Problems upgrading to iTunes 7 and QuickTime

I had an older version of iTunes and then wanted to upgrade to the latest version.
So i downloaded it and installed it and then when trying to open it it complained that my quicktime version is too old so I went out downloaded it from the itunes site.
then when trying to install it I get this message:
"A newer version of QuickTime is already installed. The installation can not proceed as long as the newer QuickTime-version is installed" then when clicking OK in the dialog box the installation stops.
I have tried to Remove iTunes and Quicktime and I have been into Regedit and removed all Quicktime entries I have found, which is a jungle and I am sure that it is hidden somewhere....
As a matter of fact I have even used regedit cleaning software and erased all that was found and still it wont install the newer QuickTime....
This has now become a even bigger problem as also Flash 8 video encoder is dependent on Quicktime so how can I solve this annoying and very hard-to-solve problem?
I don't want to reinstall my entire PC.... but I'm coming closer and closer to that decision...
Does anyone in the entire world know how to solve this without reinstall the entire PC?

As a rule I would never go into regedit and manually delete keys and anyone who suggests this is giving potentially dangerous advice.
First try uninstalling iTunes and Quicktime from Control Panel, Add or Remove Programs.
You don't say the name of the regedit cleaning software you used.
So if you haven't already, go to the Microsoft web site (below) and download the Windows Installer Cleanup Utility. Install it, and run it. Quicktime and iTunes will probably still be in the list. Uninstall Quicktime and iTunes with it again.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Download iTunes from apple.com and try installing it (Quicktime is bundled with it).
You might still have problems installing because of QuickTime registry key access errors. If that happens, go to the link below, scroll about half way down and follow the steps carefully to change Owner and Permissions on each key that fails due to access denied errors.
http://discussions.apple.com/thread.jspa?threadID=688433&tstart=0
Good luck.

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I just upgraded to iTunes 12 and had all sorts of problems. After several restores I seem to be able to sync my iPad with iTunes BUT I can't delete anything off my iPad from iTunes. Any ideas on what to do?

I just upgraded to iTunes 12 and had all sorts of problems. After several restores I seem to be able to sync my iPad with iTunes BUT I can't delete anything off my iPad from iTunes. Any ideas on what to do?

-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....

Problems upgrading to itunes 7/quick time

I have tried to upgrade to itunes 7 and get a message regarding quick time...
"Could not open key:Hkey local machine\software\classes\...\CLSID. Verify that you have sufficient access to thet key or contact your support personnel"
Any ideas on how to fix this problem?
Thanks

lakeman,
Something is preventing the install of iTunes 7 / Quicktime 7.1.3 from modifying a registry key.
This could be other applications running on the computer such as anti-spyware or anti-virus software.
I would suggest the Empty your Temp directory and restart (some files may not delete), Uninstall older versions of iTunes and QuickTime, Clean up iTunes installer files on the computer, and Download (or redownload) the software from this article:
http://docs.info.apple.com/article.html?artnum=93976
During the install of the Quicktime 7.1.3 standalone mentioned in that article, turn off your anti-virus and anti-spyware programs. They are designed to protect applications on your computer from being changed, but in this case updating the software is a change you want to allow.

Help - upgraded to itunes 7 and it wont open

Itunes 6 was working fine. I upgraded to itunes 7 and when it had all downloaded the new version would not open. I have turned computer off and on and I have tried to uninstall and re-install it but i still cannot open it. Any ideas pretty please?
Dell Windows XP

replying to splottboy
After installation norton internet security says itunes is trying to use internet & recommends automatic configuration which I accept, then itunes fails to open. Computer shut down is also very slow following the installation of itunes7
those symptoms are very familiar. by any chance, is that Norton Internet Security 2005 installed on the PC? if so, let's try giving the trusty Lorraine M technique a whirl:
Lorraine M: NIS/itunes problem rectified

When launching iTunes 7 and Quicktime 7.1.3 Reinstall dialog keeps showing!

Here is a strange problem that I have never seen before.
I installed the new iTunes 7 and Quicktime 7.1.3 and I always like to move the folders from my Start All Programs List to my Entertainment folder. But because of doing that now when I start both iTunes and Quicktime player a dialog pops up telling me I need to reinstall. And when I click ok it does reinstall each one. And puts them back under Start All Programs List. And everytime I move them to anther folder like the Entertainment folder the reinstall dialog comes back.
I never had this problems with any other version of iTunes or Quicktime!
Anyone else have this issue? And when will it be fixed?

