Problems upgrading 3g to 4.2 - Freezing (?) during backup stage

I'm trying to update my 3G to 4.2, and while the phone continues to show "Sync in Progress" the actual progress bar in iTunes just stops scrolling and basically vanishes every time during the "Backing up iPhone" stage. I'm not sure if it's still working... the screen is still illuminated on the phone, I can feel it getting hotter, and my laptop is draining battery as if it's working... but no progress ever appears in iTunes and I've given it up to an hour with no change. Any thoughts?
Thanks in Advance!

Depends on the amount of data, photos, messages etc you have on the iPhone to backup during the sync. My wifes last backup took 2 hours to complete. She has a fully loaded iPhone with 100s and 100s of photos, messages, contacts. If that sounds like your iPhone, it will take a long long time to backup.

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