Problems using the internet

Hi i just upgraded from OS X 10.2.8 to OS X 10.4.6 and i have downloaded the newest msn messenger and when i go to sign in it **** up saying that im not connected to the internet. but i can go on the internet in firefox and it works fine. also i cant open the new itunes store.
P.S. if you are able to tell me wat i need to do to fix it can u help me by telling me how to aswell thanx

Since Messenger is not an Apple product, you'll get better response if you use a forum dedicated to Microsoft's Mac products such as <http://groups.google.com/groups/dir?sel=33607053> rather than an Apple forum that focuses on the useage of OS X.
Be sure to search the forum first in case someone has already had a similar question answered. You'll get your answer faster this way. Post your question in the forum if you don't find anything that helps you.

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Problems using the internet after downloading IOS 7.1.1

Hi,
I would like to tell you that since I have downloaded the IOS 7.1.1 update on my Iphone 5s, I have not been able to use the internet!
All my other devices are working just fine. I have not been able to use neither the cellular nor the Wifi as all the applications like Safari, Appstore, Facebook, Whatsapp etc. show the error "No Internet Connection".
Please rectify the cause and resolve the matter.
Thanks.

Hi Ab921,
Thanks for visiting Apple Support Communities.
If you're not able to connect to Wi-Fi or cellular data connections, you can use the steps in these articles to troubleshoot the behavior:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
All the best,
Jeremy

I have a MacBook and cannot connect to App Store. I have no problem with the internet connection. I want to be able to buy the apps that are available for my computer. The date, time and location are all correct - all the suggestions have failed

I have a MacBook - I am unable to connect to App Store - I have no problems using the internet to connect to anything else. I have checked out all the suggestions - Apple Preference and time, date, location etc. they are all correct. I cannot think what else I should do. Any suggestions please Cynthiafromgrayshott.

If you don't see any messages, not have anti-malware running or the Firewall on, try installing the Mac OS X 10.6.8 Update Combo
It's ok to do this even though you are already running v10.6.8 (according to your profile).
Restart your Mac after the combo in installed, try the App Store.
Also... if you have an app called Little Snitch installed, that can prevent a connection to the App Store.

Wifi problems. I am using my ipad connected to a secure server. I keep having connection problems. My ipad shows I am connected, but I can't use the internet at all. I keep getting a not connected message. Help

I am using my ipad on a secure network. I have problems staying connected. It shows I'm connected with full bars but I can't use the internet. I turn the wireless off, reset the network and turned off the ipad, but this problem keeps happening. (Its been going on about 2 weeks) Any ideas?

Sayingyou went through all the steps of fixing provides us with little information see we do not know what step you tried.
- Have you reset your iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Powered off and then back on your router?
- The troubleshooting here:
iPhone and iPod touch: Troubleshooting Wi-Fi networks and connections-
- Configuring your router to use no encryption as a test. If OK, the try a simple password.

We bought an iphone 4s for our daughter. We transfered it to straight talk. She can make calls and text no problem. She can use the WiFi but is unable to use the internet or mms. How do we update the APN?

We bought an iphone 4s for our daughter. We transfered it to straight talk. She can make calls and text no problem. She can use the WiFi but is unable to use the internet or mms. How do we update the APN?

To clarify for anyone who is still having any problems doing this.
1. Unlock your phone with the carrier ( I know the process will work if it is jail broken but I am assuming you dont want to void the warranty on your phone) NOTE: even if you purchased the phone outright at Wal-Mart it is still locked to ATT so you will have to unlock the phone. If it's already unlocked skip to step 2. This works and will work even if you update the phone.
1a Here is the link to unlock a ATT iphone. Simply follow the instructions https://www.att.com/deviceunlock/client/en_US/
2. Get a T- mobile SIM. Even if you don't want the service, if you feign interest, they will send you one for free or 99cents. If you need it now you can get one at a T-mobile store too.
3. Once you have both your Straight talk SIM and your T-mobile SIM follow these instructions:http://www.youtube.com/watch?v=mFFf5uqk18M
4. If you have any remaining questions look at all the responses posted previously on this thread or check out the Howard Forums Wiki: http://wiki.howardforums.com/index.php/Straight_Talk_iPhone
Everything should work flawlessly at this point. If not let me know and I'm happy to help when I can. I hope this makes doing this very easy for everyone in the future. God Bless -J

HT201415 actually i am use iphone5 in bangladesh. But i am facing some problem , when i am useing the internet over cellular data network. when i am open the cellular data on but no icon E display but when Enable 3G on-of then E is aviable.its a device pr

actually i am use iphone5 in bangladesh. But i am facing some problem , when i am useing the internet over cellular data network. when i am open the cellular data on but no icon E display but when Enable 3G on-of then E is aviable.its a device problem or Carrier ?

