Problems using Skype mobile

I get an error message when I try to use my Skype mobile app.  It says Skyoe mobile can only be used on Verizon Wireless in the US...to learn about using Skype mobile to make free or low cost calls from the US visit www.verizonwireless.com/skypemobile  ...ok.  First of all I am trying to make my call from the US...this app used to work...I am a former Alltel customer , I spent 1 1/2 hours on the phone with a Verizon tech who could not help me and an hour with the Verizon outlet by my house...is anyone else having this problem?   Please help!

thebestkids wrote:
I get an error message when I try to use my Skype mobile app.  It says Skyoe mobile can only be used on Verizon Wireless in the US...to learn about using Skype mobile to make free or low cost calls from the US visit www.verizonwireless.com/skypemobile  ...ok.  First of all I am trying to make my call from the US...this app used to work...I am a former Alltel customer , I spent 1 1/2 hours on the phone with a Verizon tech who could not help me and an hour with the Verizon outlet by my house...is anyone else having this problem?   Please help!
First off, are you on a Verizon or an Alltel plan?  With that what PRL is your phone using?
I wonder if you were connecting to a former Alltel tower that somehow still thinks it an Alltel tower or your phone thought it was an Alltel tower.  Either way the Skype app could have not gotten the right message or code that "Yes, you are on Verizon.  Please continue connecting".  BTW There is no basis to this thought just past experience with issues with merged areas.
If anything , I hope this give you some ideas.

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    thebestkids wrote:
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