Problems using Nokia Messaging on E61

Hi all,
I'm new here so I appologize if the problem has already been reported or if I'm using the wrong part of the forum for this issue.
After having installed Nokia Messaging (of which I'm pretty satisfied) I cannot access the options button at least on agenda entries and on the gallery files. This happens after opening the entries/files.
Has any solution been already found for this issue?
Thank you very much!

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Problem with Nokia Messaging on my N97 (V22)

Since afew weeks I have a strange problem with Nokia Messaging on my N97.
I receive emails using Nokia Messaging (V10.2.26) with a date shown incorrect as 01.01.0000 and the email then can’t be opened/read.
This happens either on 3G connection as well as WLAN and it seems to be by random, not only HTML-emails or emails with text only.
I have uninstalled Nokia messaging already and reinstalled V10.1.24 but the problem still remains.
Is there any idea how to fix this issue because it is quite annoying and I can’t use the full functionality of my cell phone?

millic wrote:
ceroberts75, I remember from your other posts somehow server thinks you already have an account with the email you are trying to configure and you/nokia support is not able to get access to it. Different people have resolved this issue in different ways. For me it was just another way. Thought it might help someone.
absolutely m8. thats why i gave you a kudos.
the challenge is that NM has been unruly as of late...and believe when i say that i have literally been on the phone teching nokias support up to tier 2 and creating, canceling, trying new acounts with different email, different ways of creating them, with wifi, gprs...and praying for hours accross mutliple phone calls
but to no avail, are the devices we are using connecting and syncing...even with thier n900 specialist which i had to help him! lmao.
another option for a solution is alwayhs welcome as there are more then one way to skin a cat.
i hope it works for him and others as i kno9w thesome that are just giving up on it.

I CAN'T USE NOKIA MESSAGING SINCE TWO WEEKS ---- H...

I have a Nokia N900 and have used Nokia Messaging a long time (years) without any problems.
But since two weeks ago it stop working, I have talked with Nokia Care about many times and they only told me to I should delete my account on my phone and reinstall it again, but I have done that serval times but it don't help me.
What to do?
I love my N900 but if I can't use for send/get Email I have to do something (buy me Android phone)!
Best Regards,
Ove
Email:
Personal details removed by a moderator. We kindly ask you not to share your personal contact details or your phone's IMEI number publicly on this forum.

Same Problem here!
Nokia Messagging just stopped syncing... I tried reintalling the application several times... but nothing happened. Even re-configure Nokia Messagging was a big deal because something happened with main password.
Help!

Major problem using Nokia Test Message Editor

Using Nokia Test Message Editor on PC Suite 6.83 to create a new message (via USB cable), when I click on create new message (works fine) and then when I click on the "To" button, it says error. It asks me to close program as it has performed an illegal operation. Whys that? The only way I can currently get it to work is by manually entering the phone number but just cant use teh To button.
whats wrong?

No that's not helping, "oh boy".
I tried to Repair PC Suite from the Unistaller, same error.
Then I uninstalled PC Suite, restarted, ran PC Suite Cleaner 3.5 to get rid of registry settings and files. Then I noticed some old data in Application Data\PC Suite (old IMEIs) which I all deleted, then I restarted again and installed the newest PC Suite back. It asked me to install MMSync onto my phone, which I did. (see separate bug report on that
Then it gave me a message that some "Old Contact Browser data was found and has been moved to a separate folder", which I think is somehow related to the Contacts bug which I had described for a previuos PCS version, under my old nick "zak1974". Feeling good and all hopeful at last, I launched the Contact browser and it got all contacts with no problem, I went to Messages - Inbox. Clicked on Create New Message button, then "To" - only to find the same bug, which I am perfectly able to reproduce and describe on any level reaqired, as I have saved all screenshots and messages on the way to the Text Message Editor crash. All the above gives me some right to declare a software/firmware bug with the versions of products I had described in my first post.
Any other ideas?
N95 - King of Photos

Why am I forced to use nokia messaging?

I wanted to use email on my nokia 5800 again but when I went to create a new mailbox in messaging I was forced to install nokia messaging and use that when I preferred the built in phone method. My main problem is that when I get a new email with nokia messaging it makes a noise but it doesn't put a notification on the top right of the main screen like the built in version of email does and a lot of the time I don't have the phone near me so this is very handy for quickly checking if I have new mail.
Is there any way to revert back to the old method of receiving email?
Solved!
Go to Solution.

