Problems using iTunes, RealPlayer

I use OS 10.3.9 on a G-4, 400 MHz Giga-bit ethernet MAc.
I do not know when this problem started, but it started after the last upgrade of iTunes (whenever it may have occurred). I am now completely unable to use iTunes or RealPlayer.
When I double click on the most recent version of iTunesI have (7.7.1) or older ones, the application is launched, it brings up the playlist and immediately quits. Then all I get is a pop-up menu informing me that the itunes has unexpectedly quit and asking me whether I want to send a report to Apple.
Likewise, RealPlayer when launched, starts up and then quits immediately.
Please tell me what I can do to solve the problem - I am at my wit's end. I am not a tech person, but I can and do follow instructions.
Thank you so much,
Sangeetha

I started up in Safe Mode, and the result is the same.I will give the Crash Log for Version 7.7.1, if that will help diagnose the problem:
Date/Time: 2009-08-28 09:53:37 -0700
OS Version: 10.3.9 (Build 7W98)
Report Version: 2
Command: iTunes
Path: /Applications/Audio - Video Applications/iTunes 7.7.1.app/Contents/MacOS/iTunes
Version: 7.7.1 (7.7.1)
PID: 882
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xfffeff00
Thread 0 Crashed:
0 <<00000000>> 0xfffeff00 0 + 0xfffeff00
1 com.srslabs.iwow 0x018ca500 iteafxinit + 0xc8
2 com.srslabs.iwow 0x018cb1b4 iteastartuplate + 0x24
3 com.srslabs.iwow 0x018cb680 iTeaHAL_loadlate + 0x4c
4 com.apple.CoreFoundation 0x901c5170 __CFRunLoopDoTimer + 0xf4
5 com.apple.CoreFoundation 0x901c24d0 __CFRunLoopRun + 0x5c8
6 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
7 com.apple.HIToolbox 0x92886e10 RunCurrentEventLoopInMode + 0xac
8 com.apple.HIToolbox 0x9288d53c ReceiveNextEventCommon + 0x17c
9 com.apple.HIToolbox 0x928fe6b4 ReceiveNextEventInMode + 0x48
10 com.apple.iTunes 0x00268c90 0x1000 + 0x267c90
11 com.apple.iTunes 0x0010a29c 0x1000 + 0x10929c
12 com.apple.iTunes 0x00173ebc 0x1000 + 0x172ebc
13 com.apple.iTunes 0x000424dc 0x1000 + 0x414dc
14 com.apple.iTunes 0x00047a5c 0x1000 + 0x46a5c
15 com.apple.iTunes 0x0016e3b4 0x1000 + 0x16d3b4
16 com.apple.iTunes 0x001747dc 0x1000 + 0x1737dc
17 com.apple.iTunes 0x00034eb4 0x1000 + 0x33eb4
18 com.apple.iTunes 0x00035ba0 0x1000 + 0x34ba0
19 com.apple.iTunes 0x00277800 0x1000 + 0x276800
20 com.apple.iTunes 0x00002a2c 0x1000 + 0x1a2c
21 com.apple.iTunes 0x00002730 0x1000 + 0x1730
Thread 1:
0 libSystem.B.dylib 0x90007878 machmsgtrap + 0x8
1 libSystem.B.dylib 0x900073f8 mach_msg + 0x38
2 com.apple.CoreFoundation 0x901c2258 __CFRunLoopRun + 0x350
3 com.apple.CoreFoundation 0x901c69e4 CFRunLoopRunSpecific + 0x148
4 com.apple.audio.CoreAudio 0x9910b4b8 _ZN10HALRunLoop9OwnThreadEPv + 0x104
5 com.apple.audio.CoreAudio 0x9910b2ec ZN9CAPThread5EntryEPS + 0x30
6 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 2:
0 libSystem.B.dylib 0x900171f8 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000e9dc pthread_condwait + 0x270
2 com.apple.iTunes 0x0025db38 0x1000 + 0x25cb38
3 com.apple.iTunes 0x0034f3d4 0x1000 + 0x34e3d4
4 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
Thread 3:
0 libSystem.B.dylib 0x900171f8 semaphorewait_signaltrap + 0x8
1 libSystem.B.dylib 0x9000e9dc pthread_condwait + 0x270
2 com.apple.iTunes 0x0025da9c 0x1000 + 0x25ca9c
3 com.apple.iTunes 0x0025ddd4 0x1000 + 0x25cdd4
4 com.apple.iTunes 0x0025df20 0x1000 + 0x25cf20
5 com.apple.iTunes 0x002091a4 0x1000 + 0x2081a4
6 libSystem.B.dylib 0x90024930 pthreadbody + 0x28
PPC Thread State:
srr0: 0xfffeff00 srr1: 0x4200f030 vrsave: 0x00000000
cr: 0x42024428 xer: 0x00000004 lr: 0x063ca98c ctr: 0x063ca958
r0: 0x018ca500 r1: 0xbffee610 r2: 0x8fe507cc r3: 0xa0a34e2c
r4: 0x93b4aba8 r5: 0x00000000 r6: 0xbffedd88 r7: 0x00000001
r8: 0x063c789c r9: 0x00000000 r10: 0x00000005 r11: 0x063c7834
r12: 0x063ca958 r13: 0x00000000 r14: 0x00000000 r15: 0x00000001
r16: 0x00000000 r17: 0x00000000 r18: 0xa01c1f20 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x01b1dd30 r23: 0x01b1de28
r24: 0xa01c5084 r25: 0xa00016b4 r26: 0x063da960 r27: 0x063da960
r28: 0x018cd674 r29: 0x018ca440 r30: 0x018cd5f0 r31: 0x063ca960
Binary Images Description:
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0x18a7000 - 0x18a9fff com.apple.textencoding.unicode 1.6.4 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x18c7000 - 0x18ccfff com.srslabs.iwow ??? (1.0.8) /Library/Audio/Plug-Ins/HAL/iWow.plugin/Contents/MacOS/iTea
