Problems upgrading from 10.2 to 10.3

I'm trying to upgrade my eMac OS X 10.2 to 10.3. I put in the first installation CD, and followed the steps but now it's stuck. On the page that says "Select a Destination," no destinations show up in the box. I've restarted and tried many times but always the same result.
To make matters worse, now I can't seem to get back to my 10.2 system either. If I quit Installer, the computer just restarts and reboots the Installer again. I tried to quit and Choose Startup Disk, but the only choices that come up are the 10.3 installation disk or Network Startup with a ? on it.
Any idea what's going wrong or how I can eject the start-up disk and get back to my old system for now? Help!
Thanks -
Sue

Welcome To Discussions Sue!
Your computer specs read as eMac Mac OS X (10.2.x) Also iBook with OSX 10.3
If the iBook's original OS, was Panther 10.3.x, and you used it's system install discs, to try to upgrade the eMac, that could be the reason you encountered problems, as cornelius posted.
More info here Using OS X Install CDs/DVDs On Multiple Macs.
A Full Retail Version, of the Panther Install CDs, or a Full Retail Version, of the Tiger Install DVD, can be purchased rather inexpensively, at some additional online Apple retailers, Amazon, eBay, FastMac, etc.
Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
Panther is only on CDs, not DVDs.
Tiger is also available for purchase at The Apple Store (U.S.).
Panther, is no longer available directly from the Apple Online Store, as Tiger 10.4.x is the most up to date OS.
Once Panther 10.3.x is installed, you can use the 10.3.9 Combo Update, to upgrade to the final version.
If your Mac meets the System Requirements for Tiger, you could also consider installing that.
And then use the PPC 10.4.8 Combo Update.
Tiger System Requirements
Mac Model Compatibility & Requirements For OS X
Shop Carefully, Examine All Documentation, And Good Luck!
ali b

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I'm having problems upgrading from 10.6.8 to Yosemite. My computer locks up after the download and installation process. Does anyone know how I can overcome this problem?

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Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

Will i have problem upgrading from Snow Leopard 10.6.8 to Maverick ?

will i have problem upgrading from Snow Leopard 10.6.8 to Maverick ?

Impossible to know. But I would make a backup before doing so, just in case. I would also do the following:
Repair the Hard Drive and Permissions
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If you wish to save yourself a lot time should you need to reinstall Mavericks at some point in the future then see the following:
Make Your Own Mavericks, Mountain/Lion Installer
After downloading the installer you must first save the Install Mac OS X application. After the installer downloads DO NOT click on the Install button. Go to your Applications folder and make a copy of the installer. Move the copy into your Downloads folder. Now you can click on the Install button. You must do this because the installer deletes itself automatically when it finishes installing.
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Open Disk Utility in your Utilities folder.
After DU loads select your flash drive (this is the entry with the mfgr.'s ID and size) from the leftside list. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID then click on the OK button. Click on the Partition button and wait until the process has completed.
Select the volume you just created (this is the sub-entry under the drive entry) from the left side list.
Click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
Click on the Erase button. The format process can take up to an hour depending upon the flash drive size.
Make your own Mavericks flash drive installer using the Mavericks tool:
You can also create a Mavericks flash drive installer via the Terminal. Mavericks has its own built-in installer maker you use via the Terminal:
You will need a freshly partitioned and formatted USB flash drive with at least 8GBs. Leave the name of the flash drive at the system default, "Untitled." Do not change this name. Open the Terminal in the Utilities folder. Copy this entire command line after the prompt in the Terminal's window:
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Press RETURN. Enter your admin password when prompted. It will not be echoed to the screen so be careful to enter it correctly. Press RETURN, again.
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Problems upgrading from Dreamweaver 4 to CS3

The website I manage is www.episcopal-dallas.org. Today, I
upgraded from Dreamweaver 4 to CS3. In Design view, I can edit
about half of the pages, but those of the other half (including the
index/home page) have gray backgrounds (with a few exceptions that
have white), and, although I can make changes in the code, I cannot
edit them in Design view. The cursor forms the universal "nicht"
sign — circle with a diagonal slash through it. I can't find
any commonality between the ones that I can edit and the ones I
can't.
Also, on some of the pages, the navigation panel that is
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existing websites.