I don't know whether others have had success with it, i use the default e-mail client and i did this to work on my 5800. First uninstall NM and create a new mailbox phone will try to install NM hit "cancel" the installation stops and next screen would be of the of the default e-mail clent's one. Try more than once if it fails for the first time.
If a reply has solved your problem click Accept as solution button, doing it will help others know the solution. Thanks.

Problem with nokia messaging on nokia e71

problem is in the setup
i install nokia messaging.. and it works
but it dont reckognize nokia messenger in messages(communications--> messages-->email)
thanks

millic wrote:
ceroberts75, I remember from your other posts somehow server thinks you already have an account with the email you are trying to configure and you/nokia support is not able to get access to it. Different people have resolved this issue in different ways. For me it was just another way. Thought it might help someone.
absolutely m8. thats why i gave you a kudos.
the challenge is that NM has been unruly as of late...and believe when i say that i have literally been on the phone teching nokias support up to tier 2 and creating, canceling, trying new acounts with different email, different ways of creating them, with wifi, gprs...and praying for hours accross mutliple phone calls
but to no avail, are the devices we are using connecting and syncing...even with thier n900 specialist which i had to help him! lmao.
another option for a solution is alwayhs welcome as there are more then one way to skin a cat.
i hope it works for him and others as i kno9w thesome that are just giving up on it.

Wifi problem of Nokia Messaging v10.2.04 (5800XM v...

I have a hard time to get the nokia messaging connected from my home wifi to my office wifi after i updated the nokia messaging to the latest version.
@home can sync , @Office not working, back home and it works again.
I confirmed my 5800 is connected my office wifi network because Opera mini is working fine without any problem.
It there any setting i need to change ?

Hi macabis2
Have you tried going to Menu > Settings > Connectivity > Connection mgr. and checking the result here when you get that message?
Happy to have helped forum in a small way with a Support Ratio = 37.0

WLAN Connectivity problems using Nokia 5800 Xpress...

Folks,
I really need help here.
I am trying to connect to my company WLAN called BLUESSO.
The visible config settings required to access this hidden WLAN access point are as seen in the attachment also seen below:
SSID: BLUESSO
Encryption type: TKIP
Network Authentication: WPA-Enterprise
EAP Method: PEAP
Inner EAP Method: GTC
Validation Server Certificate: Any Trusted CA-
Server Name: wlan.xx.com
My Phone is a Nokia 5800 XPressMusic
Firmware: 31.2.101 14-10-09mRM-428 (C)NMP - Latest Firmware
My Settings are:
I set up my phone as follows:
Data bearer: Wireless LAN
WLAN Network Name: BLUESSO
Network Status: Hidden
WLAN NETWORK MODE: Infrastructure
WLAN Security Mode: WPA/WPA2
WPA2 Only mode: No
WLAN SECURITY SETTINGS: EAP
EAP Plugging Settings:
    - EAP-PEAP
                        Personal Certificate: Not Defined
                        Authority Certificate: Thawte Server CA Tha.....
                        User Name in use: User Defined
                        User Name: 212058402
                        Realm in use: User Defined
                        Realm: wlan.ge.com
                        TLS Privacy: Off
                        Allow PEAPv0: Yes
                        Allow PEAPv1: Yes
                        Allow PEAPv2: No
                                                EAP-GTC
                                                                 User Name: 212058402
Advanced Settings:
    IPv4 settings: automatic
    IPv6 settings: automatic
    Proxy server address: gems.setpac.ge.com:1533/pac.pac
    Proxy port number: 1533
I can see the BLUESSO Access points. Signal Strength is always between 80% and 100%
1- Unfortunately, My phone is able to connect. Is there something wrong with my setting?
Any suggestions?
2- I also have the ability to connect using the 802.1x protocol used by Apple machines. Can you advice on settings please?
3- Is WPA Enterprise same as WPA2 in my phone or is there a special pluggin I have to download to get and WPA2 Enterprise security feature?
4- How to I access the TKIP encryption in my phone?
Can somebody provide me with some technical advise?
Thanks in advance
Joe
Nokia 5800 XpressMusic
V 40.2.005.236.04
Type: RM-428

Update to my Network Connectivity Dilemma.
Please correct me if I am wrong.
It seems I can use 802.1x WI-FI Security mode authentication to connect to WLANs that are configured for WPA2 Enterprise since both authentication methods use the same security settings in a WLan Infrastructure.
They both have EAP with similar EAP Plug-in settings.
If this theory is correct, then I can use my Nokia 5800 to access a WPA2 Enterprise authentication Wlan with the 802.1x WI-FI Security mode.
Objections any body?
Monk
Joe
Nokia 5800 XpressMusic
V 40.2.005.236.04
Type: RM-428

