Problems while creating an email account

Hej,
end of July I bought a BB Curve 9320. Till today I was not able to create a mail account. A smartphone without email access. The problem is the missing possibility to create a internet mail account. I' m only able to put in information for a company account, which I don't have. During the past weeks I spent hours and hours reading manuels/blogs and watching youtube videos. I did also ask my telephone provider whether they put in any limits for the internet mail accounts. Nothing like that.
I guess the problem might be caused by our bb playbook. It's running pretty well. On the playbook is running a windows live account for mail, contacts and dates. When I started the 9320 I did first use the same bb id we use on the playbook.
Please help me, I'm totally frustrated. What can I do?
Kind regards from Hamburg
Jan
Solved!
Go to Solution.

From the device go to blackberry.com/integrate
and see if you can setup your email from there.  The Playbook isn't causing the issue.  Keep us posted.
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
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