Problems upgrading to snow leopard from leopard

I have big problems with my iMac since trying to upgrade from leopard to snow leopard last night.
I went through the instillation disc but after the restart my mac won't open up, it just hangs on a white screen with an apple logo and spinning icon (not beach ball).
The snow leopard disc is still in the drive.
Just to clarify, the instillation was successful, but when prompt to restart the mac won't.
The mac is well up to the specs of snow leopard, and after snow leopard i was planning on upgrading to lion.
Can anyone please advise me?
Thanks
Dave

Reboot and hold the Shift Key down, this is Safe Mode
You apprantly have some older third party software that has installed a at boot kernel extension file, you need to look at
#7 Safe Mode and "Gray Screen" issues (also can be white or blue)
then drop down to #14 to find out what is the problem in Console
uninstall this software or update it so it's compatbile with 10.6.
you also need to use Software update under the Apple menu and follow the other fixes accordingly.
Step by Step to fix your Mac
If you can't get things to work then drop down and do a #18 Reinstall Just OS X
If your doing this to upgrade to 10.7 you should read this
10.5 to 10.6 to 10.7 upgrade experiences

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Hi there, i want to upgrade to snow leopard in order to purchase lion os from the snowleopard store. The problem is that i can't find a shop selling original snowleopard os dvd in my country. Why don't you keep an online s.leopard so we can purchase it ?!

hi there, i want to upgrade to snow leopard in order to purchase lion os from the snowleopard store. The problem is that i can't find a shop selling original snowleopard os dvd in my country. Why don't you keep an online s.leopard version so we can purchase it ?!

Hi,
Have you tried your country's online Apple Store? Snow Leopard is still available on mine, here in the UK. Otherwise, your best chance is eBay. You might also try CeX.
Good luck,
S.

Problems with wireless mouse/keyboard after upgrade to snow leopard

Hi!
I am wondering if someone has some insight for me. I recently upgraded to Snow Leopard from Tiger. I have been using a Logitech S 530 wireless keyboard/mouse combo for a few years. I am now having problems with them irratically.
1. When on line and the page is large, I often cannot move the blue bar at the bottom of the screen to scroll to the right. What happens is like a stutter; as I am dragging the bar, it and the page shake rapidly side-to-side. Sometimes, I can drag it to the right, but as soon as I let go, it snaps back to the left. This does not happen in Word.
2. When in boxes with dropdown options, only occasionally does that happen. The dropdown either doesn't show, or it flashes quickly. Sometimes it will work after clicking many times. This happens with dropdown menus as well as search boxes that have dropdown choices for previous searches or suggested searches a la Google.
3. When I use my function key or mouse to display all windows, I can't choose the one I want. Regardless of which one I put my cursor over, only the left-most one is highlighted and comes to the front when I click.
4. There is a varying lag. Sometimes the system is responsive, and other times there is a lag of varying lengths before the system responds to the mouse action (click, drag, zoom, etc.)
5. For a while, my left mouse button wouldn't work. I reconfigured it, that seems to have done the trick.
6. Today, I can't open any of the menu items on Firefox. I can move the cursor there, but when I click on any of them, nothing happens. This is okay in Safari.
I have disconnected and reconnected the usb, restarted the computer, and tried to reinstall the software for the mouse and keybord. When I did that, I got a message saying it couldn't install on the current OS, so I went to Logitech and dowloaded and installed the latest version (which indicated it is for OS X 10.6.8.)
I don't know if this is a Snow Leopard problem, but it started sometime after I upgraded. Thanks in advance for any help!
Donna

Update all your third party software or uninstall and reinstall 10.6 versions.
If your going to 10.7, be warned a lot of software will not work at all and your 10.5 era machine will be slow, perhaps even have problems as 10.7 is problematic on older hardware.
http://roaringapps.com/apps:table
IMO save for a new 10.8 machine after this summer.
See #1-15 here, tune yourself up good.
 Step by Step to fix your Mac