> Apparently, DW4 didn't make
> the pages conform to the templates
Of course it does.
> unless you detach them from each other.
You should never have to do this.
I hope your understanding of this doesn't cause further
problems for you.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"jeanie-wtlbh" <[email protected]> wrote in
message
news:g1q4h7$38v$[email protected]..
> Turns out the problem is with the templates. When I
detach the webpages
> from
> the templates, I am able to edit them. I am managing a
site that was
> designed a
> couple of years before me (hence Dreamweaver 4).
Apparently, DW4 didn't
> make
> the pages conform to the templates, which CS3 does,
unless you detach them
> from
> each other. The templates for my website haven't been
upgraded for years.
> So,
> most dion't match up. I'm so relieved to have finally
have figured this
> out. I
> have had to learn most of Dreamweaver "by the seat of my
pants."
>

Problems upgrading from 10.2.8 to 10.3.9

I'm having trouble upgrading from 10.2.8 to 10.3.9.. The first install CD won't boot, I get a grey screen and no "blue OS X sign" it just stays grey.. And here is briefly the history of what happened to get me to this point..
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Here's the tricky part , and it may sound really weird, but please bare with me; my wife had originally partitioned the 10GB HDD into 3 partitions and 9.2.2 was on one of them.. Sofar so good. I installed 10.2 and then an upgrade to 10.2.8. Then recently she told me that she had DELETED 9.2.2 and intended to install 10.3 on that partition and run 10.2 on the other one.... so she repartitioned the HD into 2 partitions.. with 10.2 on disk 1 and leaving disk 2 completely empty.. So, whew, when we tried to upgrade to 10.3 and nothing happened I thought this may be the cause of the problem.. A missing system.
I tried in vain to reinstall 9 from the original CDs (by holding down the "C" key) and when I tried to install it the finder coudn't find a volume to install it on. All there was on the screen was the CD icon..
Maybe I should've done the firmware upgrade before we installed 10.1.. But I didn't know I had to.. So, in anycase, it's now next to impossible to GO BACK to the starting line and reinstall 9.0.4 and do a reworking of the upgrades to 9.1 and 9.2 so I can properly do the firmware update and finally go the distance and install 10.3.9!
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cornellius your post was *Very Helpful.
I have the installation CDs for 9.0.4, 9.2.2, 10.1 and 10.2..
I booted from the 9 CD and went to Disk Set Up and "initialised" the HD which placed a HD icon on the desktop. That resulted in a restoration of 9.0.4.. But I can't download the update, my DSL modem won't work with OS 9 minimum is 10.2. A little thing I forgot. Then I installed 9.2 since you can only do online firmware updates from 9.1 or higher.. I assume higher means 9.2.2.
I read on this support's firmware update page that if you boot from OS X (10.1 or 10.2?) and go to the menu and Disk Utilities on the installer CD you can get firmware updates there.. I booted from 10.1 and could not see how to do that. But, as you suggested, I can "Erase Disk" and "Install OS 9 Drivers," i.e., "Classic" (check box) and go from there.. I can do this with 10.2 as well.. Same procedure same result.. 10.2 will be installed with 9.2.2 running in the background.
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Well this sounds like a hurry and wait or wake up and go to sleep situation.. Larry, Moe and Curly couldn't do a better job than I'm doing..
Thanks for your help,
Rob

Problem upgrading from snow leopard 10.6.8 to mountain lion. Damaged partition.

Hi, here's my problem: I can't install ML and I can't go back to SL.
This is the story:
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- trying to start up from original SL install disk to return to the original state > error: the contents of this disk can't be changed
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- trying to start up in safe mode > the grey screen with the apple appears but nothing happens except that the computer runs warm.
- using disk utilities:
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That about sums it up. All this is leaving me with a useless iMac.
We can't have that, can we?
Please help. Thanks.

Thanks Walter.
I just solved the problem myself. Here's what I did:
I used the 10.6.8 install disk to start the computer, in disk utilities I unmounted the partition with my OS ( HD MacIntosh ). Then I could erase the partition (I have up to date back ups of my files). After that I could install 10.6.8 again. After it is installed completely and I have run the apple software update I expect that installing ML won't be a problem anymore.
I advise anyone encountering the same problems to have a look at the posts in this community concerning the upgrade from snow leapard to lion because the same problems, and a lot of them, occured with this. Which, I think, is a sad thing.
Minus points for Apple.

