far as it goes, soon after it is 'connected/woken up' I get this error messgae and I can't see any of the files etc. Please help, this is extremely annoying, I feel helpless, this is beyond my technical know how..

I have same problem. It started after i replaced my router (which was on 192.168.1.1) to new air port time capsule, which has different IP address. When i start chrome i have to wait half a minute to get this message. Then i click ok and after that everything is working. Until next time you restart the browser. What is happening here?

Can't install adobe flash Player 11.6.602.168

Dear All ,
kindly be informed that when i am trying to play some videos from the link below .
http://video.nationalgeographic.com/video/kids/cartoons-tv-movies-kids/
it keep asking me to download the adobe flash player 11.6.602.168 , however i get this error message from 3 pc until now , and I am already have this version installed in my machine but still didn't work , and when i am trying now to download it an install it again .
it download the file (nstall_flashplayer11x32ax_gtbp_chrd_aih.exe) with size (982KB) , but when i double click to install it didn't do anything and it keep hanging on the process and didn't do anything , and in some time the download file which I mention above automatic delete .
So what I should do to fix this issue.
Many thanks

Download the offline installer from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header and save it to disk, then close all browser windows and run the downloaded installer.

There was a problem updating InDesign CC For more information see the specific error below. Update Failed Download error. Press Retry to try again or contact customer support.(49)

Posted the entire text from the error window, when trying to update, using the normal NON-TECHIE way to update any and all Adobe CC products, via the Creative Cloud updater installed when Adobe Creative Cloud subscription was purchased when first offered.
The following occurs, ad nauseam:
There was a problem updating InDesign CC
For more information see the specific error below.
Update Failed
Download error. Press Retry to try again or contact customer support.(49)
Here's the crux of my frustration:
(1) Customer Service is NOT contact-able, to receive LIVE help.
(2) There is NO way for me to mitigate this "Download error", being a student learning InDesign, and NOT in any way capable of tweaking folders/files here and there.
Therefore, the real question:
Given that a significant number of subscribers are having the above referenced issue with attempting to download the current update for InDesign, WHAT ARE WE SUPPOSED TO DO, in order to get our contractually paid-for updates to our legally and contractually paid-for Adobe software, specifically in my case, InDesgin's current update?
Please, NO TECHNICAL mumbo-jumbo which most likely will cause the overwhelming majority of users, like me, to seriously corrupt their computer files, but rather an honest, straightforward "what to do" from real CS/Engineers working for Adobe, as to how to FIX this issue, period.
===========================================================
UPDATE:
Here is a way in which I think I was able to "update" my InDesign CC application:
(1) Sign-In to your Adobe Account
https://www.adobe.com/
(2) Click on the MENU icon
(3) Click on the product InDesign icon
Your browser should display the page for Adobe InDesign CC
https://www.adobe.com/products/indesign.html?promoid=KLXLU
(4) Click on the Download icon,
Your browser should now display the page to download InDesign,
https://creative.adobe.com/products/download/indesign
(5) a Pop-Up window should open, and display:
Launch Application
This link needs to be opened with an application.
with the first option to select being the CreativeCloud(URIHandler)
(5) Select this application and click OK.
What happened when I followed steps (1) thorugh (5) is that:
(a) InDesign CC(2014) was installed,
(b) InDesign CC, updated, and then
(c) InDesign CC(2014), also updated.
Why this all worked, is a mystery to me.
Looks like a separate, "new" version of InDesign, InDesign CC(2014), was installed, the existing "old" InDesign was updated, and then the newly installed Indesign CC(2014) was further updated.
A BIT MORE, when I launched my InDesign CC app, and checked to see if there were Updates Available, there in fact was an Adobe InDesign CC 64 bit (9.2.2) update.
I clicked on UPDATE and my "old" InDesign CC app was "successfully updated."
FURTHER INFO: I may have neglected to list some important info ... OS: Windows 8.1 Pro with Media Center, 64-bit
Confused, I am able to launch BOTH of these apps, and hopefully I may use one of these versions of the InDesign CC app, to do some InDesign work.
Will keep y'all posted!
Message was edited by: Richard Yapkowitz, about an hour after I first posted this issue.