IWeb - problems using email message hyperlink inspector

The email message hyperlink was working fine when creating websites. For no obvious reason it gave up and now when I choose it it fails to show and only "external page" will show. I have tried it on a new site and a new page, but it's the same problem. Has anyone else experienced this? If so, what can I do ? I empted the iWeb cache etc etc

In Mail's Accounts/Mailbox Behaviors preference pane check to see how you have Sent configured. Maybe change it, reboot and then change back to what you currently have.

6100 connectivity problems using Nokia CA-42 cable...

I have PC Suite 6-85-14-1 - the latest as at 11Feb'08, a new Nokia USB CA-42 cable, as listed for the 6100. The PC is recognizing the cable, but there is no recognition of the phone, within PC Suite.
I am attempting to download all the contact information and so on, from the 6100, to transfer to a new E51.
Incidentally, the E51 connection with its own cable to PC Suite, works perfectly. It is the 6100 connected through the CA-42 cable which is the problem.
Any solutions on offer?

Paulprior.
Just checking here that you need to have the drivers installed for your cable+phone.
If you have CA-42 cable, you should install Nokia PC Suite from
www.nokia.com/pcsuite
If you have DKU-5 cable, you need to (inaddition to PC Suite above) install DKU-5 cable driver
http://www.nokia.co.uk/nokia/0,,86571,00.html
If your cable is NOT genuine Nokia cable, it may require cable drivers provided by the cable manufacturer, but the cable might work with Nokia drivers also.

Problem Using Nokia GPS for Free

Hi, so I own an X6 16GB for T-Mobile without a data plan and yesterday I was driving and got slighty lost, decided to open up the map because I knew where I was supposed to be going and wanted to confirm the streets I was driving on were matching up.
A few minutes later when I look at the map I notice that the red dot is moving in real time with my driving, meaning I'm online somehow. This was a suprise to my since I have no data/online plan for my T-Mobile contract. I then get curious, enter an address and the phone starts working like a regular GPS device telling when to turn, how far away I am etc.
A little later I notice that it says I'm connected T-Zones or something like that and shows that I'm sending and recieving 'packets' so I panic and immediately disconnect uncertain whether or not T-Mobile will bill me for data and here is where it gets complicated.
A day later I go to My-tmobile website to see my plan usage because they update all your activities every few hours and under the data usage section it shows 0kb sent and 0kb recieved even though 24 hours ago when using my GPS it said I had sent and recieved several hundred kb. I'm confused now though, so is that the GPS function is free from Nokia but I still have to pay for connections from my carrier or it's free even without data connections?
Thank you.

Go to maps>settings(spanner bottom left of screen)>internet>connection and set to Offline. Then go to Menu>applications>Location>Positioning>Positioning methods and make sure only Integrated GPS has a tick next to it. That way the GPS will not connect to your network and will rely on the satellites for navigation.

Nokia Messaging wont use WiFi-Connection

Im using version 9.6.0.12 of Nokia Messaging for emails on my N96 in german. The phone firmware is version 30.101.
Now the problem is: Ive configured my default access point so that every application first checks if there is one of my known WLANs in range, and if not, uses UMTS to connect to the web.
This works fine with most apps... but Nokia Messaging just ignores it and always establishes a UMTS connection when Ive set its access point to "Default".
I can force Nokia Messaging to use WiFi when I go to "settings -> general -> service info -> access point" and choose one of my WLANs there (instead of "Default"). But it is very impractical to change this setting every time I move to another location.
Is this a bug or is there some way to fix it?

I have the same problem in my x6-00, although i can live without messaging, have all my email accounts configured and use them manually with wifi.
However, the problem is that the lonely planet and michelin guides in the ovi maps use nokia messaging when you click on an email link from there, and it therefore does not work, it says "Email account hasn't been set up yet".
Also, the nokia search does not work correctly if I use nokia messaging results, because it is not set up. This is very annoying because nokia search is great and I would like to use it to seach emails in my folders. If I don't look at search results from NM I can see results from messages (sms) and from Notes, but as soon as I try to look inside the NM results, immediately the Notes and sms messages results became blank.
Another irritating think about nokia email is that it gets all the email messages from IMAP servers, including those that have been marked for deletion or moved to a junk folder. There should be an option to ignore those.

