Problems using the internet after downloading IOS 7.1.1

Hi,
I would like to tell you that since I have downloaded the IOS 7.1.1 update on my Iphone 5s, I have not been able to use the internet!
All my other devices are working just fine. I have not been able to use neither the cellular nor the Wifi as all the applications like Safari, Appstore, Facebook, Whatsapp etc. show the error "No Internet Connection".
Please rectify the cause and resolve the matter.
Thanks.

Hi Ab921,
Thanks for visiting Apple Support Communities.
If you're not able to connect to Wi-Fi or cellular data connections, you can use the steps in these articles to troubleshoot the behavior:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
All the best,
Jeremy

Similar Messages

  • Why can't I save pictures off the Internet after downloading ios 6?

    Ever since I installed ios 6 I have not been able to save pictures off the Internet. When I 'Save photo', it does not save anywhere. Unless it now saves to a new spot I am unaware of? It's not in my 'Photos' section. Anyone have any ideas what this is about? Or if its going to be fixed?
    Thanks!!!

    I'm glad you answered so quick ;)
    I think my problem is harder to solve than that. What you say is what I first tried to do. Since the sync with iTunes was still working, I could still have some pictures in the photos app, and each time I was syncing new pics from my computer ( PC btw ) I had a prompt that said sth like "xx elements have not be synced, check what on iTunes on the PC" but there was nothing on iTunes, and every pic I synced was here in the photos app. I thought there was a directory problem, or ghost pic files issues, so I made a backup of the iPad from iTunes and I disabled the autosync with iTunes. when I got it back, I directly tried to save a pic from safari and mail (even before syncing anything) and it was still not working.
    I really can't figure out why is this occurring, and I haven't tried anything else for now. I think I will show this up in an apple store cause it's kinda hard to explain.
    PS: sorry for the mistakes, I know this is annoying and makes my weird stuff hard to understand, but English is not my first language. (but I will keep on, the English community is still the best!)

  • The new ibook app and ibook update is designed for iPhone 5 operating system.   When my iPhone4 recently updated the ibook app, it created many problems using the ibook to download and read my books.    Can I get the previous ibook app back on my phone.

    The new ibook app and ibook update is designed for iPhone 5 operating system.   When my iPhone4 recently updated the ibook app, it created many problems using the ibook to download and read my books.    Can I get the previous ibook app back on my phone.

    Check your trash can on the desktop. The old version is automatically moved to the trashcan. You should be able to move it from the trashcan back to the Apps folder within the iTunes folder. The update that was pushed out was for iBooks to work with iOS 7 not iPhone 5. iOS 7 was released today.

  • I used the internet to download my office mac onto the new Air, but every time i start it up, both word and excel open automatically. how do i stop this?

    So i downloaded macoffice on the new macbook air using the internet and the code on the box as per the instructions of the guys at apple. The problem is everytime I start up the macbook, both word, excel and my mail automatically opens up. And when i close excel, he spreadsheet opens up again.. How do I stop this?

    If you go into "System Preferences > Accounts > your account and tab the Login Items tab, do you see the programs listed there? Delete them and restart your MBAir

  • Sir I m using iPhone 5s . Today I received message that iOS 8.0.2 is available. Should I download it or not . Whether it will create problem in using my cell after downloading as I heard rumours of problem that customer faces after downloading iOS 8.

    SShould I download iOS 8.0.2  in my iPhone 5s . Now plz reply as soon as possible . Suddenly I recieved message that new iOS is available

    Hi Ankur1,
    iOS 8 has a number of new features that may be useful to you. You can see more about it by going here -
    Apple - iOS 8
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • I cant connect to the internet after downloading firefox 4 and attempting to sync my phone.

    I downloaded firefox 4 and tried to sync my phone.
    I used firefox for about 1/2 of a day and now cant get to the internet. (problem loading page). I am using another browser
    now. When i was using firefox 4 I could not get my bookmarks to work. Firefox bookmarks (Delicious)

    Hello amiraabusheikha,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning Wi-Fi issues:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Unable to connect to a Wi-Fi network
    Verify that you're attempting to connect to your desired Wi-Fi network.
    Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Can't get internet after downloading ios 7.1.1 on my iphone 4s.

    This morning I downloaded ios 7.1.1 on my iphone 4s. Then none of my apps would connect to the internet. I reset networks, I was able to connect for a few minutes, but now I cannot. Wifi is detected and works, but my iphone is not connecting. I reset networks a second time to no avail. Please help.