For the problem...
Moving the shortcuts from the "Programs" folder to another folder upsets both QuickTime and iTunes when you start these programs using the shortcuts in the new location.
The simplest way to get to the relevant folders is to right-click the Start button and choose "Explore All Users" and instead of MOVING the shortcuts, COPY them and DELETE the originals.
In more detail,
DO NOT "MOVE" (drag and drop) the "iTunes" folder to the new location, instead...
"COPY and PASTE"
EITHER ctrl-drag and drop the "iTunes" folder from "All Users\Start Menu\Programs" into the location you want it to appear in (e.g. "All Users\Start Menu\Programs\Music"),
OR right-shift "Copy" the "iTunes" folder from "All Users\Start Menu\Programs" and then right-click "Paste" it into the location you want it to appear in (e.g. "All Users\Start Menu\Programs\Music"),
AND THEN delete the original "iTunes" folder from "All Users\Start Menu\Programs".
Windows XP Pro

Upgraded to Itunes 9 and can't get net radio stations

Hi all,
I had recently upgraded to iTunes 9 and now I can not get a lot of my favorite net radio stations to play. I downloaded the latest software update for my iphone which was able to play streaming radio via Safari now won't play either. I went into "preference" then "advance" to change my buffer size to "Large" but I still can not get it playing.
When I click on a station, I get the dialog box that say..."Opening URL" and "Connecting" with the status bar looking like trying to download. After about 10 seconds or so, the dialog box goes away and it gives error code=3259.
I downloaded flip4mac, and Perian but problem persists.The radio I am trying is:
http://arsiv2.burcfm.com.tr/Burcfm2/2009/08/27/09082716.mp3
Any comments would be appreciated.

I had this problem with the last update.
The solution that fixed mine was to rename the iPodDevices.xml file to something else with iTunes closed. When I restarted iTunes, a new one was created and my iPod was recognized again.
I found it in the AppData\Local\Apple Computer\iTunes folder. I renamed rather than deleted the old file in case it didn't work and I wanted to roll it back.
I hope this works for you.

Upgraded to itune 9 and 3GS (3.13) can't sync now???!!!

Please help, I recently upgraded to itune 9 and now my 3GS can't sync. the error msg is "The iphone "XXXX" cannot be syned, a duplicate file name was specified".
ANy idea whats going on with this???

I'm having the same problem, but it tells me to Run the iTunes installer and un-install and re-install iTunes.....what can i do?

Itunes 9 and Quicktime error 1402 hkey_local_machine\software\machine\micro

Hi,
I am a beginner when it comes to software and dowloading problems. I gave my husband an Ipod Nano for Christmas and I have spent close to 12 hours trying to figure out why we can't get Itunes 9 and Quicktime to load. Everytime we try we get to the very end and we get the following message:
error 1402
hkeylocalmachine\software\machine\microsoft\windows\currentversion\run
Any help would be appreciated as my husband was so excited to receive this gift and it is just a paper weight at the moment! Thank you!

Hello, I hesitate to post this advice to a person who states they are a beginner with software, since it involves going into the PC's registry. Don't do this if you are not comfortable with it.
Using the registry editor ( go to Start, Run, type in "regedit", then click OK )
navigate to the key from the error message, click once on it, then click Edit, Permissions.
If your User Profile has Administrator rights, then the boxes should be checked next to Full Control and Read. SYSTEM should be set the same.
If they aren't, I suggest you change them.
Another option would be to create a new Windows administrator account, and see if you can get itunes to install using that.

I click on "Upgrade to iTunes 7" and nothing happens.

I click on "Upgrade to iTunes 7" and nothing happens. What do I do? No window comes up, not even an error message. It is as if it is ignoring me.
Thanks.

Hey sask,
Are you clicking on this inside of iTunes? A firewall my be denying iTunes access to the Internet.
You can download iTunes from here: http://www.apple.com/itunes/download/
or here: http://www.apple.com/quicktime/download/win.html
Jason

Fault with iTunes 8 and QuickTime - Network resource unavailable

This is a similar query to one already found in the iTunes discussion pages however I could not see an answer there as to how to fix this without downgrading so I have posted here. I do not wish to downgrade, I would much rather get iTunes 8 working properly.
My problem is as follows:
I downloaded iTunes 8 (via Apple update) and once I had done so it both iTunes and QuickTime worked fine on my pc. However, after I turned my pc on again the next time (I have Windows XP Home Edition and Service Pack 3) and clicked the iTunes shortcut, I got the following message:
"This action is only valid for shortcuts that are currently installed"
I tried re-downloading and re-installing iTunes 8 and QuickTime (both manually and using Apple Update) several times and each time I got the following error:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package QuickTime.msi (or iTunes.msi) in the box below."
I found the locations of the appropriate .msi files, selected OK, but was given another message:
"The Path C:\Documents and Settings\username\etc cannot be found. Verify that you have access to this location and try again, or try to find the installation package QuickTime.msi (or iTunes.msi) in a folder from which you can install the product QuickTime (or iTunes)."
This same thing happened when I tried to uninstall each program.
At the moment, I have no functioning iTunes. I have also tried restoring my system but due to another unrelated issue with my OS, this did not work properly and I am still in the same position.
Any help that anyone can provide would be most gratefully received.
Thank you.