Problem upgrading from Photoshop CS2 to CS4 Extended

I purchased the retail box Photoshop CS4 Extended Upgrade (Windows) from a retail store ($349.99 + tax). I am upgrading from Photoshop CS2 and this is the version that the Adobe website says to purchase for this upgrade path. The problem is that CS4 doesn't see my installed, working, activated, and registered CS2 installation so it brings up the next screen offering to allow me to install it as a trial version OR list my qualifying product and serial number. The way that it offers to let me enter my qualifying product is via a drop down box with a single entry of CS3 Extended. No way of entering my CS2 there and it doesn't like my CS2 serial number entered with a CS3 product being shown there (says it isn't a valid CS3 serial number...of course it isn't). Does anyone know how to get this thing to install? Adobe tech support is gone until Monday and then I'll be at work, unable to try anything they might suggest.
Why does Adobe make upgrades so painful? I remember CS2 was a PITA and took Adobe tech support a week to figure out how to get it to install.

No, this shouldn't be extended to extended (I wouldn't expect to shell out $350 twice for extended). This is Adobe P/N 65015396 which their website says is for PhotoShop CS, CS2, CS3, and CS3 upgrades and retails for $350. The face of the box is identified as Adobe Photoshop CS4 Extended Windows and the side of the box only says that I must have an "eligible older version of Adobe or Macromedia software." It also says to check the website, which says this P/N is what to buy for my upgrade path. A mess? YES!!!

Problems upgrading from 10.2.8 to 10.3 Please help

Hi, first time here. I'm trying to upgrade from osx 10.2.8 to 3.0 Panther, but each time i try to upgrade or archive and install my mac freezes and the log says that newer versions of iMovie iCal iPhoto & isync packages are already installed as i downloaded them previously. Is there any way round this to upgrade to 3.0 without losing any files or having to erase and install? I'm quite new to Macs as well so please keep it quite simple.
Thank you

Dan:
You can use Pacifist to uninstall the already updated item that is preventing the upgrade. Then you follow the process below.
Here are some suggestions on installation:
Panther: Archive and Install
If you do not have your original install disks or a Full Retail Version you can get one at AppleRescue or on eBay relatively inexpensively.
If you have the right disks here is what you do.
1. Warning: Although we will use Archive and Install there is always a risk something can go wrong. As a precaution back up your User Folder and any apps you can't afford to lose.
2. Check to see if you have the latest Firmware Update. (Post back if you can't locate the appropriate update for your computer) Note: You must be in OS 9 to update firmware.
3. Boot from the install disk holding down the C key.
4. Once booted go to the Installer Menu and open Disk Utility.
To do a clean install see Notes below
5. Run Repair Disk. If there are problems, run it until no problems are reported. If it reports that it can't repair the problems you might need TechTool Pro or Disk Warrior.
6. While still in Disk Utility run Repair Permissions.
7. Quit Disk Utility and open the Installer.
8. Choose the option to Archive and Install. This saves your data in a Previous Systems folder, which you can retrieve after installation.
9. You might want to Customize and deselect Foreign Language Translations and Additional Printer Drivers to save Hard Drive space.
10. Proceed with installation.
11. After installation is complete computer will restart. Follow prompts and set up computer.
12. Open Disk Utility (Applications > Utilities > Disk Utility) and Repair Permissions.
13. Go online and download updates, or go to Software Update under the Apple Menu and update your OS.
14. Transfer your User Folder from Previous Systems folder.
NOTE (below):
To do a clean install:
Follow steps 1 through 4 above.
a. In Disk Utility select your HD in left panel and Erase in main panel.
b. Be sure Volume Format is Mac OS Extended and the checkbox Mac OS 9 Drivers Installed is checked.
c. Select Options at bottom left in Erase panel. WARNING! This procedure will erase the contents of your entire HDD. Be sure you back up anything you cannot afford to lose!
Select option to zero all data. Click OK. Click Erase.
This process will take a while, so this is a good time to take a long walk or call your mother
d. After HDD is erased resume at No. 7 above.
Post back with any questions or comments.
Good luck.
cornelius
Pismo400, 100GB 5400 Toshiba internal, 1 GB RAM; Pismo 500 OS (10.4.4) Mac OS X (10.3.9) Beige G3 OS 8.6
Pismo400, 100GB 5400 Toshiba internal, 1 GB RAM; Pismo 500 OS (10.4.4) Mac OS X (10.3.9) Beige G3 OS 8.6

Major problems upgrading from 10.3 to 10.4

I upgraded from 10.3 to 10.4, and all my mail save for the last 2 weeks disappeared. Those emails that did successfully survive the upgrade all contained the message "...has not been downloaded from the server". So, as was suggested in this forum, I rebuilt the mailbox. All my old mail disappeared after I did this. Needless to say, this is not an improvement. I'm unsure how to recover my old mail - anyone have any ideas?