Jackdan error 49 indicates the installer was unable to access a critical file or directory. You can find additional details at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Problem updating to iphoto 9.6 after upgrading to Yoesmite I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

problem updating to iphoto 9.6 after upgrading to Yoesmite I am getting the following message when I try top date iPhoto This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canc

"This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled." ?
This error message will appear erraneously, if you skipped the update to Mavericks and iPhoto 9.5.1 and went straight from an earlier MacOS X version to Yosemite, without first updating to iPhoto 9.5.1 and associating iPhoto to your AppleID.
Try first to buy iPhoto with your AppleID instead of updating. Delete iPhoto from Applications, but don't empty the Trash, then go to the main page of the App Store and search for iPhoto. If you are lucky, it will show as free and you can buy it directly.
If iPhoto is not showing as free, there is no help but contacting the App Store Support: Ask for a redemption code. You will need to provide a prove of purchase for your mac with iPhoto preinstalled.
http://www.apple.com/support/mac/app-store/contact/

HT201413 I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the sign that says this application has failed because MSVCR80.dll was not found.

I am having a problem updating itunes to the latest version on my windows xp i get the error message 126 and the banner that says this application has failed because MSVCR80.dll was not found. anyone have a fix suggestion? thanks

Click here and follow the instructions.
(98724)

HI there, am having a big problem updating mu iphone due to me forgetting my password, can you tell me how to retrieve it. It seems like i have one apple id for downloads and a different one for updates. Can you help ps.?

Hi There
Am having a big problem updating my iphone 4 Apps, due to a problem with my password for my apple id. But it seems that i have two different ids, one for the updates and another for the downloads. I am not able to retrieve my Id password for updating my Apps. Can you help me ps?
Thank you

What program did you use to fix the internal hard drive? What repairs did it report making? More crucially, if repairs were reported, did you re-run the utility until it reported no problems found? It's possible for one set of problems with a drive to mask others.
If you have about 5GB or so free space on the internal hard drive, you can use your OS X Install disc to perform an Archive and Install to recover from the failed Software Update. When the computer restarts, download and run the OS X Update Combo 10.4.11 (Universal). When the Mac restarts after that, run Software Update. During all this, make sure nothing interrupts or shuts down the Mac! Note that the first start after each of these updates will take significantly longer than subsequent starts, so be very patient.
How did you back up your internal drive to the external one? Did you just drag things over in the Finder, or did you use a utility such as SuperDuper! or CarbonCopyCloner? Does the external HD show up as a bootable volume in System Preferences > Startup Disk, or using Startup Manager?

BRFplus: Problem updating values in an internal table in a loop expression

Hi
I'm looking into the loop expression type of BRFplus and I have come across a problem updating an internal table, I'm trying to create and populate the table using a loop, here is the functionality I'm trying to achieve:
In a rule set create an internal MONTH_TBL table containing 12 rows of two columns: MONTH_NUM containing values 1 through 12 and MONTH_VAL containing an amount (initially 0,00 EUR in all 12 rows).
After initializing the table traverse through SFLIGHT table and for each row add PRICE from the table to MONTH_VAL in the row of MONTH_TBL corresponding to the month of FLDATE field in SFLIGHT.
The initialization of MONTH_TBL works as intended, as does the traversal of and retrieval of values from SFLIGHT. The problem however is the update of the internal table MONTH_TBL (defined as result data object for the function). I don't get an error, but the tables does not get updated, and I cannot seem to find out what the problem is. I would have attached an XML extract of the function + ruleset for information, but it dosen't seem like that is possible, I could e-mail it on request (for SAP employees with access to system QU5 the function is LOOP_TEST in application Z_KLAUS_TEST).
I hope that this is sufficient information to understand the issue that I'm dealing with.
best regards
Klaus Stenbæk, KMD

Hi Klaus,
The Loop expression is part of NW 7.02 which is not yet released. When you experience the problem as part of a test you should have a contact at SAP for dealing with problems/errors. Usually SAP-internal messages are used for this purpose. Please clarify with your SAP contact how the model is.
BR,
Carsten

Problems updating ipod touch 3g to os 5

Hi... I am very excited to see what all the buzz is about for the new OS 5.x for use on my ipod touch 3g but im having problems updating my device. my itunes has been updated to 10.5 and i have conected my touch to my computer and clicked on update. but all that comes back is that it is updated to the newest version which it states 4.2.1 .... but i dont see any of the new stuff that is supposed to be with os 5 i have erased and put my touch back to default settings and it still does the same thing. i erased using itunes when connected by the cord and i have tried using the reset feature on the touch itself w/o the cable. if anyone has some advice for me it would be greatly appreciated !!

heather from gravenhurst wrote:
it is an 8g & ive talked to the itunes support team and they say that it is indeed a 3g
Not true. Apple did not make an 8GB ipod touhc 3rd gen at all. They do not exist.
You can see for yourself:
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Problem updating Nokia N97 firmware over the arir ...

