Problems viewing form

Hi,
I created a form using LiveCycle and sometimes I have problems viewing the data. The text fields are blank and if I click my mouse in the field the text shows up then if I click out of the field it goes away. If I click into the field and type a space then the text remains visible. Sometimes the radio buttons do not display as I created them. It displays a circle inside the box instead of just the box.
These problems only happen on some of the returned forms. Also, some people say they cannot save the data even though they are saving the form to thier hard drive first. At least that is what I tell them to do.
Thanks for any help on this!

OK,
Last shot at this:
AcroForm with document level javascript to populate a field with viewer type, version and variation. For example, this populates as "This AcroForm is open in Exchange-Pro, version 9.302. The variation is Full" in Acrobat Pro 9.
Update button that increases a counter by 1 and repopulates the viewer type, version and variation field.
This works in Acrobat and Reader. For example Reader comes up with "This AcroForm is open in Reader, version 9.301. The variation is Reader", which is correct.
However in Preview it is evident that document level script do not work, as the viewer type, version and variation do not update.
Also Javascript in a mouseUp event does not work, as the update button does not advance the counter nor update the viewer type, version or variation.
Lastly simple calculation script (javascript) does not work, see the quantity/price calculation.
This form is 100% AcroForm and even simple functionality does not work in Preview. I wouldn't trust Preview as far as I could throw it!!
Sample here: https://acrobat.com/#d=JAg6ptZtGEcqpxHNJ-XMzg
Niall

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Date: Tue, 12 Jun 2012 16:55:49 -0600
From: [email protected]
To: [email address removed by host]
Subject: I am having problems viewing CR2 files Installing Adobe Photoshop cs5
Re: Installing Adobe Photoshop cs5 created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
Were you experiencing this message prior to removing Photoshop CS5 Extended? If not what prompted you to reinstall? Finally what version of Windows are you using?
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Are you receiving an error when installing or are you unable to view your CR2 files once Photoshop is installed?

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