Problems w/ BEFW11S4 V.2 Wireless router (Firmware Upgrade & Wireless connectivity)

HI Everyone,
I figurd I try this before I went out an bought a new wireless router.
I have a Linksys BEFW11S4 v.2 wireless router/4port switch and I have (2) issues.
1st, on the HELP screen I have no link to 'upgrade firmware' - (currently using v1.40.2 Nov 28, 2001). I'v etried to download the uprgade and I have the .bin file saved, but have no idea how to upgrade without the UPGRADE link in Help.
Any ideas???
2nd, my wireless conenctions won't work (hence the reason I'm trying to uprgade the firmware - was hoping this might fix the wireless issue).
I have reset the device (reset button to factory defaults and currently have NO security setup for wireless - until I can get conenctivity working again).
Again, any ideas or experience with getting these sorts of problems resolved would be greatly appreciiated!
Thanks for reading this and for any help you might be able to provide.
P

Were you able to get your issues fixed? I too have had some connection issues with the same router, although mine is V.4. On mine I would loose all connectivity, not just wireless, at random times. It seems like it would happen a lot when I would use the wireless for my laptop (i.e. when I would bring it out of sleep mode). I have also had it happen with streaming media. The only way I can fix this issue is to power down the router for a couple seconds and then it's fine, until it happens again. I had two different guys from Linksys (try to) help me and I did everything they recommended and it still does it.
Hopefully you don't have the same issue...

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