Problems viewing in High Def

I have a DV7 1245dx and everytime I try to watch anything in high definition it does not play properly.  The sound is ok but the picture is not.  The way to describe it is the viewing moves in frames, as if I'm just looking at still photos.  It doesn't matter if I'm trying to watch something online in high def or with a DVD, same result.  Anyone knows what the problem could be?

Hi,
Hold the Windows key down and press R.  Into the Run box type msconfig and hit return.  In the next Window click the Start Up tab and remove the ticks from all the programs that start with Windows.  Apply the change and reboot the PC.  If the problem has gone and everything works Ok, repeat the above process and when on the Start Up tab, put a tick back in the first program, apply the change and reboot the PC.  See if everything is still Ok.  Keep adding back one more start up program, apply the change and reboot until the problem re-occurs.  You will then know that the last start up program you enabled is causing the problem.
Let me know how you get on.
Best wishes,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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