    I have been having the same issue (with both Wifi and Cellular Data) since I have Downloaded the IOS 7.1.1 update...
    The applications show an error, "No Internet connection"..
    Keep in mind that all of my other devices are using the same Wifi, and are working fine...
    Please resolve this matter ASAP...
    Thanks!
    Forgot to mention, I am using the Iphone 5s

  • I was unable to obtain a connection to the internet after downloading Firefox--Had to remove it. Want Firefox--Can someone solve this issue?

    The college on-line program I'm taking usesMozilla Firefox. I downloaded the Windows version; then received a message that the internet connection could not be found. Shortly thereafter I signed off from the internet. When I attempted to access the internet found I no longer was able to and had a message that Firefox was my current search engine. I tried many changes- unsuccessfully- in control panel. Finally removed Mozilla Firefox and then was able to get on the internet again. I've used Firefox in the past and appreciated it. I would like to have the use again and so wouldn't the college I'm taking on-line courses with. Is there a solution? Thank you.

    There appears to be a problem with Firefox 20 with UNC paths when using roaming profiles on a server.
    *[[/questions/955140]] why is the 20.0 address bar unresponsive?
    This is currently investigated and tracked via this bug report.
    *[https://bugzilla.mozilla.org/show_bug.cgi?id=857672 bug 857672] - Address Bar not working (roaming profiles;UNC path support OS.File)
    <i>(please do not comment in bug reports: [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html])</i>

  • Problems using the internet

    Hi i just upgraded from OS X 10.2.8 to OS X 10.4.6 and i have downloaded the newest msn messenger and when i go to sign in it **** up saying that im not connected to the internet. but i can go on the internet in firefox and it works fine. also i cant open the new itunes store.
    P.S. if you are able to tell me wat i need to do to fix it can u help me by telling me how to aswell thanx

    Since Messenger is not an Apple product, you'll get better response if you use a forum dedicated to Microsoft's Mac products such as <http://groups.google.com/groups/dir?sel=33607053> rather than an Apple forum that focuses on the useage of OS X.
    Be sure to search the forum first in case someone has already had a similar question answered. You'll get your answer faster this way. Post your question in the forum if you don't find anything that helps you.

  • I have a MacBook and cannot connect to App Store. I have no problem with the internet connection. I want to be able to buy the apps that are available for my computer. The date, time and location are all correct - all the suggestions have failed

    I have a MacBook - I am unable to connect to App Store - I have no problems using the internet to connect to anything else. I have checked out all the suggestions - Apple Preference and time, date, location etc. they are all correct. I cannot think what else I should do. Any suggestions please Cynthiafromgrayshott.

    If you don't see any messages, not have anti-malware running or the Firewall on, try installing the Mac OS X 10.6.8 Update Combo
    It's ok to do this even though you are already running v10.6.8 (according to your profile).
    Restart your Mac after the combo in installed, try the App Store.
    Also... if you have an app called Little Snitch installed, that can prevent a connection to the App Store.

  • After downloading iOS 8.1.3, lost the use of messaging and face time, shortly after my e-mail. Any suggestions?   Val

    After downloading iOS 8.1.3, I lost the use of messaging, face time and shortly there after my e-mail. I changed and reset everything I could on my I-Pad... same result. It can't be my router or my provider, for my I-Pod touch works fine. Any suggestions?    Thanks, Val

    Hi berczy,
    Thanks for the question. I understand that you are experiencing multiple issues with your iPad after updating. It sounds like you are on the right track, as all three of these tasks require an internet connection. To help isolate the issue further, are you able to open webpages in Safari? If not, we’ll need to troubleshoot the iPad’s network connection:
    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
    https://support.apple.com/en-us/HT204051
    - Matt M.

  • After downloading IOS 8.0.2 I can not connect to the internet, any solutions?

    After downloading IOS 8.0.2 I can not connect to the internet, any solutions?

    It is not the wording but the lack of detail.
    The iPhone connects to both the phone network (3G, LTE, etc) and to WiFi networks.  Which one (or both) are you having issues with?
    If it is the phone network, go to Settings->Cellular and see if Cellular data is turned on globally AND for the apps you wish to use.
    If it is a WiFi network, go to Settings->Wi-Fi and see if you are connected to a network.  If so, touch the circled "i" next to the network name and see that you have a valid IP address, etc. (take a screen shot and post it if you don't know what to look for).