X11 problem after upgrade to Snow Leopard - keyboard unresponsive

I have just upgraded to Snow Leopard from Tiger.
I use Sun's Secure Global Desktop native client which runs using X11. It worked fine under Tiger, but since the upgrade it isn't working - the native client starts up (and starts the X server), it responds to the trackpad and I can focus on the login box, but when I type nothing shows up, so I can't log in!
I installed X11 with Snow Leopard and as far as I can tell it is running OK - Gimp seems to work. The SGD native client log says this:
Smart card library loaded: /System/Library/Frameworks/PCSC.framework/PCSC
Smart card support failed to initialize (0x8010001d)
Server version 4 3 0 915
Client version 4 2 0 983
Info: local X server available
Any assistance would be very gratefully received.

If other X11 apps are working except this one, then perhaps it's incompatible with Snow. To see if this is the case I would suggest installing Snow on a freshly erased drive (could be an external or other internal) and see if the problem is fixed. Could be the result of upgrading. You did upgrade Leopard, not Tiger, right? Can't do the latter without first upgrading to Leopard.

X11 problem after upgrade to Snow Leopard

I have just upgraded to Snow Leopard from Tiger.
I use Sun's Secure Global Desktop native client which runs using X11. It worked fine under Tiger, but since the upgrade it isn't working - the native client starts up, I can access its menus (for preferences, etc) and I can focus on the login box, but when I type nothing shows up, so I can't log in!
I installed X11 with Snow Leopard and as far as I can tell it is running OK - The native client log says "local X server available" and Gimp seems to be working fine.
Any assistance would be very gratefully received.

If other X11 apps are working except this one, then perhaps it's incompatible with Snow. To see if this is the case I would suggest installing Snow on a freshly erased drive (could be an external or other internal) and see if the problem is fixed. Could be the result of upgrading. You did upgrade Leopard, not Tiger, right? Can't do the latter without first upgrading to Leopard.

Problems opening documents (zip files, excel) after upgrade to Snow Leopard

Since upgrading to Snow Leopard I have not been able to open a lot of files. Mainly, zip files and excel documents (which I had no problem opening before the upgrade. It seems that when I save the files down (from my email or whatever) the files go into the "Archive Utility" program, I try to open them from the Finder but they still won't open (or unzip).
When I go to open an excel document (most likely from a PC user), I get a msg that the file isn't formated for excel. However, before the upgrade to Snow Leopard I had no issue opening this same file in Mac Office-Excel.
Thanks in advance for your help/advise.
-Katherine

Hello Katherine:
I have not experienced those problems, but I do not receive Excel spreadsheets via E-mail. My Stuffit Expander version is 13.0.2.
You might want to check your Excel preferences to see if there is a setting that needs to be changed (compatibility?). I use Office 2004 so your version may be different.
You could also trash preference files to see if something happened during the install.
Barry

Upgrading to Snow Leopard from Tiger

I have an iMac early 2006 and meet all of the requirements necessary for upgrading to Snow Leopard. Based on other posts I assume you can upgrade to SL with the $29 software. Is that correct? Also, will I lose data from the hard drive in the upgrade process? I have Time CapsuIe but I cant back it up to it because I dont have Time Machine on Tiger. I have my iPhone synced to this computer so will I have a problem syncing after the upgrade and losing data? Lastly, will the upgrade affect the partitioned OS with Parallels and Windows XP that is installed?

Little Gee wrote:
I have an iMac early 2006 and meet all of the requirements necessary for upgrading to Snow Leopard. Based on other posts I assume you can upgrade to SL with the $29 software. Is that correct?
technically, yes. legally? far from clear. there is no agreement on the issue on the forums. it's clear that apple intended the 29$ disks to be used by leopard owners only but they didn't manage to specify it clearly enough on the packaging and in ULA. hence the arguments. in view of this you can do as you like.
Also, will I lose data from the hard drive in the upgrade process?
a regular upgrade preserves your data. but you should make a full backup regardless. you should always back up and it's doubly important before upgrades. make a full bootable clone of your current Tiger system using CCCloner or Superduper. test that it works and then upgrade.
I have Time CapsuIe but I cant back it up to it because I dont have Time Machine on Tiger. I have my iPhone synced to this computer so will I have a problem syncing after the upgrade and losing data?
if everything goes well, no.
Lastly, will the upgrade affect the partitioned OS with Parallels and Windows XP that is installed?
no, the upgrade will not touch the windows partition.

