Problems upgrading to iTunes V10 due to "insufficient services" message

Need help. Am ready to take my iTouch back to the store.
Keep getting error messages when installation program is doing its thing.
Have turned off Norton 360 but problem still exists. Can anyone help me?

lakeman,
Something is preventing the install of iTunes 7 / Quicktime 7.1.3 from modifying a registry key.
This could be other applications running on the computer such as anti-spyware or anti-virus software.
I would suggest the Empty your Temp directory and restart (some files may not delete), Uninstall older versions of iTunes and QuickTime, Clean up iTunes installer files on the computer, and Download (or redownload) the software from this article:
http://docs.info.apple.com/article.html?artnum=93976
During the install of the Quicktime 7.1.3 standalone mentioned in that article, turn off your anti-virus and anti-spyware programs. They are designed to protect applications on your computer from being changed, but in this case updating the software is a change you want to allow.

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Problem upgrading to iTunes 10.5.2

I have an imac running OS 10.6.8 and am running itunes version 10.4.1. I tried to upgrade to iTunes 10.5.2 (required to update my iPad to latest OS). It appeared to work, and installer says I have no new updates for my computer, but the version number in iTunes still says 10.4.1, and iTunes won't let me update the OS on my iPad until it upgrades to 10.5.2. I ran the update both through iTunes 'check for updates', and by downloading directly from the Apple website, but doesn't fix the problem. Suggestions?

I realized I can't drag and drop either, but I barely have any songs and I've never noticed if this feature was there before 10.5.2. Is this only on a playlist?

Problems upgrading to itunes 7/quick time

I have tried to upgrade to itunes 7 and get a message regarding quick time...
"Could not open key:Hkey local machine\software\classes\...\CLSID. Verify that you have sufficient access to thet key or contact your support personnel"
Any ideas on how to fix this problem?
Thanks

lakeman,
Something is preventing the install of iTunes 7 / Quicktime 7.1.3 from modifying a registry key.
This could be other applications running on the computer such as anti-spyware or anti-virus software.
I would suggest the Empty your Temp directory and restart (some files may not delete), Uninstall older versions of iTunes and QuickTime, Clean up iTunes installer files on the computer, and Download (or redownload) the software from this article:
http://docs.info.apple.com/article.html?artnum=93976
During the install of the Quicktime 7.1.3 standalone mentioned in that article, turn off your anti-virus and anti-spyware programs. They are designed to protect applications on your computer from being changed, but in this case updating the software is a change you want to allow.

Problem upgrading from iTunes 7 to iTunes 8 because of iTunes.msi

When I tried to upgrade from iTunes 7.? to iTunes 8, I was asked to locate iTunes.msi, but was unable to locate that file on my system. I cancelled out of the program install, believing that I would keep using the old version until I figured out the issue. However, doing that apparently uninstalled my previous iTunes version. Now I cannot use iTunes since the version 8 won't install, and the site doesn't seem to offer any older versions that actually work.

This error usually responds to an installer cleanup with the Microsoft Installer cleanup utility. I will give a method for full removal of iTunes and related programs, but you might get away with just doing the iTunes bits.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Problem upgrading to iTunes 9: Apple Application Support not found

Today, when iTunes prompted me to upgrade to iTunes 9, I tried to do it, but once I got done, iTunes no longer worked. Each time, I try to open it, it says, "C:\Program Files\Common Files\Apple\Apple Application Support\pthreadVC2.dll is either not designed to run on windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support." When I click out of that, I get an error 7.
I have tried at least three times completely uninstalling iTunes & QuickTime, then reinstalling, but the result is always the same. I've spent the last three hours trying to fix this problem; meanwhile, neither iTunes nor QuickTimes works.
I cannot find how to download the Apple Application Support anywhere on their website. Is this a bug in the new version? HELP PLEASE!
Jeffrey in Japan

i have the same problem i've been without itunes about 3 days, and in my screen appears a box saying QTCF.dll not found, and then i get error 1 HELLLLP!!!!!!!!!!!!

I got a problem on installing iTune-64bit on WIndows 7, error message says the folder "itunes" is on a locked disk or you do not have write permissions for this folder.

I got a problem on running the iTune 64bit on Windows 7, error message says " the folder "itunes" is on a locked disk or your do not have write permission for this folder. Any one ran into this problem ?
It worked before.

Open Disk Utility via Spotlight or in the Applications folder stored within the Utilities folder. Close all applications and 3rd party software and choose "Repair Disk Permissions." Reboot the computer when finished, and test to see if the issue is resolved.