Hafizur Rahman wrote:
when i am open the cellular data on but no icon E display but when Enable 3G on-of then E is aviable.its a device problem or Carrier ?
Problem? I'm not even sure what your problem is, much less whether it's a problem with the phone or the carrier.

I have the iPhone 4 recently became weak Wi-Fi where I can not use the Internet only when sitting Bejjani router, Can anyone help me in solving this problem please iPhone 4, iOS 7.0.3

I have the iPhone 4 recently became weak Wi-Fi where I can not use the Internet only when sitting Bejjani router, Can anyone help me in solving this problem please
iPhone 4, iOS 7.0.3

There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it.

I don't have a question so much as a comment for APPLE. I am a new iPhone 5s user and it has many things I like but It is too small and I can only talk on the phone and use the internet if i am in a position to use a wifi connection and that is not good

I am a new iPhone 5s user. I like many of the features it offers. I don't like that I cannot talk and use the internet (if I am away from WI-FI) and this phone is too small. I am actually thinking of returning it and going back to an Android. After all the hassle it took to get all my stuff working on this phone , it may be worth the switch. This phone needs to be able to multitask freely in this day and age. Also Safari is not the best search engine but I could work with it if I could talk and use it at the same time. I use my phone for business and this is a feature that is needed in my line of work.

TJBUSMC1973 wrote:
The iPhone is working, as designed and advertised. In this case, the user failed to educate themselves properly, either by proper research or asking the right questions, before purchasing the device.
I understand that the OP failed to do research. But then, I wasn't replying to the OP. I was replying to Chris. I have Verizon. I can talk and use data at the same time with my Droid Maxx. Therefore, the problem is not just with the network. It would be technically possible for an iPhone to do that on Verizon/Sprint if Apple had chosen to use a different chip, such as the kind other phone manufacturers have elected to use.
Of course, this is probably all irrelevant to the OP's issue. It was merely a point of clarification, especially for those people who are used to being able to use both voice and data at the same time on Verizon. When they switch to an iPhone, they are often surprized at the limitation.
Best of luck.

Firefox freezes when I try to open my emails and use the internet, what can I do?

Use Mozilla Firefox to see my emails and use the internet from about one week when I try to see my emails or use the internet it takes me to another wed site or gets freezes I am worry about because I don't know what's going up. This is the first time it happening to me. It says Firefox can not work properly it will close and I can lose some information, or click to star a new session but it never starts again it got freeze and I have to shut down the computer.

Use internet explorer as your default until this issue is resolved. Under Firefox, hotmail live will not load my email folders. No problem using internet explorer.

Why yahoo/gmail retrieval and facebook app so so slow when in WIFI. But using the internet to check for emails and facebook is fast using the same WIFI connection??

Why yahoo/gmail retrieval and facebook app so so slow when in WIFI. But using the internet to check for emails and facebook is fast using the same WIFI connection??

Hi SandyS_VZW,
Yes tried resetting the wifi connection and problem still persist.
Here it is...to make it clear. Connected thru the same wifi at home...
-> emails (yahoo/gmail) and facebook WEBSITES are working fine and fast when using/accessing thru a browser (chrome/samsung browser) - no problem with this.
-> emails (yahoo/gmail) and facebook APP is soooooo sloooww (thru the App). Slow I mean comparing it to using their browser/websites... news feeds/emails refreshing so quickly but not when using the APP installed in Samsung Galaxy Note 4. Slow like - It will take around 5-10minutes just to get your emails and news feed refreshed.
THIS HAPPENS ONLY WHEN CONNECTED THRU A WIFI which has a speed of 10-20mb. It is not happening when connected to the network data/plan.
My wife has the same Samsung Galaxy Note 4 (coming from different provider at&t) - same setup (emails, fb app), same wifi connection, but she's not experiencing anything like it.
Not sure why, I dont want to believe that while connected to a WIFI, Verizon is restricting anything and ******* me off to make me switch to my data plan connection everytime - which is Unfair!
Was there a known issue similar about this case?
thanks,

IPhone shuts off when I use the internet on the 3G network & I can't upgrade/restore because of network connection error. Any Help?