0x1a05000 - 0x1a9bfff com.apple.iTunes.iPodUpdater 7.7 /Applications/Audio - Video Applications/iTunes 7.7.1.app/Contents/MacOS/../Frameworks/iPodUpdater.framework/Versions/A/iPodUpd ater
0x34af000 - 0x36a8fff net.telestream.wmv.import 2.1.0.33 /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x3d5e000 - 0x3d88fff com.apple.iSightAudio 7.5 (861) /Library/Audio/Plug-Ins/HAL/iSightAudio.plugin/Contents/MacOS/iSightAudio
0x63c7000 - 0x63d9fff com.srs.viewsonic.iwow ??? (1.0.8) /Library/Audio/Plug-Ins/HAL/iWow.plugin/Contents/Resources/FX.bundle/Contents/M acOS/FX
0x65e3000 - 0x66c1fff com.apple.audio.codecs.Components 1.4.9 /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
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0x76d26000 - 0x76d65fff com.apple.QuickTimeFireWireDV.component 7.5 (861) /System/Library/QuickTime/QuickTimeFirewireDV.component/Contents/MacOS/QuickTim eFireWireDV
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0x90000000 - 0x9014ffff libSystem.B.dylib /usr/lib/libSystem.B.dylib
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0x902b0000 - 0x90529fff com.apple.CoreServices.CarbonCore 10.3.9 (558) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x915ae000 - 0x915c6fff com.apple.WebServices 1.1.1 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x915e0000 - 0x91699fff com.apple.QD 3.4.74 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x916d9000 - 0x916f9fff com.apple.DirectoryService.Framework 1.7.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x9180c000 - 0x91815fff com.apple.DiskArbitration 2.0.5 /System/Library/PrivateFrameworks/DiskArbitration.framework/Versions/A/DiskArbi tration
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0x9194f000 - 0x9194ffff com.apple.Cocoa 6.3 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x91953000 - 0x91953fff com.apple.CoreServices 10.3 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x91955000 - 0x91955fff com.apple.ApplicationServices 1.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9196c000 - 0x919c0fff com.apple.bom 1.2.8 (64.2) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x91a2f000 - 0x91a55fff com.apple.FindByContent 1.4 (1.2) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91ae0000 - 0x91bb0fff com.apple.QuickTimeMPEG4.component 7.5 (861) /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x9202b000 - 0x920f2fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
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0x924b6000 - 0x924c5fff com.apple.DSObjCWrappers.Framework 1.0 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x924cd000 - 0x924e1fff libcups.2.dylib /usr/lib/libcups.2.dylib
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0x92727000 - 0x92742fff com.apple.SystemConfiguration 1.7.1 (???) /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
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0x92d7c000 - 0x92dccfff com.apple.HIServices 1.4.1 (0.0.1d1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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0x939d0000 - 0x939d4fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
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0x93ca3000 - 0x93ca7fff com.apple.QuickTimeH264.component 7.5 (861) /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
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0x96a57000 - 0x96a67fff com.apple.speech.recognition.framework 3.3 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x96b06000 - 0x96b20fff com.apple.openscripting 1.2.1 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x96b50000 - 0x96bdffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96c00000 - 0x96c8cfff com.apple.ink.framework 101.1.4 (55.12) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x99000000 - 0x990b8fff com.apple.audio.toolbox.AudioToolbox 1.3.4 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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You might try creating a duplicate playlist in iTunes, "Second Try" and copy all the tracks from the first playlist to the second playlist. Now in iPhoto remove the original playlist and add the new playlist. If iPhoto thinks you are adding a different playlist, it may re-read all the tracks properly this time around.
Patrick

