Problems with 5800 software

I bought my cell phone about three months ago, and everything has been working perfectly by now. However, about 4 days ago, I started having problems with software: every time I try to access messaging from the main menu, nothing happens; and this same situation occurs when I tried to read a message right after receiving it.
The thing is I can not access my messages from the cell phone, and it includes all the messaging section, I just can not access, and I don't understand what is going on. Could some one help me on this? Thanks.

Did you install anything new recently?  Are all the other apps working and is Messaging the only issue? You can try a few things:
Turn the phone off and then on again
Try a soft reset
Try a hard reset
Note about suggestion 2 & 3 (you can find the codes to do this in several posts in the forums) make sure you have backups of all important data on the phone! You may lose information in the process.
Lumia 920, Lumia 800
Nokia N8-00 (NAM, Product Code: 059C8T6), Symbian Belle, Type RM-596, 111.030.0609
Nokia 5800 XpressMusic (NAM, Product Code: 0577454) Software v51.2.007, Type RM-428

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    No it is not. Is the phone new? Also your software may be updated. The latest version if v40.
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    If you find my post helpful please click the green star on the left under the avatar. Thanks.

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    Have a look here:
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    Hi all,
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  • Slow system – problem with OS, software, memory, hard drive?

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