It sounds as though things have got in a bit of a muddle. Usually removing iTunes and related programs and doing and installer file clean up fixes this:
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program –All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
If you hit a problem with one of the uninstalls don't worry, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete and file or folder called Quicktime.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Just Upgraded to iTunes 10 and Noticed WORSE SOUND QUALITY!! Please Help!

I have been using iTunes as my preferred media player ever since I can remember. I have never noticed a decline in sound quality. I recently upgraded to iTunes 10 and for the very first time found the sound to be simply inferior.
Initially I thought it was in my imagination, then i started testing to see if the speakers were at fault and they were not. I ignored it, but it kept on bugging me.. Eventually i loaded up old Windows Media Player and played THE SAME FILE and it sounded WAY BETTER!!
I tried fiddling with the sound enhancer and the sound check but it just isnt great.. I played songs off iTunes 9 on my sister's computer and the sound quality is higher..
Am I the only one having this problem? I have upgraded iTunes many times and this is the first time I'm experiencing this lack in audio playback quality.. I would hate to back up my library and re-install iTunes 9... Any help/advice would be greatly appreciated.

I do have my grumbles with iTunes, the biggest being the installer.
It's not good at removing problems from previous versions and can bring up new problems on newer versions too, they just get carried across or are made worse. Basically they should have an option to do a clean install, (remove all trace of iTunes on the computer, not including the library, just runtime files.) I think you'll find it can mess up registry keys on new installs.
Make sure you backup your iTunes library first.
So you're probably better off finding a way to COMPLETELY remove the iTunes runtime files, and re-installing it again and see what happens.

I upgraded to iTunes 8 and now it wont open at all

Ok so I upgraded to iTunes 8 and now every time I try to open my iTunes it says that iTunes has unexpectedly quit and it asks me if I want to relaunch it so I click relaunch and the same thing happens. iTunes is like my second life so can somebody pllleeeeaaaaassseeee help me!!

I would first see if you can open iTunes in a test user. This will give us some direction in troubleshooting the issue.
To create a test user:
1. Open System Preferences from your Apple menu
2. Click on the Accounts icon
3. If you see a closed padlock in the lower left hand corner, click on it and enter your admin password to allow changes
4. Then, click the + button
5. Enter the information you are prompted for, and then click "Create Account"
6. Restart the computer and log in to the new account
Once logged in, see if you can open iTunes. If not, I'd recommend reinstalling iTunes:
Go to your Applications folder
Drag iTunes.app to the Trash
Restart the Mac
Empty the Trash
Download & install from http://www.apple.com/itunes/download
If you can open it in the test account, return to your original account and try removing your iTunes preferences file.
Quit iTunes if it is running.
Navigate to /User/Library/Preferences/
Drag com.apple.itunes.plist to the trash
Restart the Mac
Launch iTunes again
If it still isn't working, try recreating the library per these steps:
http://support.apple.com/kb/HT1451
CG

I upgraded to iTunes 11 and I got all of the songs on my families' other computers. How can I stop this from happening?

I upgraded to iTunes 11 and I got all of the songs on my families' other computers. We all share the same AppleID, that's why this happened in the first place; but, I do not want their songs on my computer, how can I disable this without deleting the songs forever or making a new AppleID?

I did not upgrade to the newest version of Itunes on my PC. I just now went to my Library were Music is listed. Under that is Movies, TV Shows, ItunesU, etc. When I opened my music list, each song was in numerical order. If I have the songs listed alphabetically, they are in numerical order. If I change my listing to album or whatever, the first song is listed in numerical order just as I showed in my original question. They are also numbered on my Playlists. I have my favorites in two different playlists. One of them was minus a song. I was able to see which one was missing because they were in numerical order. I know I could have just copied to correct one into the incorrect one and just skipped the duplicates, but I chose to do it this way.
So, the songs are listed numerically in my music folder under Library on my older version of Itunes. But, on my newer version, they are not listed numerically under music. Maybe I'm doing something wrong?????
Thanks so much for your help. I wish they would just leave things alone. I would gladly go back to the older version on my other computer, but????
Again thanks.
Marie

AirPlay broken after upgrade to iTunes 12 and iOS 8.1.3

Hi,
Upgraded to itunes 12 and iOS 8.1.3 and AirPlay has now broken. I have never had any issues before with AirPlay (in nearly two years.)
i can only get the AirPlay icon to appear in iphone 6 control centre if I reset my router (HH3). Icon disappears overnight however.
Icon is also missing completely from iTunes. This is permanent.
I have tried everything. factory reset my router, powered down all devices inc iPhone 6 (and reset all network settings) and repaired my power line adapters but I can't get AirPlay to work at all using my Pc.
Help!
THanks!

Ps I should clarify that I updated to iTunes 12.1

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Call AppleCare for your country and request help resetting the questions.

Problems upgrading to iTunes 7 and QuickTime

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