A few months ago, while on the 3G network, my iPhone 3GS starting turning off randomly when I was using safari or an online app and the battery was somewhere around 5-20%. When this happened the only way to get the phone back on was by fully charging it which sometimes took a few hours even. It wasn't a big deal at the time because it was infrequent and while the phone was at a low battery %. However, in the past few months, around the time I upgraded to iOS 5.1 it started happened more and more often and at higher and higher battery percentages. It is now at a point where my phone shuts off every time I connect to the 3G network regardless of what my battery life is. I have called Rogers several times to complain about this and I have been told it is because of the battery for the most part but I don’t buy it; the problem has got to be more significant than the battery alone because I can listen to music and send texts at anytime and fully use the internet when I am connected to Wi-Fi. I more recently talked to someone in tech support from Rogers who said my phone cannot support the iOS 5.1 software and that is why it is crashing. They also asked if my phone was heating up more now than in the past and it is. They said this was further evidence that my phone was couldn't handle the new software and was basically on overload. I was told to the best solution was to "Back Up" my iPhone then do a full "Restore". Here is where my next problem comes along. I cannot "Restore" my iPhone without doing an upgrade and every time I attempt to "Upgrade & Restore" an error message pops up that says "There was a problem downloading the software for the iPhone "...". The network connection timed out/was reset. -Make sure your network settings are correct and your network connection is active, or try again later". I have followed all of the protocol that is readily available online to address this problem but still no success. I disabled my firewall and anti-virus programs, I have ensured my connection is active and stable, I have upgraded to the newest iTunes, I have uninstalled iTunes and all apple programs in the correct order then reinstalled iTunes, I have disabled my DNS cache. Nothing works.
If you have any advise whatsoever please share as it would be greatly appreciated.
Thanks

I was actually able to upgrade to the newest software, iOS 5.1.1 without connecting to my computer/iTunes but rather directly through my phone when I was home on Wi-Fi. After the upgrade I plugged my phone into a different USB port at the back of my computer and was able to do a full restore. I really don't think the USB port had anything to do with it because I use the same front USB port all the time with my external hard drive and other devices wuth no problems at all; regardless of what the actual solution was, I am now able to connect to iTunes and upgrade/restore without any problems so that half of my problem is resolved.
I have yet to leave my house since doing the upgrade/restore so I am not sure if the problem with my phone crashing when I use the interent on the 3G is still an issue. I will test it today and tomorrow and give you an update.
Thanks

Why can't I use the Internet on my Mac?

I need help. My MacBook Pro as recently stopped using the Internet.
I went to a hotel to stay the night, and I tried connecting to their Internet on Mozilla, and it just keeps loading and loading and loading. So I tried Minecraft, and it kept loading and loading and loading and eventually it said, "could not connect".
I am now at my grandmother's home and it is doing the same thing. I tried Opera, and it still didn't work. I finally tried Safari and it still just loaded.
I tried to perform a software update, I though it would help, but I need Internet for that too.
I could really use some help here. Please let me know.
I am going to Apple on Monday if we can't fix it.
Help me please.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay in store?

My iphone 5 went into search mode and I can't place or receive calls or use the internet but my text messages work. Sprint had me do a master reset and my phone doesn't work at all now I can't get it past the activation. Will I have to pay for repairs in store because I didnt get the Apple care plan when I purchased it. Sprint said it may be a phone problem not sure if I should take it to Sprint or Apple...I just need my phone

I'm sorry to learn that you are not able to make/receive calls chelseabee! (ticket number removed) results indicate that there is no issues with the network or account provisioning. Since you have already done a hard reset http://vz.to/1gBkSJc (as per your post), I recommend exploring replacement options. If your phone is within the one year manufacturers' warranty we can provide a Certified Like New replacement http://vz.to/uyYF0o as long as no physical/liquid damage exist. If your phone has sustained physical/water damage and you have insurance, you can submit a claim to the insurance company online at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

After loading firefox on workstation, I am no longer able to use the internet on my laptop or kindle

We have a wireless connection and ever since I downloaded firefox on my workstation I can not use the internet on my laptop or kindle. Do I need to disable or enable something?

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp50501-51000/sp50856.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, restart the notebook again.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I bought an unlocked 3G and when I try to use the internet, it says 'Could not activate mobile data network'.

Hi all,
I have recently acquired an iPhone 3G 16GB. It is unlocked and I have put my sim card in (Virgin Mobile) and used it without problem when calling or sending text messages. The internet all works fine when connected to a wi-fi network.
In the top left hand corner it says '3G', however if I try anything related to the internet (Safari, Twitter etc.) a message will appear reading 'Could not activate mobile data network'. This is very inconvenient for me. All internet related activities work fine when connected to a wi-fi network.
Is this a problem with all unlocked phones? Is there a solution to this? Or am I simply unable to use the internet without wi-fi on this model?
Any help would be greatly appreciated, all questions may sound silly, but this is my first iPhone and I am very inexperienced with them!
Thanks

First, you don't have a 3G if you have iOS 6.1.4. The 3G cannot go higher than iOS 4.2.1. That is not related to your problem, but worth knowing.
Let's try the obvious first. Tap the Settings icon. Then tap General. Then Cellular. Is Cellular Data on? Is there an entry for APN? If there is contact your carrier and ask what the APN settings should be. If there is no entry don't worry; the APN is automatic with your carrier.

Problems using the internet

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