OK here goes,
I'm having some real problems updating the firmware on my white nokia N97
I recently bought it of the web as a 12 month contract onto t-mobile (not there website though) in th uk
After noticing some problems i googled and noticed a firmware update had been released on 1st july 2009
I tried to get the firmwae over the air (OTA) via typing in *#0000# and selecting check for updates. I get no updates available for nokia and t-mobile (unsure what the difference is?)
So i heard try using nokia software updater.
i downloaded latest version 1.6.13 and installed it on a windows vista 32-bit home premium laptop ok
i have also installed all of the stuff that came with the cd with the phone (ovistore etc )
when i plug the phone into the laptop i get four options (PC, media, usb and something else) first time it ran it installed the necessary drivers and so therefore when i now plug it it just connects as expected.
so the laptop is detecting the nokia n97 at this stage
when i then load nokia software updater click next i put the phone into general mode on full charge with a sim card in it and click next again to detect the phone is pc suite mode
after about 2 minutes it says it can detect the phone although i can go to my computer and traverse the folder view!
i can even set it off looking for the phone pluggin it in and the autoplay options of vista will kick in in the background detecting the phone (ie outisde scope of nokia software updater)
i have tried all different connections mode pc suite mode etc different profiles nothing. tried it onto different pcs with different windows version on it. tried reinstalling software updater
my software version is 10.0.012 and my product code is 0587240
interestingly when i goto the can i update on nokias website it says no i have the latest version when i supply this information. weird
im kinda in catch 22 because there is a bug with pc usb detection of the phone in version 10 but i cant update to version 11 because of this bug
its driving me nuts any help greatly appreciated
thanks in advance
Cheers
kyle

kyletindle wrote:
i did a hard reset using *#7370# and locking code 12345 and the phone did reset but software updater does still not recognise the phone whilst ovi suite does and nokia sync etc
to make matters worse it has broke my facebook app error: undefined
mega
just what i wanted cheers nokia
It will break your facebook as you have re-formatted the C: drive of you phone. Was you facebook installed to the E: drive by any chance?
Go to OVI Store and re-install it.
It may be work installing it from OVI Store then un-installing that one to clean off the mess you have been left with post formatt and then re-installing it fresh from OVI Store.
As I always say. Before doing a re-format always uninstall all apps/widgests before doing a hard reset or factory reset.
I also do a this and a factory reset before firmware updates to clean my phone. Should really do a hard reset/format as this would be cleaner still, but tehn I would have to do a lot more set-up afterwards.
N97 (Product Code: 0585262 (Voda UK)) FW 12.0.026
95 8Gb (Product Code: 0558787 (UK)) FW 31.0.018
If a post by a user has been helpful, please click on the Kudos! button.

I have problems updating my app in the appstore. How should i update using itunes? Currently, i'm unable to use all of my apps.

I have problems updating my apps in appstore for my IPad. How should i update it using itunes? I'm unable to see all the apps currently.

Hallo. If all of your apps purchases from the same Apple ID, you can try to update them on iTunes, ways as below:
iTunes 12 for Windows: Download previous purchases from the iTunes Store
iTunes 12 for Mac: Download previous purchases from the iTunes Store
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I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.' I try to click OK it fails and I do not know an alternate path to select

I am having problems updating my itunes to the latest version, on each stage I am getting a message 'The feature you are trying to use in on a network resource that is unavailable.' I try to click OK it fails and I do not know an alternate path to select, please help?
I get message like below on each stage of the update, Quicktime, Safari & iTunes;
It's so annoying as until I update my iTunes account my phone won't sync.

Many thanks for the screenshot. (The key to these is knowing which particular .msi file is being mentioned by the message.)
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
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Problems updating to 11.6.602.168

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