  • What do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    what do i do after downloading iOS 3.1 software and "There was a problem downloading iOS 3.1.1 software update for ipod touch. an unknown error occurred (8288). Please check that the connection to the network is active and try again." comes up?

    Hello, I hope by now you have resolved the upgrade issue, but if not, here is what I ended up having to do:
    “SUCCESS!!! I took my iPod to a friend who is a computer programmer/genius. He turned off his wireless, hooked the ethernet cable directly into his computer, and the download went through without a hitch. YAY!”
    Here is my original post explaining what I had already tried:
    “Hi all,
    I got an iPod Touch 1st gen for my youngest son for Christmas as a starter. It has the 2.1.2 ios on it, but after I paid for the upgrade to 3.1.1, I keep getting an error message (8288) saying there was a problem with the network connection. I have called customer service, and they suggested I try on a different computer, and if that didn't work, try connecting to a different network, and then trying the update. None of this has worked. It seems that tech support is clueless with this issue.
    I have installed and unistalled iTunes 10.5, 10.3, 10.4, and now I am back with 10.5. I have tried looking up the issue from several search engines but no one seems to have a universal solution and I have tried several.
    I really want to have this thing updated for himw hwne he opens it, but I am starting to worry that my purchase was a bust. I know this is the oldest version, but I don't want to buy a newer, more expensive iPod and him still not be mature enough to really take care of it. As I said, this one is a starter.
    Can anyone help? Please?!
    Thank you!!!
    P.S. We have a PC, with Windows XP Home.”
    Now, there seem to be a lot of different ways to solve the 8288 error, none of which are universal. Best of luck getting yours upgraded!
    Tiffany
    P.S. The post by Sparkhi is a link to his blog going into a long story about how he wanted Apple to pay him for “solving” the issue….the one that apparently has been solved by multiple solutions. I’m not trying to bash, it just bothers me that he put up this whole story and finally, at the very end of his blog post, posts his solution.

  • After downloading iOS 8.1.3, lost the use of messaging and face time, shortly after my e-mail. Any suggestions?   Valo

    After downloading iOS 8.1.3, I lost the use of messaging, face time and shortly there after my e-mail. I changed and reset everything I could on my I-Pad... same result. It can't be my router or my provider, for my I-Pod touch works fine. Any suggestions?    Thanks, Val

    Hello there berczy,
    As I understand it, you are not able to use iMessage, FaceTime or any email service on your phone. Saying you've tried everything would generally make me recommend that you restore the phone from a backup but that can take a long time, so without knowing exactly what steps you have taken, I would like for you to review the troubleshooting in the following article for FaceTime and iMessage:
    If you get an error when trying to activate iMessage or FaceTime
    And to troubleshoot the Mail app, use this article:
    Get help with Mail on iPhone, iPad, and iPod touch
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • I have the iPhone 4 recently became weak Wi-Fi where I can not use the Internet only when sitting Bejjani router, Can anyone help me in solving this problem please iPhone 4, iOS 7.0.3

    I have the iPhone 4 recently became weak Wi-Fi where I can not use the Internet only when sitting Bejjani router, Can anyone help me in solving this problem please
    iPhone 4, iOS 7.0.3

    There's a whole lot to read in your post, and frankly I have not read it all.
    Having said that, this troubleshooting guide should help:
    http://support.apple.com/kb/TS1538
    In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

Maybe you are looking for

  • Keyboard issue in Macbook Pro

    Hi, I have a 15" MacBook Pro and today it developed a keyboard malfunction...the keys around the 'w' key (a, s, d, e) also insert a w when pressed with anything but the lightest touch...probably a bit of dirt or something in the keyboard, is there a

  • Dreamweaver Lightbox exclude a named anchor

    I'm working on a non-flash backup for my baby hats catalog.  I use Dreamweaver CS5.5 and a lightbox that I downloaded from the widgets to display the images.  However, my first image and then two inbetween each hat are other <a></a> tags.  The first

  • How do I create a form that 2 departments can edit

    I am trying to create a document for Manager A to partially fill out, save and send to Manager B to completed and send off to Manager C. Can this be done with Adobe forms? I have the form created and have clicked save and entered the email address I

  • How do I relink iTunes source files to Projects in iMovie 11

    I moved my iTunes library and all the songs in my iMovie Projects unlinked and will not play. How can I relink those files?

  • Adobe Reader 9 stops working on Wind. Vista Home Basic

    Hello I just downloaded Reader 9. It works fine when I open only one pdf document however when I try to open a second document the reader crashes. Any suggestions? Thanks Leo