Problems using one music library between two users

I followed to a T the instructions listed under here: http://support.apple.com/kb/HT1203 . This was echoed by a Macworld help topic and after several attempts I was able to get the primary user account to recognise the new location of the music files in the Users/Shared folder. I then switched over to the other user account and again tried changing the location and still no luck.
I would like it that all the files are in one location but the two different user accounts for my wife and I maintain separate playlists and ratings so that she can sync her new nano and I can sync my older iPod photo separately.
I tried the alias deal, but it does not keep separate listings and playlists and because I synced my ipod photo first it only shows her nano as a playlist.
Please help, I'm at my wit's end.

Under her account I then started iTunes to do the same. I pointed the app to where the files could be found, but it never populates her library with the songs.
That's normal. Resetting the location of the iTunes Music folder in the iTunes preferences, by itself, only sets where future purchases and imports go. In and of itself it won't reset where iTunes looks for tracks already present. What you need to do now is use the Add To Library command in iTunes and select the iTunes Music library in it's new location. That will then get the tracks into iTunes.
Note for the future that iTunes has no "folder watching" feature, so any new tracks you add from one account will have to be manually added in the other. There is a third-party utility called Hazel that says it can watch a folder and add new content to iTunes automatically, but I haven't tried it myself.

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