Problems using illustrator

I downloaded creative cloud and now I'm trying to open a file in illustrator and everytime it opens the file, I get an error message that says illustrator stopped working?!?!?!?! Help!! I really need to update a file in illustrator

I can't even open it. Every time I open Illustrator, it immediately shuts down and say Adobe Illustrator has stopped working. I need to fix this ASAP.
Date: Fri, 28 Feb 2014 01:09:24 -0800
From: [email protected]
To: [email protected]
Subject: Problems using illustrator
    Re: Problems using illustrator
    created by Devendar_kumar in Adobe Creative Cloud - View the full discussion
Hello,
Please try holding Cmd-Opt-Ctrl-Shift when restarting AI on a Mac or Alt-Crtl-Shift on a PC to reset the preferences to the factory defaults.
Now check if you get the same issue, then please create a OS user account and try in that.
Regards,
Devendra
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Problem solved - SIMPLE and QUICK solution
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As promised. This is the response received from iClipboard re the text color problems with Illustrator CS6.
"Sounds like an Adobe problem especially given their last fix which changed how they worked with the system clipboard. We don't mess with any of the data put on the system clipboard. We simply make an exact copy of it and store it in iClipboard. It's a READ operation, not a WRITE operation so no data on the clipboard is changed. We use standard Apple API's to do all of this (proof is that iClipboard is in the Mac App Store--Apple's review process doesn't allow undocumented API calls)."
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I have this issue with ANY object on Illustrator CC when I paste one in Photoshop CC.
It makes the object look gridded and cracked on Photoshop. If I move the object on Illustrator, the position of the grid changes, but they never vanish.
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Hello skirmisher
I couldn't really understand what do you mean by "the position of the grid changes," and then "there really looks like to be a line crossing through the object."
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copy and past it over ps, or save the file as psd and import it to ps,
if this makes grids disappear then you ve messed your file and it is better to recreate your design.
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WebProcess at 50% and CPU at 100% when using Illustrator CS5...

Hello there !
First time at this so I hope I provide every detail needed...
I searched for a similar issue without finding the exact problem elsewhere.
I have a MBP mid-2009 running on OSX 10.7.4 and updated Safari recently to version 6. Everything works perfectly except when I use Illustrator CS5, the WebProcess gets up to 50% in average, my CPU gets owned to a 100% as my fans spins near 6500 rpm in less than 2 minutes...
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Hello Idriz!
I just wanted to respond here as well so you know that we have read your post on this very forum. Still waiting for an answer from the US and after that I will forward that information to you.
Regards,
Jimmie A.
Applications Engineer, National Instruments
Regards,
Jimmie Adolph
Systems Engineer Manager, National Instruments Northern Region
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