NoKia Messaging & Map 3.06 using in HKG

Dear Nokia,
I am still using 5800 since Nov'2009 (RM356 and v52.0.007)
Product is good.
Technology is OK.
After sale services were ideal though it caused tremendous pains on times & efforts spent to negotiating with your CS counterparts.
Up to-day, I still have 2 problems.
1/ Ovi Map 3.06 - I had it updated & serviced thrice for the last 6 months,
- Extra straight line(s) appeared and crashed during navigation after 1st and 2nd update around 2-4 months ago.
- LCD still reboots automatically after last update thru OTA 2-days ago.
2/ Nokia Messaging
- When answering incoming and making outgoing calls, the phone keep delivering alerting "beeping sound" with display "packet data is in use" during the conversations.
I stopped using Nokia Messaging since it drains battery much too fast and the battery level indicator is not showing the remaining power until the unit is power off and on again.
Breath-taking industrial design on Nokia smartphone is highly adored.
Best regards
stephen

Dear adviser,
Let me brief you my experiences with Map 3.06 with 5800.
I update it when it's first available in OTA and homepage of Nokia HK( forgot the timing)
Bold horizontal line appeared on map and phone keeps rebooting.
Nokia service centre replaced the LCD screen and revert the original map 3.04 as pre-installed ( massive turnarounds)
I waited for another 2 month and update again.
Again horizontal lines and even vertical line crashing the map during navigation.
I took the phone back to Nokia service center again. Again LCD screen was replaced.
Even the person-in-charge of the Center can't confirm if it's OK to use 3.06 in HKG given the fact that the official website of Nokia HK has published the availability of map 3.06 for months.
About couple weeks ago, I download map3.06 with much hesitations.
So far, no concurrent issues appeared.
As a general user, I felt Nokia is rather weak in optimising 5800 SW:
handicapped of the OS chosen
Keeping delivering NEW problems to users after updates - likely due to the limit and trade-off that the OS can handle
Extremely Poor Communications between SW team with Marketing/CS Center over users experiences
1-Hour repair sucks for smartphones - Most problems come from SW
Cost of servicing is high for Nokia
Finally, I spent more than 100 hours to servicing 5800 over the year past.
I am sure I wouldn't have similar problems with iPhone even though I doubt if I can expect the same after sale services as offered by Nokia.
Both HW & SW engineers from Nokia should visit together and hear the needs from engineering, sales/marketing and even management of the retailers; dealers, service providers etc by the doors; by the windows

What went wrong with Nokia Messaging?

What went wrong with Nokia Messaging?
In the beginning of this year I used Nokia Messaging on E71 and I really loved it!
Since this autumn I am using it on my new N97 and I am confronted with totally different experience:
- the application is very slooooow..
- its unreliable - very ofter emails arrive with hours delay, a sync may take up to minutes
- its very very buggy - truncated icons, diplay randomly jumping up and down, when scrolling.
- very bad HTML display of emails - tiny (unreadable) default font and no wrap to screen when zooming - I thought emails were for reading?
- many, many usability issues
I just cannot believe it - How has Nokia managed to convert once such a good piece of software into such incredible disaster?
Recently an update was published - I tried it immediately... To my big disappointment it contains all the same bugs and introduces new ones..
How is this possible? What is happening at Nokia?

Also my N86 as the same problem.
And in global setting Nokia deleted the option to read always in HTML.
And there is not any option to write html Mails

Nokia Messaging causes N97 to reboot/switch off?

Hi Guys,
I've noticed there are some people who are running 12.0.24 firmware here who claim that their Nokia N97 'is working fine with no issues at all'.
My question to you is are any of you people who have no reboot/turning off problems running Nokia Messaging (latest version)? Why I ask is I am sure that it may have something to do with Nokia Messaging but I have to rule out what others are running.
Are you guys all using the built-in e mail client? I have switched across to that now, my reboots have not happened since but GOD the built-in client is an awful experience having been a long time user of Nokia Messaging, particularly that I now no longer can read HTML.
Help!

The Nokia Messaging is purely for email so if your not fussed with Email then no need to use it. Essentially your email looks identical to how it would look using a PC. So all HTML emails with pictures, fancy images, complex layout etc, comes out exactly on your phone as it would on a PC.
The built in client feels prehistoric actually compared to that but funny thing is Im nearly 24 hours now with no reboot since I removed the messaging client....

Problems using Nokia Messaging on E61

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