Problems upgrading ver 9 developer to ver 10 standard edition.

We upgraded ColdFusion ver 9 Developer Edition to ColdFusion ver 10 Standard Edition. The CF Administrator reports that it is running Coldfusion 10 Standard edition and the correct serial number, but is still running in developer mode.
I called Adobe Support, but I could not make the support agent I spoke with understand that ColdFusion is an Adobe product. She kept asking if it was for Acrobat or Illustrator. Once she understood that ColdFusion was the Adobe product, she wanted to know which opperating system I was using. She would not accept Windows Server 2003 R2 SP 2, and insisted the correct answers were XP, 7 or 8.
I finally entered the ver 10 serial number in the "new serial number" box in CF Administrator, and rebooted the server, even though the Administrator was already reporting the correct ver. 10 serial number. That seems to have solved the problem.

I was wrong. Re-entering the version 10 serial number merely resets the IP addresses that are allowed to access the Coldfusion Server. The serial number shown in the \ColdFusion10\cfsuion\lib\license.properties file is correct for ColdFusion 10 Standard, however there is no previous serial number shown,. (Since this was an installation of a full retail version of CF 10, not an upgrade, that may be normal?) I tried stopping the ColdFusion services, deleting the "previous_sn=" line and restarting, but I am still running in developer mode.
The drives on our old server are dying so we really need to bring this new server online. Can anyone help?

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