Hi Pitir and Allan,
Pitir's problem might or might not have to do with truly overfull mailboxes. I have had similar problems when attempting to migrate to the Mail.app 2.0.5 (the one coming with 10.4.3).
After a good few hours of wasted time I now refuse to accept the overfull email explanation as universally applicable. This is not intended in any way rude, Allan
I have had large and small mailboxes show this message. A large one was ~1800 messages totaling ~43 or so MB. A small one only contained around 100 or so messages and still had the problem.
Installed 10.4.3 cleanly on a new disk. I copied Mail.app preferences and address book (preferences and application support files). So far so good.
Attempted importing my email into the new Mail.app in various ways:
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2) Completely empty the Mail.app 2.0.5 mail folders and start it empty. Then select the 'Import' command from the file menu. This imported everything nicely. However, running Mail.app the next day I found it had -- without telling me -- lost a lot of messages. Some of them -- I am 100% sure had been imported OK. They just vanished overnight in-betweeen two Mail.app launches. There were no error messages or warnings.
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Mail.app 2.0.5 is the biggest disappointment for me so far (and I very much hope the biggest disappointment ever) as a long term user of Mac OS. It is really quite shocking.
The blood is still on the boil a bit...
Cheers,
Joerg

Problems upgrading from Leopard to Snow Leopard

Hopefully I'm in the right place. This is my first Apple and my first problem. Recently upgrade from Leopard to SL and have had problems ever since. Mail, TM, Safari, etc. I have searched for explanations, but unfortunately can't find answers I understand. I have MS and my cognitive functions aren't what they use to be. I have seen suggestions about clean installs, restoring from TM, cloning HD then re-installing, etc... I would love to stay with SL but need it to work, so would a clean install do the trick? If so, how do I do a "clean install"? Should I just go back to Leopard and what would be the best way? I backed up with TM before I upgraded. I have had my MBP since fall of 2007 and it was starting to slow down before the upgrade so I wouldn't mind the clean install of either OSX. Any help would be appreciated.

since you backed up before you upgraded you can safely do the following.
boot from the snow leopard DVD.
start Disk Utility from the Utilities menu and erase the main hard drive.
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Problems upgrading from Logic 6.4 to Logic Studio

I recently had my hard drive die, so i am now in the process of reloading all my software. I started with Logic 6.4 years ago and have been purchasing the upgrades ever since. I first installed Logic 6.4 with the dongle inserted than i installed Logic studio. I than updated the software. However, now Logic will not open. I get the prompt;
"Upgrading from Logic 6.4 to Logic Studio running 10.6.7 2.66 i7 17 inch running problem. After install Logic will not open. Updated all the software. On a Macbook Pro"
Is there something i'm doing wrong.
thanks for any help.
David

Choose About this Mac from the Apple menu, check if the computer has at least 2GB of RAM, and if it does, click here and order a download code for Lion 10.7. Doing this costs money; you may find it easier and cheaper to upgrade to Yosemite, which is free.
Back up your data and check your applications for compatibility before upgrading. In particular, Mac OS X 10.7 and newer don't support PowerPC programs such as versions of Microsoft Office prior to 2008.
(122702)

Are their problems upgrading from windows 7 to windows 8 on HP touchsmart 320 pc

Does anyone know if their are problems upgrading windows 7 to windows 8 on my touchsmart 320 PC and if I decide to upgrade can I remove the windows app and go back to windows 7 without problems?
Ms. BYP

