Problems when embedding animations (aka videos) in Captivate 4

I am still encountering a major problem with embedded videos.
I have a main project and within this project I am selecting Insert Animation (a swf file).
The problems are many, depending on whether I preview, publish to hard drive, or publish to Connect Pro.
In short, the videos do not play correctly.
Problems include:
- Embedded video will play about 1/2 way and go black (when in preview or published locally);
- The first embedded video on slide 13 (example) will begin playing its audio on slide 1 (when published locally or on Connect Pro)
- Only the first 1/2 second will play before going blank (when published on Connect Pro)
It does not seem to matter what the timing options are or if I select Sync with project.
This issue was discussed in the past, in fact, a solution was found. There is a 3rd party widget made by Michael that solves this embedded video problem. The caveat is that it does not work when the project is saved on Connect Pro.
See this like for more information: http://forums.adobe.com/message/2352409#2352409
I currently have a tier 2 case with Adobe technical support but I am wondering if anyone is doing what I am trying to accomplish and if so, have you found your own solution?
Thank you

Hi Shawn
I'm guessing the black part goes away when you view the project without Connect Pro in the picture?
I haven't managed to test this yet, but one thought I had was to try creating a one slide Presenter project in Microsoft PowerPoint. Add the Captivate SWF to the PowerPoint slide. Then add the loader SWF as a Presenter Attachment.
My hope here is that the attachment would be stored in the same folder location as the rest of it all. Then Captivate would find it and work with it.
If that fails, you could also try adding the loader SWF and the additional SWF on the same slide as the main Captivate SWF.
You might give that a go and see how far it takes you.
Cheers... Rick
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