Problem upgrading to itunes 10.5

I upgraded my imac to itunes 10.5 without problem. I'm now trying to upgrade a Windows PC running XP and half way through the install I get this message:
Installer has insufficient privileges to access directory://c:\program files\itunes Installation cannot continue. Log in as administrator
This is my wife's PC. There is no admin login. How can I get around this?
Thanks

I realized I can't drag and drop either, but I barely have any songs and I've never noticed if this feature was there before 10.5.2. Is this only on a playlist?

Problems upgrading to iTunes 7 and QuickTime

I had an older version of iTunes and then wanted to upgrade to the latest version.
So i downloaded it and installed it and then when trying to open it it complained that my quicktime version is too old so I went out downloaded it from the itunes site.
then when trying to install it I get this message:
"A newer version of QuickTime is already installed. The installation can not proceed as long as the newer QuickTime-version is installed" then when clicking OK in the dialog box the installation stops.
I have tried to Remove iTunes and Quicktime and I have been into Regedit and removed all Quicktime entries I have found, which is a jungle and I am sure that it is hidden somewhere....
As a matter of fact I have even used regedit cleaning software and erased all that was found and still it wont install the newer QuickTime....
This has now become a even bigger problem as also Flash 8 video encoder is dependent on Quicktime so how can I solve this annoying and very hard-to-solve problem?
I don't want to reinstall my entire PC.... but I'm coming closer and closer to that decision...
Does anyone in the entire world know how to solve this without reinstall the entire PC?

As a rule I would never go into regedit and manually delete keys and anyone who suggests this is giving potentially dangerous advice.
First try uninstalling iTunes and Quicktime from Control Panel, Add or Remove Programs.
You don't say the name of the regedit cleaning software you used.
So if you haven't already, go to the Microsoft web site (below) and download the Windows Installer Cleanup Utility. Install it, and run it. Quicktime and iTunes will probably still be in the list. Uninstall Quicktime and iTunes with it again.
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Download iTunes from apple.com and try installing it (Quicktime is bundled with it).
You might still have problems installing because of QuickTime registry key access errors. If that happens, go to the link below, scroll about half way down and follow the steps carefully to change Owner and Permissions on each key that fails due to access denied errors.
http://discussions.apple.com/thread.jspa?threadID=688433&tstart=0
Good luck.

Problems upgrading to iTunes 7.4

hi - i recently purchased the new 80gig iPOD classic and tried to synch with my PC last night. When connected I received an error that the iPOD would only work with iTunes version 7.4 and that I needed to upgrade(was running 7.2). However, after downloading and attempting to install 7.4, I now receive an error "iTunes has stopped working" when trying to launch iTunes 7.4.
Anyone else having this problem or know of a solution?

chuck wagon,
I took a look at the details of your crash. I have a few questions for you:
- Did your computer come with Vista pre-installed or did you upgrade it from XP?
- Do you have a lot of extra fonts installed on your computer?
- What is the version of \Program Files\Windows\System32\riched20.dll on your computer (right-click the file, choose Properties, click the Details tab, and give me the File Version.
- Do you have multiple copies of riched20.dll on your system? If so, please provide the version info for all of them.

Problem upgrading from itunes version7 to 8

Help - After downloading the version 8 software to upgrade from version 7 I rebooted my pc as requested, when i then came to open itunes it goes on to the main page and says ' creating thumb artwork processing' and then stops and crashes!! im scared i will loose all my music!! what should i do?? help?? tried reinstaling the version 8, but it does the same thing everytime?.

This error usually responds to an installer cleanup with the Microsoft Installer cleanup utility. I will give a method for full removal of iTunes and related programs, but you might get away with just doing the iTunes bits.
Download a fresh copy of iTunes and the stand alone version of Quicktime (the one without iTunes)
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Download and install Microsoft Installer cleanup utility, there are instructions on the page as well as the download. Note that what you download is the installer not the program – you have to run it to install the program.
To run the program – All Programs>>Windows Install Cleanup
http://support.microsoft.com/kb/290301/
Now use the following method to remove iTunes and its components:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
*If you hit a problem with one of the uninstalls don't worry*, carry on with the deleting of files and folders as directed in the method.
When you get to deleting Quicktime files in the system32 folder as advised in the method, you can delete any file or folder with Quicktime in the name.
Restart your PC.
Run the Microsoft Installer Cleanup Utility. (Start > All Programs > Windows Install Clean Up)
Remove any references you find to the programs you removed - strictly speaking you only need to worry about those programs where the uninstall failed.
If you don’t see an entry for one of the programs that did not uninstall, look out for blank entries or numeric entries that look like version numbers e.g. 7.x for Quicktime or 1.x for Bonjour.
restart your PC
Install the stand alone Quicktime and check that it works.
If it does, install iTunes.