Syncing problem using itunes on pc.

When I try to transfer data from PC to iPad Mini using iTunes it gets stuck in between. But when i transfer from iPad Mini to PC it gets easily transferred. Earlier everything was just fine. I think this problem has started since i updated my iPad Mini to ios 7.1 via OTA. Can anyone help?

That's probably my problem! I would consider that a design flaw. Maybe the people at Apple should consider allowing the iPhone (a mobile device) sync with more than one computer. Anyhow, thank you for answering my question, it has cleared up the issue for me.

Audio and video sync problem using itunes player

When I play a movie using itunes it starts out okay but after a few minutes the audio and the video are no longer in sync. Anyone have a solution for this problem
Dennis

I have the same problem.
Motherboard: Gigabyte GA-MA785GPMT-UD2H
Chipset:
North Bridge: AMD 785G
South Bridge: AMD SB710
Video: Integrated ATI Radeon HD 4200
HDMI Audio through the HDMI out port to one of the TV HDMI in port.
Tried on Windows 7 Pro 32bit and Windows 8.1 Pro 64bit.
Tried with the integrated ALC889A audio device enabled and disabled (It seems that the video card drives the HDMI audio device, because it still appears in Windows even if I disable the Audio device in BIOS).
Latest iTunes and drivers installed.
Apple, any suggestions? I'm not having a great customer experience after buying a pair of HD movies in iTunes.

Hi,l bought my ipad from uk and got my ID using my turkish credit card. I have a problem using itunes.bottom of the page l have got podcasts,itunes u,downloads. Thats all l have got. Is it coz l have used my turkish cc?

Hi,
I have a problem with itunes.l have registered it but l still can not use. When l click on itunes l have got podcasts,itunes u,downloads on the bottom of the page.l can not see any musics or anything. I ve bought it from uk and used my turkish credit card. Is it because turkish credit card? Pls l need help

The content owners do not allow the iTunes Store to sell across country borders, so you must have a credit card and residence in the country whose iTunes Store you wish to use. Since you live in Turkey and have a Turkish credit card, that's the only iTunes Store you can use, and as has been pointed out, Apple has not been able to obtain the rights to sell music, movies and shows there. That's the nature of the entertainment business at this time, where the rights in each country are held by separate entities and hence require completely separate negotiations.
Sorry, but there's nothing you can so about this. You'll need to see if there are download stores in Turkey available to you, and if not you'll need to purchase CDs, DVDs, etc.
Regards.

Problems using Itunes since last update (10.3.1.55)

Hi
I am experiencing problems trying to use itunes since it last updated and installed the latest version (10.3.1.55), a version which seems to be be really faulty if you look at the level of discussions it is generating.
My problems concern my library:
I used to be able to just click on a song to start it: now it won't. I have to either right click and select play 'x' or attempt the 'controls' button several times before its menu is willing to drop for me to select play
I used to be able to also move from one song to another also by clicking on it. Now I can't
I was also listening to a language programme and could not go back or even stop the listening function
the cover 'flow' (view mode) certainly does not flow any more. It is very judery and seems to have a life of its own!
Basically most functions perform poorly or not at all...
I have not attempted to sync with my Ipod as I am not sure whether there is a danger its content might "disappear"!
Either it is a case of someone out there has a brillant idea how to resolve this or Apple gets its act together and releases a better version pronto!
Many thanks
PS: I use Vista home premium 32 bit.

