Problems viewing pdfs after upgrade to acrobat reader 8.0

After uograding to acrobat reader 8.0, employees are getting garbage characters when they open docs created in acrobat 7.0.  Everyone is running Windows XP.  They have saved docs to desktop and tried to open but still no luck... any suggestions?

Try re-starting Safe Mode (It will take more time to startup in Safe Mode because it runs a directory check.)
If your Finder functions correctly that way, go to System Preferences >> Accounts >> Login Items, and remove them. Boot normally and test. If not go to ~(yourHome)/Library/Contextual Menu Items and move whatever is there to the desktop. Then do the same with /Library/Contextual Menu Items. Lastly, try moving ~(yourHome)/Library/Fonts to your desktop and restarting.
Log out/in or restart, if that sorts it start putting items back one at a time until you find the culprit.
Let us know.
-mj

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