Problems with 64 version itunes 9 for vista

When itunes 8 upgraded to 9, my entire system froze. When I try to uninstall itunes, I get the error message "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes64.msi" in the box below."
The box has the two following suggestions:
C:\Users\Joe\AppData\Local\Apple\Apple Software Update\
C:\ProgramData\Apple Computer\Installer Cache\iTunes 9.0.1.8\
Neither path works, and I cannot locate iTunes64.msi on any of my drives.
The problem is that I cannot uninstall the version of itunes I already have, and no new versions can be installed until the previous one is uninstalled.
I have all current updates. I have no idea what to do from this point.

"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes64.msi" in the box below."
The problem is that I cannot uninstall the version of itunes I already have, and no new versions can be installed until the previous one is uninstalled.
Download and install the Windows Installer CleanUp utility:
http://support.microsoft.com/kb/290301/
Now launch the utility "Start > All programs > Windows Install Clean Up". In the list of programs in CleanUp, select "iTunes", and click "Remove".
Now reboot the PC and try another iTunes install. Does it go through properly this time?

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