Problems upgrading to iTunes 8.2 from 8.0.2.20

For the last few weeks I am prompted occasionally to update iTunes, I dutyfully follow the process.
Downloading Vers 8.2.0 Size 83.13MB
1st chunk - 14.6MB
2nd chunk - 26.7MB
3rd chunk - 0.1MB
4th chunk - 41.7MB
Starts to install, gets within 4 blocks on the progress bar of the end, closes iTunes, continues to all but the last block of the progress bar and then gives me an error that it could not update (sorry, clicked passed the error too soon to write it down).
It then suggests to update manually going into tools, but I can not find this anywhere. What might be the problem.
I have iTunes.exe on a laptop - C:\program files\iTunes and the library on an external drive e:\iTunes.
If I uninstall iTunes from C: and leave the Library where it is if I were to download iTunes would it be the latest version, and would the library and the content on the iPhone be okay, could I locate the library by holding shift when opening up iTunes after re-install.
Finally, will OS3 on the iPhone work with iTunes 8.0? Do I need to update it?

I have Windows Vista myself and have no idea how to check and see what ITunes version I have to begin with. Do you know how to check? Also I noticed that the Update states 8.2 for MAC. Will we even be able to download it?
Now the BIGGIE....when for 3.0? What are they waiting for!!!!

Problems upgrading to iTunes 5.1-6.x-Any ideas?

For some reason, when I try to take advantage of the Software Update for iTunes (5.1 and up), I end up getting a message that "Software Update could not expand the package properly."
Any ideas what this means or how to overcome it?
Thanks,
Keith

Try d/l-ing itunes from apple.com

Ever since upgrade to iTunes 11 i get an error message states registry settings for drivers used to import cds are missing

Error message suggests reinstalling itunes - done. Nothing. (So thats the official Apple suggestion beig useless). Tried a number of fixes listed here after search revealed others had this problem. reinstalled itunes, removed ALL 3rd party burning software (even those that were present when itunes was working), amended registry settngs as detailed in Apple Support pages - this didnt work so returned them to original settings. Downloaded new updated Gear drivers etc still nothing. Does anyone have any other possible solutions? Am running an Acer laptop with Windows 7 and now iTunes 11.1.1.11.
Diagnostics run from iTunes says CD drive is working and can read the tracks etc but simply can not import anything. If it runs through one track it takes about 5-10 minutes per 4 minue track, then when you try and play it back it has only saved about 4 seconds worth of crackle. Also can not play the CDs through WMP either or VLC or anything else for that matter.
At wits end now, only option seems to bring forawrd the purchase of replacement laptop but dont want to have same issue in future.
Need iTunes as have iPods, 2 x iPhones, iPad and Apple TV in family so dont want to jump ship...

I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

Can not installe itune v10. I have this message : "unable to open key UNKNOWN\Components\DA42BC89BF....

Hello everybody,
Everithing is in the title...
During the installation of iTunes 's update V10.5 I have the following message : "unable to open key UNKNOWN\Components\DA42BC89BF...."
Thanks for yur help !

Google this forum. You aren't the first and some had success.
It depends on what version you had, whether you are running 674-bit Windows and whether Vista/7 but help us out too. Then as always google the error with "apple itunes" and see.

Upgraded to iTunes 6 - now iTunes won't work!

I have an older G4 and have been running iTunes since I upgraded to OSX about a year and a half ago. Never any problems. Just recently got an iPod from a friend and have been using that with no probs. for about 2 weeks. I was promped to update both iTunes and iPod software and did so like I always have. Now iTunes wont open at all. no error message, nothing. I trashed my old iTunes and re-installed a new one, no good. All of my software is updated. I am running OSX 10.3.9. I have seen many of the same postings but they all seem to be coming from PC users... hope someone can point me in the right direction.
Thanks!

I had the same problem - upgraded to ITunes 6 and suddenly the application stopped working. I also tried uninstalling, and reinstalling old versions as well as v6. I called Apple, and they had me set up a test user to see if it was a systemwide failure (if it was just the upgraded Itunes on my main user that was affected, then the basic Itunes available for the test user should be fine). But it was systemwide, so I had to back up all data and reinstall the operating system, then run a software update to get my system back up to speed. After the software update, I ran a disc permissions repair to the drive (available under "Applications", then "Utilities", then "Disk Utility"), which is recommended after each install of software or software updates (I didn't know this, being somewhat new to Mac). But now Itunes 6 works fine, with no problems! Hope this helps.
G4 Mac OS X (10.3.9)

Problems upgrading to iTunes V10 due to "insufficient services" message

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