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the back or bottom of the computer. Please do not include the serial number. Please enter the model/product information into HP's Online Consumer Support page and/or post it here for our review.
THIS is HP's position on Windows 8 support and any HP computer not originally shipped with Windows 8;
Not all Windows 8 features may be available on all PCs.
Your particular experience with Windows 8 will be determined by the capabilities of your PC.
HP is providing upgrade instructions and drivers will be available for most Windows 7 systems sold after 1st October 2011.
If you want to restore the original operating system after upgrading, you must create HP recovery media before you upgrade.
Please note that if you purchased your system prior to October 1, 2011, HP has not tested these PCs or developed Windows 8 upgrade instructions or drivers for them. Upgrading such systems may be difficult or impossible.
and
Important information regarding additional limitations and requirements;
Screen Resolution Requirements
Limitations with DVD playback software
Limitations with Blu-ray playback software
Limitations with TV Tuner software
Secure Boot & other UEFI dependent features
Limitations with touch screen capabilities;
Windows 7 (and Windows Vista) PCs with touch screens will not have full Windows 8 touch capabilities after upgrade.
HP PCs with touch input hardware designed for Windows 7 (or Windows Vista) will provide a comparable experience for only two touch point applications after the upgrade to Windows 8. HP Windows PCs with touch input hardware will not support Windows 8 applications that require more than two simultaneous touch points. Additionally, Windows 8 edge swipes may not be available due to the recessed bezel on HP touch systems shipped with Windows 7 (and Window Vista).
HP TouchSmart Magic Canvas and HP TouchSmart applications are not compatible with Windows 8 and must be uninstalled before upgrading. Note that content created using the TouchSmart applications such as Graphitti will not be available after upgrading.
I did a "clean" install of Windows 8 on my HP TouchSmart 320-1120m CTO Desktop Computer and had NO issues at all. If you do an actual "upgrade", please be aware that much of the HP value-added software that came with the computer will have to be uninstalled before doing the upgrade. You may also run into other minor issues with other software already on the computer. The only way to go back to Windows 7, is to use the HP Recovery Discs you should have already created. If you haven't yet created these discs, do so BEFORE upgrading to Windows 8.
If you have any further questions, please don't hesitate to ask.
Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
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Problems upgrading from Panther 10.3.9 to Tiger

I am having problems upgrading my Mac 500mhtz which currently runs Mac OS X 10.3.9 (Panther). It starts the installation process, I choose the language that I want (EnglisH) then the next screebbn says " Alert - Thius software cannot be installed on this computer" . The options I have is Resart or Startup Disk . I don't understand whythis happening becasue I meet the requirements. I have about 6 gigs of space ti stall and from what I read Tiger needs 3 gigs. I have loked through many forums and have not found the answer to my question. Does anybody know the answer to this solution. I have also backed up my User profile and are planning on doing a clean install once when installing Tiger.

Welcome to Apple Discussions!
That error frequently appears if you don't use the retail Tiger installer discs. Mac OS X installer discs are system specific or retail versions. You don't want to install another Mac's installer discs, for reasons my FAQ states here:
http://www.macmaps.com/upgradefaq.html#SYSTEMSPECIFIC
I'd also look that whole FAQ over and see whether or not you really are ready for an upgrade.
In addition, there is no such thing as a "clean install". Here are the various types of installation options available:
http://discussions.apple.com/thread.jspa?messageID=607614
Disclaimer: Reference to links I make to my Macmaps.com website are a for your information only type reference. I do not get any profit from this page, and it is open to the public.

Problem upgrading from iTunes 7 to iTunes 8 because of iTunes.msi

When I tried to upgrade from iTunes 7.? to iTunes 8, I was asked to locate iTunes.msi, but was unable to locate that file on my system. I cancelled out of the program install, believing that I would keep using the old version until I figured out the issue. However, doing that apparently uninstalled my previous iTunes version. Now I cannot use iTunes since the version 8 won't install, and the site doesn't seem to offer any older versions that actually work.

This error usually responds to an installer cleanup with the Microsoft Installer cleanup utility. I will give a method for full removal of iTunes and related programs, but you might get away with just doing the iTunes bits.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Problem upgrading from itunes version7 to 8

Help - After downloading the version 8 software to upgrade from version 7 I rebooted my pc as requested, when i then came to open itunes it goes on to the main page and says ' creating thumb artwork processing' and then stops and crashes!! im scared i will loose all my music!! what should i do?? help?? tried reinstaling the version 8, but it does the same thing everytime?.

This error usually responds to an installer cleanup with the Microsoft Installer cleanup utility. I will give a method for full removal of iTunes and related programs, but you might get away with just doing the iTunes bits.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Problems upgrading from 10.2 to 10.3

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