Problems w/downloads(Only letting me download Extra Content, and the Serial #s don't work on trials)

Hi
I just bought Adobe Creative Suite 4 a couple months ago, and since the beginning, I haven't been able to download any of the programs from "licensing.adobe.com".
It gives me the download option for CS4 (Mac, which I'm on, AND PC). I click on the Macintosh option for the Production Premium, and it gives me a long list of things I can download. Of course, I just realized its only "Extra Content", which is why its only letting me download fonts, and "goodies".
I called Adobe, and they told me it would be OK if I downloaded a trial of CS4 and put in my serial number.... Didn't work. Three times in a row, it gave me a red X. So I did the trial version, and now I'm up.
I'm now in the middle of a major animation project without an animating software... Please help me....
All of this pain shouldn't cost more than $1,500.......
How do I fix it?
Thanks,
Cal Slater

We used to have a virus and we have since gotten rid of it and we had a friend who is a PC guy fix it and clean up everything on the PC (for free). That one freebie is now gone, and we've been quoted $75 to $115 or something like that by another trusted PC guy.....but you know what, that money would better be spent being saved toward a Mac that can end this ****. So I am back to wanting to do it myself. I am so frustrated I could scream.
To answer your question, it's just with the iTunes....no other programs give us trouble. I tried downloading another program (I didn't know there WERE other ones till last night) for podcasts (it used to be called iPodder and is now called Juice) but I had no luck. I downloaded a podcast using Juice but couldn't get it into iTunes. I may see if there is another program out there.
And I don't mind running that netsh winsock reset command, but I don't yet know how to get to the command prompt...I'm assuming it's found in what we used to call "DOS mode" back in the old days before WYSIWYG. But I don't know how to get that prompt up. My problem is that I have such limited time to work on this stuff, and by the time my kid gets to sleep at night I am so exhausted and have better things to do....but it's worth it. iTunes and my little iPod Touch have been such a blessing to me. I must march onward....
thanks!!

Similar Messages

  • I had a problem with my mouse double(multiple) clicking when I didn't want it to, now pressing enter in a window like this will close the current window and open one of my Taboo sites, and the cursor keys don't work.

    This happens in any text entry window, but there is no problem with Wordpad or Word or other apps, just in Firefox. It's like the keyboard mapping has gotten fouled up in Firefox, but I can't find where I might check what is going on.

    You may have '''Switched ON Caret Browsing'''. press '''F7 (on Mac: fn + F7)''' to toggle '''Caret Browsing ON/OFF'''
    * click '''Firefox''' button and click '''Options''' -> Advanced -> General -> remove
    Checkmark from '''Always use the cursor keys to navigate within pages'''
    * http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
    * http://kb.mozillazine.org/Accessibility_features_of_Firefox
    Check and tell if its working.

  • HT5312 So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

    So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!

    If you mean that you aren't getting the reset link, then from the page that you posted from :
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • How do i download 15 photo folders to my ipad. it only lets me download one. if i try download another folder, it deletes the previous folder.

    how do i download 15 photo folders to my ipad. it only lets me download one. if i try download another folder, it deletes the previous folder.

    You need to select and sync them in one go. Photos that you sync from your computer can't be deleted directly in the Photos app, instead they are deleted by not including them in the next photo sync - so you've effectively been telling iTunes to replace the folder that you've just synced with a new folder

  • Outgoing audio. Was not going on Skype after ios7 download.went to settings--privacy--microphone--on--and the problem was resolved.

    Outgoing audio. Was not going on Skype after ios7 download.went to settings--privacy--microphone--on--and the problem was resolved.

    Hello:>
    I created a function "APEX_030200.wwv_flow_epg_include_mod_local" as a sys user, then I dropped it.>
    You can't have 'created' this function ! The function is installed by the APEX installer. This function needs to exist in the database for APEX to function correctly. Install the function described below into your database
    CREATE OR REPLACE function APEX_030200.wwv_flow_epg_include_mod_local(
        procedure_name in varchar2)
    return boolean
    is
    begin
        return false; -- remove this statement when you modify this function
        -- Administrator note: the procedure_name input parameter may be in the format:
        --    procedure
        --    schema.procedure
        --    package.procedure
        --    schema.package.procedure
        -- If the expected input parameter is a procedure name only, the IN list code shown below
        -- can be modified to itemize the expected procedure names. Otherwise you must parse the
        -- procedure_name parameter and replace the simple code below with code that will evaluate
        -- all of the cases listed above.
        if upper(procedure_name) in (
              '') then
            return TRUE;
        else
            return FALSE;
        end if;
    end wwv_flow_epg_include_mod_local;
    /Varad

  • Firefox constantly kicks us off of our verizon email unexpectantly and inconsistently. We have downloaded latest version of Firefox, 3.6, and the problem is still there.

    Firefox constantly kicks us off of our verizon email unexpectantly and inconsistently. We have downloaded latest version of Firefox, 3.6, and the problem is still there
    == URL of affected sites ==
    http://us.mg201.mail.yahoo.com/dc/launch?.partner=vz-acs&.gx=0&.rand=8n9ng1ok4dl52

    Please update to the latest Firefox version by going to www.getfirefox.com as you are using Firefox 3.0.19 as you can see in your useragent key: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.0.19) Gecko/2010031422 Firefox/'''3.0.19'''

  • When I try to open a recent document I get the following message "You need a newer version of Pages to open this document."  I have downloaded version Pages version 5.2.2 and the app store confirms this, but my Pages About reports that I am using 4.3

    When I try to open a recent document I get the following message "You need a newer version of Pages to open this document."  I have downloaded version Pages version 5.2.2 and the app store confirms this (and won't let me download it again), but my Pages About reports that I am using 4.3

    Here is the solution that I received from the chat line.
    When you update applications like Pages it usually keeps both versions on the computer. So what most likely happened is it didn’t put the new version on your dock. So to fix this, open a finder window. And go into applications which should be listed on the left. Scroll down and you will see Pages listed in here. And the icon should look different. You can drag that icon down onto your dock.Open that and you then can access your documents

  • TS3297 What do I do if music files purchased/downloaded for the iTunes store don't work properly?