Printer problem after upgrade to Snow Leopard

My trusty HP Deskjet 1200C printer keeps giving an error now I have upgraded to Snow Leopard (on the way to Lion for iCloud). I checked for an upgraded driver on the HP site but there doesn't seem to be one after OS 10.6
I am getting this error - PrintJobMgr failed
Any suggestions welcome and advice for what will and won't work with Lion.
Thanks

Try to restart, see if problem still happens.
If it does.. remove printer (and other periferals) from the computer and do an SMC reset. Also unplug your printer's power as well to rest it too.
Also, do a PRAM reset.
Let us know how it goes.
Reset your computer's PRAM
http://docs.info.apple.com/article.html?path=Mac/10.7/en/mh26871.html
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964

I upgraded to Snow Leopard, made a change to Address Book that I need to correct, tried to use Time Machine to find the prior version and it keeps pulling up the later ones info. How do I use Time Machine to restore Address Book from a few hours ago?

This morning, I upgraded to Snow Leopard from v10.5.8. Then, I exported 11 contacts from our old Now Contact database, intending to import that info into Address Book. It was an experiment, as we have 1199 contacts in 20+ categories and want to eventually get them into Bento from Address Book. The export automatically created a file called Export.vcf on the desktop, after I highlighted the 11 contacts. I tried to look at the info, but when clicked it opens Address Book, which then simply asked if I wanted to import the 11 contacts to it. I clicked yes. Then in checking Address Book 7, not 11 contacts appeared. I clicked on "All Contacts" and there were 1630. We only have 1199, so where did the extra 400+ come from? Since I had already clicked twice on the Address Book window, I couldn't undo the import. So I thought 'Ok, I'll trash Address Book and go to Time Machine, find Address Book, go to right after the upgrade to SL, hit Restore and bingo. Nope. I keep getting the post-import info, not pre. Con someone direct me to a solution? I want to get rid of the import contacts plus the extra 300 or so ( I already had a hundred or so in several categories)? Then, I need to figure out (1) why ALL the old records were exported from Now Contact, (2) where they were hiding in that .vcf file when Address Book recognized that I only wanted to export 11, (3) why Address Book showed only 7 imports in the "Last Import" group, but showed ALL my contacts in the "All Contact" group, even though they should nearly all have been safely untouched in the Now Contact DBase file. PS, I am not especially computer savvy. Thanks for any enlightenment.

Booting From Snow Leopard Installer Disc
1. Insert Snow Leopard Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo appears.
5. Wait for installer to finish loading.
Drive Preparation and Installation
1. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu.
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Security button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
7. After formatting is complete quit DU and return to the installer. Install Snow Leopard.

My mac won't open video clips from my iphone in iphoto since upgrading to snow leopard. Help.

My Mac won't open video clips from my iphone in iphoto in iphoto since upgrading to Snow Leopard. Usually I just used to double click and the video clip would open, now nothing happens. Help please.

Can you access the material via the Finder or Image Capture (in your Applications Folder) ?

I have a MacBook 5,1 (13.3" aluminum from 2007 or 2008). Automatic updates will only let me get to OSX 10.5.8. Can I upgrade to Snow Leopard, Lion 10.6 or even 10.6.8? Also, will I have any issues with my iPhone if it's updated to iOS 7.1?

I have a MacBook 5,1 (13.3" aluminum from 2007 or 2008). Automatic updates will only let me get to OSX 10.5.8. Can I upgrade to Snow Leopard, Lion 10.6 or even 10.6.8? Also, will I have any issues with my iPhone if it's updated to iOS 7.1?

