Problems When Making/ Receiving Calls

My I phone will make calls but I can only hear the dialling tone when on loudspeaker.
I can only speak with people on loudspeaker (Where they can hear me and I can hear them)
The normal handset way I hear nothing.
Any ideas why this may be and how I can make this work,
Ta

This seems to be a widespread issue, I just finished reading a three page thread in another area of the forum.
Mine never worked right out of the box. Unfortunately, I didn't come to realize this until after I had left the AT&T store.
When making a conventional call, the person on the other end cannot hear me unless I switch to speakerphone. I have a scheduled appointment with Apple this morning, let's see what they say about it. Based on what I have read so far, it sounds like I will have to get a replacement.

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