    What do I do if music files purchased/downloaded for the iTunes store don't work properly?

    Buddhabeat...clicking on the "Report a Problem" button next to the song(s) in question, should open a drop-down list menu, that allows you to select the specific issue/area of concern that you are experiecing (or you can select a generic "My problem is not on the list" (or something to that effect). Underneath this drop-down menu box, there should be another message box where you can describe  the issue/problem your having. Below this message box will be a "Submit" button...clicking on that will send your message to the Apple iTunes Store Customer Support Centre (you will see a confirmation message that your message has been sent), as well as receive an email notification from the Support Centre confirming your message has been received, a case number, and that you will receive an email response pertaining to the issue/problem you're having, from the Support Centre asap (usually within 24 hours). That's how it worked for me, anyhow.

  • Tech Support allowed me to download CS2, but now I need a serial number and the old one doesn't work.

    How do I get the serial number for this downloaded "tech support" version of CS2?  I have CS1, but it's had problems so tech support got me to download this CS2, but it won't accept the serial number on the box of my CS1. How do I get the right serial number?

    Thanks Ned. I also had Adobe Tweet me this link: https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads.  The problem now, though, is that the dialogue box that asked for the serial number has now gone. When I go to open up Photoshop, I just get a message, "Could not complete your request because of missing or invalid personalization information."  When I click "OK", it just shuts down.  Strangely, when I open GoLive, it just works!

  • I have tried downloading photoshop cs2 and cs4 on a new computer.  I have the disc available for cs2 and the serial number for cs4.  They are both registered in my name.  I need help doing a download.

    I have tried downloading photoshop cs2 and cs4 on a new computer.  I have the disc available for cs2 and the serial number for cs4.  They are both registered in my name.  I need help doing a download.  I was able to get part way through cs4, it showed up in my downloads but never got as far in the process as to ask for serial numbers.  I tried with cs2 and I got an error message that some bit of information was incorrect.  I currently have both downloaded on two other lap tops I own.  One is operational and one is dead.  I cannot access the dead one to remove the program. Thank you in advance for any assistance.

    For CS2 you will need to download a special new version
    CS2 Activation
    You might find CS4 download here
    Prodesign Tools — Photoshop Direct Download Links

  • My iphone is silent since downloading IOS7. All settings are correct and the side button is on.

    My iPhone is silent (ring tones and text alerts) since downloading IOS7. All settings are correct and the side button is on. HELP! Missing inportant calls.

    Try hard reset.
    Hold down the sleep and home button until the screen goes black. Turn the phone back on.
    If that doesn't work, back up the iphone using iTunes.
    Re-install the iOS by putting the iPhone into DFU (recovery mode.)
    To do this,
    Make sure the phone is pluged in to you computer with iTunes open.
    Hold the Sleep and home button until the screen goes black, immediately release the sleep button but continue to hold the home button.
    After a few seconds your iTunes should recognize your phone in DFU mode.
    "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
    At this point you should click on "Restore iPhone"
    After your phone is done restoring, don't start as new iPhone. Restore from back up.
    If that doesn't work, you're SOL.
    Take it to Apple. Tell them they are stupid.

  • My Iphone was not unlocked and i accidentally upgarded my phone. Now it asks me to get insert a SIM without a PIN lock and would only let me make emergncey calls. How do i get phone working ?

    My Iphone was not unlocked and i accidentally upgarded my phone. Now it asks me to get insert a SIM without a PIN lock and would only let me make emergncey calls. How do i get phone working ?

    You will need to establish an account with whoever the phone is locked with and restore it. Or you will not to unofficially unlock it again.

  • My photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers

    my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Stephylei you will want to download the Mac versions of the installation files.  If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account.  You can find more details at Find a download link on Adobe.com.

  • I have cs6 and the serial number but when i try to download it it will not download

    I have cs6 and the serial number but when i try to download it it will not download

    And what exactly? You need to explain better and provide the necessary technical information like system specs.
    Mylenium

  • Trying to download Lightroom onto a new iMAC and my serial code isn't working - how do I fix this?

    Trying to download Lightroom onto a new iMAC and my serial code isn't working - how do I fix this?

    What does "isn't working" actually mean? Any error message?

Maybe you are looking for

  • Old iPhone3 - need help getting photos off of it

    I have an old iPhone3 that has been decommissioned, so it does not have cell service but can access email via wireless network. It has photos that I want to save off of it on to my computer. My computer via USB, does not see it but iTunes does. It ha

  • RAW 5.02

    Hi, App Store was installing RAW 5.02 more than 40 times and continues. Whats going wrong?

  • Manually reopening a queue when it is scheduled as closed.

    Hello everyone,           I am trying to figure out how had add in a variable or a step in one a my call centers. there is a scheduled time on Wednesdays when our call center is "closed for training" and they would like to have the option of remainin

  • Internet Explorer and Adobe home page.

    I'm having a problem with the flash player in Internet Explorer. I've removed all older versions and installed version 9 (ActiveX). If I open Adobe's Home Page all I see in the box where the animations supposed to be is a black box. If I directly got

  • Re:Combo in matrix

    Hi All, I have created a matrix with priceunitColumn.this field is linked to a no Object type table.My problem is iam not getting the define new option in the combo.Also i cant get all the values from the table in the combo.How should i achieve this.