The 10.6 Snow Leopard DVD is in the Apple online store. You can get it for $19.99. You will need to be running 10.6.8 to access the App Store to order Lion or Mountain Lion. http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
System Requirements for 10.6:
Mac computer with an Intel processor
1GB of memory
5GB of available disk space
DVD drive for installation
Some features require a compatible internet service provider: fees may apply.
You can upgrade direct from 10.6.8 to 10.8 Mountain Lion without going through 10.7 Lion with the Late 2008 model 5,1 Aluminum Unibody. The Model 5,1 will probably run 10.9 Mavricks when it comes out.
10.8 Mountain Lion is a download from the App Store, the price is $19.99.
Mountain Lion will require at least 2gb of RAM but really needs 4gb to run smoothly.
As for third party programs see this list for compatibility with 10.8 http://roaringapps.com/apps:table
Also Mountain Lion doesn't run any Power PC programs. To see if you have any Power PC programs go to the Apple in the upper left corner and select About This Mac, then click on More Info. When System Profiler comes up select Applications under Software. Then look under Kind to see if any of your applications are listed as Power PC. Universal and Intel will run under Mountain Lion.
Before Mac switched to Intel processors in 2006 they used Power PC processors from 1994 to 2005. Power PC 601 through 604, G3, G4 and G5. Applications written for the Power PC processors need the application called Rosetta to run on Intel processors. This was part of the Operating System in 10.4 and 10.5 but was an optional install in 10.6. With 10.7 Lion Apple dropped all support for Power PC applications.

Problem w/ HP 2575 after upgrade to Snow Leopard

Upgraded to Snow Leopard last weekend. My HP Photosmart 2575 works fine with the Mac via the USB, but now is "not found" on the wireless network when my kids try to print from their PC (I know, switch them to a Mac - not happening right now!). The printer was fine prior to changing the OS. I have tried uninstalling and reinstalling the printer from the Mac, and all drivers are up to date.
Any help is MUCH appreciated!!

Did you turn on the Printer Sharing in the "Share" preferences panel?
And, for Windows computers to access your printer, they need to install "Bonjour for Windows", which is a part of the iTunes+Quicktime install package, I believe.
Alternatively, you can turn on SMB sharing on your Mac, which is also in the "Share" preferences panel. You first highlight and turn on "File Sharing", then there is an "Options..." button to the right, clicke it and check the checkbox of "Share files and folder via SMB (Windows)".

HT1444 I need to Upgrade to Snow leopard, can i download it from the app store, if so how do i do it?

I need to Upgrade to Snow leopard OS X from Leopard OS X, can i downlaod it from the Mac App Store, if so how do I do it?

Ah yes. South Africa. I checked the international listings for you but there seems to be no direct Apple support in South Africa. I cannot imagine why since the political restraints for countries like Iran are not those of South Africa.
I understand that Apple United States do not ship orders outside of the USA.
You may have to contact Apple Head Office.

I just upgraded to Snow Leopard, and I have Aperture 3.1.3. Now after I import pics from my camera I get a dialog box so large I can't get to the eject card button. I have to force quit Aperture. How do I fix?

I just upgraded to Snow Leopard, and I have Aperture 3.1.3. Now after I import pics from my camera I get a dialogue box so large that I can't see the eject card button. Consequently, I can't get rid of the dialogue box without having to do a force quit on Aperture. How do I fix?

I can drag the dialog box, but I can't move it up far enough to get to the eject card button. The dialogue box contains all the jpeg Numbers I am trying to upload. It has never done that before. It used to be just a smal dialogue box with no jpeg numbers in it.
It is even difficult to get to the Finder with the Dialague box is open. I have to force quit aperture.
Any ideas would be appreciated.

I cant upgrade to Snow Leopard 10.6.3 from 10.5.8

I've recently done a complete clean install on my imac and run Mac OS X 10.5.8 (233 Ghz Core 2 Duo) (2 GB) - The computer is now running very very well and fast.
Prior to the re-install I was running Lion 10.7
I am now trying to re-install Snow Leopard - At the start of the installation from the DVD it stops and I see a message " The application Register canceled installation"
My software updates are upto date. please help

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
To insert an image if a message you must click on the Camera icon in the message composition window and upload the image.

Problems upgrading to snow leopard from leopard

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