Due to the number of problems with "upgrading" to this OS level, I suggest you try the very clean and very forceful AutoLoader OS Reload:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...
Beware that it is completely destructive...the device will be "like new"...no data, no apps, no accounts, etc. Be sure you take a full backup first, as well as make full manual documentation of all apps, accounts, configurations, etc. Sometimes a restore reintroduces the very corruption one is trying to eliminate, and manual reconfiguration is necessary.
You can also use this to fall back to a prior OS if you desire...you can install any OS level for which you can find an AutoLoader. (Hint...search over on the CB site!)
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Problem using iTunes restore to transfer library to new PC

I have used iTunes 8 to back up my entire library to 5 DVDs following the instructions at http://support.apple.com/kb/HT1382
When I insert the DVDs in my new PC I get the option in iTunes to restore from the DVD's - which I do. However about 50% of my music is missing after restoring from the 5 DVDs - also none of the Playlists are restored.
Any ideas on what is hapenning here?

OK so some more detail.
As I restore from each DVDs it goes fine for while - but eventually a dialog pops up saying that I do not have enough privileges to write to C drive. It happens at a different place each time. When it happens it stops copying from that DVD and asks for the next one. I have checked and I have write privileges for the music and library folders. Any ideas?

TONS of problems using iTunes!!!!

Ok, I got iTunes last night and downloaded a cd and burned it no problem. Today without ANY changes made to my computer I have spent since 8am (now 6pm)trying to download a cd. NOT HOW I WANTED TO SPEND MY DAY OFF!!!! I got first errors -50 then -3259 and -208. I followed some of the guidlines like clearing my windows cache or whatever, uninstalled iTunes and reinstalled it, turned off my firewall, disabled my security system everything!!!! CAN SOMEONE PLEASE HELP ME BEFORE I GO CRAZY OVER THIS?????

Forgot to mention that I use k-lite codec pack. Tried other kinds too, but I settle for this one.

Registration problems using itunes Music Card

Hi - anyone out there having a problem registering with a music card? Seems music store has acknowledged redemption of card but will not allow registration because payment field demands credit card details which, naturally,I don't want to give!
Also support says there is a "None" button in payment field to indicate no credit card because you want to use a music card but when I register there is no such button!
Could my problem have been caused because I redeemed the music card BEFORE registering for an account?
Have sent an inquiry e-mail to iTunes but thought someone out there might be able to help out a bit quicker! Thanks

You redeem a card one time only. The entire amount is then transferred to the account that redeemed it. The card is of no use after this. The credit has beenr edeemed. it does not stay on the card at all.

Problem using iTunes from Public Terminal

My problem is downloading from certain Public Terminals that will not allow iTunes to be installed and the IT at the local library refuse to allow it to be installed.
At home, I am on low-speed dial-up (56k) that prevent me from downloading TV Shows due to numerous time-outs and length of time for downloading.
Is there anyway I can access the iTunes store and download without having iTunes installed on the Public Terminal?
Currently, every few weeks, I go to the nearest University and use their Public Terminals to download material, but would prefer to use the local public library as it is much closer, and I could download more stuff.
Thank You for your assistance in this matter.

I have no experience with anything this author advises. It sounds interesting, though and may provide you with direction.
http://www.lifehacker.com/software/feature/hack-attack-the-selfsustaining-ipod-1 51662.php

Problem using iTune Cover Flow display

Previously iTunes "Cover Flow" allowed me to view album convers.
Now it displays: "iTunes is unable to browse album covers on this computer".
I am able to see album covers in "Album List" and "Grid" displays.
Any ideas?

After hours of frustrating experimentation, my partner appears to have found a workaround for this problem. If you have cover art not showing up at all, or showing up in the Cover Flow, but not when you turn your iPod Touch back vertically, this is what to do. If you view the info on a single file in iTunes, you'll notice the cover art sits in the middle of the screen in the Artwork view. What you need to do is create a blank 200x200 72 resolution image file (I don't think these paramaters must be exactly as noted, you just need a square, blank image file). Then add this blank image as a second image to the album that won't display its cover art. Afterward you should have the original artwork on the left half of the display and the blank part on the right. It won't work to just use the slider to get the original file to the left by sliding the slider one place to the left, because once you exit it just puts the picture back in the middle again. You have to add a blank image file. (In fact, the second image file doesn't even have to be blank, if you just want to use another album image file you have.) Once you have the artwork you want displayed fixed to the left half, everything works fine.

Solution for font problem using iTunes store (iTunes 9 @ Vista)

For all those of you who experience font problems rendering the iTunes store (I got partly jibberish many letters rendered as squares). For me it turned out that
my Arial fonts were corrupted (there were other files with the same font names residing in my Windows font directory). Deleting all Arial and installing them new from another Vista machine solved the problem.
I got to analyze the problem as follows: the rendering of the iTunes 9 store is done by the webkit. This reads a list of available fonts with files names from the registry and stores it in the file C:\Users\YOURNAME\AppData\Local\Apple Computer\WebKit\FontsList.plist (do not edit, it is generated each time you start iTunes anew). If you compare (e.g., using diffdaff) this file to the one of a Vista computer that does not show the font problem, you pretty soon realize which font family might cause the problem for you. For me it was Arial (which is used by Windows as a substitution for the Helvetica fonts BTW).

You can try to download items one at a time to get rid of this error message. Follow these steps for such:
1) Open iTunes.
2) From the Store pull-down menu at the top, choose Check for Purchases.
3) Enter your account name and password, then click Check. Your purchases should begin downloading.
4) Under the STORE section on the left, click Downloads.
5) Click the Pause All button in the lower-right corner. This will temporarily pause all of your downloads.
6) To resume only one of the downloads, click the refresh button that appears to the right of one of the paused downloads.
If that doesn't help, you may want to consider performing the following to be sure no software is conflicting with iTunes:
1.) Disable all anti-virus software you may have running
2.) Disable all firewall software you may have running
3.) Disable all web acceleration software you may have running
4.) If you are connected to the internet via an internet router, please disconnect it and connect directly via your broadband modem
Hope this helps =)

HELP! Audiobook problems using iTunes 7.1.1.1.5

I updated to the newest iTunes 7.1.1.5 tonight and almost all of my audiobooks are useless. It changed the times to 00:00 and will not play most of my library. The titles are there but the books will not play. I tried to add some saved m4b files back to the library but they would not copy to iTunes. I saw others on iLounge had the same problem. I listen to books daily and this is a major problem for me. Does anyone have a solution? Is there a way to report this problem to Apple? Can I reinstall the older version of iTunes that I was using until this problem is repaired? How do I find which older iTunes software version I had? I'm desperate. Any help would be greatly appreciated.
Compaq Presario Windows XP
Compaq Presario Windows XP

This version of iTunes is a disaster for homemade m4b files. The immediate prior version showed 0:00, but would play the files. Now this version will not play. Extends to iPod if it is updated -- that is, files downloaded to iPod that had been playing no longer play.
Anyone ever try a reinstall of prior version? Found these two links for prior versons:
http://www.oldapps.com/itunes.htm
http://www.oldapps.com/quicktime_player.htm
can't find old version for iPod which needs to revert to prior version since already downloaded, manual sync iPod no longer plays m4b files present at time of update.
or
http://www.oldversion.com/program.php?n=itunes
http://www.oldversion.com/program.php?n=quicktime
How does one do this? Uninstall iTunes and QuickTime?
How report to Apple?
What a mess!
Windows XP

Problem using itunes music in iphoto slide show

When creating a slide show with iPhoto, I cannot use my iTunes music anymore. I can see the list in the music window settings but there is no way to get access to it, either by directly double clicking on the title or by creating a dedicated playlist to the slide show.
Thisproblem seems to have happen after one of the updates of either OSX, iphoto or itunes as I have been using that feature previously and it did work well.
Anybody facing the same problem?
Thanks

Can you see your iTunes library in other aoolications, for example in Mail, when you try to send an audio attachment?
I the iTunes library is missing in all applications from the Media Browser, try to reorganize the iTunes Library in iTunes
Main menu bar: File -> Library -> Organise Library -> Reorganise Library
Quit iTunes and relaunch it.
Quit iPhoto and relaunch it.
See this post: Re: Adding music from iTunes to a slide show in iPhoto
Léonie

Problems using iTunes, RealPlayer

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